Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
353 reviews
from
External reviews are not included in the AWS star rating for the product.
Great tool, great internal adoption, great support!
What do you like best about the product?
Ease of use, analytics, search and speed at which users can be successful with the tool and end user adoption. We came from a legacy tool that was deep in terms of features but somewhat cumbersome to create and curate content. We saw low adoption, content views and distrust in the search results.
With Simpplr, our users can be successful with little to no guidance. We have a greater number of content creators than ever creating valuable, meaningful content.
With Simpplr, our users can be successful with little to no guidance. We have a greater number of content creators than ever creating valuable, meaningful content.
What do you dislike about the product?
No real issues with the tool, this was the right tool for us as an organization. Perceptually light weight but incredibly powerful. We have had a couple of key integrations that were not available when we deployed but these have been addressed in quarterly releases since we launched.
What problems is the product solving and how is that benefiting you?
Mobile presence was of huge importance based on our distributed work force. We also had very few people that were comfortable creating content in our previous solution without direct IT involvement. Because of this, we had few content creators and content wasn't curated as often as it should be. With Simpplr, site management is easy and the ability to share the content creation responsibilities has led to engaging/valuable content.
Simpplr makes employee communication easy!
What do you like best about the product?
Simpplr's functionality is top-notch....it's easy - not only as an administrator, but as an end-user. Communicating to employees, whether it's breaking news or a change in a procedure, can be accomplished simply.
What do you dislike about the product?
Since Simpplr is built on the SalesForce platform, we've had a few weird interactions, none that weren't remedied quickly. Working through any technical issues with the Simpplr team is not hard; they want to understand any conflicts in the systems as well. And actually, Simpplr's relationship with SalesForce was one of top-reasons we made the decision to go with Simpplr.
What problems is the product solving and how is that benefiting you?
The benefits are many: the user experience primarily. All 800+ employees have the ability to interact on this social intranet...to like pages and articles, to make comments to each other, give a shout-out to a colleague. What we thought might be an issue to monitor has not been an issue at all.
We've also added all the tools that employees need to do their jobs to the home page...it's easy for a banker to access what they need to assist the customer.
We've also added all the tools that employees need to do their jobs to the home page...it's easy for a banker to access what they need to assist the customer.
Happy Customer
What do you like best about the product?
Simpplr provides great value for the price we pay. It was easy to implement, easy to administer and easy to use.
What do you dislike about the product?
No real complaints. It's easy to use and to administer.
What problems is the product solving and how is that benefiting you?
We needed an intranet/central repository for company policies and other generally shared documents and information.
Million miles better than our old Intranet
What do you like best about the product?
Simpplr was super easy to deploy and so easy to train users on. Even those who weren't very confident with tech picked it up so quickly.
We have had amazing feedback from employees - including the quote I used for this Title 'Million miles better than our old Intranet' and 'Before I would never really check the Intranet, whereas now I actively go onto the terminal to see what's happening in the world of PS!
It is easy to make it look slick as well.
We have had amazing feedback from employees - including the quote I used for this Title 'Million miles better than our old Intranet' and 'Before I would never really check the Intranet, whereas now I actively go onto the terminal to see what's happening in the world of PS!
It is easy to make it look slick as well.
What do you dislike about the product?
Would love if we could duplicate content - like recurring events and pages and also host video content within the platform.
What problems is the product solving and how is that benefiting you?
We needed a one-stop-shop for all employees as well as a platform that broke down geographical barriers across offices. Previously updates were lost in Slack or email so it's been so nice to give people a place to go and find the resources they need.
Deploy an intranet in no time
What do you like best about the product?
Ease of configuration and deployment. Simpplr was very easy to configure and launch, the majority of the work that was required was on the content audit side and making sure that the content that is being migrated to Simpplr is relevant, up-to-date and high quality. Simpplr "pages" approach makes it easy to create engaging interconnected content. The variety of different roles available (content managers, site managers, site owners) truly supports a decentralized governance model, which in our case was a must-have.
What do you dislike about the product?
Lack of dedicated support team for EMEA. Our deployment was in Europe, so we had to work around quite a big time zone difference. The team made themselves available as of 6am their time to mitigate this problem however.
What problems is the product solving and how is that benefiting you?
We use Simpplr as our Intranet and knowledge management tool. We have migrated all of our organization-wide announcements to it and almost completely eliminated sharing policies/articles/updates as files, they are all being published on Simpplr now. We leverage the different channels, like announcements or the home carousel to segment the communications accordingly to the different audiences we have.
Awesome Intranet!
What do you like best about the product?
I love having Simpplr as our intranet. It allows us to offer our employees one source of truth for all things at our company. The customer support team is super helpful!
