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Reviews from AWS customer

67 AWS reviews

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1,141 reviews
from and

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    krishna k.

Title: A Rock-Solid Foundation for Enterprise IT: Red Hat Linux Review

  • September 27, 2023
  • Review provided by G2

What do you like best about the product?
red Hat Linux, a distribution of the open-source Linux operating system, has long been a cornerstone of the enterprise IT landscape. As an avid user and administrator of Red Hat Linux, I can confidently say that it continues to excel in providing a secure, stable, and versatile platform for businesses of all sizes.
What do you dislike about the product?
Dependency Management: Dealing with dependencies can sometimes be complex.

Learning Curve: It has a steeper learning curve, especially for newcomers.

Community vs. Enterprise: Features may lag between Fedora (community) and RHEL
What problems is the product solving and how is that benefiting you?
Red Hat Enterprise Linux solves the problem of providing a stable and secure foundation for mission-critical enterprise systems. Its benefits include enhanced reliability, robust security measures, and dependable support, which ensure uninterrupted operations and peace of mind for businesses.


    reviewer1556661

Good security, helpful support, and helps with compliance

  • September 26, 2023
  • Review provided by PeerSpot

What is most valuable?

The solution offers stable distribution and is very focused on security. It's very committed to delivering security fixes. That way, we don't have to keep moving forward with new versions. 

They are very focused on security and their products are well-designed in that regard. Their delivery of fixes for all products is great. It helps us maintain compliance and helps with risk reduction.

They provide satellites as an account management solution to deliver fixes. It helps us figure out where there are security gaps in our system. They offer good compliance out of the box.

We are starting to roll out container approaches for delivering new solutions. It's still early. We are using a very simple setup and we're beginning to test OpenShift. 

The product enables us to achieve security standards certification.

We can build with confidence and ensure availability across physical infrastructures. From the OS perspective, they do have a lot of reliability features. The virtualization is being phased out (their previous solution) and now they are moving to OpenShift. We're just starting to adopt it. 

We can automate security configurations. We're using the Red Hat security ecosystem to manage logical access and security. It delivers a lot of information with regard to security and hardening and how to use its products properly with regard to security, and we try to follow those guidelines. 

What needs improvement?

Overall, they are doing a good job. We're hoping that they continue to onboard open-source products into their operating system.

For how long have I used the solution?

I've been using the solution for about seven years.

How are customer service and support?

Technical support is pretty good. It's one of the main reasons we chose Red Hat over competitors. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've been working with CentOS. It was used in a very limited scope. We've also used Oracle Enterprise Linux for a limited scope. Red Hat has a more solid community and certifies its products more effectively. 

How was the initial setup?

We're quite experienced with the initial setup at this point. For us, the process is a standard procedure.

The product does require some maintenance. There are about four people dedicated to the technology at this time.  

What's my experience with pricing, setup cost, and licensing?

They are becoming very competitive. There has been more pressure based on competition, which is healthy. They could continue to work on their pricing model. The subscription model for some products needs improvement. The automation shouldn't be combined with managed hosts. Pricing should be based on socket and not endpoints. 

Which other solutions did I evaluate?

We evaluated Oracle Enterprise Linux. 

What other advice do I have?

I'm a customer and end-user. 

We do not use Red Hat Insights just yet due to some restrictions around sending sensitive information off-premises. We're quite limited in terms of using that feature at the moment.

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

On-premises


    reviewer768786

Good patching and automation capabilities with excellent support

  • September 25, 2023
  • Review provided by PeerSpot

What is our primary use case?

We primarily use it for OS purposes. 

How has it helped my organization?

It's very good for support compared to other operating systems. For decades, it's been providing good support and service. Even during implementation, there's a dedicated team to answer any queries. We are a very big company running critical applications and having that support is very important.

What is most valuable?

The patching tool is good. We're also introducing the possibility of automation.

The built-in security features are okay when it comes to simplifying risk reduction. It makes life easier, especially in regards to the lifecycle and what we need to install, et cetera. The features and tools help us to maintain security overall. 

It is easy to maintain compliance.

The portability of applications and containers is good. Now we are just starting with the containers and anything related to Kubernetes. 

Red Hat is always providing security on time. Any vulnerabilities are immediately dealt with to fill the gap and deal with the issue.

It's a good tool. I'm very confident with this product.

The system role features for automation security configurations, et cetera, for Ansible, we started using it. We are new in terms of automation. We'll start to use it heavily in the near future. Ansible is another great tool from Red Hat.

It enables us to maintain consistency across systems over time. My role is to maintain stability, even during upgrades and patches. So far, it's been a positive experience. We use the entire ecosystem around Red Hat.

