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Reviews from AWS customer

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211 reviews
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External reviews are not included in the AWS star rating for the product.


    Vasant Pramod Diwane

Data analytics has accelerated decisioning and now delivers faster insights for telecom use cases

  • February 17, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for OpenText Analytics Database (Vertica) is mostly data sourcing and analyzing the data in OpenText Analytics Database (Vertica) for a telecom client.

For example, whatever telecom data we have stored in the OpenText Analytics Database (Vertica) database, we have to analyze as per our use case. For offer decisioning-related use cases, we had to gather some data from OpenText Analytics Database (Vertica) regarding customer analytics, usage analytics, or the different plans. We used to analyze that data based on the requirement.

We also use OpenText Analytics Database (Vertica) to generate SQL queries, and we analyze the data there.

What is most valuable?

The best features that OpenText Analytics Database (Vertica) offers are mainly the parallel processing, ETL capabilities, and the multi-cloud features which are very handy to use.

The parallel processing and ETL capabilities have helped us significantly. GCP cloud is a very useful feature to get the data from Azure or GCP. The ETL capabilities include querying the databases from different systems. Also, parallel processing has helped us generate the data source analysis earlier.

OpenText Analytics Database (Vertica) has impacted our organization positively because earlier we used to use Teradata, and it was very slow, creating issues with processing as well. OpenText Analytics Database (Vertica) has helped us a lot in terms of processing capabilities and the speed of querying.

What needs improvement?

OpenText Analytics Database (Vertica) can be improved by adding some more features in analytics.

OpenText Analytics Database (Vertica) does not have a cloud-based UI that Snowflake has, which features a very good comprehensive GUI for querying and analyzing data. This is something OpenText Analytics Database (Vertica) can improve. Otherwise, the database is very strong.

For how long have I used the solution?

I have been using OpenText Analytics Database (Vertica) for almost five to six years.

What do I think about the stability of the solution?

OpenText Analytics Database (Vertica) is stable, and there have been no issues till now.

What do I think about the scalability of the solution?

OpenText Analytics Database (Vertica) has very good scalability. Whenever we need to scale the database, the database configuration is easy to modify.

How are customer service and support?

Regarding customer support, I actually never had to contact customer support, so I do not see any issues there.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

We previously used a different solution and also used Snowflake database in place. While Snowflake is a better option, we are pretty much familiar with OpenText Analytics Database (Vertica), so we use OpenText Analytics Database (Vertica) more than Snowflake.

How was the initial setup?

Before choosing OpenText Analytics Database (Vertica), I did not evaluate other options. We directly started with OpenText Analytics Database (Vertica) only.

What about the implementation team?

My company has no business relationship with this vendor other than being a customer of OpenText Analytics Database (Vertica).

What was our ROI?

I have seen a return on investment from using OpenText Analytics Database (Vertica), specifically in terms of time saved. The time we used to take with our earlier databases has reduced to one-tenth of what was there earlier, which is a positive outcome that can be converted to financial metrics in terms of return on investment.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is limited because the organization handled the licensing and pricing as well as the cost setup.

What other advice do I have?

My advice for others looking into using OpenText Analytics Database (Vertica) is to proceed with it. We found no issues, and it can definitely help organizations in database analytics. I believe we covered everything regarding OpenText Analytics Database (Vertica). I gave this review a rating of ten.


    Prassingh Singh

Reporting has become faster and more cost-effective but data cleanup and writes still need work

  • February 13, 2026
  • Review from a verified AWS customer

What is our primary use case?

I used OpenText Analytics Database (Vertica) in my previous company for three years. The main use case was reporting. I worked for a fintech company that had a massive amount of data, and we had this use case for reporting, so we used OpenText Analytics Database (Vertica).

A specific example of how I used OpenText Analytics Database (Vertica) for reporting in my fintech company is that we had an ETL pipeline in which we processed the data and removed all PII and PCI data as part of the pipeline, then dumped all the data in S3. We used OpenText Analytics Database (Vertica) in Eon Mode, so the data was in S3 and we had compute nodes in AWS. We had a license from AWS Marketplace and were using the enterprise version. The consumers were the data analytics team, and our job was to make all the data available in OpenText Analytics Database (Vertica). In some use cases, we were creating projections to make queries faster because we had predictable reports to generate.

OpenText Analytics Database (Vertica) does not support good write, update, or insert queries, but from a read perspective, which was ideal for reporting, it has a strong use case.

What is most valuable?

The best features OpenText Analytics Database (Vertica) offers are that it is parallel, with Massively Parallel Processing (MPP), and it is a columnar database. It works in append-only mode, which is ideal for analytics and read queries. Additionally, I can use it in Eon Mode in which I can store the data in cheaper storage such as Amazon S3 and have different compute nodes. That helped me save costs. Beyond that, it is massively scalable, which was quite useful for our fintech use case. The read speed was excellent, and the data compression is good.

