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Reviews from AWS customer

112 AWS reviews

External reviews

1,106 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Investment Banking

Awesome Enterprise Linux OS

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
RHEL is more secure operating system than other Linux service providers along with it it offers support and progressive patches for the OS along with it the downtime of the application is low as compared to other OS.
What do you dislike about the product?
The only dislike is on the patches provided as it will require downtime to install the patches along with it if there are any issues with the package also this will affect the application.
What problems is the product solving and how is that benefiting you?
It solves our problem of hosting our backend applications as being an enterprise edition we also get support from RHEL team whenever we face issues and this has increased the uptime of the application.


    Saravvana Kumar.

Highly stable, good knowledge base, and reasonable price

  • July 10, 2023
  • Review provided by PeerSpot

What is our primary use case?

I provide consultation to clients for their mission-critical applications. Its primary use case is running containers and microservices on Springboard.

My customers use versions 7.2 or 7.3. I have used versions 8.2 and 8.4. I have tried version 9, but I use version 8.4 specifically because it supports HighPoint RAID for storing the data, whereas the client applications run on the much lower version.

How has it helped my organization?

There are benefits in terms of price, security, and stability to reduce the risk of applications going down or something like that. A vast majority of systems are on Red Hat Enterprise Linux than on other distributions, which is another benefit.

Red Hat Enterprise Linux helps to achieve security standards certification. They use it in the PCI DSS segment, so it enables the applications to be compliant with all these security aspects.

What is most valuable?

Red Hat Enterprise Linux is very stable. It has been in the market for many years, and it is used by large organizations.

Their documentation and knowledge base are valuable. As an individual developer, whenever I have problems, it is easy to find the information. Their knowledge base is seamlessly integrated with the software. Whenever I have a question, it directly takes me to the knowledge base. It is well documented.

It supports scripting very well. Everything is scripted. A snapshot is taken in the VM, and the script is applied. It lends itself to better security and governance processes.

What needs improvement?

Its installation on a RAID or cluster system is something difficult. There are specific teams working on that. The GRUB configuration is also a little different from the other Linux distributions.

In terms of additional features, as technology keeps evolving, the product will also have to evolve. For example, Microsoft Windows has come a long way. In Windows 11, there are so many features that are fundamentally the same as the oldest version, but there are other aspects or processes that have improved. macOS has also evolved over time. Similarly, in the Red Hat Enterprise Linux that I used in 2003 and the one that I am using now, some things are the same and some things have changed. Red Hat can continue to engage clients, understand the use cases, and update them.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux since 2002 or 2003. Red Hat has a vast variety of products. I have only been using Red Hat's operating system. I have not used Red Hat's other products.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable, but I do not have experience in building hundreds of systems on a VM.

How are customer service and support?

I have not used their technical support at all. I only use their documentation portal for self-support. Our production support team interacts with Red Hat's support team.

Which solution did I use previously and why did I switch?

As a developer, I use both SUSE as well as Red Hat Enterprise Linux. My personal preference is Gentoo, but no one runs Gentoo on a production system. Gentoo is better in terms of customization. You can choose what you want.

How was the initial setup?

I am not directly involved in its deployment, but I am planning to build an application. At that time, I will be deploying it myself. In the organization where I work as a consultant, there is a segregation of roles. There is a production support team, there is a development team, and there is a DevOps team. I am a part of the development team.

Its initial setup is straightforward. It is not complex. It also depends on the architecture, high availability, etc.

In terms of deployment, earlier, it was on-prem, but now, it is on the cloud. My client runs about 150 VMs on the cloud in the production, staging, and QA environments. Most of the things have been consolidated into VMs. The migration is complete. It was not that complex.

What was our ROI?

I have not measured that, but it should pay back for itself easily. The ROI should be reasonable. The cost over a period of time should be minuscule. As compared to other OSs, it is better to go with a big, known, and trusted vendor.

What's my experience with pricing, setup cost, and licensing?

As a developer, I pay around 10,000 Yen, which is around $100 per annum for support. SUSE and Red Hat are typically the same without standard support. The pricing is not a big deal. Enterprise customers will pay for the support. Enterprises have the money for one or two products like this that are reliable and supported.

As a consultant, I advise customers to go for support. You mitigate risks by having support. For your personal usage, you can manage without support, but when it comes to the enterprise level, you need to delegate things to people, and it should be through the proper channel. You need a proper point of contact.

What other advice do I have?

I would advise following the best practices recommended by Red Hat. It will minimize the downtime of the application or system. Partner with the vendor and get that support. Know the business case and build a strong relationship with the vendor. Trust them and tell them your use case, and they will come up with the best solution possible.

I am not a big authority on Red Hat or other Linux or Unix products. Only recently, I have been exposed to the concept called hardening and penetration testing. I do not know whether Red Hat provides a hardened version of the OS. My basic distribution is Gentoo which provides a hardened version of Linux. On the client side, the organizations we work with have different departments, such as the security department and the compliance department. For security, they work with various options that are available. For penetration testing, we engage a penetration testing consultancy company once a year.

Overall, I would rate Red Hat Enterprise Linux a nine out of ten.


