My main use cases for Red Hat Enterprise Linux (RHEL) include working with applications such as Middleware and databases to provide services to different technologies, including Middleware, databases, and applications such as SAP, while managing these in my company.
Red Hat Enterprise Linux for SAP with HA and Update Services 9.2
Amazon Web ServicesExternal reviews
External reviews are not included in the AWS star rating for the product.
Rock Solid, high performance, great support. You get what you pay for.
RHEL - Good For Security And Enterprise VM Management
User friendly experience for beginners
Innovative support and extensive knowledge improve service and minimize downtime
What is our primary use case?
How has it helped my organization?
The innovation benefits my company by providing good support through Insights, which offers comprehensive vulnerability scanning.
What is most valuable?
What I appreciate the most about Red Hat Enterprise Linux (RHEL) is the innovation; it constantly drives the need to go faster.
The TAM support is excellent with weekly meetings where the representative has extensive knowledge, allowing us to resolve all questions.
The software consistently releases new versions with features and ensures stability compared to other systems, such as Ubuntu.
We have reduced downtime issues from patching by 30% over the past year, thanks to our TAM who provided a testing site where we can check patching in our test environment first, allowing us to find any issues before they reach production and thereby minimizing impact.
Red Hat Enterprise Linux (RHEL) helps me solve pain points due to their good support team, which usually has quick access to information, resulting in minimal downtime when problems arise. You only need to call, and they can provide a solution, often found in the Knowledge Base on the internet and web page.
What needs improvement?
I am not sure how Red Hat Enterprise Linux (RHEL) can be improved.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for 20 years.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales effectively with the growing needs of my company due to our global contract, which allows for more VMs than we initially anticipated, ensuring we receive the necessary licenses.
How are customer service and support?
My experience with Red Hat's technical support and customer service is positive; they have good support, always trying to find solutions and understanding my requirements, which is important for me.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In the past, we considered other Linux OS solutions, specifically demoing with Canonical, however, it was not suitable for us.
How was the initial setup?
I find the deployment of Red Hat Enterprise Linux (RHEL) easy. We automate everything in one pipeline, so you only need to execute that pipeline and in a few minutes, you have your new server.
What was our ROI?
From my point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the meantime to repair issues; with good support, our downtime is practically nothing, which is a significant return for us.
What other advice do I have?
The innovation benefits my company by providing good support through Insights, which offers a good scan of vulnerabilities, and the TAM support is excellent with weekly meetings where the representative has extensive knowledge, allowing us to resolve all questions.
I rate Red Hat Enterprise Linux (RHEL) eight out of ten.
To achieve a perfect score, we need more focus on version management.
Simple Linux review
I am a RedHat user.
overall fairly good.
RHEL review
Red Hat documentation
Migration from older versions