My company uses Check Point Harmony Email & Collaboration to provide security for Office 365 email and collaboration apps like Teams, SharePoint, OneDrive, and other related tools.
Harmony Email & Collaboration
Check Point Software TechnologiesReviews from AWS customer
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Along with great technical support, the solution also offers phishing protection
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is the phishing protection it offers.
What needs improvement?
The solution fails to support hybrid deployments.
Currently, the solution supports cloud email only. It would be great if they could also support hybrid deployments.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for three years. My company has a partnership with Check Point.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten since there were a few minor issues that were quickly resolved while the uptime of the product has not been 100 percent.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
I would say that probably around 50 percent of our customer base uses the solution.
How are customer service and support?
The solution's technical support is very good. I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the product's initial setup a nine out of ten since the setup phase is seamless 99 percent of the time. If the end user customized the Office 365 tenant a lot, then a manual setup might be required.
The solution is deployed on the public cloud while supporting cloud services from Google and Microsoft.
The deployment process of the solution takes about five minutes. It would probably take ten minutes if we consider from start to finish of the deployment process.
For deployment, there is a need to create an account in Check Point Infinity Portal, after which you can activate Harmony Email & Collaboration module and then provide the credentials to your Office 365 tenant, following which the integration process starts.
What's my experience with pricing, setup cost, and licensing?
I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive.
It is a reasonably priced product offering good value for money.
What other advice do I have?
I would say that since Check Point Harmony Email & Collaboration provides a two-week evaluation option, it's very easy to integrate into your environment in a read-only mode so that it doesn't interfere with your email. It just scans and then provides you a report afterward of the threats your solution has missed and what Check Point would have caught.
Check Point Harmony Email & Collaboration is a fantastic solution.
I rate the overall tool a ten out of ten.
Which deployment model are you using for this solution?
The solution is very intuitive, the deployment time is short, it has detailed documentation, and has a good support team
What is our primary use case?
The solution helps to block spam emails. With this solution, the users mostly see what the solution posts on its dashboard. This helps users analyze the spam and data.
What is most valuable?
The solution can be easily integrated and takes a short time to be implemented. In addition, it provides a feature that prevents information from leaking from the company and blocks potential threats.
What needs improvement?
The left-hand feature can be made more granular for the implementation of the policy. Our clients want two solutions integrated into one, so this feature would help.
For how long have I used the solution?
I have been using Check Point Harmony for two years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
The technical support team is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. The deployment requires two people and can be done in less than a week. I would rate the initial setup a nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The pricing is competitive.
What other advice do I have?
The solution is very intuitive, the deployment time is short, it has detailed documentation, and has a good support team. I rate the overall solution a nine out of ten.
Effectively secures your users' mailboxes against phishing and spam for any sized enterprise
What is our primary use case?
We use the solution to protect Office 365 and Gmail.
What is most valuable?
The anti-phishing feature is the solution's best feature.
What needs improvement?
A signature-based filter could improve the solution's AI model for spam email. It works right most of the time.
For how long have I used the solution?
I've worked with this solution for around a year.
What do I think about the stability of the solution?
The solution is stable, and I rate its stability a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable, and I rate its scalability a ten out of ten. Both enterprises and SMBs use this solution.
How are customer service and support?
Technical support for the solution is good.
How would you rate customer service and support?
Positive
How was the initial setup?
It is easy to set up the solution. Deploying the solution takes five minutes.
Which other solutions did I evaluate?
Harmony Email is an API-based solution. Legacy email gateway clouds, by comparison, only inspect internal emails, which include users' and end users' emails. Check Point inspects all emails before they reach the end user's mailbox.
What other advice do I have?
If you are looking for an anti-phishing solution, Check Point Harmony Email & Collaboration is the best. I rate the solution a nine out of ten because the spam filtering is still not good enough, though it does not affect the security.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Stable platform with efficient reporting features
What is our primary use case?
Check Point Harmony Email & Collaboration allows me to monitor the activities in the environment. I can check if there are any phishing or spam emails with its efficient reporting features.
What is most valuable?
