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67 AWS reviews

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1,141 reviews
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5-star reviews ( Show all reviews )

    Computer Software

Automation Engineer

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
I like the customization about the whole environment and every working part inside of it.
What do you dislike about the product?
I think that maybe it might be a little too intimidating to someone who has never dealt with the technology.
What problems is the product solving and how is that benefiting you?
An environment that we are able to curate for government servers


    Kimberly H.

RH Enterprise Linux is super user friendly and easy to use for anyone at any level.

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
The flexibility, the stability, everything is consistent.
What do you dislike about the product?
Nothing, nothing has to change and should never.
What problems is the product solving and how is that benefiting you?
Platform Automation and Network Automation


    Jimmy-Le

Streamlined server management fosters smooth operations

  • May 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

We run all of our servers on Red Hat Enterprise Linux (RHEL), specifically RHEL 8, and that's the production OS for all the servers in our farm.

What is most valuable?

The features of Red Hat Enterprise Linux (RHEL) streamline many things for us. Everything feels streamlined, smooth to use, and easy to operate, making it almost invisible without stressing about issues on the OS level. As essentially a sysadmin level engineer, I really appreciate the package manager. It's simple and easy to use, being the most straightforward part of using Red Hat Enterprise Linux.

What needs improvement?

I don't know how Red Hat Enterprise Linux (RHEL) can be improved. As a sysadmin level worker, everything I need to do, RHEL has been able to perform for me. I don't have a specific use case where I wish I had additional features, so I can't provide feedback on that. I'm not sure about how Red Hat Enterprise Linux (RHEL) could maximize or enhance any features. I don't really know anything Red Hat specific that's positive or negative that I can speak on. I'm not certain if Red Hat could smooth out the migration process from CentOS to Red Hat Enterprise Linux (RHEL). I think it's more internal stuff that needs to be ironed out rather than Red Hat having issues.

For how long have I used the solution?

I've been using Red Hat Enterprise Linux (RHEL) for around three to four years now.

What do I think about the stability of the solution?

There have been no issues with Red Hat Enterprise Linux (RHEL) stability and reliability. We haven't experienced any OS level reliability issues.

What do I think about the scalability of the solution?

The scalability of Red Hat Enterprise Linux (RHEL) has been excellent. Our recent hurdle was getting off of CentOS, but the scalability hasn't been an issue for us. It's been smooth sailing, just requiring the bulk work of migrating thousands of servers.

How are customer service and support?

I haven't engaged with customer support at Red Hat for any help.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not consider another solution before choosing Red Hat Enterprise Linux (RHEL).

How was the initial setup?

I'm not entirely sure at the moment about Red Hat Enterprise Linux (RHEL) upgrade or migration plans for what's ahead of us. We're just looking into the short term right now.

What about the implementation team?

Once our team got comfortable with Red Hat Enterprise Linux (RHEL), we purchased Red Hat Learning on the side. After our team was trained on Red Hat through the Red Hat Learning subscription, the combined learning experience provided by Red Hat delivered many technical skills needed to be a comfortable sysadmin.

What other advice do I have?

Everything has been running smoothly with Red Hat Enterprise Linux (RHEL). I don't have any previous criticisms that RHEL specifically has solved in our use case. I'm not well-versed in Red Hat Enterprise Linux (RHEL) built-in security features, so I can't comment on that aspect. I can't say if it has helped to mitigate downtime or lower risks specifically. Everything's so smooth with Red Hat Enterprise Linux (RHEL) that it's not something we really think about. We worry about other things rather than the OS level. I rate Red Hat Enterprise Linux (RHEL) 10 out of 10. I have not purchased Red Hat Enterprise Linux (RHEL) on the AWS marketplace.

Which deployment model are you using for this solution?

On-premises


    Antoine Ragland

Efficiently manage data growth with seamless partition and storage expansion

  • May 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) involve running a lot of applications that run on Linux, as my company is more Linux-based than Windows, so we prefer Linux over Windows.

What is most valuable?

