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Reviews from AWS customer

122 AWS reviews

External reviews

1,140 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Higher Education

Used it for years, best distro in my opinion

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Support has been great, anytime we open a ticket it gets resolved quickly
What do you dislike about the product?
Nothing comes to mind, but if I had to chose one it would be some of the vulns that come out which isnt RHELs fault
What problems is the product solving and how is that benefiting you?
Its a supported open source OS


    Health, Wellness and Fitness

An OS For the Enterprise

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Two of the things I like most about RHEL is how well applications run on it. Unlike Windows, where install files are placed everywhere, with RHEL it is all contained in its directories. This makes it very easy to upgrade the OS or hte app, without worrying if the updates haver overwritten system files.
What do you dislike about the product?
The biggest issue I have with RHEL rrevolves around newbies that have grown up in a Windows worldm- ther learning curve can be steep while they learn the CLO.
What problems is the product solving and how is that benefiting you?
It is allowing us to use open source software that we would not be able to use on a Windows platform, or have to make do with products that only give us some of the fwatures we want.


    Food & Beverages

Fast, Reliable, Stable, Secure, Doesn't need reboots :)

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Stability, lends itself for soup to nuts autmated deployments.
What do you dislike about the product?
When not using IDM the system can not be locked down.
What problems is the product solving and how is that benefiting you?
Helps with ease of automation as we run a lean shop
Cost reduction in licensing
Paves a path for other RedHat solutions


    Ahsan M.

Linux engineer review

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
the flexiblity and open source that is natively built in the kernel with a robust support of the operating system and its readiness to automate at an enterprise scale
What do you dislike about the product?
not really anything major but it would be great if we have a more robust workstation ecosystem like how we have on the Windows side
What problems is the product solving and how is that benefiting you?
RHEL is giving the platform to host the most mission critical applications that matters to our organization and additional giving us the capabilities to automate all our configguration and application deployments with Ansible Automation platform


    reviewer2398785

They make solutions for challenges that we do not even think about but we may consume later

  • May 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are doing image building. Our team focuses on the image of the platform and presenting it in a secure way for everybody to consume.

How has it helped my organization?

My organization had already been using it before I started, so I am not sure what benefits they got from Red Hat Enterprise Linux. They were already a Red Hat shop when I started.

We do not utilize Red Hat Insights as much as we would like, but we know that it is there. It provides the data, and we can act on that data, but we do not use Red Hat Insights the way we should. However, it does tell us when things are critical and need to be patched. If something is on there and it is critical, we can at least see that it is patched. The alerts and targeted guidance from Red Hat Insights have not affected our uptime so far.

What is most valuable?

It is open source. Most of the features are already there for you. They make solutions for challenges that we do not even think about sometimes, but we may consume them later.

What needs improvement?

I have not put in many feature requests. They have mainly been around small things such as monitoring with Ceph. I cannot remember the name, but monitoring was needed for a specific function. It was a pretty important function, but there was no monitoring set up. It took some extra effort. That was the only feature I asked for. I asked them if they could set up a monitor to make sure that the system was healthy or working correctly.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for about five years.

What do I think about the stability of the solution?

Its stability is fine. I have not seen too many issues with stability.

What do I think about the scalability of the solution?

Its scalability is great. We can scale up or down.

How are customer service and support?

I do not have any issues with the customer service or tech support. It is good. I would rate them a ten out of ten because they can usually resolve anything.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment of Red Hat Enterprise Linux is pretty simple. There are not so many issues.

We are using it on the cloud and on-prem. We are trying to get to Azure. We are not using it in a hybrid cloud environment. I know we are setting up OpenShift in Azure and on-prem.

We have been using TerraForm to create images and Ansible to make sure everything is fine. We have some things on Azure, but we are trying to make it easier for people to consume Azure. We are trying to get that automation together so that it is a lot easier if anybody wants to spin anything up in Azure. They have a container to use that is secure. All of our business tools are on it.

What about the implementation team?

We just use Red Hat. We do not use any integrator or consultant.

What was our ROI?

Our team does not use a lot of containerization, but we probably will be doing that soon with VMware changes. We are trying to get more of the monolithic stuff down to containerized workloads. We will hopefully see some return on investment after we get our VMware stuff out and get more things containerized. We are working with the OpenShift team, and we will be able to see some ROI.

What's my experience with pricing, setup cost, and licensing?

That has been mostly handled by Red Hat. As we are a Red Hat shop, we have a lot of people around that already.

What other advice do I have?

