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Reviews from AWS customer

67 AWS reviews

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1,141 reviews
from and

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    reviewer2107779

Moving workloads is easy, helps save cost, and avoids cloud vendor lock-in

  • November 22, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Red Hat Enterprise Linux on-premises and in the cloud.

How has it helped my organization?

We are able to easily move workloads between the cloud and our data center using Red Hat Enterprise Linux.

Red Hat Enterprise Linux helps us avoid cloud vendor lock-in.

Red Hat Enterprise Linux has helped save us costs.

What is most valuable?

The frequent updates are valuable.

What needs improvement?

The training documentation requires revision. The numerous links to different pages disrupt the flow of information and make it difficult to maintain focus.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for ten years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is scalable.

How are customer service and support?

The technical support is good, but they need to work on their response time.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used Windows and switched to Red Hat Enterprise Linux for flexibility and support.

What's my experience with pricing, setup cost, and licensing?

The price for Red Hat Enterprise Linux is reasonable.

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

We have around 20 Red Hat Enterprise Linux users in our organization.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google


    Arka S.

Most compatible and widely used enterprise linux

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
This is the go to option for any enterprise level software deployment server machine operating system. Widely used, almost all companies I have worked for uses RHEL for their servers. So, learning RHEL is really beneficial for the long term as you will find yourself using this very frequently in many oragnizations. Installng pacakges is really easy with yum in RHEL as it automatically installs all depencey pacakges along with proper compatible versions. The vast number of packages in yum is really all you will ever need for your work. Easy for software development and deployment as it is very easy to implement, integrate and run in RHEL.
What do you dislike about the product?
The Graphics User interface is not very good. So, it's good for servers but not user friendly for day to day other office or personal work. Not good for gaming.
What problems is the product solving and how is that benefiting you?
One of the most reliable operating systems. We needed a failproof operating system for our software server as our software is very critical and needs to be up and available 24/7. Never faced any issues with RHEL. It's very easy to write scripts for RHEL to update the deployment so the downtime in case of an upgrade is very minimal.


    reviewer1068024

Offers portability, security, and stability

  • November 16, 2023
  • Review provided by PeerSpot

What is our primary use case?

We are a Red Hat Enterprise Linux partner and provide host servers for various applications, including web applications and databases.

How has it helped my organization?

Red Hat Enterprise Linux's built-in security features simplify risk reduction and compliance maintenance, making them easy to use. We utilize SA Linux, a highly secure operating system. Its risk mitigation and compliance measures are effectively implemented due to the regular delivery of patches, updates, and bug fixes. This continuous maintenance enhances the stability of the system.

We are able to maintain compliance when it comes to the security regulations.

The level of portability succeeds in keeping our organization agile.

We used several platforms, but Red Hat provides us with a more uniform installation process, a more consistent platform, and easier system maintenance. Additionally, the Ansible playbooks are now simpler to manage due to the standardization of our platform. We quickly realized the benefits of adopting a single platform instead of using multiple platforms. This decision has streamlined our operations and simplified license management for our sales department. Additionally, the purchase process has become more straightforward.

We operate a hybrid IT infrastructure consisting of both on-premises and cloud servers. We have had positive experiences with Red Hat Enterprise Linux, which has enabled us to build and deploy applications with confidence and ensure their availability across physical, virtual, and cloud environments.

Red Hat Insights is a valuable tool for preventing emergencies caused by security vulnerabilities, non-compliant configurations, and unpatched systems. Although we haven't faced an emergency yet, we've noticed that the tool provides valuable advice and sometimes even playbooks to resolve security and stability issues. It's a powerful tool indeed.

Red Hat Insights provides us with vulnerability alerts and targeted guidance. All systems are stable and we have no crashes and no failouts.

What is most valuable?

Red Hat Enterprise Linux's most valuable attribute is its stability.

What needs improvement?

A targeted package tailored for small and medium-sized businesses can help increase business.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for ten years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable. We have been running the solution for years with no crashes.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is scalable. We have not encountered any issues. Since we are virtualized, it is merely a matter of allocating virtual CPUs, virtual memory, and so on. The limits are very high, so we are not currently experiencing any constraints.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We switched from our previous solution to Red Hat Enterprise Linux because of the uniformity of the platform. It is also a larger organization that is well known.

