My main use case for Sophos UTM is to support several customers; we have some enterprise customers as well, but they use different firewalls, and for the smaller customers, usually we have our local Sophos, and then they have their own Sophos at their premises. We usually have site-to-site VPNs and monitor their on-premise equipment with our monitoring system.

At our own company, we also use Sophos UTM as a mail gateway, and we use it for the VPNs for the road warriors, providing remote access for employees.

In my opinion, the best features Sophos UTM offers are part of the firewall itself, so we don't need an extra appliance, we don't need to set up extra open-source VMs or anything. It's just part of the gateway that is connected to the internet anyway, and we protect our Exchange servers with it. This works fairly well in my opinion, and it's good.

What I appreciate most about the features is that you can have modules with Sophos UTM, so network protection including the reverse proxy, or that you can have a module for the email protection, a module for the network protection, and so on. You really can only purchase the functions you need and still have the possibility to add later, so that's excellent.

Sophos UTM has positively impacted my organization certainly in all of those areas because any security system you have is better than none. The ease of use and the pricing have made it very easy even for smaller clients to have certain security measures in place. I would count that as a win for security and cost saving at the same time.

I can share specific outcomes regarding Sophos UTM; we've seen reduced costs certainly. Either the clients wouldn't have any security measures at all, just an ISP provided router, but those don't serve very well security-wise. Or they would have had larger, more expensive firewalls, and Sophos UTM really is easier on the budget. We've also seen time saved, definitely. We streamlined all our clients into using Sophos UTM if they want to have their on-premise infrastructure monitored, and that really saves a ton of time.

The needed improvements for Sophos UTM include that the GUI could be a little more high-resolution-aware because it's still stuck in the small, low-resolution admin days, and those are long over.

I choose a rating of nine out of ten for Sophos UTM because, as I mentioned, the graphical user interface is stuck in the past, and some things here and there are not implemented to the full, such as the reverse gateway thing, reverse proxy, and web application firewall. If you want to really implement some rules that are a little bit more difficult, Sophos always recommends getting the dedicated WAF, or web application firewall, but I would prefer to have more features on the web application firewall in the firewall itself because it would make more sense. Other than that, it's a very smooth experience, and I really appreciate it.

I have been using Sophos UTM since before it became Sophos. I used it from the Astaro days, actually, before they were bought by Sophos, so since 2009. I have been using Astaro and all the way up until recently when it became Sophos UTM.

Sophos UTM is very stable.

In terms of scalability, Sophos UTM is very good. You can have large appliances or small appliances, you can change them, you can have high availability clusters, so very, very scalable in my opinion.

The customer support for Sophos UTM used to be better when it was still Astaro, but those days are long gone. The customer support has been good to mediocre, but not very good.

I previously used different solutions; for the smallest of our customers, I usually use OPNsense, for example, the open-source firewall, because they don't want to pay any money whatsoever, besides needing more time to set up and everything. For larger customers, we usually had a FortiGate, for example, but FortiGate is a little bit more expensive and a little bit harder to set up, so I count Sophos UTM really good for that.

My experience with pricing, setup cost, and licensing with Sophos UTM is that I was astonished to find that the prices are a little lower than competitors, and I'm really pleased with the functionality that you get for the price.

I have seen a return on investment with Sophos UTM, and I can share that the price is around thirty percent better, especially if you count in the employee time.

Before choosing Sophos UTM, I evaluated other options including FortiGate, OPNsense, and SonicWall, which was one customer using.

The customer support for Sophos UTM used to be better when it was still Astaro, but those days are long gone. The customer support has been good to mediocre, but not very good.

In my opinion, the best features Sophos UTM offers are part of the firewall itself, so we don't need an extra appliance, we don't need to set up extra open-source VMs or anything. It's just part of the gateway that is connected to the internet anyway, and we protect our Exchange servers with it.

