We are a telecommunications operator using Red Hat Enterprise Linux for our technical applications due to its supportability and robust management features.

Red Hat Enterprise Linux for SAP with HA and Update Services 9.2
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Provides an enterprise solution for Linux
Impressive Performance and Reliability
Security: Red Hat prioritizes security, providing regular updates and patches to address vulnerabilities promptly. Features like SELinux enhance access controls and protect against security breaches.
Long-Term Support: RHEL offers long-term support for each major release, providing customers with extended software life cycles and minimizing the need for frequent major upgrades.
Enterprise Features: RHEL offers a comprehensive set of features tailored for enterprise environments, including centralized system management, high availability and clustering capabilities, virtualization support, and containerization technologies.
Red Hat Support: The company's reputation for excellent customer support is highly valued. RHEL users can access knowledge bases, documentation, and receive direct assistance from Red Hat's support team.
Compatibility and Ecosystem: RHEL's broad compatibility with software vendors and extensive ecosystem of certified applications and tools make it suitable for a wide range of enterprise needs.
Open-Source Philosophy: Red Hat's commitment to the open-source community is appreciated by many users, as it fosters collaboration and innovation within the technology landscape.
Restricted Updates: While RHEL's long-term support is a benefit for stability, some users might find that the release cycle for major updates is more conservative, which may lead to delayed access to the latest features and software versions.
Proprietary Components: RHEL includes some proprietary software components that are not open-source. This might be a concern for users who prefer fully open-source solutions.
Learning Curve: For users accustomed to other Linux distributions or operating systems, RHEL may have a slight learning curve due to its specific tools and configurations.
Software Repositories: RHEL's official software repositories might not have the same extensive collection of packages found in some community-driven distributions, potentially requiring users to rely on third-party repositories or compile software from source.
Resource Consumption: As an enterprise-focused OS with robust features, RHEL might require slightly more system resources compared to lightweight Linux distributions, making it less suitable for very resource-constrained environments.
Community vs. Enterprise Versions: Some users might prefer the community-driven CentOS distribution over RHEL due to CentOS's previous similarities to RHEL, though this dynamic changed with CentOS Stream in late 2020.
Red Hat Review
Allows us to easily identify numerous vulnerabilities in malware and facilitates simpler patching, as well as maintaining compliance
What is our primary use case?
How has it helped my organization?
Red Hat Enterprise Linux's built-in security features aid in simplifying risk reduction. In the past, patches fortified the security features, but now, with playbooks, we can automate and address any findings for any Common Platform Enumeration. When integrated with Red Hat Insights, the solution can identify the CPE and provide the remediation playbook. This expedites detection, remediation, and testing by Red Hat, thanks to the playbooks provided by satellite as well as malware detection.
Maintaining compliance with Red Hat Enterprise Linux is easy because it supports various out-of-the-box compliance policies, such as CIS. Whether we are running OpenSCAP on-premises or Insights, we can perform compliance testing using OpenSCAP to verify adherence to the Red Hat Enterprise Linux security guidelines, as well as other well-known guidelines and framework compliance. I have found that all the compliance policies I required were already included out of the box.
Red Hat Enterprise Linux is ready to help keep our organization agile when it comes to the portability of applications and containers because all the applications are developed by the vendor. Red Hat Enterprise Linux is the preferred choice in our industry because the applications we use are swiftly certified by the vendor, so we don't have to verify them ourselves.
Red Hat Enterprise Linux provides enhanced security for our servers, and we are aware of patching requirements in advance. Additionally, the pre-certification of Red Hat Enterprise Linux applications expedites deployment as we no longer need to go through the certification process ourselves. Moreover, Red Hat Enterprise Linux offers excellent support, ensuring that any issues that may arise are promptly addressed, which is crucial for our environment where we must maintain an uptime of 99.99999 percent.
Red Hat Enterprise Linux enables us to achieve security standards certification because it is driven by various compliance policies that include everything we need out of the box. This makes it easy to enforce security rules, and security patches are applied regularly. With Insights, we have malware detection, CPE filings, and remediation capabilities. In addition to the reactive approach, we also benefit from a proactive approach, allowing us to stay informed about the events around us, which helps us implement temporary solutions if needed until a permanent fix becomes available.
With Red Hat Enterprise Linux, we can build with confidence, knowing that it is available across physical, virtual, and cloud infrastructures. The operating system provides certifications, ensuring that we can deploy with 100 percent certainty, knowing that the applications will work. Additionally, it offers identity security and excellent support from the Red Hat team. Without this support, we would have to rely on searching within the community and downloading untested patches, which may function in small environments but not for larger ones with sensitive applications.
Red Hat Insights helps us prevent emerging issues related to security or noncompliance settings. One of the steps we take before going live is using OpenSCAP to ensure compliance with our standards. This is followed by our own security scanning and verification process. If any issues are not known within Red Hat, we can always refer to all the findings. Once the system is in production, regular monitoring allows us to use Insights to identify any new findings and apply necessary patches or workarounds. The knowledge base available on the servers enables us to take proactive measures even before a security patch becomes available. The new malware detection feature in Insights helps protect end-user information.
