Constant outages, poor detection, and lousy support
What do you like best about the product?
Honestly, there is NOTHING I like best about Acuntix any more. I have been a subscriber since 2015 and something changed in 2019 where things started going downhill.
What do you dislike about the product?
The online scanner has become basically useless. Product has not materially improved or changed since at least 2015. Customer support is non-existant.
On each renewal our account goes offline for MONTHS. Many emails back and forth to get them to turn the account back on even if I include the receipt from their own system showing the account as paid.
One year they ended up deleteing ALL of our records.
Crappy company. Stay FAR away.
On each renewal our account goes offline for MONTHS. Many emails back and forth to get them to turn the account back on even if I include the receipt from their own system showing the account as paid.
One year they ended up deleteing ALL of our records.
Crappy company. Stay FAR away.
What problems is the product solving and how is that benefiting you?
Automated vulnerability scanning.
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