We use Red Hat Enterprise Linux for off-the-shelf applications and Oracle databases.

Red Hat Enterprise Linux for SAP with HA and Update Services 9.2
Amazon Web ServicesExternal reviews
External reviews are not included in the AWS star rating for the product.
A simple and easy-to-use solution for off-the-shelf applications and Oracle databases
What is our primary use case?
What is most valuable?
The tool is simple and easy to use. It has good support and doesn't have many outages due to the OS.
What needs improvement?
The cockpit server doesn't work and is useless. I don't like the images shown in GCP. I prefer the ones in AWS. It seems like the solution is in tune with what we deploy on the private cloud.
For how long have I used the solution?
I have been using the solution for ten years.
How are customer service and support?
We open a case whenever we need support. Whenever I need support, I contact the technical guy assigned to us and provide him with the documentation.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used different OS like Motorola, Unix Flavors, Solaris, HP-UX, AIX, DG/UX, and Sonos OS. Unix is dying, and everything is moving to Linux. Linux is open-source and easier to use.
How was the initial setup?
We build our own deployment method.
What's my experience with pricing, setup cost, and licensing?
Red Hat Enterprise Linux is expensive. We have changed the cloud provider's subscription to a pay-as-you-go model.
What other advice do I have?
We use the on-premise, cloud, and hybrid versions. We have deployed it on AWS, Microsoft Azure, and Google Cloud. Most of our infrastructure is in the Azure cloud. I work in the server infrastructure team, and other data collectors work on AWS and GCP. We haven't used the tool's features like the image builder.
The product supports our hybrid cloud strategy. We have been migrating using tools from Microsoft Azure. Its knowledge base is good. Sometimes, finding an article is difficult. However, once I reach them, it contains good information.
We used Azure's tools for migration to the cloud. It is straightforward. We have no problems deploying the servers. Our main strategy focused on data centers.
We use the Leapp tool to manage the upgrades. It works smoothly on our Oracle databases. Leapp is straightforward to use.
We use Red Hat Insights quite a bit. I have not explored all the features yet. We use it to look for events our monitoring hasn't picked up. It also helps us with tips and hints for fine-tuning applications like SAP and Oracle. We go by these recommendations and follow them to put the applications in place. I have downloaded the Playbooks for remediation.
I use system rules for SAP tuning in Oracle. I do not use the image builder since we already have a process to do the server builds. I use the web console once in a while.
I rate Red Hat Enterprise Linux a nine out of ten.
Which deployment model are you using for this solution?
Has comprehensive support,and seamless containerization capabilities
What is our primary use case?
For the past couple of years, our contractor team has been engaged with the Department of Veterans Affairs, focusing on developing and deploying software and containers and we use Red Hat Enterprise Linux for that.
What is most valuable?
One of the most valuable aspects is the ease of installing packages on the server. When we need to run specific software, adding and installing packages on Red Hat Enterprise Linux is quite straightforward.
What needs improvement?
When we initially began working with containers, we encountered some challenges with compatibility. Red Hat provided an older and somewhat outdated version of Docker, which made the early stages of our container journey more challenging than I would have preferred.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for three years.
How are customer service and support?
The customer support they provide is highly commendable. I would rate it nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I've mainly used Windows on my computer or laptop. However, it was a different scenario when we were developing in the cloud and were given Red Hat Enterprise Linux servers to work with.
What about the implementation team?
We regularly perform upgrades on our OpenShift clusters, typically on a monthly basis. When it comes to the Red Hat Enterprise Linux servers, we frequently update the images on our virtual machines to ensure that we stay current with the latest versions. We're actively working on implementing automation using Ansible to streamline and facilitate these tasks.
What other advice do I have?
Overall, I would rate it nine out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Excellent SO Linux
Secure, easy maintenance, and good support
What is our primary use case?