OpenText Analytics Database (Vertica) has positively impacted our organization by helping us reduce storage costs and improve reporting efficiency in our fintech company. The analytics team could run reports much faster, and we saved significant costs on compute and storage, especially with Eon mode and compression.

What needs improvement?

OpenText Analytics Database (Vertica) does not support hard delete, and they perform soft delete, which is the case with all columnar databases. If they could support or periodically clean up the data so that the data volume does not grow as much, that would be one suggestion. Beyond that, I think it is solid overall. Projections could be made more dynamic, and if they could find a faster way to update, insert, and delete data, that would also be helpful.

For how long have I used the solution?

I have been working in my current field for seven years.

What do I think about the stability of the solution?

OpenText Analytics Database (Vertica) is very stable. The migrations were smooth, we did not lose any data, and we only had to pause the pipeline.

What do I think about the scalability of the solution?

The scalability of OpenText Analytics Database (Vertica) is very strong. Being a columnar database, it scales quite well.

How are customer service and support?

Customer support for OpenText Analytics Database (Vertica) is excellent. We had multiple use cases because we moved from proof of concept to enterprise mode. We had to scale up OpenText Analytics Database (Vertica) and make some changes. Throughout this process, customer support was outstanding, and we had a person actively supporting us from the OpenText Analytics Database (Vertica) team for our use case.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use any other solution before using OpenText Analytics Database (Vertica). Initially, this was the use case we had. We analyzed all the present tools and started with OpenText Analytics Database (Vertica) itself.

How was the initial setup?

For migration or upgrade to OpenText Analytics Database (Vertica), we were using three nodes and then shifted to five nodes based on the load. The migration was very smooth. We can take a backup in S3 and update it, so the compute part was stateless. The upgrade became very straightforward. Regarding metrics, the latency of the reports was very low, and we had many consumers because it was a B2B and B2C fintech company.

What was our ROI?

I have seen a return on investment with OpenText Analytics Database (Vertica). I saved a lot of money because the storage was on a cheaper alternative and was not directly on OpenText Analytics Database (Vertica), but on S3. I also saved time because setting up OpenText Analytics Database (Vertica) was a one-time effort, and the ETL pipeline was configured. We had different use cases for different reports, some of which were daily, some monthly, and some hourly. There I saved a lot of time, and the entire pipeline became automated. We benefited in terms of money, time, and employee resources.

What's my experience with pricing, setup cost, and licensing?

The pricing for OpenText Analytics Database (Vertica) is somewhat on the higher side for the license. Beyond that, the support from the OpenText Analytics Database (Vertica) team was very streamlined and excellent. We upgraded the OpenText Analytics Database (Vertica) cluster multiple times, and we always had a person supporting us from the OpenText Analytics Database (Vertica) team, so my experience was really strong.

Which other solutions did I evaluate?

Before choosing OpenText Analytics Database (Vertica), we evaluated other options such as Snowflake and others, but OpenText Analytics Database (Vertica) was the best for our use case because we wanted our data to be in our system. The support for S3 was also strong, and we had some expertise in OpenText Analytics Database (Vertica), as some team members were experts in it, so we started using it. We analyzed BigQuery and Snowflake.

What other advice do I have?

My advice to others looking into using OpenText Analytics Database (Vertica) is that if you want a read-heavy database and do not want it to be transactional in terms of write, delete, or insert operations, and if your use case is reporting, then OpenText Analytics Database (Vertica) is excellent for that use case. However, it is not ideal if you want to use it as a regular database, such as in e-commerce. If you want to use it in e-commerce, use it primarily for reporting. I would rate this product a 7 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    T Venkatesh

Processes query faster through multiple systems simultaneously, but it could support different data types

  • August 15, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for various tasks, including preparing data marts and generating offers. It helps extract data based on rules from the policy team and provides insights to enhance business operations. We also analyze transactions to target customers and improve business performance.

How has it helped my organization?

The platform has improved our organization by providing faster data retrieval and cost-effective solutions compared to other databases like Oracle. The columnar storage format allows for quicker data processing and reduced costs.

What is most valuable?

The most valuable feature is the speed of data retrieval. Compared to Sybase, Vertica processes queries faster by executing them across multiple systems simultaneously.

What needs improvement?

The product could improve by adding support for a wider variety of data types and enhancing features to better compete with other databases.

For how long have I used the solution?

I have been working with Vertica for five years.

What do I think about the stability of the solution?

The product is stable. I rate the stability an eight.

What do I think about the scalability of the solution?

The product is scalable. However, there is room for improvement. I rate the scalability a seven.

How are customer service and support?

In my organization, I frequently reach out to the support team for assistance. They provide guidance when we encounter issues related to Vertica, such as problems with heavy queries or permission issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Sybase but switched to Vertica for its superior speed and cost-effectiveness.