It's been an awesome experience working with Check Point Harmony Email & Collaboration. I can count the number of endpoints, emails, and collaborations being used in the environment. It gives me insights into the number of tools required to block malicious websites.
What needs improvement?
We have to invest a lot of effort in filtering the spam emails. They have not updated any category for phishing or spam emails. There could be more automation features included for it. It will help me with feedback for unusual activities.
For how long have I used the solution?
We have been using Check Point Harmony Email & Collaboration for four months. At present, we are using the latest version.
What do I think about the stability of the solution?
The platform is stable. I rate its stability a nine out of ten.
What do I think about the scalability of the solution?
The platform is scalable. I rate its scalability an eight and a half.
How was the initial setup?
The product’s initial setup process is more straightforward as I am Check Point Harmony Email & Collaboration partner and have the necessary training. It takes less than ten minutes to complete.
What's my experience with pricing, setup cost, and licensing?
The product’s price is very high. I rate its pricing a ten out of ten.
What other advice do I have?
I recommend Check Point Harmony Email & Collaboration to others and rate it an eight out of ten.
Reliable product with a straightforward setup process
What is most valuable?
The product is reliable and sturdy. It can be configured within five minutes and has minimal downtime. It provides an in-built API functionality. It supports chat and file sharing from solutions like OneDrive, SharePoint, Google Drive, and Dropbox. Additionally, it offers 100% protection for unified communication or collaboration to prevent hacking incidents like the Zoom hack.
What needs improvement?
They must provide security to Rediffmail and other email service providers. At present, it is limited to only two email services. They should also offer additional protection to Zoom, Cisco Webex, BlueJeans, and StarLeaf.
For how long have I used the solution?
We have been using Check Point Harmony Email & Collaboration for five to six days. However, we have been using Check Point for five to six years.
What do I think about the stability of the solution?
I rate the platform’s stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the platform’s scalability a ten out of ten. It is suitable for small, medium, and large companies. Mostly, it will be helpful for small enterprises that can’t afford firewall solutions like Wireshark.
How are customer service and support?
Check Point has a good support system in our country. They are 100% customer-centric and have many support partners as well.
How was the initial setup?
It is straightforward to set up. We can deploy within five minutes.
What about the implementation team?
Check Point is a very user-friendly product. The customers can deploy it easily with some technical knowledge; they can take help for installation and programming for a nominal cost from the product partners.
What's my experience with pricing, setup cost, and licensing?
I rate the platform’s pricing a seven and a half.
What other advice do I have?
I rate Check Point Harmony Email & Collaboration a ten out of ten.
Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing
What is our primary use case?
Usually, the customer is on Office 365, and the main selling point for us is that approximately 95 percent of customers do not have the E5 license from Microsoft, which is the highest tier. As a result, they lack advanced email protection. Therefore, using a third-party solution is more cost-effective than upgrading to an E5 license, and it also offers greater sophistication. This solution can cover not only Office 365 but also other platforms. Furthermore, it carries the reputable brand name Check Point and is well-known in the security industry.
What is most valuable?
The centralized management dashboard is easy to use. We usually sell advanced packets that include sandboxing for attachments, which is highly critical to most customers. The solution has a very effective anti-phishing algorithm that detects a significantly higher number of phishing emails compared to the default Microsoft solution. Additionally, it is user-friendly. When customers need to make exceptions to the policy, they find it quite easy to navigate the dashboard. However, what customers mostly care about are the anti-phishing and sandboxing features.
What needs improvement?
The price has room for improvement. Perhaps, if Check Point offered an SMB bucket for up to 100 users or a similar option. This could be beneficial as it would likely result in a more cost-effective solution.
I would like Check Point to extend its coverage to include more cloud applications. Currently, 95 percent of our customers are using Office 365 or Google Mail. It would be beneficial if the solution covered a broader range of applications.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for two years.
What do I think about the stability of the solution?
We haven't experienced any stability issues with the solution as it is cloud-based and thus quite stable. I can't say the same for another cloud product, though. The stability is mainly due to the architecture rather than the solution itself.
What do I think about the scalability of the solution?
Scaling the solution is not a problem because it is cloud-based. The number of customer email accounts can range from fifty to five thousand; it doesn't really matter for the solution.
