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Reviews from AWS customer

67 AWS reviews

External reviews

1,141 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Aviation & Aerospace

RHEL systems engineer

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Excellent enterprise Linux solution that is very stable.
What do you dislike about the product?
I'm sorry, I can't think of anything. Thank you.
What problems is the product solving and how is that benefiting you?
Enterprise compute solutions


    Computer Hardware

Charlies Best Day

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Open source, and overall availability it has.
What do you dislike about the product?
I ididn't know about it sooner! As a newer system administrator, i find it very easy to learn.
What problems is the product solving and how is that benefiting you?
Mostly utilization of ansible scripts to push out 3rd party udpates.


    Thomas Kerzin

Provides a reliable base to deploy applications and has a lot of features

  • May 07, 2024
  • Review from a verified AWS customer

What is our primary use case?

We primarily use it for enterprise software, databases, and some custom applications.

How has it helped my organization?

We have a stable base to deploy applications. We need a minimal amount of effort to troubleshoot problems with the applications that are related to the OS.

We are using Red Hat Enterprise Linux in the cloud, in the on-prem data center, and at the edge. We are also using Red Hat Enterprise Linux in a hybrid cloud environment. It has had a positive impact. It is straightforward to deploy. There was no bottleneck.

Red Hat Enterprise Linux has enabled us to centralize development. The stable base that each developer can rely on is great. The consistent ecosystem of the repository makes it easy to rely on.

We use Red Hat Enterprise Linux for containerization projects. Red Hat Enterprise Linux is quick to containerize, so when it started becoming mainstream, it was easier for us to sell to upper management to start doing more containerization.

There has been a positive impact in terms of the portability of applications and containers built on Red Hat Enterprise Linux for keeping our organization agile. It is very portable. I do not have any issues with different ecosystems in relation to how Red Hat Enterprise Linux runs containers.

Our cost of ownership is not high. They are not very expensive. We are never surprised.

What is most valuable?

The repository ecosystem is valuable. 

What needs improvement?

I would probably focus more on a rolling release schedule. Instead of a long-term operating support of ten years, I would just have one release and keep rolling it.

In terms of security features, overall, it is lacking cohesion. There are a lot of different options, and it is hard to choose the ones that best fit our business needs without a lot of investigative work.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for 11 years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

It takes a little bit to get to the true answer. I know there is a lot of triaging. I am sure we can improve on our end. When we open tickets, we can provide more information. There could be a way to get faster answers from Red Hat support, and we might not be providing the most upfront information needed for the ticket. I would rate their support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were not using any other solution previously.

I know of only one other player, and that is Ubuntu. There is also OpenSUSE, but I have not yet seen that personally in my career.

How was the initial setup?

We have cloud and on-prem deployments. We have the AWS cloud.

On AWS, we had an EC2 instance. I clicked, and it was online. For the initial deployment, we just used the Amazon Web UI, and now, we use Ansible for deployment.

What was our ROI?

We have seen an ROI. It is fairly easy to deploy. We do not have too many issues with setting up a new environment in relation to the operating system. The bottlenecks are more related to the hardware or even setting up the cloud.

Which other solutions did I evaluate?

When I came in, Red Hat Enterprise Linux was already being used. It has always been there.

What other advice do I have?

We have not yet fully leveraged Red Hat Insights. We are working on that. It might help with cohesion and security.

I would rate Red Hat Enterprise Linux a ten out of ten. It is reliable for deploying applications. It has a lot of different features. I can find solutions to all my problems, and the industry support is there.


    Mihai H.

Stable and trustworthy

  • April 11, 2024
  • Review provided by G2

What do you like best about the product?
It is a very good OS that you can fully trust and is a good base on which you can build something else
What do you dislike about the product?
Workstation experience is not always on highest level
What problems is the product solving and how is that benefiting you?
It offers a good history of solving issues related to security, reliability and support in many business areas. This shows that it can be used exactly where you really need a solid base for your business.


    J D.

Awesome product

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
User friendly and ease to use. Customer support is execelent.
What do you dislike about the product?
Number of features should be increse and bit ease of integration too.
What problems is the product solving and how is that benefiting you?
Easy to use for testing.


    Sujal P.

