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Reviews from AWS customer

91 AWS reviews

External reviews

1,123 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ricardo G.

all in one OS

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
ease of use, easy install, breeze patching
What do you dislike about the product?
entitlements and registration, availability for testing
What problems is the product solving and how is that benefiting you?
it solves our infrastructure setup and deployment of applications


    Bobby Adamides

The portability of applications and containers built is very good for keeping our organization agile

  • May 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are using Red Hat Enterprise Linux for running SQL servers, Oracle databases, Java applications, Apache, and data store types of things.

We use it for all sorts of functions. We have different levels. I am primarily an SE building and configuring the servers. The application-related work is for everyone else.

In terms of our environment, we might have some cloud. We have different engineering teams working on different parts of the technologies. My team and I do not touch that, so we have a basic cloud-based and non-cloud-based setup.

How has it helped my organization?

We are primarily able to standardize on the platform. By keeping everything standard, you know what might break or should not break. That is the true benefit. It seems to help keep a better level of standard across all groups, business standards, and application types.

Red Hat Enterprise Linux enables us to centralize development. That goes with platform uniformity. The development team has a common toolset and expectations from the toolset and what they are working with. It just makes things easier for each developer.

The portability of applications and containers built on Red Hat Enterprise Linux is very good for keeping our organization agile.

What is most valuable?

It is the most lightweight platform to use. It is very flexible. It is not very difficult to manage, configure, and deal with. That is a plus point.

Migrating people from Red Hat Enterprise Linux 7 to 8 has been good so far. Irrespective of whether we are doing an in-place upgrade or a full rebuild, most people are able to convert over. There is no problem.

What needs improvement?

For our use case, it seems to be working well, so I cannot think of what it could do better. I know for our purpose and what we have been using it for, it has been working well. Their support, however, can be better.

For how long have I used the solution?

I came on board when they bought our company. At the time, I was using CentOS. From what I know, they have been only using Red Hat Enterprise Linux. I started using it from Red Hat Enterprise Linux 7. It has been about 13 years.

What do I think about the stability of the solution?

It seems stable, but developers might have a different response. When you have a problem with a Windows server, you typically reboot it, but you do not have to reboot a Linux server to get it to work better.

What do I think about the scalability of the solution?

It is a scalable platform.

How are customer service and support?

It is pretty good. It varies based on the support person that you get. They might understand what you are talking about right away or not.

For one of the cases that I opened, I laid out every single detail possible. The first thing they said was that it was not that. It was something else. They kept going back and forth with different support teams on the same ticket. Finally, it clicked with somebody and they figured out what caused the issue. Somehow an RPM of a different version was installed on one server versus another one, and no one caught that. Some people were going down the wrong path saying it was networking and not some sort of binary that was installed which changed something. They went back and forth with different troubleshooting paths. Eventually, someone saw and understood what I meant.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have always been using Red Hat Enterprise Linux at our workplace.

How was the initial setup?

Deployment for our builds is typically PXE. I do not have insights into that because the build is built and configured by another team. I deploy and provide the server for the development team. I understand how Kickstart and other things work, but I do not install and configure it. It seems relatively easy. From what I have done in the past, it does not seem that difficult.

What about the implementation team?

I am not aware of taking any external help for deployment.

What was our ROI?

The biggest ROI is in terms of consistency. We know how it works which makes going forward a lot easier.

What's my experience with pricing, setup cost, and licensing?

We are coming from CentOS, so technically, our total cost of ownership has gone up, but it is still cheaper than Windows for a database server and things like that.

Which other solutions did I evaluate?

I was not a part of the evaluation. I came on board and began working with what was there.

What other advice do I have?

In terms of security features, we do not use anything too advanced other than what is out of the box. We do not manage the compliance piece and things like that. There is a different group that manages that piece.

Overall, I would rate Red Hat Enterprise Linux a nine out of ten.


    Dustin M.

My Review!

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Easy Adoption, Ample Support, Constantly moving forward
What do you dislike about the product?
Improve upon the Red Hat portal for Business Managers that are over the contract/agreement and not performing any technical work.
What problems is the product solving and how is that benefiting you?
Provides top-down support from OS, configuration & patch management, and automation


    Government Administration

Expert Long Term User

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Stability, documentation, and support. Two more
What do you dislike about the product?
Rising license Cost.
I need to use up more space.
What problems is the product solving and how is that benefiting you?
A stable platform that is cost effective.


    Craig H.

RedHat

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
The RedHat product integration and support
What do you dislike about the product?
Updates from older versions can be painful
What problems is the product solving and how is that benefiting you?
It allows us to deploy and automate systems for the HANA environment easily


    colin c.

IT Director Infrastructure - limited RHEL experience

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
RedHat Linux is a very powerfull OS that just works, all the time.
What do you dislike about the product?
Nothing, its awsome, we use it heavily at our company
What problems is the product solving and how is that benefiting you?
Privides a reliable OS


    reviewer2398638

Helps with centralized development, infrastructure management, and compliance

  • May 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

I utilize Ansible to harden Red Hat devices across a multitude of disconnected environments.

How has it helped my organization?

One benefit of using Red Hat Enterprise Linux is that a lot of backend applications run natively on Red Hat Enterprise Linux as opposed to a Windows-based option. We are a partner with Red Hat. It essentially allows us to do a lot of our infrastructure stand-up and development.