We use Red Hat Insights. From a security perspective, we may stop using it. With Insight, if you have Red Hat Satellite, it gives you an in-depth view of everything. The only thing missing is the insights related to performance. We may not continue with it. We'll see if we'll push it and have everything on the cloud. 

What needs improvement?

In the area we are using it, we are satisfied.

Maybe in OpenShift, which is our next step, there can be more improvements with integration with Kubernetes. We're not experts there yet. 

Maybe it could have a better user experience and less coding. Reducing the effort for the end user or administrator would be ideal to make daily operation and maintenance easier. 

If they can make the integration with Ansible easier, that would be ideal.

They should offer more in terms of learning materials to make learning easier. 

They need to make things more affordable or accessible. 

What do I think about the stability of the solution?

The solution is stable. We barely have any issues with a server setup. So far, it's manageable. The biggest challenge is the criticality of releasing patches. When we have any critical alerts we action them. We tend to try to wait for the release of a stable version. 

What do I think about the scalability of the solution?

How many people use the solution depends on the application. We likely have thousands of users. We do have some products that maybe only have a few or a few hundred. 

We've had no challenges with scaling. It can support any type of load within the data center. 

How are customer service and support?

Support is excellent. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did use a different OS. I have used Unix in the past. I started with Unix 30 years ago. I've also used SUSE. Red Hat offered more service and support. 

How was the initial setup?

I was involved in the deployment. Our team managed the process. It's pretty straightforward. We handle implementation, tuning, and patching. 

How long it takes to implement the product depends. We're trying to mitigate the time by automating with Ansible. We want to handle one VM or server in five or fewer minutes, however, it can take days. At this point, we can provision servers in a few minutes. It's becoming faster. 

We have a team of ten to run the infrastructure on the OS level. 

What was our ROI?

I'm not an expert on ROI. We are paying to use the solution, however, the utilization we get and the support both offer good value. 

What's my experience with pricing, setup cost, and licensing?

The pricing model isn't something I deal with directly. The pricing is fair, especially compared to virtualization like VMware. We do use VMware and are thinking about moving sandboxes and testing over to Red Hat. This may end up being a big cost savings with our CAPEX and OPEX. 

From the price level, the cost is almost the same for us, if we look at Red Hat versus SUSE, however, we get a higher level of support with Red Hat. 

Which other solutions did I evaluate?

Red Hat was always our first choice. 

What other advice do I have?

We're a Red Hat customer. 

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

On-premises


    Education Management

A secure OS

  • September 24, 2023
  • Review provided by G2

What do you like best about the product?
The regular updates from the RHEL gives the secure environment and also RHEL provides the LTS for the releases.

It also has a compatibility with wide range of tools and software.
What do you dislike about the product?
As it is widely used OS in the current IT ecosystem but due to cost/licensing fees has a major drawback.
What problems is the product solving and how is that benefiting you?
I have configured master slave architecture for the cluster nodes for processing the high computational work.


    Shanker R.

Best Enterprise Level Server Class Operating System

  • September 24, 2023
  • Review provided by G2

What do you like best about the product?
Stable and robust operating System to host Industry standard enterprise business applications, excellent performance, strong security features, scalable, user administration is simple, no headache of frequent security patches, compatible with Hyper converged and vmware ESX environments. Entire OS can be controlled through command line and now GUI has also improved. Best for hosting DNS and bulk email and sms services. Uptime is better than Microsoft OS. Hardening features are stronger than Microsoft OS.
What do you dislike about the product?
Not compatible with Microsoft apps. OS Licensing is becoming expensive. Upgrade of OS version is not straight forward and have kernel level dependencies most of the time and because of which even application version can be upgraded. Staff skills shortage. Not friendly with cloud environment specially azure cloud. Command line features needs improvement as compared to microsoft power shell. Most of the antivirus software are not compatible except few.
What problems is the product solving and how is that benefiting you?
We are hosting trading business frontend and back office applications purchased from applications vendors on this OS, also hosting dns services and bulk email services.


    shivam k.

it is too fast and easy to use

  • September 23, 2023
  • Review provided by G2

What do you like best about the product?
stable and realiable to use, suitable for wide range of workload
What do you dislike about the product?
cost is high , limited desktop , i didn't like sunscription
What problems is the product solving and how is that benefiting you?
long term support


    DAKSH P.

An enterprise's strength

  • September 21, 2023
  • Review provided by G2

What do you like best about the product?
A really amazing UI by Red Hat linux
We don't have to really worry about our data as it secures our data very efficiently
It also provides a comfortable environment to a user and can be really helpful for enterprises.
What do you dislike about the product?
The biggest dislike about this is its way too expensive. Like other Linux softwares it's not open source and hence charge fees
What problems is the product solving and how is that benefiting you?
The most benefiting thing about this software is its capability to ensure security of data. For a big Enterprise their data is the most important thing for them and red hat never fails.


