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Reviews from AWS customer

75 AWS reviews

External reviews

1,139 reviews
from and

External reviews are not included in the AWS star rating for the product.


    YEISON ISMAEL S.

Good experience

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
Support, packaging, ease of installation, and stability.
What do you dislike about the product?
For now, nothing, Red Hat Linux is very useful and easy to use.
What problems is the product solving and how is that benefiting you?
Red Hat is the base of the technological stack of PUCV as an operating system.


    Eduardo H.

Red Hat as a provider of secure open source

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
Red Hat is the best option for accessing secure open source.
What do you dislike about the product?
That CentOS has closed. It provided an opportunity to test in academic environments quickly and securely before accessing Red Hat subscriptions.
What problems is the product solving and how is that benefiting you?
Noa resolves to generate infrastructure based on open source


    Enzo L.

Red hat ansible

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
Basically, it's safer than others services
What do you dislike about the product?
Well, I think that maybe the price is kinda expensive
What problems is the product solving and how is that benefiting you?
We reduce HH with ansible playbooks


    Mathias R.

Stable product

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
The suscripción service get lot of information and updates. The self support provided is very useful.
What do you dislike about the product?
Nothing, everything works just fine. Maybe free certifications
What problems is the product solving and how is that benefiting you?
Parches and support.


    Bob Mulumba

Specialized documentation and competent support set this solution apart from competitors

  • October 24, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are using Red Hat Enterprise Linux (RHEL) primarily in the health care industry for AI modeling and edge computing. One use case involves specific monitoring in a room with equipment and hardware.

How has it helped my organization?

I'm keen on this product because everything works as expected. It has embedded compliance features. We expect more in version 10. The keynote mentioned embedded OpenSCAP reporting, which is something everyone wants.

What is most valuable?

Red Hat Enterprise Linux has a lot of specialized documentation. Typically, people search on the Internet and find solutions by trial and error. However, everything about Red Hat Enterprise Linux is there in the documentation. You only need to follow it correctly.

What needs improvement?

The security features have room for improvement, especially for highly regulated industries like health care. That's why it isn't the primary OS in health care. It would be great if they added some features to address the specific challenges health care providers face.

It isn't hard to patch, but migrating between versions is difficult. We have the the latest version, but the previous version is still working very well. It's hard to leave a working version to upgrade. I would like more AI features, but those will be added to the next version. We are in an AI age, and it's an area where we need to keep pace.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux since version 3, starting around 2000. Currently, we use version 9.4.

What do I think about the stability of the solution?

The stability of Red Hat Enterprise Linux is excellent. I have nothing negative to report in this area.

What do I think about the scalability of the solution?

Scaling Red Hat Enterprise Linux as our needs change has been good. The older versions continue to work well even as we introduce newer solutions.

How are customer service and support?

I rate Red Hat support nine out of 10. They provide competent support and help resolve issues quickly. You don't need to spend a long time searching for a solution. I don't rely on them much, but it has been a big help for my colleagues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have been using Red Hat Enterprise Linux for many years, so it is my default choice when selecting an operating system.

What was our ROI?

I'm a technical guy, so I'm not dealing with the money side of things, but we've seen a return on investment in terms of time saved due to the good documentation and support.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux is expensive, but I'm not paying anything because it's the company's money. However, it's priced comparably to other enterprise Linux solutions. It costs a lot because you have a large staff working on the concept and improving everything. There is an open-source developer part that is free, so you can test everything before buying it.

What other advice do I have?

I rate Red Hat Enterprise Linux eight out of 10. I know this is a good product because I've used it for many years, and it continues to improve. The OS is great, so I continue to use it. If I'm working on a new project and given a choice between another solution and Red Hat Enterprise Linux, I would always choose Red Hat for the community, support, and documentation.

There's a free developer version. If you are thinking about purchasing Red Hat Enterprise Linux, you can try the developer version for free. Practice using Red Hat Enterprise Linux, and you will see the difference between the other distributions and Linux. If you want the product to perform at an enterprise level, you need to learn the product. There a plenty of tools and also the Red Hat Academy.

Which deployment model are you using for this solution?

On-premises


    reviewer2588328

Has specific security checks that are beneficial

  • October 24, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use Red Hat Enterprise Linux (RHEL) for its specific security features.

How has it helped my organization?

Red Hat Enterprise Linux has specific security checks that are beneficial. We follow its support and it helps with security verification.

What is most valuable?

The security features are the most valuable. The long-term support for weekends is also beneficial.

What needs improvement?

Risks, for example, specific to Linux, need improvements.

What other advice do I have?

I would rate Red Hat Enterprise Linux a nine out of ten.