I choose a rating of nine out of ten for Sophos UTM because, as I mentioned, the graphical user interface is stuck in the past, and some things here and there are not implemented to the full, such as the reverse gateway thing, reverse proxy, and web application firewall.

What I appreciate most about the features is that you can have modules with Sophos UTM, so network protection including the reverse proxy, or that you can have a module for the email protection, a module for the network protection, and so on.

At our own company, we also use Sophos UTM as a mail gateway, and we use it for the VPNs for the road warriors, providing remote access for employees.

In terms of scalability, Sophos UTM is very good. You can have large appliances or small appliances, you can change them, you can have high availability clusters, so very, very scalable in my opinion.

I can share specific outcomes regarding Sophos UTM; we've seen reduced costs certainly. Either the clients wouldn't have any security measures at all, just an ISP provided router, but those don't serve very well security-wise.

Before choosing Sophos UTM, I evaluated other options including FortiGate, OPNsense, and SonicWall.

My advice for others looking into using Sophos UTM is that it's really good to have fairly good knowledge of Linux because Sophos UTM is built on Linux and it helps debugging, it helps, for example, network tracing, and issue fixing. Other than that, get the introduction course and get ready to deploy. It's really easy. I give Sophos UTM an overall rating of nine out of ten.

We are still working with Sophos UTM, so I can confirm that we have not switched to something else.

I have been working with Sophos UTM since 2018.

The most valuable features in Sophos UTM are Mail Protection, Web Server, advanced endpoint, and the servers. Our systems are silent, secure, and we don't have many problems with security policy enforcement.

In terms of setting rules to guard the organization, especially on the network, we can set those rules, and through Sophos Central, we are able to see the equipment that has been registered and all the reports on the performance of each piece of equipment. For the endpoint equipment, there are close to 300 people using Sophos UTM in my company.

We have five administrators and around 10 servers, so we have advanced server protection that we are using.

We find the most valuable features in Sophos UTM to be Mail Protection, Web Server, advanced endpoint, and the servers. It helps us quite a lot, especially because since we use Sophos UTM, malware intrusions are not rampant.

It has helped us to set rules to guard our organization against any intrusion from outside. Our systems are silent, secure, and we don't have many problems with security policy enforcement. In terms of setting rules to guard the organization, especially on the network, we can set those rules, and through Sophos Central, we are able to see the equipment that has been registered and all the reports on the performance of each piece of equipment.

I would prefer to see additional features in the next release of Sophos UTM because cyber crime increases every day, so we also need to improve our game to prevent any chances for intrusion.

I cannot be specific regarding the features I would prefer to see in the future in Sophos UTM. In everyday life, there is room for improvement; it is the biggest room, so there is always a need to improve. Through the technical team, they can look at the loopholes and then be able to seal all the vulnerabilities that would bring problems.

I have been working in this field for 18 years.

So far, I have not had any problems with the scaling of Sophos UTM.

We have not experienced any problems with the technical support because we are getting support from both the partner and Sophos directly.

I would rate the technical support by Sophos a 10.

Before we used Sophos UTM, we were using Kaspersky.

I took part in the implementation of Sophos UTM.

The implementation was straightforward, with no difficulties during the process.

It took approximately two hours to complete in my case.

Four people were needed for the implementation.

I completed the implementation with the help of a Sophos partner.

The company that helped us is called Cloud Logic.

The pricing would be more economical if sold directly to the user compared to going through a partner, as they need to take their percentage.

We evaluated other options before choosing Sophos UTM. We tried Sophos UTM and found it to be more helpful than what we were using initially, which was Kaspersky.

For an organization similar to ours, we recommend working directly with Sophos instead of going through a partner. Additionally, having regular webinars would be beneficial so that people can be trained and given insights.

On a scale of 1-10, I rate Sophos UTM a 10.

