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1,991 reviews
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External reviews are not included in the AWS star rating for the product.


    Insurance

HubSpot has created transparency, teamwork and collaboration with a company that just had a merger.

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
As our company has recently merged with other companies it has helped ensure our clients and prospects aren't being prospected by other people on our team. It has created collaboration and teamwork among other companies when prospects and clients are shared. It has provided our sales team with the tools to be strategic about their sales process and reaching their goals. It has also provided our sales and marketing team with the analytics to be more strategic about our marketing efforts based on campaign performance within each practice group (main industry).
What do you dislike about the product?
Not having the ability to bulk update reports- I create over a thousand reports and due to the layout of our companies structure when I update one I have to update the rest individually. We have 4 different fiscals and I have to update each report to match those fiscals every new fiscal there is no option for a rolling date option for a specific date. Restrictions on secondary owners and multiple companies associated with a contact have cause a lot of issues in reporting and creating workflows for syning properties through contacts, companies and deals. Lack of freeze pains in goals, deals and anything else in board or table view. The scroll to the left and right should always be accessible and you shouldn't have to scroll to the bottom of the page to get it to it. Same with names and dates in the goals section so its easy to navigate to a month and contact if your fiscal and goal needs to be updated in the middle of the year.
What problems is the product solving and how is that benefiting you?
Lead Generation and Client Retention by pushing content production and marketing campaigns. Building up our following and brand awareness through social and blog posts. Helping the sales team become more strategic at prospecting by providing analytics of their efforts and our marketing efforts.
Recommendations to others considering the product:
Use support during your build out and implementation to ensure you are maximizing it's capabilities. Create a master-sheet for your workflows to ensure none of them are overlapping or cancelling each other out. Update and look at it when creating new workflows.


    Hannah B.

Hubspot has helped our school grow and makes my life easier

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is easy to use and has many tools helpful for today's marketing or sales department. The best feature is the Workflows. I can keep in touch with leads and contacts easily by scheduling email campaigns. Hubspot support is also always amazing, always helpful, and always timely.
What do you dislike about the product?
There are so many tools, I struggle to keep up with them all (but that's more on me than HS). HS Academy is great at solving that issue.
What problems is the product solving and how is that benefiting you?
Keeping in touch with contacts regularly is huge. Being able to have anyone on the team quickly update site pages, schedule blogs and social posts, etc is nice b/c it's so easy to use. They don't need a background in web.


    Education Management

Easy and customisable

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot allows you to have a customisable CRM easy and intuitive to use.
What do you dislike about the product?
Sometimes our CRM gets messed up with cookies and it overwrites our contacts. This is the biggest issue we had so far.
What problems is the product solving and how is that benefiting you?
It is great that we can build or update our website and manage our marketing on the same platform and without exporting or converting our data. The customer service is always approachable and fast in finding the best solution for you.


    E-Learning

Our marketing team would be lost without HubSpot

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
What I like best about HubSpot is how intuitive and user-friendly the platform is. Everything can be easily accessed from the menu and everything you do—from blogging to workflows to emails to reporting—has helpful prompts and little windows that explain what everything is so new users aren't floundering. Also, HubSpot's support team is the best I've ever encountered, bar none.
What do you dislike about the product?
I wish we had more warning when things are moved in the main menu. It can be a bit annoying to have to look for things.
What problems is the product solving and how is that benefiting you?
We're converting more leads and reaching more people than ever before. Our marketing-sales team is a well-oiled machine thanks to HubSpot's forms and workflows.
Recommendations to others considering the product:
If you're looking for a platform that has pretty much everything you could ever possibly need to market or conduct sales for your company, look no further. HubSpot is a user-friendly and insanely intuitive platform that integrates with pretty much any third-party service you're currently using or will use. Also, their support team is absolutely incredible.


    Information Technology and Services

Website Pages - User Friendly for Non-Coders!

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Seamless experience by utilizing existing templates or creating one on the fly! Clear directions, simple tool with enough flexibility to make a good looking page.
What do you dislike about the product?
The spacing of modules can be a bit difficult sometimes to adjust. At that point I believe you have to dig into the coding to adjust some of the breaks.
What problems is the product solving and how is that benefiting you?
We have created a more comprehensive yet seamless user experience. We realized the need for segmentation for our audiences and had the tools to do this quickly.


    Sunil N.

HubSpot Review

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Supporting multiple domains. Easy to manage marketing campaigns of multiple LOBs. A/B testing, Team level access
What do you dislike about the product?
No option to track all submissions of a particular domain in a single list
What problems is the product solving and how is that benefiting you?
We are trying to automate our marketing activities, the quick launch of marketing campaigns using this tool is really great.


    Pam G.

Best MA Tool and CMS for Small Business

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Usability. I've used Marketo, Eloqua, and Pardot. HubSpot is by far the easiest Marketing Automation tool I've used.
What do you dislike about the product?
Workflows... I haven't been able to really get them to work well for some automated projects. Perhaps I need more training. :-)
What problems is the product solving and how is that benefiting you?
Understanding what marketing is doing to fill our pipeline and nurture our customers. We're new and have limited resources (people) but we're starting to build out email templates. We also launched a new website that performs much better from an Organic standpoint.


    Chaitanya G.

Easy to use Automation platfrom for Marketing and sales

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Email automation in Marketing Sequences .
What do you dislike about the product?
uX could be better
and chatbot workflows are complex to create unless you are an expert
What problems is the product solving and how is that benefiting you?
After discovering the value we have built our entire website on Hubspot CMS.
speaking to the fact we have our entire sales, marketing, service desk . We have been able to align marketing - sales - Customer success teams on same page
Recommendations to others considering the product:
NA


    Andres M.

Very good with some suggestions

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
The hub is a very easy to use platform.
What do you dislike about the product?
The design tool Limit developers in the use of codes
What problems is the product solving and how is that benefiting you?
Coding, website & lead generation
Recommendations to others considering the product:
Make sure that Hubsot fulfills your webiste or business requirements


    Sports

So Many Features to Scale and Automate Your Business

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
The most helpful Hubspot feature is the Marketing Automation and Workflows. They save me so much time and effort.
What do you dislike about the product?
The thing to dislike would be the cost. While it is worth it for my business, it is pretty pricey. However, nobody has come close to what Hubspot has to offer.
What problems is the product solving and how is that benefiting you?
The only problem I've had is advanced website customization. While easy to use, I required some more advanced access. Other than that we save thousands of hours on marketing and sales.
Recommendations to others considering the product:
Look no further if you can afford it. However, if you can't, look for cheaper alternatives that integrate together.