Best solution with extremely quick time to value and outstanding ROI due to automatization.
What do you like best about the product?
Ease of implementation and completness of features, extrem value compared to what is out there.
What do you dislike about the product?
Not much, looking forward to more recongnition as this solution is gaining traction.
What problems is the product solving and how is that benefiting you?
Ther possibily to have an affordable helpdesk and ticking solution without the needs of programmers. Time to value is very fast, and learning curve quite easy master.
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