How was the initial setup?

The initial deployment is straightforward and well-documented. The deployment time is between 15 to 30 minutes.

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

From what I've seen of Red Hat Enterprise Linux, it's well-documented. There are comprehensive notes and documentation available. I've been using it recently, and I've found that all the information I need is readily available. If we can't find what we're looking for, our support organization is there to help.

We have a virtual environment and deploy the solution from a satellite.

Currently, we require two people for the maintenance of Red Hat Enterprise Linux.


    Ankit Gupta.

The lifecycle management features help us maintain compliance and keep the components updated

  • November 16, 2023
  • Review provided by PeerSpot

How has it helped my organization?

Red Hat Enterprise Linux's role-based security model enables us to provide discretionary access levels to users based on their roles and their responsibilities. We can also assign access based on service level to maintain service-level accounts for any purpose. If we need to back up a Red Hat Enterprise Linux box, we can assign a role to access that box only on the backup level. 

Red Hat Insights allows us to find vulnerabilities and conduct assessments from our central portal. It gives us insight into the compliance levels of different boxes and their licenses. Red Hat Insights helps us be proactive by giving us the details of recurring issues and vulnerabilities or zero-day threats. It automatically shows us what needs to be prioritized. It improves operations to have a single pane of glass for all your inventories and business. You can also implement automation and remedy most things from the cloud console. This is very helpful. 

Red Hat Enterprise Linux helps us achieve security standards certification. Most of our customers require compliance with regulations and internal security policy also. We have to be compliant with the profile for each standard based on Red Hat Enterprise Linux profiles or OSCAP integration. Satellite helps us remedy and manage compliance issues in daily operations.

What is most valuable?

Red Hat Enterprise Linux is the most reliable Linux flavor in terms of enterprise governance. I prefer it for its code stability, support, and integration. The lifecycle management features help us maintain compliance and keep the components updated.

The built-in security features simplify risk reduction. For example, Red Hat Enterprise Linux has built-in OSCAP profiles that we can select during implementation based on our industry and compliance needs. Using the OSCAP profile, we can minimize the effort needed to keep the software up to date. We also like the Red Hat Co-Pilot, which allows you to configure most things from the GUI.

We also have OpenShift, which enables elaborate, portable, and reliable ccontainerization. We use the System Roles feature when we have to disable root users and assign the system roles on the application level because some applications do not require root-level access or real group access. The System Role feature allows us to impose level controls and segmentation between the users. We can also automate security configurations to maintain consistency across systems over time.

What needs improvement?

I would like to use OSCAP profiles without the dependency on Red Hat Insights. If you install the OSCAP profiles from Red Hat Insights, I'm not sure if it is currently available in the cloud console. Most of the time, we manage compliance from Red Hat Satellite, but this feature could also be built into the console. Maybe it's not an issue price-wise most of the time, but it would be easier if we could use the same console and test-level capabilities.

I also want the co-pilot to provide more granular control and more features in the GUI, so we can have one configuration from the GUI itself. It would be helpful to have a feature similar to the one in Windows where we can manage all the net flows from one console in a single pane of glass and install it on-premises like an admin center. It would be great if Red Hat had some kind of admin center to manage all the Red Hat Enterprise Linux boxes without using an additional product like Satellite or something, we could use the co-pilot on all the systems to monitor the dashboard.

For how long have I used the solution?

We started with Red Hat Enterprise Linux 6 in 2015. Now, we are on Red Hat Enterprise Linux 9, so it has been around eight or nine years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is a robust product. 

What do I think about the scalability of the solution?

The scalability depends on the computing capacity and architecture. It varies based on whether we are replicating boxes or putting the Red Hat Enterprise Linux images into containers. The tool we use for orchestration is also a factor. 

How are customer service and support?

I rate Red Hat support 10 out 10. We are mostly dealing with Level 1 or Level 2 support, and we always get a prompt response. Remote support is also available, which is nice. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used some open-source Linux flavors that are now obsolete and CentOS. Red Hat Enterprise Linux provides excellent support for migrating from CentOS to Red Hat Enterprise Linux at any level, so kudos to Red Hat for that. There is a great tool that enables us to migrate an existing application without any changes, so we can convert CentOS boxes.

