What do you like best about the product?

Flexibility of the application, great support from the Halo team, Halo can also be used for other parts of our business. No limit to end users, Halo is smaller than some of its competitors so the service is much more personal

What do you dislike about the product?

I haven't come across anything I don't like about Halo, it all works like it should so have no complaints

What problems is the product solving and how is that benefiting you?

The main problem we have solved is the managing of multiple shared mailboxes, we are also able to create forms on our portal for our customers to access

Recommendations to others considering the product:

I would definitely recommend Halo, we did a bunch of demos for these kind of services and found Halos larger competitors to be lacking in flexibility and some of them wouldn't even do a 1 on 1 demo as they obviously dont value their customers enough to give a personal touch.

We are always able to get hold of Halo support when we need it and have been able to do everything we have wanted to do within the confines of Halo