    Vincent Ceulemans

It's a reliable distribution for installing and working with open-source databases

  • October 24, 2024
  • Review provided by PeerSpot

What is our primary use case?

I am a database administrator, and we mostly use Red Hat Enterprise Linux to manage databases. Primarily, we use it for Postgres, as it works best on Red Hat Enterprise Linux (RHEL). It's easiest to set up and has the best documentation.

I'm aware of one customer that is thinking about it. But I'm not sure what specific projects they want to use it for. I think there's one customer who is interested in it and is trying to find a solution that might benefit from it.

How has it helped my organization?

Red Hat Enterprise Linux (RHEL) contributes significantly to our business continuity and compliance efforts. The best example is uptime. Many critical businesses need to be operational twenty-four hours a day. If a database goes down for some reason, it is seldom Red Hat Enterprise Linux that is the issue. This provides peace of mind.

It has helped us centralize development because Red Hat Enterprise Linux has many tools that aren't accessible to our Windows customers.

What is most valuable?

Red Hat Enterprise Linux's most valuable feature is its reliability. I don't have to worry about the operating system. It's one of the easiest operating systems for databases, and the integration is excellent. It gives me peace of mind because I can focus on my database work without worrying about my OS. I want to ensure I have applications that run on the OS without searching for temporary fixes or workarounds.

It has some of the best out-of-the-box security features of any Linux distributor. Red Hat Enterprise Linux has more built-in security features than most standard flavors, or it has implemented them better.

What needs improvement?

I haven't identified anything that needs to be proved, but I hope Red Hat Enterprise Linux maintains its reliability.

For how long have I used the solution?

I have used Red Hat Enterprise Linux for the past five years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux has been perfect. My Windows customers experience a lot more downtime and bugs. Our critical businesses need to be up 24/7. It's rarely its fault if a database goes down. I would estimate that there's about 10 percent less downtime compared to Windows customers.

What do I think about the scalability of the solution?

I haven't been involved in any real project that necessitates scaling as our needs change.

How are customer service and support?

The support is excellent compared to other solutions like Oracle. They're knowledgeable and easier to work with. We have a nice, transparent working relationship.

How would you rate customer service and support?

Positive

What was our ROI?

The biggest ROI is from Red Hat Enterprise Linux's reliability. If I run databases on Windows, I have to find other tools or workarounds. It's a big hassle. Red Hat Enterprise Linux lowers the total cost of ownership for my customers because I bill fewer hours than I would in a Windows environment. Open-source databases run better on Red Hat Enterprise Linux than on Windows. Most things I need are built-in or can be downloaded from the repo.

Which other solutions did I evaluate?

Ubuntu is commonly used, and there's a decent amount of documentation for databases, but it can't compare to Red Hat Enterprise Linux. Setting up Postgres or any open-source database on Red Hat Enterprise Linux is way easier. The documentation is more extensive. It's also easier support because many customers have a subscription with Red Hat.

What other advice do I have?

I rate Red Hat Enterprise Linux nine out of 10.

My advice would be to focus on reliability and ease of integration when choosing a Linux OS.

Which deployment model are you using for this solution?

On-premises


    Oscar E. S.

Excellent performance and above all, top-notch support

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
The experience I have with the operating system is great in terms of performance and ease of use.
What do you dislike about the product?
It is not compatible with all virtualization platforms.
What problems is the product solving and how is that benefiting you?
The majority of problems


    Rodrigo B.

Very good experience with Rhel

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
The best thing is its stability and that it can be easily integrated with other Red Hat products.
What do you dislike about the product?
None, it is an excellent product which provides stability in the servers.
What problems is the product solving and how is that benefiting you?
The product is stable for our company's platform and software.


    Alexander Muylalert

Has made significant contributions to our business continuity and compliance efforts

  • October 24, 2024
  • Review provided by PeerSpot

What is our primary use case?

In our environment, we primarily use Red Hat Enterprise Linux (RHEL) for managing customer environments and our own. The customer environments are mostly Apache web servers. Some customers have databases, like Postgres, running on Red Hat Enterprise Linux. Others run native Docker on it to manage application dependencies.

We run containerization projects in the OpenShift environment based on Red Hat Enterprise Linux OS because that's more suitable for containerized workloads. You can do some machines on Red Hat Enterprise Linux, but not all of them. Your worker nodes need to be Red Hat CoreOS, but your master nodes can be Red Hat Enterprise Linux.

I was more experienced with other Linux distributions and Docker. It's open source, so you can fetch Docker and run it, but they don't have support if you have questions or if something isn't working as expected. Podman is similar to Docker. I don't primarily use Red Hat Enterprise Linux for containerization, but I set something up in Podman on Red Hat Enterprise Linux. It isn't used that much. Tinkering and development are the main reasons you would use Podman on a single centralized Red Hat Enterprise Linux machine. If you want to orchestrate on a larger scale, you use OpenShift.