We do not use the security features of Red Hat Enterprise Linux. There are so many scanners out there. We do not use what is on Red Hat Enterprise Linux, but we do set it up. They are at least available to consume. We do not use them because we have so many security compliance tools. As a bank, we have to use those for auditing and other things like that.

To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would say to get something that is close to Red Hat. Red Hat is killing a lot of the downstream stuff. All my Linux is Rocky Linux because it is based on Red Hat Enterprise Linux. I would suggest getting something that is close to Red Hat Enterprise Linux so that if they or their company does not want to go for Red Hat, they would still have the same tooling and the same infrastructure.

I would rate Red Hat Enterprise Linux a ten out of ten. I have not seen a lot of issues with Red Hat Enterprise Linux. I am overall satisfied with it.


    Research

RedHat is RedHat for a reason

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Redhat support. software. they have offerings you wont find elsewhere in linux
What do you dislike about the product?
price for the real thing. not super jazzed about how centos got treated
What problems is the product solving and how is that benefiting you?
Redhat has a solution for just about everything you could run into


    Government Administration

The go to operating system for enterprise operations

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
The support and stability are second to none. Anything that needs to be deployed can and should be deployed with RHEL.
What do you dislike about the product?
While it is excellent as an enterprise offering, the subscription holds me back from fully changing in personal networks.
What problems is the product solving and how is that benefiting you?
Providing a scalable, reliable, and manageable environment for all business needs.


    reviewer2398779

Makes it easy to go back and look at all the Open CVEs

  • May 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

We need to build a lockdown version of Red Hat Enterprise Linux to build our application on top.

How has it helped my organization?

It gives us a stable and secure platform on top of which we can build our applications.

We use Red Hat Enterprise Linux for containerization projects. It allows us to do better application isolation using containers. If I want to take a program that runs on my system and put it in its own network namespace, I can put it in a container. I can put a physical interface in with it and run them together in that container.

It definitely makes it easy to go back and look at all the Open CVEs and things like that.

It works well for us in terms of the portability of applications and containers for keeping our organization agile. We are able to do the kind of things we need to do. We are able to modify the system to do whatever we need to do to get where we want to go.

What is most valuable?

Things like packaging and the stability you get from things being downstream are valuable. A lot of times, upgrades are more security-based and not feature-based, so things do not break API-wise as we go forward a lot of times.

What needs improvement?

I feel like it is going all over the place now. Sometimes it is hard to figure out what is going on. I would like more guidance.

We definitely spend a lot of time developing on top of things, but I am not sure what on the Red Hat Enterprise Linux side can be better.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for ten years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. I would rate it a ten out of ten for scalability.

How are customer service and support?

It has been great when we needed it. We have not needed a lot of it, but we have had no problems when we needed it.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use a similar solution previously. We have only been using Red Hat Enterprise Linux.

How was the initial setup?

We use it on-premises. We use the ISO installer. We install it via CD ROM on-site.

I was not involved in its initial deployment.

What was our ROI?

It is the guarantee that we are getting the updates that we could backport into the system and we have a stable system to build on.

Which other solutions did I evaluate?

We have been using Red Hat Enterprise Linux since I have been with the company. They might have evaluated other solutions before I joined.

What other advice do I have?

To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would ask, "Why?" We plan to stick with Red Hat as far as we see in the future, and we have no plans to change.

Red Hat Enterprise Linux has not helped us to centralize development. It is not something we are looking to use it for.

We use Red Hat Insights very little. We work mostly in an offline environment. It is hard to use Red Hat Insights in an offline environment.

I would rate Red Hat Enterprise Linux a nine out of ten.


    Defense & Space

Gets the job done.

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
With 10+ years of adminstrating RHEL systems, it's what I'm most familiar with. I do very much enjoy being a Linux admin and being able to solve problems and create solutions for my developers. My team really should work to take advantage of the some of the new features of RHEL.
What do you dislike about the product?
The EPEL repository has been a challenge with some broken dependencies where some of the applications from there won't work properly. However, we use custom mirrors for security purposes, so it could be an issue with our repos, and not Red Hat itself. When I looked a year or so ago, I did not see a RHEL9 intro course as an option to familiarize myself with the new features as there was for RHEL8. That would have been very helpful.
What problems is the product solving and how is that benefiting you?
Consistent, familiar OS across multiple environments.


    Airlines/Aviation

RHEL in the airplane Maintenance platform

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
As a whole i think is really stable, easy to support
What do you dislike about the product?
Would prefer more direct Red hat support
What problems is the product solving and how is that benefiting you?
Is helping support our Airplane Maintenance platform