The main use case for ClearDATA Platform in that client's project is focused on equipping the healthcare organization with cloud security and compliance, which helps secure and protect the health information of the patients.
Automated safeguards have protected patient data and simplify healthcare cloud compliance
What is our primary use case?
What is most valuable?
ClearDATA Platform helped the healthcare organization, primarily used by healthcare providers in health, medical devices, and healthcare software, by integrating in such a way that it achieves compliance regulations as well as automated security protocols, controls, and monitors any cloud infrastructure risks while detecting security threats and generating audit reports.
The best features of ClearDATA Platform include automated safeguard enforcement, compliance monitoring, audit-ready report preparation, and risk dashboards, all of which are essential.
The biggest impact for my client comes from safeguard enforcement and risk scoring dashboards, as these features positively influence the organization by protecting sensitive patient data, ensuring it cannot be disclosed outside of the organization, and providing an overview of all security risks.
What needs improvement?
I do not think there are many needed improvements for ClearDATA Platform as of now; the current trend is that artificial intelligence is booming, which can be incorporated into the product.
With the help of AI integration, we could complete the audit reports system-generated to eliminate manual intervention, while also ensuring that cybersecurity protocols can be implemented using the recently announced Cloud AI.
The reason for my eight rating is that it is not integrated with artificial intelligence, which is a primary reason for the score.
For how long have I used the solution?
I recommended a client implement ClearDATA Platform about one year back, as I was not part of using the product myself.
What do I think about the stability of the solution?
ClearDATA Platform is very stable.
What do I think about the scalability of the solution?
ClearDATA Platform is highly scalable.
How are customer service and support?
Overall, the customer support is pretty good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, the organization was using Palo Alto, but due to infrastructure and budget constraints, they wanted to switch to a different product, which is when ClearDATA Platform came in.
What was our ROI?
After ClearDATA Platform is implemented, I received an appreciation email from the client stating they are very satisfied with the platform, and they were very happy with both the implementation and my recommendation.
Once ClearDATA Platform is implemented, the client mentioned they saved a lot of time in compliance regulation and audit report generation, which also reduced manual intervention and the number of people required post-implementation.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing is that, compared to other projects, it is very lenient as per the standards.
Which other solutions did I evaluate?
We evaluated a few products available in the market before choosing ClearDATA Platform, including Prisma Cloud and Qualys.
What other advice do I have?
ClearDATA Platform is deployed in my client's organization using a hybrid cloud approach.
For the hybrid cloud deployment, we use Amazon Web Services, AWS.
The client purchased ClearDATA Platform through the AWS Marketplace.
I would rate ClearDATA Platform a nine out of ten. I choose a nine because of my experiences with customer support and customer experience when researching that particular product.
I advise others looking into using ClearDATA Platform to consider it as a must-try product for any healthcare organization, as it is particularly tailored for healthcare organizations.