How has it helped my organization?

Red Hat Enterprise Linux has made significant contributions to our business continuity and compliance efforts. If a critical vulnerability is spotted in the wild, Red Hat fixes it most of the time. It's usually within a day if it's a zero-day vulnerability. Log4J was a bit more difficult because it was not a single package, but it was mostly shipped with other products. It's hard to analyze which application is vulnerable and whatnot. The solution lets us centralize development. We use Ansible to orchestrate the tooling deployment or to fetch a lot of information.

What is most valuable?

Red Hat always clearly describes the vulnerability on its security pages as a CVE score. You can fix errors by patching or mitigating them. If the patch hasn't been released, you can mitigate it to prevent the vulnerability from being exploited. Red Hat Enterprise Linux helps us guide the data and ensure it is correctly placed. I was monitoring it daily, but it was a bit too frequently. Now, we get vulnerability notifications weekly or monthly about a vulnerability or exploit that's been discovered. I also look on Reddit directly to see if there's a fix or a mitigation we can implement.

What needs improvement?

Sometimes, when upgrading or migrating systems, there are differences in the repositories of the versions that aren't one-to-one replaceable. For example, there are significant differences in the repositories from version 7 to 8. We needed to upgrade Red Hat Enterprise Linux from version 7 to 8 because it had reached the end of its life. A Postgres database was running on it that used a Red Hat Enterprise Linux 7 package, allowing some database or reporting features. When I upgraded to Red Hat Enterprise Linux 8, it was not in the repository. I needed to install it with some workaround. Of course, it was installed with some minor incompatible dependencies.

I have mixed feelings about the built-in security features. SELinux must be configured correctly for the port and directory, or applications won't run, so we primarily disable it. Sometimes, we enable it and tinker with legacy systems deployed long before I joined the company. However, chances are it will break something if you enable it.

For how long have I used the solution?

We have been using RHEL for three years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux has performed very well for our business-critical applications, with minimal downtime.

What do I think about the scalability of the solution?

We don't need to dynamically scale our application because of our workloads, as we mostly use Red Hat Enterprise Linux for our internal tools. We don't have much demand to scale out. Containerization lets you quickly scale out your application with some bots if your hardware supports it, and you have enough resources.

In VMs, we didn't need to dynamically hot plug some service to compensate for the load. It would be vertical scaling by adding more resources. Sometimes, we need to do that for databases that consume a lot of memory, CPU, power, etc.

How are customer service and support?

I rate Red Hat support eight out of 10. It depends on the priority of the requests. We had to launch several P1 requests because something wasn't working in our OpenShift environment, and we were stuck. The support response was quick.

However, we were annoyed that most of the support was based in India. Sometimes, they don't know what the problem is and need to escalate it to an expert in the US or or Germany. It prolongs the ticket resolution, but once it gets to the expert, they fix the problem instantly because they know more.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used other Linux distributions with Docker. We prefer Red Hat Enterprise Linux because of its enterprise support capabilities, which open-source distributions like Debian or Ubuntu lack.

What's my experience with pricing, setup cost, and licensing?

I'm unsure what the standard Red Hat Enterprise Linux license costs for one machine. We pay for premium support that guarantees a response in two hours.

What other advice do I have?

I rate Red Hat Enterprise Linux eight out of 10. If applications and package installations work correctly, I would give it an 8.5. It's a pleasing OS to work with, especially Red Hat Enterprise Linux 8 and 9, which are more polished than Red Hat Enterprise Linux 7. I briefly interacted with Red Hat Enterprise Linux 6, I'm 27, so I know I'm very young, but I know colleagues who worked with Red Hat Enterprise Linux 4, 5, and 3.

Other open-source Linux distributions might work if they have high levels of community involvement so the community can identify and fix vulnerabilities quickly. Alma and Rocky Linux are all upstream from Red Hat Enterprise Linux. If you want to go with an open-source distribution, I will point you to Alma and Rocky because they are the one-to-one replacements from CentOS. You don't need a subscription.

We are a big company with many customers, so we prefer a stable platform with support. You can't open a ticket for open-source distributions like Debian or Ubuntu if you have a problem, ticket. With Red Hat, you can open a ticket if you discover a bug. That's included in your support subscription. You also get regular patches, so we can show our customers we are compliant, etcetera. It's a no-brainer to use an enterprise distribution with support instead of something open source where you don't have a support subscription.

Which deployment model are you using for this solution?

On-premises