Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

67 AWS reviews

External reviews

1,141 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Nikhil Sehgal

Is well documented and stable, but the support needs improvement

  • January 11, 2024
  • Review provided by PeerSpot

What is our primary use case?

Red Hat Enterprise Linux serves as the foundation for our cluster infrastructure, allowing us to deploy applications and connect servers. We further enhance operational efficiency by deploying Kubernetes on top.

We chose Red Hat Enterprise Linux for its stability and well-rounded features and its proven track record of decades of reliable operation.

How has it helped my organization?

Red Hat Enterprise Linux's built-in security features and mandatory access control help to mitigate and secure the OS from threats.

Red Hat Enterprise Linux is well documented and anyone with a technical background can easily understand and use the OS.

Red Hat's image builder is helpful.

Building upon the industry's 95 percent adoption of Linux OS, our Red Hat Enterprise Linux with Kubernetes setup has helped our operations.

We have not encountered any downtime while using Red Hat Enterprise Linux.

Red Hat Enterprise Linux enables us to achieve security standards certification.

The performance of Red Hat Enterprise Linux is consistent between on-premises and cloud deployments. The key difference is simply a shift from owning hardware to renting cloud space for the operating system.

What is most valuable?

Red Hat is open source, so what we get with Red Hat Enterprise Linux is valuable support that is not included in the free version.

What needs improvement?

Recently, whenever we have applied a Red Hat patch, we have encountered errors requiring additional work. Unfortunately, the release notes for these patches are not always updated accurately, creating further challenges during troubleshooting. Specifically, the notes often fail to mention dependent packages that are also updated alongside the main package.

While the OS hardening feature is helpful, it could benefit from additional automation. A one-click package for hardening all files would significantly improve efficiency compared to the current manual process, especially considering the hundreds of files we've processed over the years.

The support has room for improvement.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for eight years.

What other advice do I have?

I would rate Red Hat Enterprise Linux a six out of ten.

Red Hat Enterprise Linux is deployed across multiple locations in our organization with 95 percent of our employees that use it.

To ensure optimal performance and security, we must prioritize installing operating system updates as they become available.

Taking the Red Hat administration course beforehand will significantly ease the user experience when using Red Hat Enterprise Linux.

Which deployment model are you using for this solution?

Hybrid Cloud


    Consulting

Red Hat Linux administrator

  • January 02, 2024
  • Review provided by G2

What do you like best about the product?
It is reliable operating system which supports various technologies such as containers, microservices etc
What do you dislike about the product?
little difficult to understand at first place by new user
What problems is the product solving and how is that benefiting you?
red hat offers the flexifbility of using open source code.


    Ambrish M.

The best Linux distro for office use and developers, has a very clean UI and simple desktop.

  • December 31, 2023
  • Review provided by G2

What do you like best about the product?
First of all Redhat is very easy to use and easy to install and requires very minimum hardware and can be used for official purpose and development both. The redhat community always keeps in the touch of its customers by contacting over mail and send regular updates. it supports most of the package management tools like rpm,yum etc . which makes it easy to use implement and easy to maintain.
What do you dislike about the product?
This distro is mostly used by enterprises but it is user friendly it should be sold to normal users also that it can be familliar with most of its customers.
What problems is the product solving and how is that benefiting you?
This distro is used as a server in my organisation and it is working very well and serving every purpose for which it was implemented.


    Manuel Paula.

Has a top-notch knowledge base, significantly simplifies risk management and compliance maintenance

  • December 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use Red Hat Enterprise Linux for my infrastructure and OpenShift primarily for its Kubernetes capabilities.

I wanted to build infrastructure based on Red Hat for commercial distribution for data centers.

How has it helped my organization?

The built-in security features significantly simplify risk management and compliance maintenance for on-premises deployments. The well-documented and regularly updated features make it easy to find solutions to any issues we might encounter.

Red Hat Enterprise Linux boasts a top-notch knowledge base. Compared to other distributions, it offers comprehensive information for each iteration of the operating system. This information is categorized by Red Hat Enterprise versions – seven, eight, nine, and so on. Likewise, the documentation and knowledge base are further organized by platform versions, like 13 and 14. This clear organization makes it easy to navigate and find the information needed for troubleshooting or understanding specific features. Given the ease of use and depth of content, Red Hat's documentation gets an A+.

The uptime has been reliable, minimizing infrastructure impact.

Red Hat Enterprise Linux's security advisories typically notify system administrators of potential vulnerabilities, allowing them to prepare for patching easily.

What is most valuable?

The most valuable feature is the OpenShift platform.

What needs improvement?

The high cost of Red Hat Enterprise Linux has room for improvement. The high cost in terms of a platform is problematic.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for six years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable. 

What do I think about the scalability of the solution?

The scalability of Red Hat Enterprise Linux depends on its deployment environment. In a bare-metal setup, scalability is directly limited by the hardware server's capabilities. Similarly, virtualized deployments are still constrained by the underlying hardware resources. However, when RHEL is used within OpenStack, the Red Hat OpenStack platform can manage both virtual machines and workflows, enabling horizontal scaling by adding more nodes to the OpenStack cluster. In this scenario, the number of chassis in the infrastructure becomes the primary determinant of RHEL scalability.

How are customer service and support?

The technical support is responsive and efficient, with a streamlined ticketing process. When troubleshooting hardware issues, their technicians typically check relevant files to diagnose potential problems with the chassis or related components.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Canonical in other open-source projects and pushed for a switch to Red Hat because of my familiarity with it in past projects. My current employer does not utilize Red Hat Enterprise Linux because of the high cost.