My Experience with RHEL

  • March 31, 2024
  • Review provided by G2

What do you like best about the product?
i've been using RHEL since very long, and i love red hat for its robustness and how reliable it is. it's the perfect OS to run industry applications, because of its security and stability. what i personally like the most is that we can control the entire OS through the command line.
What do you dislike about the product?
honestly, there's not much to dislike about rhel. prices can be better though.
What problems is the product solving and how is that benefiting you?
the advanced security and support RHEL provides protects my org against vulnerabilities and threats. It also solved our problems hosting backend applications.


    Laxman Kumar P.

Redhat Linux platfrom for every installation and configuration

  • March 28, 2024
  • Review provided by G2

What do you like best about the product?
RedHat Enterprise Linux is a core engine to each and every organization, where we can deploy any type product/software (Installation & configuration) and it will fullfill the business needs and easy to use as compared to other operating systems with high secure.
What do you dislike about the product?
Cost of the subscriptions is higher as compared to other OS
What problems is the product solving and how is that benefiting you?
Reached our business goals by deploying our application in the RedHat Linux Servers in our organization (On-Prem) which will reach high security.


    Asif A.

RHEL OS

  • March 19, 2024
  • Review provided by G2

What do you like best about the product?
Most stable and secure OS of linux. For enterprise level and workloads no other OS can compare RHEL functionality.Very secure when it comes to data handling, vulnerability and unauthorized access,Support is also remarkable of redhat.
What do you dislike about the product?
Not easy to install with documents only. handling packages , permissions , errors are somehow difficult to tackle with.Identifying the dependencies of certain packages and finding their dependencies could be simpler.
What problems is the product solving and how is that benefiting you?
As on Enterprise level it helps alot with the performance , security and virtualization. Our all servers are running with redhat OS only and we realized very good performance when running client/server applications on top of RHEL. Its really stable to handle the issues and installation of any needed package.


    Information Technology and Services

RHEL Review.

  • March 18, 2024
  • Review provided by G2

What do you like best about the product?
Its a highly recommended operating system. It is very easy to use. The security features like access control, SELinux is very nice. It offers a LTS model which is fantastic. It offers High performance during heavy workload also.
What do you dislike about the product?
It is not entirely open source. It is expensive so sometimes need to switch to other Linux operating systems.
What problems is the product solving and how is that benefiting you?
It is very stable operating system, reliable in most of the cases. It provides the security features which are very advanced helping in protection from outside threats. The long term support features helps everytime whenever any error is faced.


    reviewer2353605

Customizable, stable, and easy to upgrade

  • March 04, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are a brokerage firm. We use Red Hat Enterprise Linux for trading purposes. We develop our applications on it.

By implementing Red Hat Enterprise Linux, we wanted a stable server and OS.

How has it helped my organization?

There is an in-built feature for shell scripting, so we can automate things that have to run on time in production. We created a script for the setup and configuration of certain things, such as disabling the firewall, network manager, and other things.

I am able to handle some of the daily issues automatically by using batch scripting and cron scheduler. I have also been able to debug some of the issues with the help of logs.

What is most valuable?

It is open source. We can customize it as per our requirements. We can change or optimize it as per our requirements.

What needs improvement?

Their support needs improvement. It should be faster for priority tickets.

Some of the tools can be improved and made user-friendly. The OpenStack and OpenShift tools can be better.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for almost three years.

What do I think about the stability of the solution?

It is stable. I would rate it a 9 out of 10 for stability.

What do I think about the scalability of the solution?

It is scalable. I would rate it a 9 out of 10 for scalability.

We have about 100 servers, and we have about four people working in the IT department.

How are customer service and support?

Their support needs to improve. If we create a priority ticket for Red Hat, they revert within four hours. They should respond within half an hour so that the issue can be resolved as soon as possible in the real or live environment, and the company has less downtime.

Which solution did I use previously and why did I switch?

We are using Red Hat Enterprise Linux and Windows operating systems.

How was the initial setup?

Upgrades and migrations are easy with Red Hat Enterprise Linux. We are currently working on upgrades from RHEL 7 to RHEL 9.

What's my experience with pricing, setup cost, and licensing?

We use open source. We only have a subscription for support.

What other advice do I have?

For security purposes, we use the SSH key algorithm, MD5, and SHA256. We have set up a firewall in our network, and all servers are password-based. We also block some common ports that are open when we install the OS. We also have monitoring tools to ensure uptime.

Overall, I would rate Red Hat Enterprise Linux a 9 out of 10.

Which deployment model are you using for this solution?

On-premises