What do you like best about the product?

First and foremost, the platform is very userfriendly and easy to navigate for both project managers and linguists. It comes with all the necesarry features a professional translator needs in order to perform their work, including TM's, TB's, concordance search, QA, comments, find and replace functionality and much more. It also offers the oportunity to see translations of the same segments that you're working on in more languages, which I find quite usefull to ensure ToV consistency when working on projects with other Nordic languages. I use the platform everyday, and the customer support is also very effective, they usually get back within a few hours, or minutes even.

What do you dislike about the product?

Sometimes it seems that not all QA issues are captured when running the QA check. This eventually means it's necessary to run it multiple times until all issues has been registered (and solved), before the project can be set to "complete".

What problems is the product solving and how is that benefiting you?

Phrase makes it easy to translate and localize texts, whether it being from scratch or with the use of MT (DeepL).