What do you like best about the product?

ZoomInfo Sales with Copilot gives our sales directors the information they need for their targeted accounts so they reach out at the right time to the right people. I'm very impressed with how useful it is, as opposed to other AI products whose marketing far exceeds their capabilities. ZoomInfo has broadened its scope, making it an easier product to use for both admins and sales. I was especially impressed with their onboarding process - it was thorough and well-communicated. I also get consistently great support from our Account Manager.

What do you dislike about the product?

I've only run into a few issues with its Salesforce integration, and it's only because I'd like it to do something that it doesn't currently do.

What problems is the product solving and how is that benefiting you?

Finding the right target accounts is always a challenge, and ZoomInfo has solid industry and contact data to help us find the right accounts. Once identified for each sales director, CoPilot tells them every day which of their target accounts is showing intent, helping them decide when it's time to reach out and what's the best message.