There are one or two commercial Linux flavors that can compete with Red Hat, but their based on different architectures. Red Hat has a large portfolio, including OpenShift and SQL automation, offering deep integration between these tools. I don't think there is a competing product that offers a comparable product portfolio because Red Hat is under the umbrella of IBM now and also provides a multi-cloud solution. 

How was the initial setup?

The initial deployment is straightforward. There's no problem. However, it also depends on what we want to achieve. Some of the options add a little complexity. It isn't very complicated, but it requires a different method. Overall, the general installation and configuration are effortless, and we don't have any issues. The initial installation can be done in 15-30 minutes, depending on the computing and storage capacity. 

We have one administrator experienced in Red Hat Enterprise Linux and enterprise Linux for maintence. We prefer a certified person who can understand the data complexities and advanced configuration, but a technician doesn't need to be a specialist to conduct the installation. 

What's my experience with pricing, setup cost, and licensing?

The pricing depends upon the customer's bill of materials and what the customers are planning. Sometimes, a reseller and vendor partners provide a better price. I recommended buying the Red Hat Virtual Data Center instead of buying the Red Hat Enterprise Linux standalone licenses if anyone just wants to run a workload in the cloud environment. Virtual Data Center is the most cost-efficient.

The Red Hat Enterprise Linux license has a one-time cost, but there is an ongoing subscription for support with various levels. The license is perpetual, but we pay annually for support. Red Hat's support license is robust. You get three levels of professional support plus community support. Our banking, finance, and telecom clients rely on Red Hat Enterprise Linux entirely for their production workloads, so they need to minimize downtime. There is no comparison between professional and open source. We can provide support for some of our clients and set up redundancy, so that's something we can consider when we're looking at licensing or support costs. 

What other advice do I have?

I rate Red Hat Enterprise Linux 10 out of 10. Red Hat Enterprise Linux is an affordable product and a great value. It is constantly evolving and adding capabilities. We can orchestrate a multi-cloud environment for Nutanix under Red Hat Enterprise Linux. It's an excellent product for virtualization.  


    Fozia Nurye

Convenient to use with good features and helpful support

  • November 14, 2023
  • Review provided by PeerSpot

What is most valuable?

One of the valuable features is that it's convenient. 

The rest of its features are really nice.

Red Hat enables us to achieve security standards certification. We have been certified for the PPI certification last year. 

Red Hat has been good when it comes to building with confidence and ensuring availability across our infrastructure. We are really confident about the security process.

It is implemented across multiple physical and virtual infrastructures. We have applied it on most production servers. They are integrated quite well. 

We use the Red Hat system roles feature. We have been using this for automation purposes and to find some tests. 

What needs improvement?

The response could be better for urgent issues. If there's an issue with live services, they need to be faster. 

It would be nice to have antivirus services.

There should be more upgrades to the security features. 

For how long have I used the solution?

I've used the solution for a long time. My organization has used it for more than three years. 

What do I think about the stability of the solution?

The stability is good. I'd rate it eight out of ten. 

What do I think about the scalability of the solution?

The scalability is decent. I'd rate the solution eight out of ten. Different teams and departments, including application and development teams. 

We do not have plans to increase usage in the future.

How are customer service and support?

I'm very happy with the technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have got some other open systems like CentOS. We just have most of our production services to ReadyX from CentOS and Oracle. Red Hat is more secure. The support is very nice as well.

How was the initial setup?

I joined the organization after deployment and wasn't involved in the implementation. 

I'm not sure if the solution requires any maintenance. 

What's my experience with pricing, setup cost, and licensing?

I'm not really involved in the pricing or the licensing. However, it may be expensive. We have different licenses. 

Which other solutions did I evaluate?

We evaluated different options.

What other advice do I have?

I'm a customer and end-user.

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises


    Vero O.

Distribution for companies

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
RedHat dominates the market for companies, perfect work design, networks, security and information management connected to the local server.
Pricing trained for small businesses, software development, integrating APIs and improving data access by creating innovations.
Efficient technical support to solve compatibility, performance and security problems.
What do you dislike about the product?
RedHat does not work with private accounting software, moving all the data is heavy work due to the code difference.
What problems is the product solving and how is that benefiting you?
I am an engineer and I use RedHat for greater security, data protection, storing information in databases and VPN in project transfer, specialized technical support.