How are customer service and support?
The technical support is average. Like with most companies, when they are not dealing with an enterprise customer, their response is usually medium to slow, unless it's a very critical issue.
Which solution did I use previously and why did I switch?
Some of our customers used FortiMail but discovered that certain malicious emails were able to bypass the solution, unlike Check Point, which identified and quarantined the emails.
How was the initial setup?
The initial setup is easy. The deployment takes ten minutes and requires only one person.
What's my experience with pricing, setup cost, and licensing?
Due to its pricing, I would say that Check Point Harmony Email & Collaboration is more suitable for medium to enterprise organizations. For smaller customers, they usually require something more affordable, but it's not related to the features of the product. It's clearly about the pricing.
The license is issued on a yearly basis. On their website, we can observe a price per month, but it's derived from the yearly cost. I don't believe we have the option to purchase it for just a few months, for example.
As far as Check Point Harmony Email & Collaboration is concerned, we only need to pay for the license. Additionally, we have the option to integrate or add an additional support package, which includes the implementation course, and so on. However, for the solution, we only need to pay for the license.
What other advice do I have?
I would rate Check Point Harmony Email & Collaboration an eight out of ten. It's a good solution, but I rarely give a perfect ten to any product. So, I believe it offers a fair value with some room for improvement. It could be rated nine out of ten.
As Check Point Harmony Email & Collaboration is a cloud-based solution, there is no need to assist users with hardware-level maintenance. Everything is managed in the cloud, eliminating the necessity for updates or firmware adjustments, among other things. However, like any cybersecurity solution, it is essential to keep the policies up to date. For instance, within our organization, we need to periodically train staff on configuration and maintenance to ensure it remains current. Although it requires some maintenance, it is minimal, and one person is sufficient to handle it.
We work with medium and enterprise customers.
As long as the pricing is acceptable for an organization, I would recommend Check Point Harmony Email & Collaboration because it provides a good solution for its offerings.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
An easy-to-deploy and scalable tool useful for mail encryption
What is our primary use case?
If we talk about use cases, one of our customers is using o365, and one of the customers is using G Suite. On top of that, they require email security along with an anti-APT solution, anti-spam, anti-phishing, and business email compromise with next-generation antivirus included. One of the major use cases is internal communication using an encrypted solution or encrypted mail, especially if internal users send some mail to a particular customer and they require encrypted mail. They also require an encrypted mail solution.
What needs improvement?
With the kind of features we are looking for, be it with Barracuda or Check Point, we are looking at how we can showcase them to the customer and claim that this one is the best solution for your infrastructure and use cases.
I would like Check Point's technical support to be improved.
For how long have I used the solution?
I have been using the solution for five to six years. My company is a distributor of multiple OEM solutions.
What do I think about the stability of the solution?
Most of the customers are using another vendor's solution, so most are looking for a particular email security solution. Whoever has used the solution was facing some challenges till some time ago, but gradually Check Point is improving the solution. So now they are still happy with the solution.
What do I think about the scalability of the solution?
There are multiple customers using the solution. Sometimes they have 100 or 200 users, and they are expanding their team and they are purchasing licenses because if they are increasing users, automatically, mailboxes are increased. We are providing the per-mailbox solution. They are ready to purchase the new licenses for those new mailboxes.
I rate the solution's scalability an eight out of ten.
How are customer service and support?
Check Point's technical support is very much of a low level, especially with respect to other vendors and OEMs. Check Point tries to ensure that they are providing good technical support with respect to the solutions and services it provides.
How was the initial setup?
The setup is very easy. I haven't faced any complexity with the setup of the solution.
The deployment took almost four to five years.
I am from the presale side, the solution architecture side. The implementation and deployment teams are different. We have a different team for the deployments and implementations of any particular solution.
What's my experience with pricing, setup cost, and licensing?
Usually, we pay for the licensing part on a yearly basis and not on a monthly basis.
If Check Point's team is providing a good amount of discount, then it is very easy for us to select it since its competitors are also giving the best prices or best discounts.
What other advice do I have?
