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Reviews from AWS customer

67 AWS reviews

External reviews

1,141 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mani V.

RHEL

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Stability, Security and reliability are the best
What do you dislike about the product?
not good for starters, GUI not ideally compared to other OS
What problems is the product solving and how is that benefiting you?
hosting my production workloads


    Sheldon Kroner

Seamless deployments and responsive support enhance operational efficiency

  • May 20, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our use cases for Red Hat Enterprise Linux (RHEL) involve a lot of infrastructure; we run Ansible on it, and we run any other containerized utilities we're using on Podman. We run OpenShift as well, so I don't think we have any RHEL workloads on there, but we definitely use RHEL for a lot of our internal infrastructure.

What is most valuable?

The Podman feature of Red Hat Enterprise Linux (RHEL) is very valuable; that's probably the core of it—just a simple containerized solution that allows us to stand it up in a server really quickly. This feature and other features benefit our company since we are able to quickly deploy containers to support our infrastructure with minimal management needs from our engineering team. 

Red Hat Enterprise Linux (RHEL) helps us solve pain points such as automation, as well as supporting other file servers using NFS and other kinds of development workloads we're running on it.

My experience with RHEL has not been too complicated; most of our stuff is on RHEL 9 now. A lot of times, our security team comes to us for some of the patching and upgrades, so we're following their lead, however, it hasn't been too difficult for us. We manage our Red Hat Enterprise Linux (RHEL) systems for provisioning and patching using Ansible and Terraform a lot, so we've been happy with that management experience.

My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features is that using SC Linux is helpful for us to lock things down, and our security team is pretty happy with it whenever they're doing their vulnerability scans. From a security standpoint, we're happy with it.

Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk. If there ever is a problem, it's quick to stand up a replacement system.

It's pretty lightweight, so I'd much rather deal with a RHEL system any day versus a Windows system. If you compare it to a Windows system, which has a much bigger attack surface, there's a big reduction there.

When it comes to our security team having to scan for vulnerabilities and such, there is a lot less vulnerability scanning that needs to be done, so it's been a better fit for us for our infrastructure.

What needs improvement?

I am interested to see how Red Hat Enterprise Linux (RHEL) can be improved. It can be improved overall. Specifically, I'm interested in seeing some of the image incorporation with RHEL 10, as that might improve some of our upgrades and help in moving to the newer versions. I'm eager to learn more about that.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) in my company for ten-plus years.

What do I think about the stability of the solution?

It has been very reliable and stable; I have not had any major crashes or outages with RHEL.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales very well with the growing needs of our company, as we can spin up instances quickly whenever we add new environments or data centers.

How are customer service and support?

I have been pretty pleased with the customer service and technical support; it's infrequent that we have to engage support, but when we do, they've been responsive and we've gotten some answers, so we've been happy. I would rate the customer service and technical support as eight out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have considered other solutions before or while using Red Hat Enterprise Linux (RHEL). We've considered other Linux distros in the past, however, the ability to have a fully supported platform allows us to reach out to support from Red Hat if needed, which is the reason why we've stuck with Red Hat versus others.

How was the initial setup?

In terms of deployment, it's been good standing it up and then maintaining it with patching through Satellite. Upgrades have been not time-impacted. They're pretty quick to get patching done. Everything is pretty easy. Migrations aren't too complicated. 

What was our ROI?

The biggest return on investment for me when using Red Hat Enterprise Linux (RHEL) is certainly the ease of use for the engineering team; they can get things done without taking a lot of their time.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, setup cost, and licensing of the Red Hat Enterprise Linux (RHEL) platform has been pleasing; it's pretty straightforward and we haven't had any major concerns with costs on it compared to others, so we've been happy.

What other advice do I have?

Currently, we don't have any upgrade or migration plans to stay current with Red Hat Enterprise Linux (RHEL) as far as moving to RHEL 10; that's going to be coming, I'm sure. Most of it involves keeping on the latest versions, and sometimes it's just a driver for keeping Podman up to date whenever Ansible needs to run, as Ansible is core for us.

I would rate Red Hat Enterprise Linux (RHEL) an eight out of ten overall. 

What could make it a ten comes down to us being able to have time to dig into some of the features we're not using, so it's probably just on us to get wowed by some of the stuff we're not doing today. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Banking

Powerful

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Its a powerhouse that runs on everything
What do you dislike about the product?
Knowledge base is pretty limited. It's hard to find tips for stuff that you don't know yet
What problems is the product solving and how is that benefiting you?
resource management is great for heavy workloads


    Information Technology and Services

Rock Solid, high performance, great support. You get what you pay for.

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Works straight out of the box. Linux is known to be free with associated pain. RHEL eliminates the pain but comes at a cost.
What do you dislike about the product?
Expensive. You get what you pay for. Works effortlessly once the licensing and cost aspects are taken out.
What problems is the product solving and how is that benefiting you?
RHEL serves as the base OS for our mission critical systems for our internal cloud.


    Information Technology and Services

The most mature option for Enterprise environments

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Industry leading innovation and broad cross cloud compatibility
What do you dislike about the product?
As an enterprise offering, major updates are slower than what you may like
What problems is the product solving and how is that benefiting you?
Stability at scale


    dustin m.

Great product

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Ease of deploying it in our cloud environments, they also allow us to harden and have built in security controls we utilize. The customer support is also great
What do you dislike about the product?
Nothing it's my favorite Linux OS I don't have a negative
What problems is the product solving and how is that benefiting you?
Ease of use and deployment


    Paper & Forest Products

Good work Red Hat!

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
RHEL is a straight forward distribution, conceived for the enterprise environment. It may not have the latest improvements from the cutting edge of open source development, but it's reliable and predictable, which, at the end of the day, this is what one wants for the enterprise.
What do you dislike about the product?
It can be a little dry at times, and the EPEL could have more packages.
What problems is the product solving and how is that benefiting you?
A solid and reliable platform to run mission critical business applications like SAP. By being predictable and stable, it provides the administration team with more peace of mind and time to work on future projects.


    octavian b.

Red Hat AI

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Reliability, ease of use, flexibility installing new packages
What do you dislike about the product?
Requires frequent security updates which requires reboots
What problems is the product solving and how is that benefiting you?
kernel tuning to run database applications


    Airlines/Aviation

RedHat enterprise linux

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
RHEL is secure, good support and versatile.
What do you dislike about the product?
I have nothing to dislike about Red Hat enterprise linux as it full fills our business requirement.
What problems is the product solving and how is that benefiting you?
helps to have a single Red hat OS across the environment and it supports all the business needs of database / application / web.


    Josh A.

RHEL - Good For Security And Enterprise VM Management

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
In terms of security, all of the innovation Red Hat does with linux is very compelling. I like how it is a widely know and supported platform and you are able to use tools like Red Hat Satellite as a go-between for package management.
What do you dislike about the product?
I dislike the cost per VM and that some of the tools like subscription-manager can be complicated. There can be some ramp-up time in learning the tools and feature.
What problems is the product solving and how is that benefiting you?
It is solving the problem of datacenter-wide or company wide deployment, easy VM provisioning and package management.