We had a lot of IBM AIX servers. We migrated a lot of them to Red Hat Enterprise Linux. We have a lot of VMs, and we have a few physical servers. Currently, we are moving all the Red Hat VMs to the cloud. There are 1,600 to 1,700 Red Hat VMs that we are currently running.
How has it helped my organization?
The main benefit is that it can be easily recovered and easily restored. It is on the VM. We can easily restore every image that we back up on the VM. If something happens, we can easily fix it. Support and maintenance are easy. The most common issues that happen with Red Hat Enterprise Linux are password restore issues. We can go and restore the passwords through the single-user mode. This feature is well-developed and good.
We are using Ansible for the most automations. We can push everything through Ansible. We are moving towards automation to make sure our system can be easily maintained, and we can recover, restore, and do the things that we want. We have 1,600 to 1,700 servers. We have Ansible Tower, and we have a few satellite servers and a lot of capsules to support Red Hat servers.
If anything is supported by Red Hat Enterprise Linux and the feature is available in Red Hat Satellite, we are able to install it on Red Hat Enterprise Linux. We are using Red Hat Satellite to install all the patches and all the packages, so if a feature is available, we can easily install it if it is supported.
Red Hat Enterprise Linux has built-in security features for simplifying risk reduction and maintaining compliance. We are working with most of the security environments. Security is our main concern. We have zero tolerance when it comes to security. We are able to apply security rules and regulations within the Red Hat environment.
What is most valuable?
We are using Red Hat Enterprise Linux 7, and we normally look at how it can easily support the system. With Red Hat Enterprise Linux 7, we have a high-security system. We have a lot of features there. That is the main thing, but currently, we are moving from Red Hat Enterprise Linux 7 to Red Hat Enterprise Linux 8.
Red Hat Enterprise Linux Leapp and Red Hat Insights have been useful. RHEL Web Console is also helpful.
We have access to the Red Hat knowledge base. We have frequent meetings with Red Hat. Red Hat partners provided us with all the information and any kind of training.
What needs improvement?
We are using the features that are available with Red Hat Enterprise Linux and Ansible. As such, there are no specific features that we are looking for.
We have frequent meetings with them. We have had some issues on the application side and the OS side for which we opened cases and discussed those concerns and questions in the meetings offered by Red Hat.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for almost 10 years.
What do I think about the scalability of the solution?
Upgrades and migrations are ongoing processes to stay current. We are a big company. We always have migration going on. We always have the build process. Red Hat's presence keeps increasing in our environment. We are going to have about 2,500 Red Hat Enterprise Linux VMs in the next year.
How are customer service and support?
If there are any concerns, we have a meeting with Red Hat, and they provide the required support. When we have any concerns or questions, they answer them. It is easy. I would rate their support a nine out of ten.
How would you rate customer service and support?
Positive
What was our ROI?
We have probably seen an ROI. Red Hat is getting better every day.
What other advice do I have?
Overall, I would rate Red Hat Enterprise Linux a ten out of ten.
Hardware-independent, cost-efficient, and saves maintenance time
What is our primary use case?
We host our applications and database servers on Red Hat Enterprise Linux.
We mostly have an on-premises setup. We also have Red Hat Enterprise Linux running on a virtual machine.
How has it helped my organization?
Compared to our previous Unix distro, it is pretty easy and less time-consuming to do patching and maintenance. It saves a lot of time during maintenance.
What is most valuable?
I started with Solaris 10, and then we migrated to Red Hat Enterprise Linux. Apart from local zones and a few other things, its features are similar to Solaris 10. It is getting our job done. It is hardware-independent. We can use Dell, HPE, or any other hardware. It is also more reasonable than the other operating systems.
It integrates closely with other products of Red Hat, such as Ansible, which makes it more efficient.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux since 2010.
How are customer service and support?
We are getting all the support that we need on a timely basis. In the case of any issue, we are getting all the support needed to bring the production back online. I would rate them a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using Solaris 10. We moved to Red Hat Enterprise Linux because it is cost-efficient and hardware-independent.