It is easy to deploy. With every customer, we just share our thoughts and the experience. It's a very easy-to-implement solution. Check Point is a good cloud-based solution with respect to email security, and Check Point is a very powerful tool with respect to other OEMs.
I rate the overall solution a nine out of ten.
Offers an API that adds significant value to the email session
What is our primary use case?
Basically, it protects email services like Office 365 or G-Suite as well as business communication like Slack and Teams, and offers advanced protection against phishing and attachments even before they reach the mailbox. It also includes a DLP (Data Loss Prevention) feature that can be configured to prevent sensitive information from leaving the organization via email. Additionally, it provides advanced security measures to protect against account takeover.
The email protection piece utilizes an API rather than an agent, which is more basic. This API-based approach allows for greater flexibility and integration with other systems. You can also configure it to send suspicious items to a sandbox environment for further analysis if you're not comfortable relying solely on the automated solution.
What is most valuable?
The API is super valuable because it's not really embedded in the email session. It's more like it comes in, and before it hits your mailbox, Check Point inspects it.
Many products require running it through a specific Web Gateway or some kind of intermediate box like Barracuda, or an agent installed on Outlook among many ways. Check Point is more advanced, so it's up there with the best. In my opinion, it's one of the best products. It does protect other things like Slack and Salesforce, which are more about communication. It also covers collaboration tools like OneDrive, Dropbox, and Box. That's the collaboration part.
What needs improvement?
It would be nice to see them expand their collaboration capabilities to include other suites and integrate with lesser-known products. For example, there are other collaboration tools besides Box and Slack that they could explore.
For how long have I used the solution?
What do I think about the stability of the solution?
The stability is excellent. Check Point is a company that has acquired matured technology from other companies and integrated it pretty well. I've seen integrations from other companies that were lacking, but Check Point has done a great job.
Check Point has also developed its own solutions based on its security knowledge and experience. Being an Israeli company, they have access to some of the best resources in the field.
What do I think about the scalability of the solution?
Scalability is a significant component of Check Point, as it is built for companies of any size.
How are customer service and support?
The customer service and support team is great. I never had a problem with them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used to work as an IT manager in a biotech company that utilized Check Point, which is why I've always liked their product. It's designed for complex environments and connecting multiple branches. It can be challenging for many companies, but it's intended to handle such complexities. Overall, Check Point Harmony Email & Collaboration is a great product.
How was the initial setup?
The initial setup is very straightforward. It's actually quite easy to set up and configure because the system handles everything. You don't have to install anything separately. You install the agent for the whole solution, and you can choose to enable or disable the email component. Then you simply configure a few settings, and you're done. The real action happens in how it handles incoming emails.
What's my experience with pricing, setup cost, and licensing?
The security solutions of which Email and Collaboration are a part is competitive because Check Point competes on both technology and price.
Check Point often competes with companies like Microsoft, Sophos, and CrowdStrike. Check Point offers competitive prices. Some companies may advertise lower prices, but they exclude essential components like email security or browser security, which you need to pay extra for and in the end they cost the same or even more.
So the pricing is highly competitive. It's comparable to other companies of the same caliber, such as Microsoft and CrowdStrike. However, with all of them, if you opt for managed services, the pricing can vary, becoming more of a black box. It's usually not publicly published and is often negotiated based on specific needs. Similar to storage pricing, you need to be aware of the details and negotiate. But overall, the pricing is excellent and on par with other leading solutions.
When comparing Check Point with lesser-known products like Kaspersky and others, it's important to consider the target market. If you're dealing with multinational corporations, or hospital systems, their requirements differ, from smaller companies, and they may be considering solutions from SentinelOne, CrowdStrike, Sophos, or Cylance, however, you have to make sure the product offers all the specific components like email or browser security that Check Point provides. Check Point is known for its comprehensive range of solutions, including firewalls, which can be deployed to endpoints.
What other advice do I have?
I would give it a nine out of ten. It's a great product overall. I hesitate to give any company a perfect ten because there's always a chance of unexpected issues arising in the future. But so far, I haven't encountered any problems with Check Point. It would be nice to see them expand their collaboration capabilities to include other suites and integrate with lesser-known products. For example, there are other collaboration tools besides Box and Slack that they could explore.