The feature of Red Hat Enterprise Linux (RHEL) that I appreciate the most is the logical volume feature as it's so easy to increase partitions and disk space. This logical volume feature benefits my company as sometimes we have a client whose data storage needs are unknown at the outset, allowing us to start small. As things increase, we can easily increase it without taking the server down, and we can do it seamlessly while the server is online.

One of the pain points that Red Hat Enterprise Linux (RHEL) helps me solve is security, as RHEL is more secure than Windows. I have migrated from RHEL 6 to RHEL 7 to RHEL 8 to RHEL 9, however, it's just been a manual install; while Red Hat has a tool to use for migrations, I've never used that and have just reloaded to the new version. The upgrade wasn't bad at all; it was actually a smooth upgrade.

When it comes to managing my Red Hat Enterprise Linux systems for provisioning and patching, I use Ansible Tower, and I'm very satisfied with that. It allows me to schedule jobs and go to sleep while looking at the email in the morning. That's a very effective and efficient product for me.

My upgrade or migration plans to stay current involve starting eventually, especially since I work in the government world, where we use their tools to harden the system. When those tools are available, we'll start looking to migrate to the next version of Red Hat. When those tools are ready, we'll start putting RHEL 10 into our development environment to start testing.

What needs improvement?

The only improvement I can think of for Red Hat Enterprise Linux (RHEL) is that I'm unsure how their migration tool works to go to the next version. I've heard people say it doesn't work properly, however, I haven't looked at it myself. If the migration process was seamless without backing up data and restoring data, that would probably be the biggest improvement, as managing over 3,400 servers manually is quite substantial.

For how long have I used the solution?

I've been using Red Hat Enterprise Linux (RHEL) since 2002.

What do I think about the stability of the solution?

RHEL it is very stable and very reliable.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales effectively with the growing needs of my company, as all our developers can develop code and software on a Linux-based system using RHEL without any complaints about functionality.

How are customer service and support?

Their support is fairly good, as they work to resolve issues, though sometimes it takes a while due to time zone differences affecting ticket responses. 

I submit tickets that might get answered early morning, and I only reply once I get to work, which causes some delays. However, Red Hat Enterprise Linux (RHEL) support is great, as they go beyond their duty to help resolve issues and provide solutions even for third-party software such as XRDP.

I would rate Red Hat's customer service and technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

When I first started, it wasn't really my choice to make. I originally used CentOS. Ansible is the best product when it comes to Linux.

How was the initial setup?

I would describe my experience with deploying Red Hat Enterprise Linux (RHEL) as very easy, as I use a kickstart file to deploy an OS in about ten to 15 minutes, and Ansible is another very significant feature that Red Hat provides to accomplish many tasks quickly across multiple servers.

What about the implementation team?

I'm not really sure how to assess Red Hat Enterprise Linux (RHEL)'s built-in security features in terms of simplifying, risk reduction, or maintaining compliance.

What was our ROI?

The biggest return on investment from using Red Hat Enterprise Linux (RHEL) is due to the feature Ansible, as before we started using it, I was manually updating all systems. It definitely saves me a lot of time since I can set things up in Ansible Tower and let them run without having to manually log into systems or watch processes.

Which other solutions did I evaluate?

We aren't currently considering another solution; we do use a little bit of Ubuntu; we prefer Red Hat Enterprise Linux (RHEL).

What other advice do I have?

I rate Red Hat Enterprise Linux (RHEL) a ten out of ten overall.

Which deployment model are you using for this solution?

On-premises


    AsgharAli

Offers great support and many features for efficient management

  • April 14, 2025
  • Review provided by PeerSpot

How has it helped my organization?

Red Hat Enterprise Linux positively impacts my organization with its various capabilities. We use the orchestration processes with cloud services using Ansible.

What is most valuable?

Red Hat Enterprise Linux has a vast set of features. I can use the setup features and many other features. Red Hat Enterprise Linux is a whole world.

What needs improvement?

To become more competitive, they might consider changing their licensing model, for instance, by offering an instance-based payment for cloud computing services. In the future, I expect features regarding changes to the subscription model.