    Aneesh Vadakkoott Mohan

Has good security, management, stability, and hardening features

  • June 27, 2023
  • Review provided by PeerSpot

What is our primary use case?

My organization has different departments. In my department, we mostly work with containerization. I am using Red Hat Enterprise Linux as a part of OpenShift. I use the basic package and base image of Red Hat Enterprise Linux.

For scale-up in our platform, we use CoreOS as the master, and for the workers, we use the Red Hat Enterprise Linux service. From OpenShift version 4.10 onwards, we cannot use Red Hat Enterprise Linux 7 worker nodes. We were using Red Hat Enterprise Linux 7 worker nodes, so we upgraded to Red Hat Enterprise Linux 8.

For OpenShift, there are some recommendations from Red Hat in terms of what needs to be used for the control plane and what needs to be used for the worker nodes. When you are using CoreOS and Red Hat Enterprise Linux worker nodes, there are some difficulties in managing them. For example, when you upgrade OpenShift, you need to upgrade two times. The control plane is upgraded separately because it uses CoreOS. The control plane has a lot of certificate updates that will in turn be updated on the worker nodes, so you have one restart of all worker nodes, and then when you need to upgrade your worker nodes, there will be one more restart.

Overall, you have two reboots in your production environment, which is an issue, but it is related to your choice of product in your environment. We have this issue because we opted to use Red Hat Enterprise Linux 7 or Red Hat Enterprise Linux 8 worker machines, whereas Red Hat recommends using CoreOS because it is pretty fast in terms of rebooting and functionality. When you upgrade the control plane, that itself will update the worker nodes, so you are done in one shot. When you need to upgrade your Red Hat Enterprise Linux machines, you need to use the Ansible Playbook. You can then upgrade to Red Hat Enterprise Linux 7, 8, or any other version. Regardless of the versions, you can upgrade the operating system and the OpenShift version. For this purpose and for some ad-hoc activities, we are using Ansible Playbooks.

What is most valuable?

For us, its security, management, stability, and hardening are most valuable. All of these features are better in Red Hat Enterprise Linux as compared to Microsoft Windows.

Red Hat Enterprise Linux is very good in terms of risk assessment. It is also good for maintaining compliance. It is better than Microsoft Windows.

What needs improvement?

From the administration perspective, I do not have any issues with Red Hat Enterprise Linux. For me, it is more convenient than Microsoft Windows.

For how long have I used the solution?

My organization has been using Red Hat Enterprise Linux for a long time. They have been using it before I joined the organization.

What do I think about the stability of the solution?

It is pretty good in terms of stability. It is a stable product. I would rate it a nine out of ten in terms of stability because sometimes the packages can have bugs.

What do I think about the scalability of the solution?

Its scalability is good. I would rate it a nine out of ten in terms of scalability.

How are customer service and support?

We never encountered any issues while using OpenShift.

Which solution did I use previously and why did I switch?

I have mostly been working with Red Hat Enterprise Linux.

How was the initial setup?

I have been involved in the deployment of OpenShift. It is pretty straightforward. We just need to get the licensing, and we just need to create a pool for our containers session in Red Hat Satellite. We can do the configuration from there. It does not take long because we are adding the nodes to OpenShift. During the scale-up process, we only need to subscribe to the nodes with the Red Hat subscription. It does not take much time. If we have a good spec, the scale-up would not take much time. It would take less than twenty minutes. It is pretty fast.

In terms of maintenance, when we have the bug report, we need to do the security assessments. Over time, there might be some bugs related to some packages. At that time, if it is critical, we will be scheduling a maintenance activity on our platform.

Red Hat provides high availability from the application perspective. You get high availability when you are using OpenShift, so when you are doing a maintenance activity on the OpenShift side, there would not be any downtime. The high availability is very good. For the end-users, there would not be any application outages if you configure your application with proper replicas. They would not even realize that there is a maintenance activity happening to the underlying workers.

What about the implementation team?

It was implemented in-house.

Which other solutions did I evaluate?

We did not evaluate other solutions. Red Hat Enterprise Linux is the choice of most of the companies.

What other advice do I have?

If you want to integrate with OpenShift or build an OpenShift cluster with the master Red Hat Enterprise Linux and worker Red Hat Enterprise Linux, you can do that, but you need to plan your upgrade or maintenance activities. It would be better if you choose CoreOS for both. CoreOS would be a better choice in terms of maintenance activities or upgrade activities in the future. If you cannot afford that, you can go with the Red Hat Enterprise Linux operating system, but you need to do two upgrades. You first need to upgrade the control plane and then you need to separately update your worker nodes. That is the only thing you need to keep in mind.

I would rate Red Hat Enterprise Linux a ten out of ten.


    risabh r.

review of Red hat enterprise linux

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
The successful management of patching and deployment activities in Red Hat Enterprise Linux is thanks to the implementation of Red Hat Satellite, which we employ across both our on-premises installations and AWS instances. This indispensable product caters effortlessly to the needs of our hybrid environment with remarkable effectiveness.
What do you dislike about the product?
This UI of the redhat enterprise linux is not friendly for everyone. It requires some development on it. Its icon are not too much good. It requires prerequisites skill to run properly.
What problems is the product solving and how is that benefiting you?
The main benefit i get from the redhat enterprise linux is real time input & output data. It solve the problem of real time output thereofore it is different from the other OS like windows Macintosh , kali linux,etc.


    sai s.