Insights provide vulnerability alerts and specific guidance. With each system, we can view the detected Common Platform Enumeration and receive advice on how to address it. These features have protected our systems from potential attacks, thereby increasing our uptime.
What is most valuable?
Red Hat has introduced a fast server, where Red Hat Enterprise Linux can be integrated or connected to via a client. This connection allows us to identify numerous vulnerabilities in malware easily and facilitates simpler patching. Activating the Red Hat addons on this server creates a perfect match when seeking a well-hardened OS using the gold image, as it eliminates the need to address issues from an existing image. Additionally, Red Hat Insights is a valuable and essential tool. In the telecom industry, we rely on basic products that necessitate an OS with robust security support and regular patches.
What needs improvement?
We have not succeeded in creating an image from Red Hat Insights for Red Hat Enterprise Linux, including custom partitioning and custom scripts. This would have been helpful.
Red Hat Insights reporting can be enhanced by incorporating performance components, making it a central tool for vulnerability assessment, compliance monitoring, and much more. The performance component is available on Red Hat Enterprise Linux, but we need to maintain the dashboard on-premises, which requires us to switch between systems instead of performing all tasks from a single location.
Managing the destination for netting on the Netserver using Red Hat Enterprise Linux could be made more user-friendly.
I would like to have enhancements in the data files to help with deployments.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for over ten years. I started in 2012 using version five.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is stable.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux is scalable, but the scalability is achieved at a different layer compared to adding memory to a virtual machine or container.
How are customer service and support?
Compared to other support departments for Red Hat products, the Red Hat Enterprise Linux support team stands out as one of the fastest, most cooperative, and understanding teams.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. In the past, it was complex when Red Hat acquired Ansible because many of the modules were community resources that lacked full support. As a result, creating a playbook to deploy the OS was a painful process, as there was a chance it would not work, and we would not have the necessary support. However, currently, deploying Red Hat Enterprise Linux is easy. We have never deployed only one operating system at a time, but it would take less than one hour to do so.
What other advice do I have?
I would rate Red Hat Enterprise Linux an eight out of ten due to the complexity of its network boost management issue.
We have Red Hat Enterprise Linux deployed in one location.
Red Hat Enterprise Linux is used in our environment to run the application for all of our customers, and only around ten people have access to it.
Red Hat Enterprise Linux requires maintenance for applying new patches, releases, and debugging.
Which deployment model are you using for this solution?
Red Hat Administration
performence is very high and stable while running services specialy with App (php,Java)
Administrator can manage and install the software easly
2.sometimes not alwas server take more resources
Oracle DB
Wildfly
MYSQL Server
Monitoring Server like Wazuh and Zabbix
Shared disk and folders
Partitions and Management of files Permissions and users
Firewalls
Redhat for managing cluster of servers
The solution provided is quick and accurate. With people providing support globally.
A robust and secure operating system with competitive pricing
What is our primary use case?
We use Red Hat Enterprise Linux for servers. We have deployed application servers and database servers on it. We run Oracle Database, WebLogic, Apache, and JBoss on it.
How has it helped my organization?
Red Hat Enterprise Linux is very important for our organization. We are very sensitive to security.
It is not difficult to move workloads between the cloud and the data center using Red Hat Enterprise Linux. Mostly, our teams use file servers centrally, and then they use scripts so that it is done automatically in the background. Initially, they may get problems while connecting due to the security or firewall, but once the connection is established, we do not see any problem with that.
Red Hat Enterprise Linux has helped to avoid cloud vendor lock-in. I am not sure how much our organization has saved in costs by avoiding cloud vendor lock-in, but we would have saved a good amount.
What is most valuable?
It is very stable and robust. My team is very comfortable working with it for all end-to-end activities. They can work with it very easily. They prefer working through the console rather than the GUI.
Its resiliency is good. There is no doubt about that.
What needs improvement?
I don't prefer Red Hat Enterprise Linux for desktop over other options.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for a good amount of time. It has been eight to ten years.
What do I think about the stability of the solution?
It is very stable. I would rate it a ten out of ten in terms of stability.
What do I think about the scalability of the solution?
It is very scalable. I would rate it a ten out of ten in terms of scalability. It is highly available and scalable for servers.
How are customer service and support?
It is good. I do not see any challenges. I would rate their support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We choose an operating system based on the needs and the use case. We use different operating systems for different purposes, so they are not comparable. For example, for desktops, Linux is not the best. For desktops, Microsoft Windows is the best. Similarly, if you are using any Microsoft products, such as SQL Server, Microsoft Windows is the best option. However, nowadays, we also have Microsoft products installed on Linux.
How was the initial setup?
I am not involved in its deployment and maintenance. We have a separate team with 40 to 50 people around the globe for that.
We most probably have both on-premises and cloud deployments on a private cloud, but I am not sure. Our infrastructure services team takes care of that.