How was the initial setup?

The deployment complexity is based on the project and the architect of the particular solutions. There are scripts that we can use to perform the upgrades or migration. The number of people required for upgrades or migration depends on the size of the solution. For a small solution, we can automate and don't require any people. If we are using a third-party solution already in place we can achieve the same goal without a large team.

What's my experience with pricing, setup cost, and licensing?

The combined cost of implementing in hybrid and cloud environments to fulfill all our client's needs can be considerable.

Which other solutions did I evaluate?

There are only three distributions that offer commercial support. Red Hat Enterprise Linux, Canonical, and SUSE. It all comes down to the cost for each organization.

What other advice do I have?

I would rate Red Hat Enterprise Linux a nine out of ten.

The amount of people required for Red Hat Enterprise Linux maintenance depends on the type and size of each project.

Red Hat already provides tools to maintain up-to-date migration plans. These tools can not only identify which components require upgrade but also preserve any already installed elements. Additionally, Red Hat offers a web-based solution for managing upgrade processes if required. However, we can choose alternative options: implementing the solution ourselves or employing open-source software for upgrades. I see no significant challenges with utilizing Red Hat tools for the upgrade process.

I recommend evaluating all the available solutions that offer the tools that Red Hat Enterprise Linux offers and comparing their functionality and cost to avoid issues after purchase.

Which deployment model are you using for this solution?

On-premises


    Sathish T.

Excellent Choice of OS

  • December 13, 2023
  • Review provided by G2

What do you like best about the product?
The most important part of RHEL is it's security features which are top notch
What do you dislike about the product?
So far there's no dislikes as it does not give space for negatives
What problems is the product solving and how is that benefiting you?
I'm a server administrator so basically we don't want a server to be down. Rhel helps in the process


    Hussein H.

System Engineer

  • December 12, 2023
  • Review provided by G2

What do you like best about the product?
it is open source, free does not need licesne to work on, easier than other linux alternatives. easy to install and implement. have great customer support, with a big community. easy to integrate with other software and hardware.
What do you dislike about the product?
need alot of time and expertise to be expert in this product.
What problems is the product solving and how is that benefiting you?
ease of installation, and configuration, this solves our needs to get thirdparty engieerr to install this for us


    Information Technology and Services

RHEL the scalable OS

  • December 05, 2023
  • Review provided by G2

What do you like best about the product?
- Excellent customer support.
- Rich knowledge articles in redhat knowledge base, something thats not available in open forums like Stack overflow.
- Great security with SE linux
What do you dislike about the product?
- Version 7x to version 8x the kernel changes sometimes caused issues to existing applications.
- Expensive licenses.
What problems is the product solving and how is that benefiting you?
- Secure OS.
- Scalable with respect to benchmarks performed with othe Linux distributions.


    Bashar K.

Redhat 9

  • November 27, 2023
  • Review provided by G2

What do you like best about the product?
It's the most secure and stable Linux destro available in the market
What do you dislike about the product?
The pricing for small business still need to decrease
What problems is the product solving and how is that benefiting you?
It's secure my environment with easy to use and maintain


    Abdul Qader M.

RHEL is known for its rock-solid stability and reliability.

  • November 24, 2023
  • Review provided by G2

What do you like best about the product?
RHEL's ease of access and intuitive interface make it a joy to use. No more daily reboots for pesky Windows updates! The terminal access grants seamless communication with servers, while the unwavering stability is truly remarkable. As a database administrator, I've grown fond of RHEL over the years. Mastering it opens doors to understanding other Nix operating systems.RHEL’s vast array of features stands as a cornerstone of its strength and versatility
What do you dislike about the product?
The intricacies of RHEL's package dependency management, while ensuring system stability, can pose a challenge for novice users. A more streamlined approach, akin to Windows' automated dependency resolution, would alleviate user frustration and enhance the installation process.

RHEL's graphical user interface, while functional, falls short of the polish and intuitiveness of its Windows counterpart. A modernized GUI would bridge the gap between Windows and RHEL, attracting a broader user base.

The complexities of RHEL's filesystem administration can be daunting for beginners accustomed to Windows' straightforward file management. A simplified filesystem administration system would empower users to navigate their files and folders with ease, enhancing their overall experience.

In essence, RHEL's strengths lie in its robustness and reliability. However, embracing user-friendly enhancements in package dependency management, graphical interface, and filesystem administration would broaden RHEL's appeal, making it a compelling choice for a wider range of users, including beginners and those transitioning from Windows.
What problems is the product solving and how is that benefiting you?
It is used for hosting our databases and for sure it is more poerful and secure than its windows counterpart.


    Rajat s.

The red hat enterprise flavor

  • November 23, 2023
  • Review provided by G2

What do you like best about the product?
It helps us to smoothly take care of any of on or off premise server. It provides easily remote access.
Configuration is quite easy,support top levels SIEM tools, health checkup of server is easy to handle along with backup.
Support is brilliant migrate any server on this flavour is quite easy.
Easy of integration with any of security devices .
What do you dislike about the product?
Lack of compatibility with Microsoft apps or the windows apps,
Upgrade of operating system version is not that straight forward.
It is mainly designed to operate as a remote user. Operating system licenses are becoming expensive also.
What problems is the product solving and how is that benefiting you?
It supports software technologies for automation,applications development, micro services also Most of the organizations are using RHEL because of its adaptability ,realiability and support,doing business with this platform is stable and secure as well.