Most of my customers have more than one or two sites which are connected with the IPsec tunnel. For some people, they need VPN to enter the particular main HO site and access all other remote site subnets, such as when there is a file server hosted on another site. This was a simple use case: from one site, they will enter from SSL VPN to one site and access all their remote sites using this VPN policy only. We don't need to require the VPN for all particular single sites; we create only one single VPN, and from that single console, they can access all these sites as well.

Currently I am working at AVH, which is a system integrator that provides solutions such as security and UTM solutions to clients. My task is the complete installation and implementation of these firewalls and, apart from that, post-support calls. If clients are facing any issues, they reach out to our company, and the company assigns me to their tech solutions.

For the initial setup, we create an SSL VPN portal for this customer's public IP, and we make some local subnet so that the user will get some local subnet IP after connecting with Sophos UTM. After that, we allow the security policy, which determines which resources they can access after connecting with Sophos UTM. They access Sophos UTM VPN using the public IP, and then when they enter the site, they can access the limited resources we have allowed in the policies.

The most useful features I have worked with in Sophos UTM mostly involve the DNATing process and their web filters. Many customers require these web filters to be aligned, such as when they need to access resources over the VPN or over the DNATing process.

Application control reduces their bandwidth consumption. When users consume large amounts of bandwidth, this application filter can limit their usage, ensuring they won't face bandwidth failures. Users are limited to a particular bandwidth for a specific application only.

When connecting to Sophos UTM VPN, certain applications can be restricted from being accessible using this VPN policy. It is more secure with more granular security, allowing the user to only access specific, allowed applications.

I can very easily manage my Sophos UTM VPN users and get all the logs, details, and traffic monitoring over my single dashboard console.

For the challenges I've faced, zero trust is one area where I haven't worked much or have sufficient experience.

I have around 2.5 years of experience in this particular domain.

I currently don't have experience with deployment issues.

I have connected with the Sophos UTM technical team one or two times.

It is user-friendly and straightforward, so there are no certain challenges to configuring this VPN with Sophos UTM.

Compared to other OEMs and other vendors' firewalls, Sophos UTM is very user-friendly. It has a user-friendly dashboard so that anyone, even a new beginner, can easily learn where the options are and how to configure UTM profiles. Different industries such as hospitality and manufacturing can have customized UTM profiles. The UTM is a granular and easy step, and non-standard categories can be manually added.

Regarding pricing, it's affordable for the features that Sophos UTM provides; there is no higher price, it is affordable.

When deploying on-premises, all customers have suggested this deployment type. Occasionally, there are certain failures; however, it's mostly user-friendly and reliable, with no major challenges in configuration. I definitely suggest checking it out.

On a scale from one to ten, I rate Sophos UTM a nine.

Currently, I have Sophos UTM. I don't remember the details. I know it's about management. I have monitoring from Sophos, alongside the Sophos firewall and Sophos antivirus. Sophos manages the service, with people monitoring my network, including the data from my endpoints and firewalls. They can alert me if there is a security risk. I purchase this service through a distributor in Colombia because the service offers direct management and monitoring.

This integration of the antivirus and the firewall works together to enhance security. Integration is key in securing my system.

With artificial intelligence, there is room for improvement in all antivirus and security software. However, the bad actors are also improving their methods by using artificial intelligence.

I have been using the solution since 2014 or 2015.

Sometimes, I communicate with Sophos support. It was hard for me to talk with them since my English is not as good as American English.

I used WatchGuard before. WatchGuard was used as part of Azure's antivirus suite. Although all firewalls work similarly, the integration of antivirus and firewall from one company decided my preference for Sophos.

The people who sold me the solution helped me configure everything.

The installation was done by one engineer. Inside my company, two or three people worked with him to deploy it, including my boss, a technician, and myself.

The value between what I receive and what I pay is the best in the industry.

I definitely recommend Sophos. I rate it a nine out of ten.

Other firewall companies do not have antivirus development as well as Sophos. Sophos is unique in this regard, having developed its antivirus before the firewall, and now both are very good.

