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My team actually uses it!
What do you like best about the product?
It not a product with mid level resources that they are shying away from using unlike Auvik. They are compelled to use it more. The platform is definitely designed for much smaller businesses (i like) but I can see it scaling too.
What do you dislike about the product?
No API integration for configuration items. The PSA notifications contain really vague titles.
What problems is the product solving and how is that benefiting you?
It provides an easy way to audit all devices on the network and manage the ones you want Domotz to monitor. I got the platform for several reasons:
1) No one was using Auvik. I couldn't justify the price.
2) We lost the introduction/notification and adoption of devices when switching from Datto RMM and Ninja. Domotz notifies us of those new rogue devices.
3) I did not feel we had a sense of what was going on in the environment until we made the switch.
1) No one was using Auvik. I couldn't justify the price.
2) We lost the introduction/notification and adoption of devices when switching from Datto RMM and Ninja. Domotz notifies us of those new rogue devices.
3) I did not feel we had a sense of what was going on in the environment until we made the switch.
Domotz works amazing for monitoring network devices
What do you like best about the product?
Domotz alerts me when devices are down. The notifications are customizable.
It is seamless to log into the Domotz portal and see what devices are connected to what network port on a switch. This has been extremely useful when diagnosing an issue.
It is seamless to log into the Domotz portal and see what devices are connected to what network port on a switch. This has been extremely useful when diagnosing an issue.
What do you dislike about the product?
I have not ran into something that Domotz doesn't offer.
What problems is the product solving and how is that benefiting you?
The biggest issues I have ran into were getting notified when a device is down and where the device is located in the work. Domotz provides the exact network port where the device is located.
Domotz also does configuration backups on network switches. I dont worry about where I am going to keep backups. I am also able to power cycle PoE ports on switches.
Domotz also does configuration backups on network switches. I dont worry about where I am going to keep backups. I am also able to power cycle PoE ports on switches.
Great monitoring solution for smaller businesses.
What do you like best about the product?
Since implementing Domotz, we have been able to be alerted on any asset that plugs into our network that hasn't already been categorized. This has allowed us to react quickly to determine if the asset is allowed.
One of my favorite features is the ability to easily tell which device is plugged into what switch port for faster troubleshooting. It also backs up our switch configurations and always for monitoring of changes in configs.
One of my favorite features is the ability to easily tell which device is plugged into what switch port for faster troubleshooting. It also backs up our switch configurations and always for monitoring of changes in configs.
What do you dislike about the product?
The topology mapper is nice, but it can show inaccurate results at times.
What problems is the product solving and how is that benefiting you?
One of the biggest things is not knowing what's connected to your network. We are monitoring all of our VLANs and get alerted within seconds of a new device connected to our network. This allows IT to respond on whether or not it is a company owned asset.
We are also alerted when any switch configuration is changed and have automated backups.
We are also alerted when any switch configuration is changed and have automated backups.
Good product for the price
What do you like best about the product?
Domotz is a good for basic monitoring. The inventory scans of the network are thorough and provide a decent amount of management functionality. Setup was fairly easy and you can get the appliance for a reasonable price if you don't want to install an agent on any of your servers or PCs. The ability to mange devices form a web interface or SSH without having to use a VPN is nice. I do wish it had more device types like backup device, IPMI device or network controller. Does a nice job of finding devices on the network but I did find that it misidentifies IPMI interfaces on servers as a server (iDRAC, iLO and XClarity controllers). That being said, the price point is much less expensive than Auvik and if you are dealing with a lot of small and medium size businesses, will better fit their budget. When I did need to contact support, they were easy to reach and were very responsive. Integrates with out Halo app and was easy to configure. You will need to look closely at the devices discovered as it finds almost everything. All in a, a good product for the price.
What do you dislike about the product?
The dashboard needs to be a little more user friendly like it's main competitor, which in my opinion is Auvik. Having to create your own alerts was also a disadvantage compared to Auvik which has many built in alerts.
What problems is the product solving and how is that benefiting you?
It easily helps me find devices on the network to help me update our documentation and inventory for our clients as I work for a managed service provider. Remote management of devices without having to use a VPN is also a plus
Easy to Use Platfrom With Great Support
What do you like best about the product?
I really like how easy it was to configure, the mobile app integration, and its easy to maintain and scale out. The support are really easy to work with and have gotten to known several of them over the years.
What do you dislike about the product?
I would like some more advanced features related to network monitoring and network topoligies
What problems is the product solving and how is that benefiting you?
It allows me to remotely monitor the status, inventory, and health of the network from a high level and connected devices
Easy to Use and Works Great
What do you like best about the product?
The Domotz agent is easy deploy. We have used both the Windows agent and Linux image. It is especially useful for monitoring the status of critical infrastructure that does not have built in monitoring capabilities. The SNMP monitoring options are also good along with the ability to discover security issues and provide an accurate topology diagram.
What do you dislike about the product?
We have encountered a few problems, including devices going offline when their MAC addresses change. We also do not like having to pay extra to monitor multiple VLANs.
What problems is the product solving and how is that benefiting you?
Monitoring critical infrastructure in a cost-effective manner. Provides monthly reports that are easy to read.
Domotz is an excellent product for remotely managing the health of your AV systems.
What do you like best about the product?
What I really like about Domotz is how simple it is to use while still giving me a ton of useful features. The dashboard is super easy to navigate, and I get alerts right away if something on the network goes down. Being able to jump in and troubleshoot devices remotely is a huge time-saver, and it connects nicely with other tools I use. Overall, it just makes my life easier without costing as much as some of the other RMM options out there.
What do you dislike about the product?
What I don’t like about Domotz is that a few of the features feel a little limited compared to some of the bigger RMM tools. The mobile app doesn’t have everything the web dashboard does, and the reporting could definitely be more detailed with better historical data.
What problems is the product solving and how is that benefiting you?
Domotz is helping us stay on top of our clients’ AV systems by giving us real-time visibility and alerts when something goes offline or isn’t working the way it should. Instead of waiting for a client to notice an issue and call us, we can often spot and fix problems right away, sometimes even before they know there’s an issue. The ability to log in remotely saves us a ton of time and avoids unnecessary trips onsite, which means faster support for our clients and less downtime for their systems. Overall, it’s made our service more proactive, efficient, and reliable.
Domotz
What do you like best about the product?
The Domotz device and Domotoz cloud service are great tools for our day to day operations. The endpoint allows us to know when a location is offline, if the public IP address changed or any other major incident.
What do you dislike about the product?
There are times were we get multiple false positives and the location is actually online.
What problems is the product solving and how is that benefiting you?
I am always aware when my sites go down or when any configuration changes occur.
Exceptional tool
What do you like best about the product?
It gives instant insight into networks, the topology generator is great, and it's saved us some onsite visits. Incredible! For example, we shared a network diagram generated by Domotz with a corporate partner to answer their questions.
What do you dislike about the product?
Not much to complain about, user roles could be more granular. Specifically there's one super admin and as a manager, I can't add/remove users in Domotz whereas our owner gives me a role to do this with our other MSP tools.
What problems is the product solving and how is that benefiting you?
Domotz has helped us to improve network network design and resolve complex VLAN issues. Gives us great remote troubleshooting abilities.
Domotz for small MSP use
What do you like best about the product?
Easy to setup, procure and get running right out of the box.
What do you dislike about the product?
Network diagram feature is lacking for flat networks
What problems is the product solving and how is that benefiting you?
Allowing us to monitor network traffic to proactively spot slow downs, misconfigurations, allowing us access to the devices without VPN or RMM connections and IP subnet mapping
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