Our use cases for Red Hat Enterprise Linux (RHEL) involve a lot of infrastructure; we run Ansible on it, and we run any other containerized utilities we're using on Podman. We run OpenShift as well, so I don't think we have any RHEL workloads on there, but we definitely use RHEL for a lot of our internal infrastructure.
Red Hat Enterprise Linux for SAP with HA and Update Services 9.2
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Seamless deployments and responsive support enhance operational efficiency
What is our primary use case?
What is most valuable?
The Podman feature of Red Hat Enterprise Linux (RHEL) is very valuable; that's probably the core of it—just a simple containerized solution that allows us to stand it up in a server really quickly. This feature and other features benefit our company since we are able to quickly deploy containers to support our infrastructure with minimal management needs from our engineering team.
Red Hat Enterprise Linux (RHEL) helps us solve pain points such as automation, as well as supporting other file servers using NFS and other kinds of development workloads we're running on it.
My experience with RHEL has not been too complicated; most of our stuff is on RHEL 9 now. A lot of times, our security team comes to us for some of the patching and upgrades, so we're following their lead, however, it hasn't been too difficult for us. We manage our Red Hat Enterprise Linux (RHEL) systems for provisioning and patching using Ansible and Terraform a lot, so we've been happy with that management experience.
My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features is that using SC Linux is helpful for us to lock things down, and our security team is pretty happy with it whenever they're doing their vulnerability scans. From a security standpoint, we're happy with it.
Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk. If there ever is a problem, it's quick to stand up a replacement system.
It's pretty lightweight, so I'd much rather deal with a RHEL system any day versus a Windows system. If you compare it to a Windows system, which has a much bigger attack surface, there's a big reduction there.
When it comes to our security team having to scan for vulnerabilities and such, there is a lot less vulnerability scanning that needs to be done, so it's been a better fit for us for our infrastructure.
What needs improvement?
I am interested to see how Red Hat Enterprise Linux (RHEL) can be improved. It can be improved overall. Specifically, I'm interested in seeing some of the image incorporation with RHEL 10, as that might improve some of our upgrades and help in moving to the newer versions. I'm eager to learn more about that.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) in my company for ten-plus years.
What do I think about the stability of the solution?
It has been very reliable and stable; I have not had any major crashes or outages with RHEL.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales very well with the growing needs of our company, as we can spin up instances quickly whenever we add new environments or data centers.
How are customer service and support?
I have been pretty pleased with the customer service and technical support; it's infrequent that we have to engage support, but when we do, they've been responsive and we've gotten some answers, so we've been happy. I would rate the customer service and technical support as eight out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have considered other solutions before or while using Red Hat Enterprise Linux (RHEL). We've considered other Linux distros in the past, however, the ability to have a fully supported platform allows us to reach out to support from Red Hat if needed, which is the reason why we've stuck with Red Hat versus others.
How was the initial setup?
In terms of deployment, it's been good standing it up and then maintaining it with patching through Satellite. Upgrades have been not time-impacted. They're pretty quick to get patching done. Everything is pretty easy. Migrations aren't too complicated.
What was our ROI?
The biggest return on investment for me when using Red Hat Enterprise Linux (RHEL) is certainly the ease of use for the engineering team; they can get things done without taking a lot of their time.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup cost, and licensing of the Red Hat Enterprise Linux (RHEL) platform has been pleasing; it's pretty straightforward and we haven't had any major concerns with costs on it compared to others, so we've been happy.
What other advice do I have?
Currently, we don't have any upgrade or migration plans to stay current with Red Hat Enterprise Linux (RHEL) as far as moving to RHEL 10; that's going to be coming, I'm sure. Most of it involves keeping on the latest versions, and sometimes it's just a driver for keeping Podman up to date whenever Ansible needs to run, as Ansible is core for us.
I would rate Red Hat Enterprise Linux (RHEL) an eight out of ten overall.
What could make it a ten comes down to us being able to have time to dig into some of the features we're not using, so it's probably just on us to get wowed by some of the stuff we're not doing today.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Rock Solid, high performance, great support. You get what you pay for.
What do you like best about the product?
Works straight out of the box. Linux is known to be free with associated pain. RHEL eliminates the pain but comes at a cost.
What do you dislike about the product?
Expensive. You get what you pay for. Works effortlessly once the licensing and cost aspects are taken out.
What problems is the product solving and how is that benefiting you?
RHEL serves as the base OS for our mission critical systems for our internal cloud.
RHEL - Good For Security And Enterprise VM Management
What do you like best about the product?
