What do you like best about the product?

1. App Push notifications helped us drive conversions.
2. We were able to engage users with highly personalized content with predictive audience segmentation.
3. We really appreciate the efforts the customer success team made to solve any problem we encountered.

What do you dislike about the product?

We faced some onboarding issues with App SDK initially, but the customer success team resolved them very quickly.

What problems is the product solving and how is that benefiting you?

We needed a tool or solution that could help us personalize our interactions with the customers and drive conversions. With the help of Insider, we were able to refine our targeting and launched personalized App Push notifications that resonated with our audience.

The data-driven journeys we built with Architect were made into engaging and relevant on-site experiences for the users by Web Suite.. We ended up surpassing our targets in Q4 by almost 110%.