It has enabled our team to centralize development. We have been able to centralize our automation, playbooks, and different collections we use within Ansible to create a centralized code base. We can use that to configure different types of systems with different requirements from different customers. Having a common platform across the entire enterprise has been very helpful.

We are using Red Hat Enterprise Linux very limitedly for containerization projects. It makes things very seamless. If we get a new developer, we can set up a brand new instance of a container for a dev environment or a test environment. It allows different developers to always have the same starting points with containers.

In terms of security features for risk reduction, there are SELinux and FIPS. Also, when you build a Red Hat Enterprise Linux machine, you can stick it right out of the box. It is very helpful. It is very good, especially for programmers and users who do not know anything about cybersecurity. It takes you 85% to 90% of the way. It has been very helpful and good.

The right commonality across the business or enterprise is always very hard to do, especially when different networks and different customers have different requirements. Being able to at least have continuity between those different environments has been helpful. If you have a system admin at a location and you put him or her at a different location, they at least can expect the same type of infrastructure.

When it comes to compliance, it takes you 85% to 90% of the way there. Different networks require different things. Some cannot implement specific standards for whatever reasons, but being able to utilize and leverage Red Hat Ansible to configure that and make sure those changes are made across the entire network has been very helpful.

Portability depends on the circumstances. Some things are more portable than others, such as containers. We utilize Ansible Core very extensively, but other things, such as AAP, are not necessarily as portable because some of our smaller environments do not have the bandwidth or the actual resources to support a big product like that.

What is most valuable?

In Red Hat Enterprise Linux, I am a big fan of the command line. I like the data manipulation and different commands that we can use. I use Ansible extensively to configure systems.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for four years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is easily scalable with the solutions and the options they have.

How are customer service and support?

Their support is very good. They are very helpful. Some of them are more experienced in handling the niche problems that we have.

I would rate their customer support a nine out of ten because there is always room for improvement, but it has always been very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used Ubuntu and other Linux operating systems in the past. However, since I have been with the company, we have used Red Hat Enterprise Linux almost exclusively.

How was the initial setup?

The deployment model depends on the environment. Some are using VMs. Some use containers, and some use bare-metal installations. It depends on what a particular program needs. I support small environments that are on-prem.

It is fairly straightforward to deploy different Red Hat boxes. I was just helping out a sysadmin the other day who had not done it before. It was super straightforward and super easy to deploy.

What about the implementation team?

We deploy it on our own.

What was our ROI?

The return on investment for us and our team is specifically automation. We are able to invest time on the frontend to create different automation playbooks, and we are able to push that out to not only a singular network but also to multiple networks and multiple different configurations. It takes a little bit in the beginning, but there are huge time savings in the end.

What other advice do I have?

If a security colleague is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would be interested to understand what that colleague's objectives are and why they would consider something other than Red Hat Enterprise Linux. If it is something that fits their particular use case more, they can obviously go with that. Red Hat Enterprise Linux is a standard solution for Linux. If any colleague wants to go for another solution, I have to understand why. I would have to understand what Red Hat Enterprise Linux is not able to provide. However, this has not happened to me.

I would rate Red Hat Enterprise Linux a full ten out of ten.


    Joey C.

How Red Hat Changed my life

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
The fact that RHEL is the best operating system in the market!
What do you dislike about the product?
Nothing! There is nothing to dislike!!!!
What problems is the product solving and how is that benefiting you?
Everything! They are helping me with everything from OS upgrade to regular day-to-day administration!


    Tyler Rohren

The built-in security features do a really good job of risk reduction, business continuity, and maintaining compliance

  • May 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for server operating systems and to automate other systems. We use the tool for Windows automation and Linux automation.

How has it helped my organization?

The support we get from Red Hat is really good. When we have questions, there's always somebody we can approach and get an answer from. In my experience, Red Hat Enterprise Linux is more stable than Windows. The solution's ease of management is better, and it's much more powerful when you know the command line.

What is most valuable?

The most valuable feature of the solution is its stability.

Red Hat Enterprise Linux's built-in security features do a really good job of risk reduction, business continuity, and maintaining compliance.

Red Hat Enterprise Linux, Ubuntu, CentOS, and Fedora are the main Linux systems. Ubuntu is the only enterprise-level OS with paid support because a lot of the work we do requires paid support contracts.

What needs improvement?

The solution's front-end GUI is not great and could be improved. It needs to be more intuitive if it's meant to be used as a desktop operating system replacement. I don't know how to describe it better, but OS X and Windows feel a lot more polished than Red Hat Enterprise Linux.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux in my current organization for two years. However, I have been using the solution in general for ten years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is an extremely stable solution.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is a scalable solution.

How are customer service and support?

The solution’s technical support is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup is seamless and easy. We tried different things, but the easiest way we found to deploy the solution was to use VMware. We had scripts to download and install the tool.

What about the implementation team?

We implemented the solution through an in-house team.

What was our ROI?

Once everything is set up, the solution is generally very stable. While other operating systems require a lot of maintenance, Red Hat Enterprise Linux is pretty hands-off once you properly set up and configure it.

What other advice do I have?

Overall, I rate the solution a nine out of ten.


    Computer & Network Security

Top enterprise Linux

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Reliable, supported, maintained Linux OS
What do you dislike about the product?
very little downside, can use CentOS for testing and RHEL for prod
What problems is the product solving and how is that benefiting you?
Keeps the infrastructure running