How was the initial setup?

The initial setup was straightforward. I rate the process a seven.

What about the implementation team?

We implemented the solution with the help of our in-house team.

What's my experience with pricing, setup cost, and licensing?

The solution is relatively cost-effective. Pricing and licensing are reasonable compared to other solutions.

What other advice do I have?

I rate Vertica a seven out of ten.


    ERICK RAMIREZ

Allows for a large amount of data to be stored with minimal physical space

  • June 03, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for the warehouse. We implement machine-learning solutions such as clustering or classification models.

How has it helped my organization?

We can implement advanced solutions with very interesting capabilities to review whether the customer returns the tool and the licensing cost.

What is most valuable?

Vertica uses advanced Azure technologies to compress raw data using indexing, allowing a large amount of data to be stored with minimal physical space. Advanced algorithms are employed in data compression.

What needs improvement?

Pricing could be more competitive.

For how long have I used the solution?

I have been using Vertica for three years. We are using the V23 of the solution.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

100-200 users are using this solution.

I rate the solution’s scalability a nine out of ten.

How are customer service and support?

Support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. The deployment process includes creating a solar package to deploy this package on-premise or in a cloud environment. The solar package has all the configurations and components we need to implement as part of customer solutions. There are various software components requiring a specific configuration. So, we package this solar component and deploy it in the customer environment.

I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

What other advice do I have?

You can implement a cluster of servers, and we should guarantee high availability in a disaster recovery scenario. You can use Vertica in a production environment with distributed workflows and workloads. Vertica is available and has parallel processing and other capabilities.

You can implement a cluster of servers to guarantee high availability and massive parallel processing. It's a very sophisticated solution.

Vertica can be used to implement machine learning models such as classification, clustering, and aggregation models to support various use cases depending on customer needs. We have already implemented some machine learning models to detect anomalies. Some employees have distinct patterns in their working behaviors.

It is another feature-intelligent solution from OpenTex. It can implement or process structural data such as images, videos, text documents, and semi-structured data.

I recommend using this kind of solution because you can index your data and use a balancing algorithm to manage and retrieve data efficiently. Customers don't need a very large infrastructure to implement this type of solution. You can use it to implement advanced machine learning models, classification, and clustering. It also supports advanced artificial intelligence solutions.

Overall, I rate the solution a nine out of ten.


    Marko Stajcer

Used for different business analytics, but its native cloud support could be improved

  • April 24, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Vertica for different business analytics, like IPTV and viewership analytics.

What is most valuable?

Vertica is easy to use and provides really high performance, stability, and scalability.

What needs improvement?

Vertica's native cloud support could be improved, and its installation could be made easier. It's possible to deploy the solution on different hyperscalers, but it's not an easy process. Vertica is an MPP database, and sometimes, some nodes may fail. It could have a better warning system to let us know if we use all the storage space.

For how long have I used the solution?

I have been using Vertica for more than five years.

What do I think about the stability of the solution?

Vertica provides good stability.

I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

There are different options for scaling the solution through physical or virtual nodes or Kubernetes containers. Scaling is easy, but once we add more nodes, some actions have to be performed on the database. More than 200 users are using the solution in our organization.

How are customer service and support?

The solution's technical support is great.

Which solution did I use previously and why did I switch?

We usually work with other vendors like Netezza and Oracle, some open-source databases, big data systems, and cloud-native tools like Azure, GCP, or BigQuery. We decided to go with Vertica because we had everything on-premises, and we preferred to have a database on-premise.

What about the implementation team?

The solution's deployment takes a week or even more. We implemented the solution with the help of its support. The deployment can be done in-house, but expertise is needed.

What's my experience with pricing, setup cost, and licensing?

Vertica has a perpetual license, but they are currently trying to convert all those licenses to subscription-based licenses on a yearly basis.

What other advice do I have?

Vertica improved real-time data ingestion from sources and reporting to business users. The solution's native functions were usable for some simple use cases. However, developers prefer something else, like Python, for some complex projects. Vertica has features very similar to those of other databases like Netezza or Snowflake. The solution provides great value for its price.

Vertica's integration with third-party systems is very easy because it supports standard integrations like ODBC and JDBC. The solution's price-performance ratio is great, and it is used as a group data warehouse.

Overall, I rate the solution a seven out of ten.


    reviewer2323428

Offers columnar storage and swapped partition features with impressive stability

  • April 11, 2024
  • Review from a verified AWS customer

What is our primary use case?

Our company uses one of the latest containerized versions of Vertica. When the curated processes are completed, our company uses Vertica at the end of all pipelines. In our organization, we usually store the curated datasets in parquet files, but we offer Vertica storage access for data consumers to manipulate and query the data easily. Our company also stores data in the Vertica database for analytics. 

