RHEL is great for large enterprise infrastructure.
What do you like best about the product?
I like that it is easily compatible with all of the other great Red Hat Products
What do you dislike about the product?
Convert to RHEL has been a troubling experience at times.
What problems is the product solving and how is that benefiting you?
Rhel allows us to have a standardized linux environment.
Enterprise Migration to RHEL
What do you like best about the product?
We've started migrating our entire enterprise over to RHEL, and it's been a relatively painless process. The convert2rhel package tied with RedHat Satellite has made the migration process a breeze. I have yet to find a vendor who doesn't support RHEL, and the RHEL ecosystem just works which cannot be said about other operating system companies.
What do you dislike about the product?
RHEL has a slightly higher barrier to entry compared to some other Linux Operating Systems.
What problems is the product solving and how is that benefiting you?
Our enterprise has roughly 42 different flavores and versions of Linux, so migrating everything over to RHEL has saved already saved us a lot of time and frustration.
Great Product
What do you like best about the product?
Secure, easy to use, makes everything straightforward in our environment.
What do you dislike about the product?
Having to register to download licenses.
What problems is the product solving and how is that benefiting you?
Allows to have a harden OS
Love using RHEL
What do you like best about the product?
Great support, documentation, and community
What do you dislike about the product?
Some difficulties managing lisencing on closed network systems
What problems is the product solving and how is that benefiting you?
We are using it as an OS on our servers and VMs
Solid Enterprise Grade OS
What do you like best about the product?
Safe and tested. The software components are designed and tested by the larger open source community and given Red Hat's seal of approval.
What do you dislike about the product?
The only downside of RHEL is you're probably not talking about containers.
What problems is the product solving and how is that benefiting you?
Safe production grade OS for our virtual machines.
RHEL powers the world
What do you like best about the product?
Red Hat Enterprise Linux is a rock solid stable OS that runs the world!
What do you dislike about the product?
There aren't many things to dislike about RHEL
What problems is the product solving and how is that benefiting you?
Being a stable based to build on top of, I know that our Applications are running on a well performing OS
all in one OS
What do you like best about the product?
ease of use, easy install, breeze patching
What do you dislike about the product?
entitlements and registration, availability for testing
What problems is the product solving and how is that benefiting you?
it solves our infrastructure setup and deployment of applications
The portability of applications and containers built is very good for keeping our organization agile
What is our primary use case?
We are using Red Hat Enterprise Linux for running SQL servers, Oracle databases, Java applications, Apache, and data store types of things.
We use it for all sorts of functions. We have different levels. I am primarily an SE building and configuring the servers. The application-related work is for everyone else.
In terms of our environment, we might have some cloud. We have different engineering teams working on different parts of the technologies. My team and I do not touch that, so we have a basic cloud-based and non-cloud-based setup.
How has it helped my organization?
We are primarily able to standardize on the platform. By keeping everything standard, you know what might break or should not break. That is the true benefit. It seems to help keep a better level of standard across all groups, business standards, and application types.
Red Hat Enterprise Linux enables us to centralize development. That goes with platform uniformity. The development team has a common toolset and expectations from the toolset and what they are working with. It just makes things easier for each developer.
The portability of applications and containers built on Red Hat Enterprise Linux is very good for keeping our organization agile.
What is most valuable?
It is the most lightweight platform to use. It is very flexible. It is not very difficult to manage, configure, and deal with. That is a plus point.
Migrating people from Red Hat Enterprise Linux 7 to 8 has been good so far. Irrespective of whether we are doing an in-place upgrade or a full rebuild, most people are able to convert over. There is no problem.
What needs improvement?
For our use case, it seems to be working well, so I cannot think of what it could do better. I know for our purpose and what we have been using it for, it has been working well. Their support, however, can be better.
For how long have I used the solution?
I came on board when they bought our company. At the time, I was using CentOS. From what I know, they have been only using Red Hat Enterprise Linux. I started using it from Red Hat Enterprise Linux 7. It has been about 13 years.
What do I think about the stability of the solution?
It seems stable, but developers might have a different response. When you have a problem with a Windows server, you typically reboot it, but you do not have to reboot a Linux server to get it to work better.
What do I think about the scalability of the solution?
It is a scalable platform.
How are customer service and support?
It is pretty good. It varies based on the support person that you get. They might understand what you are talking about right away or not.
For one of the cases that I opened, I laid out every single detail possible. The first thing they said was that it was not that. It was something else. They kept going back and forth with different support teams on the same ticket. Finally, it clicked with somebody and they figured out what caused the issue. Somehow an RPM of a different version was installed on one server versus another one, and no one caught that. Some people were going down the wrong path saying it was networking and not some sort of binary that was installed which changed something. They went back and forth with different troubleshooting paths. Eventually, someone saw and understood what I meant.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We have always been using Red Hat Enterprise Linux at our workplace.
How was the initial setup?
Deployment for our builds is typically PXE. I do not have insights into that because the build is built and configured by another team. I deploy and provide the server for the development team. I understand how Kickstart and other things work, but I do not install and configure it. It seems relatively easy. From what I have done in the past, it does not seem that difficult.
What about the implementation team?
I am not aware of taking any external help for deployment.
What was our ROI?
The biggest ROI is in terms of consistency. We know how it works which makes going forward a lot easier.
What's my experience with pricing, setup cost, and licensing?
We are coming from CentOS, so technically, our total cost of ownership has gone up, but it is still cheaper than Windows for a database server and things like that.
Which other solutions did I evaluate?
I was not a part of the evaluation. I came on board and began working with what was there.
What other advice do I have?
In terms of security features, we do not use anything too advanced other than what is out of the box. We do not manage the compliance piece and things like that. There is a different group that manages that piece.
Overall, I would rate Red Hat Enterprise Linux a nine out of ten.
My Review!
What do you like best about the product?
Easy Adoption, Ample Support, Constantly moving forward
What do you dislike about the product?
Improve upon the Red Hat portal for Business Managers that are over the contract/agreement and not performing any technical work.
What problems is the product solving and how is that benefiting you?
Provides top-down support from OS, configuration & patch management, and automation
Expert Long Term User
What do you like best about the product?
Stability, documentation, and support. Two more
What do you dislike about the product?
Rising license Cost.
I need to use up more space.
What problems is the product solving and how is that benefiting you?
A stable platform that is cost effective.