How was the initial setup?
I am a part of the team that does the OS deployment. Its initial deployment is straightforward. We use automation for deployment. We have a kickstart to deploy the OS. Once we create that kickstart configuration file, the deployment is straightforward.
In terms of our upgrade and migration plans to stay current, we upgrade it before the OS is end of life. It is pretty straightforward. We are pretty satisfied with Red Hat Enterprise Linux systems when it comes to provisioning and patching.
What about the implementation team?
We deployed it on our own.
What's my experience with pricing, setup cost, and licensing?
It is cost-effective.
Which other solutions did I evaluate?
There were not many options available.
What other advice do I have?
Overall, I would rate Red Hat Enterprise Linux a nine out of ten.
Offers efficient performance tuning capabilities, enhancing overall system performance
What is our primary use case?
My use cases are mainly limited to databases. I'm also involved in other ETL tools; I worked on migrations from older vendors, like Windows, and transitioning to RedHat Linux.
What is most valuable?
The most valuable features are security, performance tuning, storage management, and OS-level automation. If you wanted to automate while adapting with different vendor scripts or your own development because it's Linux, it's not like an operating system itself. It is always going to perform how you expect it to. IAQt's not like other operating systems. It is based on Linux.
These are the main features. Storage management is another valuable feature that is very critical in an operating system. It works along hardware and software.
The most valuable features are security, performance tuning, storage management, and OS-level automation. If you wanted to automate while adapting with different vendor scripts or your own development because it's Linux, it's not like an operating system itself. It is always going to perform how you expect it to. IAQt's not like other operating systems. It is based on Linux.
Compared to other OS', Red Hat Enterprise Linux is the best from my 20-plus years of experience. It is well-suited for production environments. In 2003 and 2006 I worked with one of the vendors in another country. We were able to run a database instance on Red Hat Enterprise Linux for two years without restarting it. The database was located in a remote location, and the team could not be on-site to provide support. We installed it ourselves and it worked for two years. We restarted the database instance. We didn't need to touch it internally. It works like a charm.
If it works, it works. You don't need to attach anything at all. You just monitor them remotely. Nobody was there on-site. That's the beauty of it. Red Hat Enterprise Linux is great. I love it.
What needs improvement?
The GUI has room for improvement. It needs to be managed by many administrators. It has basic command lines. They could improve it with better automation. We'd like to be able to create a script, and then have the ability to deploy it where we don't need to write everything manually. That part can be useful for automating.
We'd like it so that a coder wouldn't need to go through it, read it, go to GUI, and then generate a script. If they want to modify it, they could modify it. If Red Hat Enterprise Linux is going to build something, the REST API can be helpful instead of writing their own, starting from scratch. That would make it easier.
For future releases, there could be more integration. Regarding security, we used a different tool for scanning, but having a tool within Red Hat could enhance it.
Support is essential for open-source software. If they improve aspects like prevention against hacking, it would be beneficial.
Before, with a surge in hacking incidents, companies lost data, and once lost, it remains lost forever. You never know when it might be used. Improving security, especially in terms of prevention, is crucial. I would like to see ongoing improvement in this aspect.
For how long have I used the solution?
I've worked with different companies. In my over 20 years of experience, in the last five or six companies I've worked for, all of them have been using Red Hat. They use it mostly for databases.
I'm in the database sector, primarily working as a senior technical architect. End-to-end, we always find that Red Hat is best suited for Linux, especially for Oracle and other NoSQL databases. It's reliable, first and foremost, and it offers stability and performance. Performance tuning is crucial, and once it's set up, you can rely on it.
With the cloud, it's moving into containerization, and most of them support the cloud.
How are customer service and support?
The customer service and support are really good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have worked with many different operating systems in the past, including Windows, Linux, and RedHat Linux.
We switched to Red Hat Enterprise Linux because it is a reliable and well-supported enterprise operating system. It is easy to manage, use, and upgrade.