I would prefer Red Hat Enterprise Linux to allow easier cancellation of instances unless they are needed.

For how long have I used the solution?

I started with Red Hat Enterprise Linux 7.5 and 7.6, and now, I have Red Hat Enterprise Linux 9.0.

What do I think about the stability of the solution?

The product has been stable since installation.

What do I think about the scalability of the solution?

It is scalable. I have not experienced significant issues with scaling it.

How are customer service and support?

The technical support by Red Hat is great. I would rate them a 10 out of 10.

The knowledge base offered by Red Hat is accessible. As you log in with your Red Hat account credentials, you can find the knowledge platform on your dashboard.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Red Hat Enterprise Linux is not complex. We just need a Red Hat Enterprise Linux image to install on any operating system and use the console. Since I have worked with Linux for around 10 years, installing it is straightforward for me.

I just need to upgrade the operating system with the latest update, and after that, I log in to my Red Hat account from the CLI to connect to the Red Hat Enterprise Linux service.

What was our ROI?

We have seen a return on investment with Red Hat Enterprise Linux. If you are using the service properly, especially in cloud computing, understanding the services you are using and what technology and applications are required can help manage your ROI very efficiently. Excessive services that are not compatible with your applications can impact your ROI negatively.

What's my experience with pricing, setup cost, and licensing?

When I started using it, Red Hat Enterprise Linux was free for all and open-source. It is now paid with access to many features to upgrade and use their services.

Due to multiple organizations and corporate systems in Pakistan relying on it, it continued to be used, especially in corporate and banking systems even after becoming a paid service.

The pricing is not always reasonable, but it also depends on your requirements.

What other advice do I have?

Overall, I would rate Red Hat Enterprise Linux a ten out of ten.

Which deployment model are you using for this solution?

On-premises


    Marcelo Almeida

Provides robust support and simplifies risk management with excellent customer service

  • April 03, 2025
  • Review provided by PeerSpot

What is our primary use case?

In my latest job, I was working with microservices where the decision was made to use Red Hat Enterprise Linux (RHEL) for its core functionalities. I played a role in setting up the OS and was responsible for the initial installation, defining pods, and network configurations.

How has it helped my organization?

Red Hat Enterprise Linux (RHEL) offered robust support and stability, providing full alignment with manufacturing hardware which ensured the drivers and other infrastructure were highly compatible.

What is most valuable?

The support and escalation process for Red Hat Enterprise Linux (RHEL) is excellent. It offers more stability compared to other distributions like SUSE. Red Hat's compatibility with manufacturing hardware ensures smooth operation. Their knowledge base is particularly useful for troubleshooting and training, and their built-in security and compliance features simplify risk reduction. It is a mature and improved platform for corporate functionalities.

What needs improvement?

The performance of Red Hat Enterprise Linux (RHEL) could be improved, especially under high load scenarios or when running applications involving AI. Providing support for AI in the knowledge base could be beneficial.

What do I think about the stability of the solution?

Red Hat Enterprise Linux (RHEL) is known for its decreased downtime and stable performance.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) allows for disaster recovery planning across different states to ensure synchronized performance.

How are customer service and support?

Customer support for Red Hat Enterprise Linux (RHEL) is rated as a ten out of ten. From the beginning, their support has been excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup was smoothly conducted. The feedback received indicated that the installation was seamless and without interruptions.

What about the implementation team?

I was responsible for the initial configuration and setup of Red Hat Enterprise Linux (RHEL), working closely with other teams.

What's my experience with pricing, setup cost, and licensing?

Though a bit expensive compared to competitors, Red Hat Enterprise Linux (RHEL) is still recommended because it works effectively and delivers value for its pricing.

Which other solutions did I evaluate?

The differences between Red Hat and SUSE, or Red Hat and Ubuntu, are that Red Hat is more mature and has better corporate-oriented functionalities.

What other advice do I have?

I rate Red Hat Enterprise Linux (RHEL) overall as a ten since it provides the necessary resources and support.

Which deployment model are you using for this solution?

