We primarily use it for enterprise software, databases, and some custom applications.

Red Hat Enterprise Linux for SAP with HA and Update Services 9.2
Amazon Web ServicesExternal reviews
External reviews are not included in the AWS star rating for the product.
RHEL systems engineer
Charlies Best Day
Provides a reliable base to deploy applications and has a lot of features
What is our primary use case?
How has it helped my organization?
We have a stable base to deploy applications. We need a minimal amount of effort to troubleshoot problems with the applications that are related to the OS.
We are using Red Hat Enterprise Linux in the cloud, in the on-prem data center, and at the edge. We are also using Red Hat Enterprise Linux in a hybrid cloud environment. It has had a positive impact. It is straightforward to deploy. There was no bottleneck.
Red Hat Enterprise Linux has enabled us to centralize development. The stable base that each developer can rely on is great. The consistent ecosystem of the repository makes it easy to rely on.
We use Red Hat Enterprise Linux for containerization projects. Red Hat Enterprise Linux is quick to containerize, so when it started becoming mainstream, it was easier for us to sell to upper management to start doing more containerization.
There has been a positive impact in terms of the portability of applications and containers built on Red Hat Enterprise Linux for keeping our organization agile. It is very portable. I do not have any issues with different ecosystems in relation to how Red Hat Enterprise Linux runs containers.
Our cost of ownership is not high. They are not very expensive. We are never surprised.
What is most valuable?
The repository ecosystem is valuable.
What needs improvement?
I would probably focus more on a rolling release schedule. Instead of a long-term operating support of ten years, I would just have one release and keep rolling it.
In terms of security features, overall, it is lacking cohesion. There are a lot of different options, and it is hard to choose the ones that best fit our business needs without a lot of investigative work.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for 11 years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
It takes a little bit to get to the true answer. I know there is a lot of triaging. I am sure we can improve on our end. When we open tickets, we can provide more information. There could be a way to get faster answers from Red Hat support, and we might not be providing the most upfront information needed for the ticket. I would rate their support a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were not using any other solution previously.
I know of only one other player, and that is Ubuntu. There is also OpenSUSE, but I have not yet seen that personally in my career.
How was the initial setup?
We have cloud and on-prem deployments. We have the AWS cloud.
On AWS, we had an EC2 instance. I clicked, and it was online. For the initial deployment, we just used the Amazon Web UI, and now, we use Ansible for deployment.
What was our ROI?
We have seen an ROI. It is fairly easy to deploy. We do not have too many issues with setting up a new environment in relation to the operating system. The bottlenecks are more related to the hardware or even setting up the cloud.
Which other solutions did I evaluate?
When I came in, Red Hat Enterprise Linux was already being used. It has always been there.
What other advice do I have?
We have not yet fully leveraged Red Hat Insights. We are working on that. It might help with cohesion and security.
I would rate Red Hat Enterprise Linux a ten out of ten. It is reliable for deploying applications. It has a lot of different features. I can find solutions to all my problems, and the industry support is there.
Stable and trustworthy
Awesome product
My Experience with RHEL
Redhat Linux platfrom for every installation and configuration
RHEL OS
RHEL Review.
Customizable, stable, and easy to upgrade
What is our primary use case?
We are a brokerage firm. We use Red Hat Enterprise Linux for trading purposes. We develop our applications on it.
By implementing Red Hat Enterprise Linux, we wanted a stable server and OS.
How has it helped my organization?
There is an in-built feature for shell scripting, so we can automate things that have to run on time in production. We created a script for the setup and configuration of certain things, such as disabling the firewall, network manager, and other things.
I am able to handle some of the daily issues automatically by using batch scripting and cron scheduler. I have also been able to debug some of the issues with the help of logs.
What is most valuable?
It is open source. We can customize it as per our requirements. We can change or optimize it as per our requirements.
What needs improvement?
Their support needs improvement. It should be faster for priority tickets.
Some of the tools can be improved and made user-friendly. The OpenStack and OpenShift tools can be better.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for almost three years.
What do I think about the stability of the solution?
It is stable. I would rate it a 9 out of 10 for stability.
What do I think about the scalability of the solution?
It is scalable. I would rate it a 9 out of 10 for scalability.
We have about 100 servers, and we have about four people working in the IT department.
How are customer service and support?
Their support needs to improve. If we create a priority ticket for Red Hat, they revert within four hours. They should respond within half an hour so that the issue can be resolved as soon as possible in the real or live environment, and the company has less downtime.
Which solution did I use previously and why did I switch?
We are using Red Hat Enterprise Linux and Windows operating systems.
How was the initial setup?
Upgrades and migrations are easy with Red Hat Enterprise Linux. We are currently working on upgrades from RHEL 7 to RHEL 9.
What's my experience with pricing, setup cost, and licensing?
We use open source. We only have a subscription for support.
What other advice do I have?
For security purposes, we use the SSH key algorithm, MD5, and SHA256. We have set up a firewall in our network, and all servers are password-based. We also block some common ports that are open when we install the OS. We also have monitoring tools to ensure uptime.
Overall, I would rate Red Hat Enterprise Linux a 9 out of 10.