In terms of security, all of the innovation Red Hat does with linux is very compelling. I like how it is a widely know and supported platform and you are able to use tools like Red Hat Satellite as a go-between for package management.
What do you dislike about the product?
I dislike the cost per VM and that some of the tools like subscription-manager can be complicated. There can be some ramp-up time in learning the tools and feature.
What problems is the product solving and how is that benefiting you?
It is solving the problem of datacenter-wide or company wide deployment, easy VM provisioning and package management.
User friendly experience for beginners
What do you like best about the product?
I like how you can find support for any feature you may need help using. The ease of use is also helpful to beginners.
What do you dislike about the product?
I've not run into any issues yet that I wasn't able to look up a solution.
What problems is the product solving and how is that benefiting you?
Now Red Hat is solving our current need for virtualization. It's most likely that our company will transition to OpenShift in the near future.
Innovative support and extensive knowledge improve service and minimize downtime
What is our primary use case?
My main use cases for Red Hat Enterprise Linux (RHEL) include working with applications such as Middleware and databases to provide services to different technologies, including Middleware, databases, and applications such as SAP, while managing these in my company.
How has it helped my organization?
The innovation benefits my company by providing good support through Insights, which offers comprehensive vulnerability scanning.
What is most valuable?
What I appreciate the most about Red Hat Enterprise Linux (RHEL) is the innovation; it constantly drives the need to go faster.
The TAM support is excellent with weekly meetings where the representative has extensive knowledge, allowing us to resolve all questions.
The software consistently releases new versions with features and ensures stability compared to other systems, such as Ubuntu.
We have reduced downtime issues from patching by 30% over the past year, thanks to our TAM who provided a testing site where we can check patching in our test environment first, allowing us to find any issues before they reach production and thereby minimizing impact.
Red Hat Enterprise Linux (RHEL) helps me solve pain points due to their good support team, which usually has quick access to information, resulting in minimal downtime when problems arise. You only need to call, and they can provide a solution, often found in the Knowledge Base on the internet and web page.
What needs improvement?
I am not sure how Red Hat Enterprise Linux (RHEL) can be improved.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for 20 years.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales effectively with the growing needs of my company due to our global contract, which allows for more VMs than we initially anticipated, ensuring we receive the necessary licenses.
How are customer service and support?
My experience with Red Hat's technical support and customer service is positive; they have good support, always trying to find solutions and understanding my requirements, which is important for me.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In the past, we considered other Linux OS solutions, specifically demoing with Canonical, however, it was not suitable for us.
How was the initial setup?
I find the deployment of Red Hat Enterprise Linux (RHEL) easy. We automate everything in one pipeline, so you only need to execute that pipeline and in a few minutes, you have your new server.
What was our ROI?
From my point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the meantime to repair issues; with good support, our downtime is practically nothing, which is a significant return for us.
What other advice do I have?
The innovation benefits my company by providing good support through Insights, which offers a good scan of vulnerabilities, and the TAM support is excellent with weekly meetings where the representative has extensive knowledge, allowing us to resolve all questions.
I rate Red Hat Enterprise Linux (RHEL) eight out of ten.
To achieve a perfect score, we need more focus on version management.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Simple Linux review
What do you like best about the product?
I like the file structure, product integration, and speed at which RHEL adapts to modern advancements.
What do you dislike about the product?
For us, the air-gapped network support is hard to find solutions to our problems.
What problems is the product solving and how is that benefiting you?
It will be in the near future our solution to the current spike in VMWare costs and ownership.
I am a RedHat user.
What do you like best about the product?
Industry standard. Strong compatibility between versions.
What do you dislike about the product?
The cost. Forks are fun and all but when you want the real thing at Enterprise scale it would be easier to convince my boss when the cost is lower.
What problems is the product solving and how is that benefiting you?
Repeatable, customizable deployments.
overall fairly good.
What do you like best about the product?
stable and reliable, it often just works in most cases.
What do you dislike about the product?
Selinux is not the most intuitive. it can break the "it just works" feel when you have to do something custom to deal with it.
What problems is the product solving and how is that benefiting you?
consistent stable Environment, that works across versions well most of the time.
RHEL review
What do you like best about the product?
Customer support from RedHat
Red Hat documentation
Red Hat documentation
What do you dislike about the product?
End of life support
Migration from older versions
Migration from older versions
What problems is the product solving and how is that benefiting you?
N/A
I have used it for a long time and like the experience of it
What do you like best about the product?
Security features are very good and robust
What do you dislike about the product?
Downloading packages options are very limited
What problems is the product solving and how is that benefiting you?
I was able to solve day to day issues with RHEL version
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