On-premises


    Franklin Moncayo

Security and performance improve transaction handling and deployment efficiency

  • February 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use it for a commercial platform for a bank in Ecuador. We have a product development for development in JBoss. We can have multiple channels on the left side in TBM and ES. 

I have a product in development that serves as middleware. We have multi-channel on the left side and multi-database on the right side. We don't use an AMQ yet. It's broad.

What is most valuable?

The valuable features of Red Hat Enterprise Linux (RHEL) for on-premises are its flexibility and compatibility; it works exceptionally with JBoss. 

We find that the performance of Red Hat Enterprise Linux (RHEL) is very good, and the deployment is very easy. On YouTube, for example, they processed nearly 10 million transactions over nine years. 

Security is important, and it performs efficiently and is confident compared with a firewall and WAF, or whatever you use as a firewall to protect our deployments. Red Hat Enterprise Linux (RHEL) helps with uptime and security; with every deployment, we evaluate security and apply vulnerability scanners, covering every vulnerability without any problem.

What needs improvement?

I don't know where Red Hat Enterprise Linux (RHEL) can improve; I just know that I don't use the cloud version, but I know the price, and I think it has many similar features to use JBoss with old features. 

In the last years, we have tried to quote a project using JBoss, but the license on cloud was cheaper than the on-premise license.

For how long have I used the solution?

I have used the Red Hat Enterprise Linux (RHEL) operating system since 2016.

How are customer service and support?

I use documentation and community forums for Red Hat Enterprise Linux (RHEL). There's plenty of knowledge in many forums, and when I have trouble, I can find a lot of support on the web; there is a lot of information we can find.

Depending on the support I have to use, we didn't have a problem; we have a local reseller who helps with the Red Hat Enterprise Linux (RHEL) support directly. We use a partner for direct support with Red Hat Enterprise Linux (RHEL). Our business in Ecuador is a local partner, and the name of the partner business is ASAP. Mr. Jimmy Rodriguez provides support and attends to our needs very efficiently.

How would you rate customer service and support?

Positive

Which other solutions did I evaluate?

Red Hat Enterprise Linux (RHEL) is more expensive compared with WebLogic, and I prefer JBoss against WebLogic. The main differences between the Red Hat Enterprise Linux (RHEL) operating systems and Windows and Solaris are concerning performance; the best performance is in the order of Linux, Solaris, and then Windows.

What other advice do I have?

Achieving security standard certification is necessary for my business, and I'm always recommending Red Hat Enterprise Linux to my clients. 

On a scale of 1-10, I rate Red Hat Enterprise Linux (RHEL) a 10.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Bharat Raj

User-friendly console helps manage all resources

  • January 27, 2025
  • Review from a verified AWS customer

What is our primary use case?

I am working with a FinTech company. We have clients in the US, and for these clients, we have applications that are hosted in Amazon Web Services Cloud. We use the Red Hat Enterprise Linux operating system to run these applications.

We have a data center as well. In our organization, we are using a hybrid model. We have the AWS cloud and our data center is using VMware. Some of the workload is in the data center, and some of the workload is running in AWS.

We have various products, and we are trying to move all of the products to the AWS cloud. Our legacy applications are hosted in the data center. We are planning to move this data center to the AWS cloud in 2025. We are using AWS lift and shift technology for that.

What is most valuable?

The console is user-friendly. The web console provides an interface to manage all your resources.

What needs improvement?

Overall, I am happy with it, but I believe, security-wise, it could be better.

For how long have I used the solution?

I have used Red Hat Enterprise Linux for almost eight years.

What do I think about the stability of the solution?

We never faced any major issues.

How are customer service and support?

We are not taking any support from Red Hat. If we face any kind of issue, we just search on the web.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I am very comfortable and happy using the Linux operating system. My experience with Windows is very bad.

How was the initial setup?

There are no significant issues; it is very easy to set up. The implementation takes a couple of weeks.

What other advice do I have?

I would rate Red Hat Enterprise Linux a ten out of ten.


    reviewer2641572

Security documentation and subscription cost improvements have enhanced enterprise-level operations with ease

  • January 10, 2025
  • Review provided by PeerSpot

What is our primary use case?