    Christopher Stewart

Protects from ransomware attacks and significant data loss, but its operating system configuration could be improved

  • September 21, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Red Hat Enterprise Linux as an operating system for hosting Oracle databases.

How has it helped my organization?

Compared to Windows as a server operating system, Red Hat Enterprise Linux seems more secure, and we've had fewer intrusions onto our systems. That one, for us, is the single most important thing. In a few instances where we've had intrusions, we've been able to detect them very quickly and get patches that fix those security holes very quickly, thus preventing further intrusions.

In the cases of clients I've worked for, I've never been involved in a ransomware attack or a significant reportable data loss. That is why we continue using either Red Hat Enterprise Linux or Oracle Linux.

What is most valuable?

The most valuable features are its stability and resilience in that we rarely have to take down the systems completely to patch them.

What needs improvement?

The operating system configuration and function selection could be improved. Configuring the operating system and selection of options takes a lot of expertise. I'm now going to retire, and I've been doing this for many years. Trying to train people to make those choices is proving to be difficult. However, to get applications to run efficiently in those environments, those selections are absolutely crucial.

Red Hat Enterprise Linux should include simpler storage management.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for 20 years.

What do I think about the stability of the solution?

I rate Red Hat Enterprise Linux a nine out of ten for stability.

What do I think about the scalability of the solution?

No system is infinitely scalable in a linear manner. As you scale up anything, the fact that you're scaling adds overheads. If I were to compare Red Hat Enterprise Linux to Windows, I would give Windows a seven because you run out of scalability much faster on the Windows side.

I rate Red Hat Enterprise Linux a nine out of ten for scalability.

How are customer service and support?

Red Hat Enterprise Linux's technical support team is not that great.

How would you rate customer service and support?

Negative

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux is expensive, but it's hard to quantify. Oracle doesn't have a license. You just download Oracle software and use it, but their support is way more expensive. So they're about the same. With these types of operating systems, you need to have some support. With Red Hat Enterprise Linux, you need to pay a massive upfront licensing fee in order to get support. You don't have to pay a licensing fee for Oracle, but then you pay a massive support fee to get the support.

They're about the same overall. I don't really make that choice for my clients. I ask them to ensure that they do have some support from someplace. If they suffer a breach and need someone to help fix the problem, they should have something up and running when it happens instead of running around trying to arrange it.

What other advice do I have?

Most of my clients have particularly sensitive information. We tend to run on-premises rather than the cloud because of security issues for those highly sensitive databases. We disconnect those databases from the internet so they are ultimately secure. That is something that you cannot do in the cloud.

Red Hat Enterprise Linux doesn't have any particular standout security features, which the other Linux tools don't have. I've also used the Oracle version of Linux, which seems very similar to Red Hat Enterprise Linux. Both seem to be as secure as the other. If I have to give a score in relation to stability, Oracle's version of Linux might be slightly more stable than Red Hat Enterprise Linux.

All the customers I've worked for have been using those operating systems for a long time. For instance, one of our customers has been using Red Hat Enterprise Linux since it was first available over 20 years ago. A return from that is difficult. They were using Unix rather than Linux. The applications they ran were ported from those environments, and migrating them to Red Hat Enterprise Linux was relatively painless. We did those migrations back in 1995 to 1997.

We tend to use the environment for running databases. So, we have very few real users directly connecting to the system. The people who connect to the system do so by applications.

We haven't needed any maintenance for a long time. My last company was a large organization, and we had the internal expertise to provide support. Some net contributors have fixed bugs themselves and contributed those bug fixes back into the Linux open-source community. It was a huge organization, and its IT department was as big as some software consultancies.

Overall, I rate Red Hat Enterprise Linux a six out of ten.

Which deployment model are you using for this solution?

On-premises


    Mohammed G.

I have three RHL servers in my system

  • September 21, 2023
  • Review provided by G2

What do you like best about the product?
Stability and updates facilities and easy ability to upgrade
What do you dislike about the product?
The superscription price is very high. This is what makes use another OS in the environment.
What problems is the product solving and how is that benefiting you?
Stability and supporting my application


    Sid P.

Best OS for server

  • September 21, 2023
  • Review provided by G2

What do you like best about the product?
I have been using this OS for our company's internal server due to it's features and since it in Linux-based, virus attack chances are very low in it. Along with that the management options in this OS very amazing due to its functionalities and ease of management.
What do you dislike about the product?
It comes with a very high price and not all people know how to use it, so we need to provide training to are team members.
What problems is the product solving and how is that benefiting you?
I have been using it for my company's internal server creation for file sharing using NextCloud setup done on it.