We used Recorded Future to find many things like passwords captured in the dark net and websites selling other information regarding our domains. We use the solution to search for our brand or other institutions on the darknet.
Recorded Future Intelligence Platform
Recorded FutureExternal reviews
External reviews are not included in the AWS star rating for the product.
Recorded Future Review
Recorded Future takes Threat Intel to the next level
A stable solution that can be used to detect everything regarding an organization’s domain on the darknet
What is our primary use case?
How has it helped my organization?
Recorded Future helps our organization to be a step ahead of future attacks.
What is most valuable?
The most valuable feature of Recorded Future is how it detects everything regarding our domain.
What needs improvement?
Recorded Future is a very expensive solution, and its pricing could be improved.
For how long have I used the solution?
We recently acquired Recorded Future.
What do I think about the stability of the solution?
Recorded Future is a stable solution, and we haven't experienced any downtime with it.
What do I think about the scalability of the solution?
Recorded Future is a scalable solution. Around five users are using the solution in our organization. We are spread across the country and have around 30,000 endpoints for Recorded Future.
How was the initial setup?
We are still learning how to use the solution. I think Recorded Future has a normal deployment or a normal learning curve.
What about the implementation team?
It takes around three months to deploy the solution.
Which other solutions did I evaluate?
Before choosing Recorded Future, we evaluated other options like Mandiant and FortiRecon. We chose Recorded Future because it gives much better results.
What other advice do I have?
Organizations must have at least two dedicated technicians working with the solution since the learning curve is a little big. To use the solution to its maximum capacity for the first year, having at least two technicians working with Recorded Future is better.
Overall, I rate Recorded Future ten out of ten.
Integrates well with other security solutions and can be customized easily
What is most valuable?
Recorded Future integrates well with other security solutions in a security stack. It is one of the best things you can spend your money on to obtain better results that are more tailored to your organization.
From the feedback I've received from my clients, the most valuable feature is the ability to personalize the solution. The ability to have a customized dashboard makes it easy for leadership and management to obtain details. Intelligence analysts or security engineers care about the actions and results, whereas the leadership care about graphs and reports. Recorded Future helps my clients create reports and also determine how the intelligence that is generated is consumed. They can easily show the benefits to the leadership without them having to invest 10 hours a week into transferring numbers into a graph or into creating reports.
What needs improvement?
At present, my clients need to be trained by me or another organization on how to use Recorded Future and how to get the best out of it as an analyst, engineer, and administrator. It would be better if clients could directly learn these things without having to go through me or other organizations.
For how long have I used the solution?
I've been using Recorded Future for three years. I have worked with it deployed both on-premises and on AWS cloud.
What do I think about the stability of the solution?
The uptime of the solution is great. I've encountered only a few situations in the past where I needed to use Recorded Future and it wasn't immediately accessible. However, I was able to access it after about three hours.
What do I think about the scalability of the solution?
It's definitely scalable.
How are customer service and support?
My experience with technical support has been okay.
How was the initial setup?
I found the initial setup to be easy. On-premises deployments take a few hours, and cloud deployments may take longer. Depending on the client and their level of expertise, the integration of the solution may taka a few months to two years.
What about the implementation team?
I usually deploy the solution myself for my clients.
What's my experience with pricing, setup cost, and licensing?
The biggest disadvantage of Recorded Future is the cost here in Eastern Europe. The solution is correctly priced for big companies who have the money to invest in such solutions. Also, the solution is useless on its own, which means that you have to invest in other solutions with which Recorded Future can be integrated.
At present, Recorded Future can cost 60,000 euros per year. I am able to offer my clients a 5% to 10% discount, but in this region, the cost is still prohibitive even with the discount.
If Recorded Future were more flexible in terms of price, there would be better sales opportunities in Europe and Eastern Europe, in particular, because we have more small- and medium-sized companies here.
What other advice do I have?
Recorded Future is a great tool overall for threat intelligence. I think it's one of the best to add to an organization's security stack. However, the licensing costs are extremely high for small- to medium-sized companies. As such, I would rate it at nine on a scale from one to ten, with one being the worst and ten being the best.
Recorded Future Review
Excellent platform and outstanding support team
Incredible data
Good and organized by modules
Easy to use and good training path