Most of the applications I work with, including our primary enterprise-level application, necessitate the robust capabilities of an enterprise-grade operating system. Therefore, we utilize Red Hat Enterprise Linux to ensure optimal performance and stability for these demanding applications.

How has it helped my organization?

Red Hat Enterprise Linux is praised for its exceptionally precise documentation, which greatly aids in the learning and implementation process. Troubleshooting is straightforward, and solutions to any arising issues are readily available through a simple Google search.

For provisioning Red Hat Enterprise Linux, tools like Terraform and Ansible are commonly used to automate the process on a base machine. While Terraform handles various provisioning tasks, Red Hat provides its software for patching, although OpenSCAP is also a strong alternative for effective patch management.

Our organization uses Red Hat Insights, leveraging its user-friendly single dashboard to monitor all aspects of our systems. This centralized platform has proven invaluable for maintaining an overview of our infrastructure and ensuring operational efficiency.

We often use the Red Hat Enterprise Linux web console for things like viewing system performance and logs, managing user accounts, and configuring network settings.

Red Hat Enterprise Linux is robust, stable, and well-documented compared to the open-source versions of Linux.

What is most valuable?

I find the most valuable aspect of Red Hat Enterprise Linux to be its ease of customization. The operating system allows for the simple addition of kernels, modules, and other applications, making it highly adaptable to various needs.

What needs improvement?

Red Hat has several areas ripe for improvement. In the Asia Pacific region, where cost-optimization is highly valued, Red Hat's support and subscription costs are perceived as high and could be reduced. While their security documentation is comprehensive, some solutions lack open-source availability or training resources, unlike platforms such as Ubuntu. Furthermore, the quality of documentation and training sessions, particularly for OpenShift, could be enhanced. Addressing these issues would strengthen Red Hat's offerings and better serve its customers.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for about nine to ten years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is extremely stable.

What do I think about the scalability of the solution?

When Red Hat is involved in virtualization or OpenStack, moving from one virtualization platform to another becomes easier. However, when scalability is needed, it depends on the underlying infrastructure security, which is part of Red Hat import.

How are customer service and support?

Communication quality is very good. I find very helpful people in the support section, and the Red Hat portal is robust for main solutions and support. When I receive support, I often find very interesting solutions.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used CentOS, Ubuntu, and Debian, among other Linux distributions. However, with the growing popularity of containerization technologies like Kubernetes and Docker, solutions like Red Hat OpenShift are becoming increasingly common, particularly in regions like Bangladesh, India, and the Asia Pacific. That is why we are using Enterprise Linux.

How was the initial setup?

The initial deployment and migration of Red Hat Enterprise Linux are straightforward, particularly for cloud-based solutions. However, on-premises migrations present a slight challenge due to the complexities of CVS solutions and potential application compatibility issues. This can involve numerous parameters that require careful consideration. My lack of experience with Red Hat's migration tools may have also contributed to the perceived difficulty.

What's my experience with pricing, setup cost, and licensing?

Red Hat could gain a competitive advantage in the Asia Pacific region by adjusting its pricing strategy. Lowering the cost of enterprise-level offerings could attract organizations seeking operating systems or Kubernetes solutions, as these tools are essential for many businesses in the region. This adjustment would make Red Hat a more appealing choice compared to competitors with potentially higher pricing.

What other advice do I have?

I have not found another operating system that matches Red Hat Enterprise Linux; it receives a perfect score of ten out of ten.

The Red Hat Enterprise Linux upgrade process is generally smooth. However, patching occasionally causes issues, typically due to application incompatibility or bugs in the updated packages. This necessitates restoring from a backup to maintain functionality. While this is a recurring problem, the infrastructure itself remains stable throughout the process.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Alibaba


    Luis P.

Great OS and support team to help

  • January 09, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use and help from the support team.
What do you dislike about the product?
Subscription based takes a bit of used to.
What problems is the product solving and how is that benefiting you?
Replication of issues and help with troubleshooting