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1,991 reviews
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    Tracey N.

Love HubSpot but needs work to support larger companies

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
I like that everything is easily connected and tracked. I also love the workflows.
What do you dislike about the product?
Flat data structure. A large company like ours needs hundreds of contact properties and rules to hold all of our data. I also think creating reports is super confusing and should be more user friendly. Also there seems to be a lot of turnover within the technical support team that supports us. Can make it difficult when we are trying to get a new person always up to speed.
What problems is the product solving and how is that benefiting you?
We built out our whole blog on HubSpot and this allows us to easily track activity and remarket to contacts.


    Information Technology and Services

Very usefull to marketing professionals

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
The features allow non developer users to get around and create cool stuff easily.
What do you dislike about the product?
It might be necessary to have a developer to be able to create complex layouts/structures.
The platform lacks amp features for website/landing pages.
What problems is the product solving and how is that benefiting you?
Simple landing pages for ad campaigns, creation and maintenance of the business website, blog structure for content creation, email marketing, and lead lifecycle tracking.


    Romy L.

My experience as a Hubspot daily user.

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
The contact database, the priorities, the extended possibilities with the workflow, how we can automate emails: fantastic. I am happy with the blog platform too. I love the email tracking function. The technical forum is awesome.
What do you dislike about the product?
Social media management is a minus. The calendar is fantastic but I would love being able to synchronize it with my google calendar. Automated emails for the blog is also fantastic but I am limited when it comes to editing them (when I could actually do exactly what I want on MailChimp).
I am very happy about how available people are when we need support, but most of the time, I am the only who finds an answer to my problems.
What problems is the product solving and how is that benefiting you?
Marketing automation
Automated publications
Blog management


    Gonzalo B.

Very complete, direct and useful

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
In one place and in very short time, you can build an entire "online ecosystem" for a business.
Even if you lack some tools for your development, you can integrate easily with thousands of other apps.
You can even get to know new apps you didn't hear of before.
What do you dislike about the product?
You can't have your own server or even manage that info.
There is a lot of aggressive javascript around tools that you might even not want/need to use at all.
What problems is the product solving and how is that benefiting you?
CMS, Automation, Lead gen.
Recommendations to others considering the product:
Great way to start attracting leads


    Education Management

Everything right where we need it

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
I love that everything we need is available in one place. From websites to emails, it is convenient to have one platform for so many of our marketing needs.
What do you dislike about the product?
I find that the navigation is not very intuitive.
What problems is the product solving and how is that benefiting you?
This is more a fault of our own, but file organization and versioning can easily get out of hand.
Recommendations to others considering the product:
Make sure that you are utilizing the platform fully. There are so many more features beyond just the basics. Taking the time to discover them is well worth it.


    Events Services

Well rounded and straightforward to use

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
One feature I like most is the use of modules for webpages as they can be modular and used across various sites and pages. The helps keep the look and feel of the site consistent and easy to maintain.
What do you dislike about the product?
The only thing I dislike is that you are unable to schedule a page update on a page that has changes while the previous version is still live. The page becomes a draft and no longer accessible as a live site.
What problems is the product solving and how is that benefiting you?
The problem I am solving with HubSpot is daily web updates that need to be made across all site pages. This is made simple with HubSpot through the interface which is easy to navigate through.


    Kelly P.

Easy to manage CMS

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Pages a simple to create and maintain, and also fully customisable to our design.
What do you dislike about the product?
We use translated pages, which is a great feature, however this consequently means we cannot make use of the staging feature.
What problems is the product solving and how is that benefiting you?
Managing the website through the marketing team, having full control over the website without the reliance on IT or tech teams.


    Lucas M.

What doesn't it do?

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot acts as both a CMS and CRM. With everyone in one place it is easy to track information about our new leads and tailor our message to them.
What do you dislike about the product?
They try to do everything and you can't do everything well. There are some features that I wish they had but it takes forever for implementation.
What problems is the product solving and how is that benefiting you?
Marketing automation is a large portion of our sales process since we have such a small team.


    Diana L.

Great tool!

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot has simple, intuitive and easy to use interface. It is the centralized location for all of the online marketing efforts which includes housing the website, emails, social blogs, landing pages, content offers etc. The HubSpot Academy is the best resource to learn about online marketing. It is well integrated with other applications such as Outlook.
What do you dislike about the product?
It is not integrated with CRM, which makes dealing with the third party partners difficult. The A/B testing cannot be implied on automated emails sequence. The template designs could be a little more flexible so the changing them around does not become very complex.
What problems is the product solving and how is that benefiting you?
If you are interested in marketing campaign and wants to keep track of what is working and what is not, and how your leads are doing in general, it is the best choice for you.


    Information Technology and Services

Through hubspot a developer can easily design the eCommerce website.

  • October 23, 2019
  • Review provided by G2

What do you like best about the product?
Through a Hubspot, a developer can easily develop an e-commerce website. This saves the time and cost of production which means this is so reliable and effective for making eCommerce websites.
This software is also easy ot learn which means a developer can easily learn this in a less time which also save the developer time which is a good thing for the developer and client aslo which means if a client gives a project to fresher on this software a developer can easily learn this and develop a site a less time.
What do you dislike about the product?
One thing which I face in this that some commons are not develope for use at more places which makes difficult for a developer. And sometimes it also takes time to publish things on live sites which makes a user irritative. And sometimes a publish things are not reflected.
What problems is the product solving and how is that benefiting you?
Sometimes publish changes are not visible on the developing page. Which makes developer nad tester irritative.
Recommendations to others considering the product:
Yes please try once because it will save your time and money