    Frank Fekkes

Facilitates our compliance with security standard certifications.

  • November 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Red Hat Enterprise Linux as our core operating system for hundreds of our critical systems including our databases, complete middleware, and over 500 VMs.

How has it helped my organization?

The portability of applications and containers built on Red Hat Enterprise Linux is exceptionally high due to the utilization of Java as the middleware and Oracle as the database. This enables seamless portability across various platforms, regardless of the specific infrastructure employed. As long as Oracle continues to provide support for a particular platform, the applications and containers can operate effectively on that platform. Therefore, the decision regarding the deployment platform rests solely with the company's preference.

The consolidation into a single operating system has brought about significant improvements. Previously, companies often had to manage three or four different operating systems, which was not only costly but also inefficient. With a unified operating system, we can now streamline operations and reduce the number of teams required for maintenance.

Red Hat Enterprise Linux facilitates our compliance with security standard certifications. We receive daily reports and recommendations specifically for applying security patches and related measures.

Red Hat Enterprise Linux is the most used Unix platform in the cloud. We can build with confidence knowing that it is available across physical, virtual, and cloud infrastructures.

What is most valuable?

The integration with Oracle is the most valuable feature.

What needs improvement?

The patching process with Red Hat is disruptive and not very cost-effective. This is why I would like to switch to Oracle Linux, which allows for security patching on a running system. This is a significant advantage of Oracle Linux over Red Hat. With Red Hat, we have to shut down all of our machines at least four times a year for large patches. Oracle acquired the technology for applying these online patches from MIT, and this technology is integrated into Oracle Linux. This allows for systems to be patched without disrupting the work of employees and their organization, which is a major improvement over Red Hat's patching process.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for over ten years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is a stable operating system. In most cases, the issues we have encountered have been related to hardware, not the operating system itself.

What do I think about the scalability of the solution?

Scaling Red Hat Enterprise Linux is easy. We have clusters and simply need to add machines to those clusters to scale.

We have more applications being added all the time.

Which solution did I use previously and why did I switch?

Previously, we used HP for our database site before transitioning to Red Hat Enterprise Linux. As we were already utilizing Red Hat Enterprise Linux for our applications, it proved to be a more optimal choice for our database site as well.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

We have to pay for the support and features.

The distinguishing feature between open-source competitors and Red Hat Enterprise Linux is the comprehensive support that Red Hat Enterprise Linux provides. Red Hat Enterprise Linux no longer faces competition from HP and Digital in terms of support services, as these companies have ceased offering their solutions. IBM remains the sole competitor, but they recently acquired Red Hat, essentially consolidating the support landscape.

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

Numerous open-source Linux operating systems are available, but Red Hat Enterprise Linux provides robust support and a stable platform for large organizations that would benefit from the support.

Organizations should base their decision on which operating system to use for their specific requirements. For Windows or Oracle systems, the corresponding OS should be chosen for support reasons. For Unix systems, Red Hat Enterprise Linux provides the best support.

When I first used Linux 1.0 over ten years ago, I was surprised at how well it worked. I never expected it to become so successful that it would surpass all the major Unix systems, but that is exactly what happened. Today, Linux is used for a wide variety of applications, regardless of the platform. This is due to its exceptional scalability and the low cost of hardware.

Which deployment model are you using for this solution?

On-premises


    AsgharAli

Offers role-based access and the ability to seamlessly connect multiple systems with ease

  • November 13, 2023
  • Review from a verified AWS customer

What is our primary use case?

I work as a consultant for a bank. They were using another type of Linux and facing some scripting issues. We are using Ansible for infrastructure, but they depend on different languages. In this fintech use case, the bank performs transactions between two banks. The transactions were getting stuck, but they detected that the money had been transferred. 

The money comes from the bank. They transport it from the cloud and deliver it to the channels like Visa, MasterCard, etc. The national bank is also involved at that stage, so there is a pause. When we are using auto-scaling, it requires a small amount of time, so your application will have an error. This is a millisecond process. That is the duration. We were looking for issues like bank fraud. You need to conduct an analysis and restart the service. The data is on Red Hat Linux, and we use EKS for containerization. 

