Endpoint Central (EE 250 computers & Single User)
ZOHO CorporationReviews from AWS customer
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Support is poor
What do you like best about the product?
Patch Management, Image deployment, Vulernability scanning
What do you dislike about the product?
Support is very poor. Phone connections are spotty and not clear. Waiting to get support can take more than a day and the issue is usually not resolved
What problems is the product solving and how is that benefiting you?
Patch Management and asset management. Issues with MDM from the day it was rolled out and still having connection issue
Recommendations to others considering the product:
Find another solution
Desktop Central - Does so much!
What do you like best about the product?
We have been able to consolidate several tools into one. ME Desktop Central is so easy to deploy and has so many great reports that gives you the information you need without jumping around lot of other tools.
What do you dislike about the product?
There are a lot of features, however, it would be nice to have more integration into the Manage Engine Stack.
What problems is the product solving and how is that benefiting you?
Desktop Central has allowed us to manage our entire estate from Windows Desktop, Apple Devices, Phones and tables right down to the integration with AD manager and reporting on the user's application use.
Recommendations to others considering the product:
The tools dose so much, it takes the hard work out of administrating our environment. from Patching, device management, automation of desktop deployment. All in one product, it's been around a while now and go t better with age.
Very Good
What do you like best about the product?
Remote control, Patches, Inventary and Report
What do you dislike about the product?
OS Deployment, integrations,I can't attach my remote connection to the ticket
What problems is the product solving and how is that benefiting you?
remote connection, equipment inventory, windows patches and equipment reporting
Desktop Central 10
What do you like best about the product?
I love to use DC10 because it is minimizing my workload and controlling the devices from a DC10
What do you dislike about the product?
At the movement, it is excellent and none to share for any enhancement or dislike
What problems is the product solving and how is that benefiting you?
It is helping me to manage the device's inventory, patching purposes
Good product, technical support needs work
What do you like best about the product?
Does everything that the vendor says it will do in regards to desktop management.
What do you dislike about the product?
Trying to get support for features that don't seem to work properly was a huge problem. Customer service was very slow to respond to any issues whether they minor or major.
What problems is the product solving and how is that benefiting you?
No longer using this product. We were using it for desktop management and application deployment.
excellent administration tool
What do you like best about the product?
its easy administration to the assets of the company
What do you dislike about the product?
when wanting to deploy new updates, it is prolonged
What problems is the product solving and how is that benefiting you?
Mitigate the previously managed vulnerabilities, leaving out the servers for not having an administration console.
Which is a good tool intended for IT administrators
Which is a good tool intended for IT administrators
Recommendations to others considering the product:
It is a tool that offers a great benefit when using it, optimizing administration times and keeping all assets up to date with updates.
Brilliant
What do you like best about the product?
controlling every little aspect of our company's machines
What do you dislike about the product?
there are still details to be tweaked, but it's not business disruptive
What problems is the product solving and how is that benefiting you?
Patch management, OS deployment, remote controlling, managing inventory
The Best application for end point management.
What do you like best about the product?
I Loved the patching and Software deployment Modules and the Inventory Modul as well.
So simple to use and has a plethora of information. This is the best alternative for SCCM and Bigfix.
So simple to use and has a plethora of information. This is the best alternative for SCCM and Bigfix.
What do you dislike about the product?
systems outside the network need a gateway server to communicate with the on-prem DC server, But I would love to have that product included in the OEM pricing instead as a separate add-on
What problems is the product solving and how is that benefiting you?
In work from home scenario, managing remote PCs is a breeze. Security updates, Software deployments, Performance monitoring, and even Policy rollouts were smooth.
Recommendations to others considering the product:
for endpoint management ... go for it
So far, so good!
What do you like best about the product?
Intuitive and easy-to-understand interface.
What do you dislike about the product?
Some confusion around Sites, IP Scopes, and Scope of Management. Not super clear to me, yet. But we'll get there.
What problems is the product solving and how is that benefiting you?
Regulatory compliance, patch managemenht, primarily.
There is no support for this product.
What do you like best about the product?
There is a good idea behind this product, many useful tools included. But because of complexity, there are many bugs and problems.
What do you dislike about the product?
In the past eight months, I opened a lot of tickets related to bugs, security issues, and problems with the software. Most of them are MAC OS related. 50 % of these tickets are unresolved, so we have unusable software. It is impossible to talk to a real support person. The whole support team is based in India, and they reply by email only once a day, just asking you to upload logs . Phone support is also useless because there are no people to answer unless you are looking to buy more licenses. So definitely not recommended for large mission-critical deployments.
What problems is the product solving and how is that benefiting you?
Asset management.
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