What was our ROI?
We have seen a return on investment.
What other advice do I have?
As a consultant, I handle sizing, design, and optimization for new infrastructures and I would recommend Red Hat Enterprise Linux to anybody considering it.
Overall, I would rate the solution a ten out of ten.
Provides in-depth understanding of infrastructure and has strong community support
What is our primary use case?
We predominantly use Red Hat CoreOS we use it to connect to different types of OpenShift clusters. Whenever I work with RHEL, it's always been with the CLI.
What is most valuable?
Previously, when we were using other distributions, we weren't getting a lot of support for the operating system itself. However, Red Hat has mainly focused on the operating system, so we get more support.
AWS has its own version of Linux for its instances. All these cloud providers provide more support for the infrastructure and services, but they don't focus on the operating system itself. But Red Hat, with its customer portal, provides better support if something goes down. That's what differentiates RHEL from other products.
One great thing about RHEL is that it has a big community of users. There's a huge community that uses CentOS. If you need some help or have a question online, you get more resources for RHEL compared to other products.
It's a really good operating system by itself. It's more versatile, integrating with tools like Ansible for automation.
There are amazing resources online, and because we are an enterprise, we have enterprise support. We can always create a support case, and we have some resources to help. The knowledge offered by Red Hat is great.
Another feature I tried was RedHat Insights because they offer it for other RedHat products as well. I've used it for OpenShift. It was helpful. It provides a good, in-depth understanding of what's going on in the actual infrastructure. It gave us good insights into the level at which we can run the containers and if you can scale the infrastructure vertically or horizontally and how to manage it better.
What needs improvement?
There is room for improvement in integration with different cloud platforms. There should be better integration because right now, a lot of cloud platforms have their own versions of Linux, which runs better on them, and they have better integration with the services. RHEL is great, but RHEL is more of a generic form of what Red Hat provides.
For how long have I used the solution?
I've been using RHEL for about four years now.
How are customer service and support?
There were certain times when I encountered issues. There are certain problems with integrations.
For example, we had an issue once where the operating system had issues accessing the data server on our VMware infrastructure. So we did have a couple of engineers help us out with that, but that's one area where it can improve. But that's nitpicking.
It's been great so far, but that's one thing I would like to see that would make RHEL a little better product.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We prominently use RHEL, but we've also used Ubuntu. We also have used PCF. I use Ubuntu Xenial and have worked with Amazon Linux for a while.
One pro is that at the operating system layer, RHEL has better support from Red Hat, and if something goes down, I found many resources for troubleshooting online.
For example, we predominantly use Amazon Linux if I'm using AWS. There aren't a lot of resources if I run into an issue. RHEL has way more documentation on Linux. It has a bigger community, from an operating system perspective.
What about the implementation team?
One of our deployment models is on-premise, and the other is on the cloud. It's a hybrid. We have a big footprint on the cloud.
We use Azure because a lot of resources are already deployed on it. We can use all the features I build on RHEL, but you can scale up the infrastructure, depending on the demand. That's the reason why we use Azure.
For the upgrade process, we mainly use Ansible automation. Whenever we want an upgrade, we just go into the Ansible Tower, change the version, and make sure we are applying that to the right environments so that there's no outage.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Red Hat Linux Overview
Secure.
Long Uptime
Open source
Nice customer support
Very easy to use
Easy to upgrade or implement new plans
Its open source due to which receives more suggestions.
A Robust and Secure Platform for Enterprise Computing
My Journey with Red Hat Enterprise Linux: A User's Perspective
It's super safe too. They have this thing called SELinux that protects my system and is quick with security updates. If I ever run into trouble, Red Hat's support team is there to help.
RHEL works with all sorts of other software, grows with my needs, and they're big on open-source values. Managing it is a breeze with their subscription model. If you want a dependable, adaptable, and well-supported operating system, RHEL is the way to go.