Mastering Linux: A Definitive Operating System Review

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
Linux RHEL is popular operating system used in many environments.Below are the some of the features:

1) Stability and Reliability
2)Security
3)Scalability and Performance
What do you dislike about the product?
Some challenges that some users may have with Red Hat Enterprise Linux.

1)Cost: RHEL is a commercial Distribution organization need to purchase subscriptions to access official support and updates.
2) Limited Software repositories.
What problems is the product solving and how is that benefiting you?
RHEL benefits Stability and reliability and it prioritize the security and protects the system data.
RHEL Offers long term support throughits life cycle up to 10 years


    Banking

Best Operating System

  • June 15, 2023
  • Review provided by G2

What do you like best about the product?
Red Hat enterprise Linux is more secure than other OS providers as it is Enterprise edition the support we get is amazing if we face any issues along with this it has large community of developers and contributors.
What do you dislike about the product?
There could be an UI to work with RHEL but it's only command line based other than this there are no dislikes.
What problems is the product solving and how is that benefiting you?
It's a secure OS to deploy our backend applications built in Node js and it provides a stable environment for the smooth functioning of the application.


    reviewer2211579

A stable solution that can be used to develop and run scenarios

  • June 14, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Red Hat Enterprise Linux mostly for development.

What is most valuable?

We use Red Hat Enterprise Linux with Git apps in our closed environment to develop and run scenarios.

What needs improvement?

Red Hat Enterprise Linux's documentation could be improved. Sometimes when you call up support to have that Red Hat answer, they send you back a Reddit or Google link. I can Google or go to Reddit, but I want an answer from Red Hat.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux since it started back in the 1980s.

What do I think about the stability of the solution?

I rate Red Hat Enterprise Linux a ten out of ten for stability.

What do I think about the scalability of the solution?

I rate Red Hat Enterprise Linux a ten out of ten for scalability.

How are customer service and support?

I rarely call Red Hat Enterprise Linux's support, but when I do, they send me a Google link.

How would you rate customer service and support?

Neutral

How was the initial setup?

Since I've been deploying Red Hat Enterprise Linux for so long, it's not complex for me. Once we configure our kick start, we power up a new system, attach it, and it builds it.

What about the implementation team?

We implemented Red Hat Enterprise Linux directly through Red Hat.

What was our ROI?

We have seen a return on investment with Red Hat Enterprise Linux concerning the ability to develop what we need, what we do, and our scenarios. The solution saves us man-hours, and man-hours equals money.

What other advice do I have?

We cannot use Red Hat Enterprise Linux on the cloud because I work as a contractor for the government, and all our development is in a classified area where we can't touch the internet at all.

In the last quarter, Red Hat Enterprise Linux products like Satellite Server and OpenShift stood out because of their ease of administration. I do system administration. When my customers need something, assisting them with these products is easier than giving a long configuration of YAML.

I like Red Hat Enterprise Linux's built-in security features. We use their SCAP features when we do our kickstart and build it.

We were using Docker, and the Docker swarm was trying to get all the containment. We're now switching to Podman and getting our developers to learn that more so we can give them the ability to kick off containers.

Overall, I rate Red Hat Enterprise Linux a ten out of ten.


    Telecommunications

Review on RHEL

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
Red hat Linux is robust and secure operating system to host backend applications being enterprise version we get support from Red hat team.
What do you dislike about the product?
I have been working with RHEL for sometime but there are not much of dislike but there are few issues i face while patching.
What problems is the product solving and how is that benefiting you?
It solves our problem of hosting Backend applications on Linux OS.


    Vishal S.

RHEL: Robust, Secure and Reliable

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
I like about RHEL is it's security and easy to use commands. With the help of RHEL we made our system up and secure in a very easy way. Also I can manages my RHEL server with the help of Satellite servers.
What do you dislike about the product?
As new version of RHEL came in market such as RHEL 8 and RHEL9 , So it is little difficult for us to update our older version of RHEL servers such as RHEL 6 and RHEL 7. In this case they should provide a simple way to update our OS.
What problems is the product solving and how is that benefiting you?
It provides a stable environment for our businesses. It is solving issue of security and help us to manage applications in a very easy way. It help us to make our infrastructure more secure and scalable.


    Rohit N.

Linux best operating system in open-source.

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
Linux is a great open-source operating system for developers, it is lightweight and easy to use and the command line functionality is really great with sudo, we have admin access. In the Linux family, so many operating systems are good in their own places.
What do you dislike about the product?
For beginners, it's difficult to understand and work with the Linux operating system, it is open source, but some services are paid, and their cost is really high and sometimes the software store isn't working properly.
What problems is the product solving and how is that benefiting you?
I am a developer use the Linux operating system every day for my work, it is really fast and easy to use when you understand, using the command line, I easily install the app, and I use android studio smoothly on Linux.