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    Jasbir S.

G2 Review

  • February 13, 2023
  • Review provided by G2

What do you like best about the product?
Cutover is a highly regarded platform that provides organizations with an efficient and streamlined approach to managing their critical change, incident, and problem processes. It offers a range of features that allow teams to plan, manage, and execute change management activities in a coordinated manner, ensuring minimal downtime and reducing the risk of errors. The platform is designed to be user-friendly and flexible, allowing teams to adapt it to their specific requirements and workflows.
What do you dislike about the product?
Users have reported challenges with the platform's customization options and user interface. Some users have also expressed the need for better integration with other tools and systems. However, it is important to keep in mind that these are subjective opinions and the experience may vary depending on the individual user and their specific use case. Additionally, Cutover has a dedicated support team and a customer-focused approach, so any issues or challenges can often be resolved quickly.
What problems is the product solving and how is that benefiting you?
Cutover is designed to solve common challenges that organizations face when managing critical change, incident, and problem processes. These processes can be complex and time-consuming, and they often involve multiple teams and stakeholders, making coordination and communication difficult. Cutover helps organizations overcome these challenges by providing a centralized platform for managing these processes, including tools for planning, execution, and reporting.

The benefits of using Cutover include:

Streamlined Processes: Cutover provides a standardized and streamlined approach to change, incident, and problem management, reducing the risk of errors and minimizing downtime.

Improved Coordination: Cutover enables teams to work together more effectively, improving communication and collaboration and reducing the risk of conflicting changes.

Increased Visibility: Cutover provides real-time updates and status information, allowing teams to stay informed and take timely and informed decisions.

Enhanced Reporting: Cutover provides a comprehensive reporting framework, including custom reports, real-time dashboards, and historic data analytics, enabling teams to track progress, identify trends, and make informed decisions.

These are just a few examples of the benefits that organizations can realize from using Cutover. By solving common challenges and improving the efficiency and effectiveness of change, incident, and problem management processes, Cutover can help organizations to reduce downtime and minimize the risk of errors, resulting in a more resilient and responsive IT environment.


    Umer B.

Centralized and organized platform

  • February 06, 2023
  • Review provided by G2

What do you like best about the product?
The platform provides a centralized and organized approach to incident management, enabling teams to coordinate and communicate effectively during high-pressure situations.
What do you dislike about the product?
User interface and lack of customization options
What problems is the product solving and how is that benefiting you?
Cutover is designed to solve the problem of managing critical change events, such as system migrations, data center migrations, and software deployments, in an organized and efficient manner. By providing a centralized platform for incident management, Cutover helps organizations reduce the risk and impact of incidents during these events, and increase the chances of a successful outcome.


    Yunus M.

Real-time visibility and control

  • December 17, 2022
  • Review provided by G2

What do you like best about the product?
1. Workflows in the workplace: is excellent and comes with templates. When you have a lot of complicated workflows with a lot of steps and directions, this simple feature gets really complicated. However, the same workflow can be utilized by duplicating and then constructing new workflows from the template once it has been created.

2. Observability of human and non-human work: can be accomplished at the company level using this tool. This is not an easy task, but Cutover can easily complete it. It has integration options, agents that can monitor it, and near-real-time reports to the central console.
What do you dislike about the product?
This tool has a steep learning curve. Due to the company's lack of an online presence and the fact that this platform is relatively new, it is challenging to find solutions to problems. However, Cutover's customer service is extremely helpful and almost always helps you find answers.
What problems is the product solving and how is that benefiting you?
We primarily use this tool for observability in order to maintain and even improve work efficiency. This gives us real insights into what is going on with the assets of the company, and dashboards help us envision and determine the next steps we can take to improve employees' efficiency.


    Kartheek G.

helps for faster cloud migration

  • October 07, 2022
  • Review provided by G2

What do you like best about the product?
I use Cutover primarily for cloud migration and automation. Cloud migration with cutover is three times faster than conventional ways. Collaborative automation with cutover reduces the effort.
Financially better when compared with similar tools in the market.
What do you dislike about the product?
It's a little hard to learn as we don't have many resources to go through. I don't have any other issues with cutover.
What problems is the product solving and how is that benefiting you?
Faster cloud migration, Improving work efficiency, Team collaboration to reduce time and work efforts.


    Computer & Network Security

Improve firm-wide observability from single pane of glass with Cutover!

  • August 09, 2022
  • Review provided by G2

What do you like best about the product?
1. Organisational Workflows: is great and is available with templates. This easy to use feature gets real complex if you have big workflows involving tons and tons of steps and directions. However, once you have created the template, the same workflow can be used by duplicating and then creating new workflows from it.
2. Human and non-human work observability: can be achieved at a firm-level from this tool. This is not an easy task, but this can simply be done by Cutover. It has ways to integrate, agents to monitor and report back to the central console in near real-time.
What do you dislike about the product?
Learning curve is huge for this tool. Since this is a very new platform, company does not have a very exhaustive documentation, and due to low internet presence, finding answers to your problems is very tough. However, Cutover's customer service is really helpful and help you find answers most of the times.
What problems is the product solving and how is that benefiting you?
Primarily, we are using this tool for observability to maintain and even increase efficiency of work. This gives us real insights on what is happening on companies assets and dashboards help us visualize and evalute next steps to increase employees efficiency.


    Kunal M.

Makes recovery procedure designing /documentation very simple.

  • June 09, 2022
  • Review provided by G2

What do you like best about the product?
Its easy GUI, Streams workflow, task details, reporting, filtering options - all makes it an tool to manage recovery efficiently.
What do you dislike about the product?
The dashboard may include more options like the number of SRP's per business unit, the quality state of SRP's etc.
What problems is the product solving and how is that benefiting you?
Recovery procedures are now simple.
Recommendations to others considering the product:
1. A variety of in-build templates for various Infra set-ups, like AWS, Mainframes, etc.
2. Dashboard showing reports on Quality of the SRP's.
3. A on-the go QA error and hints suggested while the SRP is created in the tool.