What is most valuable?

In one of our organization's prior investigation reports on Vertica, it was highlighted that the solution was executed quite quickly due to its columnar storage underground, which is the most valuable feature for our company.

What needs improvement?

Vertica is fast enough in data copying processes. The data digestion process is quickly completed using a certain copy command. The solution gets accelerated in processes if the queries are properly designed. 

I have previously worked with Microsoft Secret Server and Deep Secure. I was familiar with the system's assets and transaction habits, so when I switched to Vertica, I had some expectations in terms of features from the other systems, which didn't quite match. The transactional operations and rollback were missing in Vertica, which I am trying to implement using the AUTOCOMMIT setting, but I am unsure whether the features will work according to my expectations. 

For how long have I used the solution?

I have been using Vertica for three months. 

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

In our company, we have faced difficulties in scaling the solution for certain use cases. The solution didn't scale as expected in some cases, for which our company team witnessed performance issues. But in our company, we had doubts in the aforementioned cases if it was a query optimization or scaling problem. There are around 100 Vertica users in our organization. I would rate the scalability a seven out of ten. 

How are customer service and support?

I would rate the technical support an eight out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used Redshift, MySQL, PostgreSQL and Microsoft Secret Server. 

How was the initial setup?

When I was dealing with an onboarding task for the solution to implement a specific data pipeline with Vertica, I had to ideally and precisely configure the infrastructure and data architecture so that Vertica worked well enough in integration with Spark. If you have multiple systems and you want to establish communication between them, some drivers need to be provided, and some installations need to be made using JAR files. 

For the deployment of Vertica, no client agents are required because it only involves passing the secret code to Vertica and executing the solution using Airflow DAGs, Vertica operators, Vertica hook and Spark solution, which work satisfyingly together. After processing datasets in our company, we store them in Vertica directly using Spark and Spark connector for Vertica. Our company uses Spark as a computational engine. Our company's operational team mainly takes care of Vertica's maintenance. 

What's my experience with pricing, setup cost, and licensing?

It's an expensive product. I would rate the pricing a five out of ten. 

What other advice do I have?

In one of the projects in our company, we dealt with a huge amount of customer data, and the configuration of this data was quite specific as it arrived from multiple business units. Our customers can have contact with different business units, and each unit is a company in itself. The same customer might pass, for example, one shopping mall of a business unit and might shift to another unit and identify themselves in both business units depending upon the identification process of how the data is collected. 

The aforementioned project required identifying a unique user or customer with contacts with multiple business units and commercial centers. Our company processed a huge amount of the mentioned data type with the help of data science and machine learning models. Using the clustering process and leveraging the identified cluster users stored in the Vertica database, we executed some basic analytics on transactions involving customer spend, frequency of visits to a commercial center, and types of product selection. 

I found the swapped partition of tables option to be extremely useful for our company which allowed me to perform some quick operations that would be otherwise impossible to guarantee the rollback in operations involving all assets. I would overall rate the solution an eight out of ten. I am unsure if my company would stick with Vertica in the future and it also depends on the vendor's promises on Vertica's scaling capacity. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Kaishmeen S.

Review for OpenText Vertica

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
Opentext Vertica is a great platform to use for large data sets for data analysis and garher business insights
What do you dislike about the product?
OpenText has a lot of features to explore and it sometime lags while importing huge data set. Also, the pricepoint is a but on a higher side
What problems is the product solving and how is that benefiting you?
Processing data for me has become smooth and made the work on the job lot easier. With the useful insights I was able to present the data impactfully.


    Keshav Saraogi b.

Great tool for business

  • February 25, 2024
  • Review provided by G2

What do you like best about the product?
The best thing about opentect vertica is that it provides great insight towards technology and solutions.
What do you dislike about the product?
Being a new user, a lot of these features confused me a little bit to choose one.
What problems is the product solving and how is that benefiting you?
Having huge data piling up opentext vertica helped me radicate that problem and helped me to process that data with ease.


    Ankit S.

Review for OpenText Vertica

  • February 24, 2024
  • Review provided by G2

What do you like best about the product?
OpenText helps in analyzing big data set easily and with high accuracy and gives valuable insights
What do you dislike about the product?
The pricing is on a higher side and has too many features that might get overwhelming.
What problems is the product solving and how is that benefiting you?
It is helpful in providing insights quickly which helped in presenting then to clients and coversion rate has substantially increased


    Samridhi G.

Great tool for Ananlytics and Management

  • February 19, 2024
  • Review provided by G2

What do you like best about the product?
That it has broad set of analytical functions which reduces the operations part. Also , due to those features , it is very easy to implement and integrate in the business.
What do you dislike about the product?
That it is still limited to few features that other tools have.
What problems is the product solving and how is that benefiting you?
It is solving to deploy the lesser number of people in operations and data analytics part.