We have a hybrid solution combining AWS with an on-premise environment. Moving data to the cloud requires a stable connection because we have multiple systems on-premises and on the cloud. This platform helped us communicate among multiple clouds and our private cloud network. 

How has it helped my organization?

Using Red Hat Enterprise Linux enables us to subscribe to other Red Hat services from our portal. We can connect to Satellite with single sign-on logins. We can use the Spring CLI call and the Docker hub. We have a direct subscription.  

Red Hat Enterprise Linux has helped us avoid cloud vendor lock-in. We could easily migrate between cloud services from AWS to Azure if we wanted to. Everything is an SCL, so we could deploy the same thing on another cloud. It's highly useful. We can make a script and move the entire infrastructure. 

What is most valuable?

The Red Hat Linux comes with Anaconda, a fascinating tool that is useful if I need to connect multiple systems. I also like role-based access. 

What needs improvement?

Red Hat Enterprise Linux is a little expensive for some customers who don't have the budget. It depends on the client. They can save money by not purchasing some of the added packages and services.  If the client has a budget of $10 million, we can go for the whole bundle. 

For how long have I used the solution?

I have used Red Hat Enterprise Linux for four or five years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is scalable, but it depends on the deployment. 

How are customer service and support?

I rate Red Hat support 10 out of 10. I'm a big fan. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Ubuntu, which has its own cloud service. Red Hat Enterprise Linux is a better option if the client has a budget. Red Hat Enterprise Linux can be certified and meet compliance requirements. 

How was the initial setup?

Deploying Red Hat Enterprise Linux is straightforward, but the complexity and time required depend on whether we are deploying on a virtual machine or a desktop. If we have the correct documentation, the total process can be completed in three to five days.

I have used the Image Builder Tool, but in the latest deployment, I pulled down the repository from the Docker hub. We use our own XML file and create the repository. It's a two or three-day design process for Red Hat Linux. We need one data resource for that process and a second engineer on the support side if we want to set up more servers from their on-site services.

What's my experience with pricing, setup cost, and licensing?

It's affordable, but everything costs money. At the same time, everything adds value for our clients.  For example, I was working on a machine-learning project, and they needed more team resources, and all the projects used computing power. By running multiple clusters, the client exceeded the rate for that data. We buy services from AWS, the Azure Marketplace, or directly from Red Hat. 

What other advice do I have?

I rate Red Hat Enterprise Linux nine out of 10. I recommend buying the services in a package if you can afford it. If the client doesn't have the budget, we can find alternatives. It depends on the client's needs. 


    Rajendra K.

Best Linux distribution for Enterprise servers

  • November 11, 2023
  • Review provided by G2

What do you like best about the product?
Red Hat enterprise Linux is best choice for highly critical workloads as it provide stability, long term support(upto 10 years) so that you have enough time for migration to new releases and last but not the least is its Enterprise 24x7 support which prevent your SLAs.
What do you dislike about the product?
Red hat enterprise Linux main focus is stability so you miss out the new software updates. Another important factor is cost, you have the open source CentOS distribution available for free but that doesn't come with any support so it is good for small businesses where you are not running any critical workloads.
What problems is the product solving and how is that benefiting you?
We want our production Linux server to be available 24x7 and with maximum uptime for data transfer between onprem to cloud and vice versa and RHEL is helping us in running out databrokers in an efficient way which transfers the data. It provides us data backups across multiple environment which will help us in Disaster recovery scenarios.


    Information Technology and Services

RHEL a really good UNIX based OS

  • November 11, 2023
  • Review provided by G2

What do you like best about the product?
RHEL is much lighter than typical windows OS. once you start working on this you will love it more day by day. After regular updates and upgrades the features are top class and support much softwares now. And Linux OS are absolutely freely available on inter5and free to use allowing to customise it your own way.
What do you dislike about the product?
Nothing as such to dislike RHEL. If asked before would have one two points but nothing now.
What problems is the product solving and how is that benefiting you?
As it's open source and freely available on internet it's reducing cost of organisation on operating system. It's easy to use and customisable.