What was our ROI?
We have got a good ROI, but I do not have the metrics. I would rate it an eight out of ten in terms of ROI.
What's my experience with pricing, setup cost, and licensing?
Its pricing is good and competitive.
What other advice do I have?
I would recommend it based on the use case and the budget. If it meets your needs and budget, Red Hat Enterprise Linux is the best option.
Overall, I would rate Red Hat Enterprise Linux a nine out of ten.
Red hat for the needs
Awesome Enterprise Linux OS
Highly stable, good knowledge base, and reasonable price
What is our primary use case?
I provide consultation to clients for their mission-critical applications. Its primary use case is running containers and microservices on Springboard.
My customers use versions 7.2 or 7.3. I have used versions 8.2 and 8.4. I have tried version 9, but I use version 8.4 specifically because it supports HighPoint RAID for storing the data, whereas the client applications run on the much lower version.
How has it helped my organization?
There are benefits in terms of price, security, and stability to reduce the risk of applications going down or something like that. A vast majority of systems are on Red Hat Enterprise Linux than on other distributions, which is another benefit.
Red Hat Enterprise Linux helps to achieve security standards certification. They use it in the PCI DSS segment, so it enables the applications to be compliant with all these security aspects.
What is most valuable?
Red Hat Enterprise Linux is very stable. It has been in the market for many years, and it is used by large organizations.
Their documentation and knowledge base are valuable. As an individual developer, whenever I have problems, it is easy to find the information. Their knowledge base is seamlessly integrated with the software. Whenever I have a question, it directly takes me to the knowledge base. It is well documented.
It supports scripting very well. Everything is scripted. A snapshot is taken in the VM, and the script is applied. It lends itself to better security and governance processes.
What needs improvement?
Its installation on a RAID or cluster system is something difficult. There are specific teams working on that. The GRUB configuration is also a little different from the other Linux distributions.
In terms of additional features, as technology keeps evolving, the product will also have to evolve. For example, Microsoft Windows has come a long way. In Windows 11, there are so many features that are fundamentally the same as the oldest version, but there are other aspects or processes that have improved. macOS has also evolved over time. Similarly, in the Red Hat Enterprise Linux that I used in 2003 and the one that I am using now, some things are the same and some things have changed. Red Hat can continue to engage clients, understand the use cases, and update them.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux since 2002 or 2003. Red Hat has a vast variety of products. I have only been using Red Hat's operating system. I have not used Red Hat's other products.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable, but I do not have experience in building hundreds of systems on a VM.
How are customer service and support?
I have not used their technical support at all. I only use their documentation portal for self-support. Our production support team interacts with Red Hat's support team.
Which solution did I use previously and why did I switch?
As a developer, I use both SUSE as well as Red Hat Enterprise Linux. My personal preference is Gentoo, but no one runs Gentoo on a production system. Gentoo is better in terms of customization. You can choose what you want.
How was the initial setup?
I am not directly involved in its deployment, but I am planning to build an application. At that time, I will be deploying it myself. In the organization where I work as a consultant, there is a segregation of roles. There is a production support team, there is a development team, and there is a DevOps team. I am a part of the development team.
Its initial setup is straightforward. It is not complex. It also depends on the architecture, high availability, etc.
In terms of deployment, earlier, it was on-prem, but now, it is on the cloud. My client runs about 150 VMs on the cloud in the production, staging, and QA environments. Most of the things have been consolidated into VMs. The migration is complete. It was not that complex.
What was our ROI?
I have not measured that, but it should pay back for itself easily. The ROI should be reasonable. The cost over a period of time should be minuscule. As compared to other OSs, it is better to go with a big, known, and trusted vendor.
What's my experience with pricing, setup cost, and licensing?
As a developer, I pay around 10,000 Yen, which is around $100 per annum for support. SUSE and Red Hat are typically the same without standard support. The pricing is not a big deal. Enterprise customers will pay for the support. Enterprises have the money for one or two products like this that are reliable and supported.
As a consultant, I advise customers to go for support. You mitigate risks by having support. For your personal usage, you can manage without support, but when it comes to the enterprise level, you need to delegate things to people, and it should be through the proper channel. You need a proper point of contact.
What other advice do I have?
I would advise following the best practices recommended by Red Hat. It will minimize the downtime of the application or system. Partner with the vendor and get that support. Know the business case and build a strong relationship with the vendor. Trust them and tell them your use case, and they will come up with the best solution possible.
I am not a big authority on Red Hat or other Linux or Unix products. Only recently, I have been exposed to the concept called hardening and penetration testing. I do not know whether Red Hat provides a hardened version of the OS. My basic distribution is Gentoo which provides a hardened version of Linux. On the client side, the organizations we work with have different departments, such as the security department and the compliance department. For security, they work with various options that are available. For penetration testing, we engage a penetration testing consultancy company once a year.
Overall, I would rate Red Hat Enterprise Linux a nine out of ten.