User friendly
What do you like best about the product?
Ability to custom email notifications and notify users
What do you dislike about the product?
Not able to request custom features and not functioning with email exchange servers for notifications
What problems is the product solving and how is that benefiting you?
East track of issues and reports
Recommendations to others considering the product:
Very user friendly application, we have been using for in-house ticketing system since 2015
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