What do you dislike about the product?
There are some technical issues that take a while to resolve. But we always provide feedback and Simpplr works on resolving those for us.
What problems is the product solving and how is that benefiting you?
Source of truth for all our employees. Have a question? Go to our intranet to find the answer! Helps us self serve our growing company more.
User-friendly interface that enables employees across the organization!
What do you like best about the product?
I appreciate how intuitive Simpplr is to use - from the moment I logged onto the platform, it felt familiar. More than that, it is so easy to begin creating content, and encourage others to submit content to be published. Due to its ease of use, we've seen a huge uptick from our global workforce in wanting to create content for their departments, affinity groups, CSR initiatives, and beyond!
What do you dislike about the product?
The only downside to Simpplr would be certain things surrounding compliance, but that is only because our team has strict protocol surrounding this which limits what we can/cannot post. However, the team at Simpplr has worked tirelessly with us to figure out ways to still deliver critical content to our employees.
What problems is the product solving and how is that benefiting you?
We finally have a centralized knowledge base that is easy to navigate! Before Simpplr, we were so dependent on Slack for communications and announcements, but Slack is not designed for this type of communication. While we still use Slack, there has been a transition to using it as a way to promote content on Simpplr. No longer are announcements lost in a channel or direct message that could take forever to find, but everything our employees need lives write on Simpplr!
Recommendations to others considering the product:
I recommend looking at the integrations Simpplr has and analyze them against your current and prospective tool stack!
Excellent product, keeps, planning, launching and running an intranet simple
What do you like best about the product?
The product is incredibly well thought out and can be completely run by your internal comms teams, no need to be technically savvy.
What do you dislike about the product?
Working with a different time zone (we are a European company).
What problems is the product solving and how is that benefiting you?
Better internal communication, easier and faster for colleagues to self-serve knowledge and information and better collaboration with 6 distributed offices
Recommendations to others considering the product:
Have a concrete plan for what you would like your intranet to be and how it will fit into your digital workplace. From there Simpplr is easy to implement
Simpplr Makes it Simple
What do you like best about the product?
It's the perfect solution for a centralized location for anything and everything relating to company policies, employee recognition, and any other information necessary to create a centralized and engaging location for employees to visit constantly. It is a place employees look forward to visiting and is a fun product in a way that it doesn't feel like a "burden" for employees to want to be engaged in the process on the site very frequently. Beautiful app as well that allows employees to remain up to date and engaged on the go.
What do you dislike about the product?
Implementation was a bit bumpy as it relates to google single sign-on and other things, but the company (from the CEO down) got involved and things were figured out in a professional and expedient way.
What problems is the product solving and how is that benefiting you?
Centralized intra-net with significant engagement by employees across all companies. A central repository for company policies, updates, and urgent announcements. The biggest benefit is that it is a very efficient way to ensure all employees can be quickly aligned on key announcements.
Keeping us connected
What do you like best about the product?
As a national organisation with a range of users with varying computer skills, Simpplr allows us to stay connected and gives everybody the chance to participate. The user interface is clean and navigation is easy. The search functionality is incredible and you can pretty much always find what you're looking for. Even a post on the feed from years ago.
Simpplr have an accessible and supportive team who are ready to help you solve any problem, and on the rare occasion there is an issue, they sort it out quick smart. Simpplr support teams are superior to any I have come across before.
I love that the system can be branded: we affectionately call our intranet ALFIE: A Leukaemia Foundation Information Exchange.
Simpplr have an accessible and supportive team who are ready to help you solve any problem, and on the rare occasion there is an issue, they sort it out quick smart. Simpplr support teams are superior to any I have come across before.
I love that the system can be branded: we affectionately call our intranet ALFIE: A Leukaemia Foundation Information Exchange.
What do you dislike about the product?
Keeping on top of the content that is posted in the feed can be overwhelming for some employees, especially those who are not sitting at a computer daily. To help with this, we use a weekly newsletter to highlight the must-know information. The newsletter functionality in Simpplr could be improved to be more flexible.
What problems is the product solving and how is that benefiting you?
As a nationally disperse organisation in Australia, we have offices and people across the country, some work remotely by themselves or with one or two colleagues in a small office. Keeping all our people connected and having a single source of truth has allowed us to keep people informed, given them a platform to have a voice to share challenges and wins. We exceed 80% of our people logging in month on month, and similar percentages for viewed content. Simpplr makes keeping people informed, well, simple.
Recommendations to others considering the product:
At a minimum, at least put Simpplr on your shortlist. Their level of support is amazing, and the system itself is a great for employee communication.
showing 241 - 250