I have been using Sophos UTM for the past six years to protect the network at my organization. I use it for my customers and to secure our internal infrastructure.

The zero-day protection and firewall rules are some of the most effective features for threat management. I can set the rules and features, and also use IPsec to connect all my on-premises servers and link them to Sophos UTM so that they are protected even when in the cloud.

Additionally, I use it to control access into the building through a captive portal integrated across all the PCs we have, ensuring secure access only for authenticated users.

I would love to see artificial intelligence capabilities integrated into Sophos UTM. This would help reduce reliance on external support.

I have been using the solution for the past six years.

There have been no issues with the stability of Sophos UTM.

There have been no problems with the scalability of the solution.

The technical support by Sophos is amazing, especially when I pay for the enhanced support. I receive maximum attention and it is a good system.

I have been using these boxes for a long time now, all the way from CyberRoam until we migrated to Sophos.

The initial setup was easy because I have been using these boxes for a long time. The operator provided an option to send someone down, however, I worked with them remotely and we were done with configuration in 30 minutes to an hour.

They just sent somebody. However, I was able to handle most of it myself remotely due to my previous experience.

Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria. Even though it's expensive, I consider Sophos a major first line of protection, so I pay for it nonetheless.

I've been recommending Sophos UTM to others, and I would continue to do so.

Overall, I would rate the solution a nine out of ten.

The primary use case for the solution is as a perimeter protection firewall, which includes functionalities such as VPN, web control, and traffic inspection. It is used in various customer environments, providing comprehensive security management and network protection.

The platform's most valuable features include the integrated multifactor authentication (OTP) for VPNs, which enhances security, and the flexible and intuitive firewall policy settings that simplify management.

Enhancing the user interface to achieve the same level of flexibility as the older UTM interface could improve the product. The current XG interface needs to be more consistent during configuration.

I have been using Sophos UTM for 15 years.

The solution is stable. I rate it a ten for stability.

The solution is highly scalable, especially with VM offerings, though it can be pricey. I rate scalability as eight or nine.

The customer service and support for Sophos UTM have been exceptional. The developer community is also valuable, offering substantial support and insights.

I previously used solutions like FireGuard and WatchGuard but switched to Sophos for its comprehensive features and superior user interface.

The initial setup for basic functions is very straightforward and can be completed in less than an hour. However, advanced configurations can become challenging.

Our in-house team manages the deployment. We seek help from third-party MSPs with expertise in complex configurations.

The product pricing and licensing are higher, but they offer good value for the features and stability provided.

I evaluated other options including Fortinet FortiGate, but found Sophos to be more suited to our needs at the time due to its ease of use and robust feature set.

The platform requires regular monitoring. Overall, I rate it a ten.

We use Sophos UTM for our organization's network security.

The most valuable feature of Sophos UTM is the endpoint protection feature.

The technical support team’s response time could be improved.

I have been using Sophos UTM since 2018.

I rate the solution ten out of ten for stability.

We use the solution daily in our organization.

I rate the solution ten out of ten for scalability.

I previously used Kaspersky. I switched to Sophos UTM because of the features that it is offering.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup ten out of ten.

The solution's deployment took a week for the first time because our organization is big and has over 300 endpoint equipment. It takes a few hours to do the renewals now. We deployed Sophos UTM from the Active Directory. Three people were involved when we deployed the solution for the first time.

You cannot really say that the solution is expensive, given the protection it gives.

Sophos UTM has improved our network's threat detection and response. It has been good so far because we don't have many attacks. We use the solution's web filtering feature for our organization's security. We use the firewall to protect our endpoint equipment and protect against any infiltration in our network. We also use the solution’s VPN feature.

Around one or two people are required for the solution’s maintenance. I would recommend the solution to other users because it has helped us. The solution's installation and deployment are seamless, and its protection is secure.

Overall, I rate the solution ten out of ten.