Celonis Platform
CelonisExternal reviews
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Celonis Review
What do you like best about the product?
Celonis has been a game-changer for our process optimization efforts, giving us a clear, data-driven X-ray into how our operations truly run. While the initial setup and learning curve were a bit challenging, the visual insights it provides are incredibly powerful and have helped us identify some bottlenecks.
What do you dislike about the product?
There could be easy to watch tutorial videos for people new to the platform
What problems is the product solving and how is that benefiting you?
Business process inefficiencies such as manual procure to pay process
Easy Setup with Efficient Process Automation
What do you like best about the product?
I love how easy the setup process is with Celonis, saving me time and hassle from the start. The intuitive interface allows me to rework tasks quickly without needing to rely on other tools. I appreciate the feature that lets me filter priorities, streamlining decision-making and workflow efficiency.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I find Celonis automates my processes, simplifying decision-making and reducing workload with an easy interface and prioritization features.
ETL
What do you like best about the product?
ETL is an essential component of any data pipeline. ETL stands for extract, transform, and load, and I appreciate how it takes unorganized data and refines it, making the data clean and providing proper context. This aspect of ETL is something I really value.
What do you dislike about the product?
So far, my experience exploring this platform has been positive. In terms of user experience and the interface, I would probably rate it a 7 out of 10.
What problems is the product solving and how is that benefiting you?
By creating a digital twin of an organization's operations through process mining and execution management, it becomes possible to uncover hidden process inefficiencies.
Celonis Transforms Processes with Data-Driven Insights
What do you like best about the product?
Celonis provides exceptional visibility into business processes, making it easy to identify bottlenecks, inefficiencies, and areas for improvement. I appreciate how the platform delivers data-driven insights in real time, supported by clear visualizations that are easy to interpret for both technical and business users. Another strength is its ability to integrate seamlessly with major ERP and CRM systems such as SAP, Oracle, and Salesforce, ensuring smooth data connectivity. What stands out most is that Celonis goes beyond simply identifying problems—it provides actionable recommendations that help drive measurable improvements across operations.
What do you dislike about the product?
While Celonis is a powerful platform, the initial learning curve can feel steep, especially for new users unfamiliar with process mining concepts. However, once the basics are understood, the platform becomes much easier to navigate. Additionally, the wide range of features can feel overwhelming at first, but this also reflects the depth and capability of the tool. Some advanced customizations may require technical expertise, yet this ensures the flexibility to adapt the platform to complex business needs.
What problems is the product solving and how is that benefiting you?
Celonis is helping us uncover inefficiencies and hidden process variations that are difficult to identify through traditional reporting. By using process mining, we are able to visualize end-to-end processes, detect bottlenecks, and understand where deviations from the standard workflows occur. This has directly improved process transparency and reduced manual effort in root cause analysis. As a result, we can prioritize the right improvement initiatives, increase operational efficiency, and achieve measurable cost savings while enhancing overall business performance.
My experience with Celonis: powerful tool with a learning curve
What do you like best about the product?
Celonis stands out for its excellent execution and attention to every aspect of its website. The interface is fast, and the user experience is smooth and enjoyable. I found the dashboard to be superior to most similar websites I have used, which often lack in these areas. Celonis, however, seems perfect in every respect. Its AI feature is especially impressive, as it helps users understand the core elements with ease.
What do you dislike about the product?
On the downside, for a new user, the interface can feel heavy and complex. Also, if the AI gives wrong suggestions, you need to double check. But overall, I believe Celonis offers strong value for teams serious about optimizing business processes. I’d recommend it to medium and large organizations willing to invest in training and setup
What problems is the product solving and how is that benefiting you?
Celonis help us to see our process flow in real time instead of guessing where the delays are. Earlier we was spending lot of time in manual checking of steps and reports, but now system directly show bottlenecks and rework area. It save effort for our team and also we can explain management with clear dashboard instead of only excel sheets. Sometimes data connection take time to setup but once it is done the benefit is huge, because we catch issues faster and improve cycle time. Overall it make process more transparent and less arguments because everyone see the same facts.
Good
What do you like best about the product?
There process mining service are good. Invoice delay services
What do you dislike about the product?
It's good in visualization Nd automation but sometimes takes time for processing
What problems is the product solving and how is that benefiting you?
Celonis solves inefficiencies in business processes by identifying bottlenecks and automation opportunities, helping companies save time and cost.
Powerful tool for uncovering process inefficiencies
What do you like best about the product?
Celonis makes it much easier to see where processes are breaking down or taking longer than they should. The dashboards are clear and interactive, and I really like how fast it is to go from raw data to actual insights. It saves a lot of time that would normally be spent digging through reports manually, and it helps us back up decisions with facts instead of just gut feeling.
What do you dislike about the product?
The learning curve can be a bit steep at the start, especially when you want to build more complex analyses or customize dashboards. Some features feel hidden behind too many clicks, and occasionally performance slows down when handling very large datasets. It’s not a deal breaker, but there’s definitely room for making the platform more intuitive for new users.
What problems is the product solving and how is that benefiting you?
Celonis is helping us pinpoint where processes slow down and where rework happens too often. It makes it clear which steps are adding unnecessary time or cost, so we can focus our efforts on fixing the right issues. By having this visibility, we’re able to improve efficiency, reduce manual work, and make decisions backed by real data rather than assumptions.
Turning Process Data Into Clear, Actionable Insights
What do you like best about the product?
The part I like most about Celonis is it provides you with clear pictures of complex process data that are understandable by everyone on the team. Not only does it illustrate bottlenecks, but it also demonstrates what happens when you address them, making for easy prioritization.
What do you dislike about the product?
Because the tool is, by its very nature, so data-driven it is also takes a fair amount of up-front elbow grease to ensure that there’s not only clean datasets, but also that these can sit in harmony with each other. When these building blocks are set up and tested carefully, the analysis that derives from them, along with its dashboards, is so powerful and impactful.
What problems is the product solving and how is that benefiting you?
The ability to find inefficiencies, find areas of automation and accelerate decision-making has made the difference between making decisions with facts versus assumptions—it’s saving time, it’s allowing us to have transparency into what our business does and then from a resiliency perspective.
It was good
What do you like best about the product?
Its quite helpful when it comes to this product
What do you dislike about the product?
Nothing as such since it has been working great for me
What problems is the product solving and how is that benefiting you?
I have been using it for personal use
Powerful process mining capabilities that reveal hidden inefficiencies
What do you like best about the product?
Celonis provides unmatched process mining tools that visualize how processes truly run. It helps companies identify hidden inefficiencies and bottlenecks that are often invisible in traditional reporting methods.
What do you dislike about the product?
Although powerful, Celonis can be overwhelming for beginners. It requires significant training to understand process mining concepts and fully leverage the platform’s advanced analytical features.
What problems is the product solving and how is that benefiting you?
Celonis solves the problem of hidden inefficiencies in business processes. By visualizing real workflows, it helps organizations see where delays and redundancies occur, leading to better optimization and faster operations.
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