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    Emily H.

Love HubSpot...

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
It's so easy to use! Everything is just a "tab" away. The dashboard and reports are easy to understand. The support for HubSpot is amazing. We had a few glitches with our blog posts, and the HubSpot support helped us for over an hour to find that it was just a weird happenstance. They took the time to figure out what was going on because content marketing is a huge priority for us. I also have used Pardot, and HubSpot is so much better than Pardot. For simple "Marketing" efforts, it provides everything you need. I also like that it has the ability to link to your website so you can build blog posts right from HubSpot.
What do you dislike about the product?
It's a bit expensive if you're using Sales, Marketing, and CRM. It's also very robust, so for smaller businesses, it was not the right option for us. After you connect with HubSpot, you will get a lot of emails from HubSpot team members trying to sell you things, asking if you want additional information, etc. I've had to unsubscribe to about 5 different HubSpot emails.
What problems is the product solving and how is that benefiting you?
Needed a better way to consolidate all marketing efforts, and wanted to write blogs, manage website, and contact database all-in-one.


    Information Technology and Services

HubSpot-ting a good CRM!

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
The UX - It is so simple that with a basic training session, I can kick off a new starter in our business and with the use of the tool, have our marketing and business development streamlined and centralized.I also like the subscription model - you get the CRM component for free and pay for the tiers for marketing, sales and reporting. HubSpot have also released a great new drag-and-drop function for the marketing team to use to create emails and this is far more user friendly than having a team of marketing consultant try and use a module builder and saves costs on HTML developers.
What do you dislike about the product?
There is still room for functionality growth within HubSpot I would love to be able to see some of the campaign metrics and Social monitoring and reporting be able to be added to Dashboards. This would be hugely beneficial for high-level reporting for management functions. It would also be great to be able to export a list of HubSpot users within our account and their relative permissions. Security is at the forefront of our mind's here at Quantium and having to do this manually is extremely cumbersome.
What problems is the product solving and how is that benefiting you?
We have been able to streamline and centralize our business development efforts while being able to build analytics and reporting to derive meaningful data to make future business decisions. We have also been able to use automation to aid our client leads in their work.


    Linda O.

HubSpot is Super!

  • October 07, 2019
  • Review provided by G2

What do you like best about the product?
I like the integrations. Both on the marketing, creative, & automation side and the sales integrations.
What do you dislike about the product?
Some of the templates and web design tools are still a little cumbersome to maneuver in, it's still a little foreign if you want to customize them.
What problems is the product solving and how is that benefiting you?
CRM & nuturing workflows. By being able to track within one app instead of many....a real time changer!


    Information Technology and Services

Easy to manage marketing contents. Great UI.

  • October 05, 2019
  • Review provided by G2

What do you like best about the product?
I like the marketing autimation features the best. With Hubspot, I can prepare weeks of contents up front and automatically publish them, without being in the office. Makes my content planning easy and traceable. Being able to easily organise the social channels and emailing lists also saves my time and work.
What do you dislike about the product?
For social media feature, I don't like that the image shows strange framing. For instance, if I directly post a square size image on LinkedIn, it will show the image in the Max size, but though Hubspot the image is contained in rectangular frame.
What problems is the product solving and how is that benefiting you?
Saves my time on content planning and managing.


    Heather R.

HubSpot is a great tool for hands-on marketers

  • October 04, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot was designed to be used by marketers who may not know how to code, so their GUI is easy to navigate and use, and their WYSIWYG display of landing pages, emails, etc is excellent, especially compared to some of their competitors. Their support is fantastic and the knowledgebase has loads of answers to many problems and questions, making it easy to troubleshoot on your own as well. I'm a huge fan!
What do you dislike about the product?
Since we have a website custom designed on HubSpot, unfortunately some updates by HubSpot end up breaking pieces/functionality of our site, and we aren't notified in advance to be on the lookout for it.
What problems is the product solving and how is that benefiting you?
I no longer need an outside agency to work with and manage simple web items like creating landing pages, adding website pages, modifying navigation, etc. Only when it's something complex and beyond my abilities do I need to go to our HubSpot certified consulting partner. I love the freedom and ease of use.
Recommendations to others considering the product:
HubSpot is a great tool for small-medium sized businesses who want a tool their marketing team can use with ease, and get beautiful, professional results. Their pricing by contacts can be a bit tricky when you're looking to use their CRM product, however, so be sure you walk through all of the use cases, contact counts, etc in advance of your purchase. I'm an avid fan and user, and it's the perfect tool for many companies in numerous industries.


    Irene R.

HubSpot Won Me Over

  • October 04, 2019
  • Review provided by G2

What do you like best about the product?
Advanced design and coding abilities using a modular template system.
What do you dislike about the product?
Having to learn a new coding program (Hubl) in order to do web coding. I think that vendors should be using topensource, robust coding languages, or having that option.
What problems is the product solving and how is that benefiting you?
I converted a website from WordPress to HubSpot. It had over 500 pages so at first I didn't think it could be done werll. But the amazing support at HubSpot did most the work. Now converted, it is easier to manage, update, and analyze and track.
Recommendations to others considering the product:
Great if you can afford it.


    Information Technology and Services

Very easy to use if compared to Marketo

  • October 04, 2019
  • Review provided by G2

What do you like best about the product?
- Easy to use
- The marketplace has templates you can use
- Covers social media, email, and blog all in once
- Stock images is a plus
What do you dislike about the product?
- Hard to change an email when the template does not have a built-in function to change
- I wish that for social media it let you preview exactly how a post would show (if the text would be left out, picture cropped out...)
- Could have more stock photos though
What problems is the product solving and how is that benefiting you?
We use Hubspot for e-mail, social media, landing pages, blogs, sales process. Its nice to have all the data in one place.


    Stepan C.

Core of our CRM

  • October 04, 2019
  • Review provided by G2

What do you like best about the product?
It is great to see all of the lead behavior in one place. I also like the automation of the processes within workflows. Last but not least is the number of connectors with 3rd party apps that can be used together with Hubspot. Large online documentation is also very helpful when I need to set up something what I never did before.
What do you dislike about the product?
CMS part of Hubspot can be easier to manipulate and adjust to minimalize the need for a webmaster - a more intuitive drag-and-drop system will be a great starting point.
What problems is the product solving and how is that benefiting you?
We have so specific needs, that we need to customize some workflows directly to our purposes and that is often nearly impossible even when doing some workarounds. We will also appreciate the possibility of showing a GDPR disclaimer only to people from the EU, but at the same time, we are happy that Hubspot is GDPR ready.
Beneficial is that Hubspot is saving my time and that all tools are in one place. There are also a lot of tools that help us with our marketing effort.
Recommendations to others considering the product:
Hubspot is one of the most complex CRM solution on the market with a solid CMS as well. Plenty of possible integrations from other SW providers creates from Hubspot a great marketing weapon. Hubspot can be a little bit more expensive for some companies but comparing to other solutions on a similar level it is worthy for sure.


    Hanna S.

Using HubSpot for newsletters

  • October 04, 2019
  • Review provided by G2

What do you like best about the product?
It is a very intuitive system and I learn something new every time I use it.
What do you dislike about the product?
Unfortunately I don't have permission to make all of the amends that I want, however the support from HubSpot is excellent. Always quick and informative, often with videos to explain how to make the improvements.
What problems is the product solving and how is that benefiting you?
A streamlined communication channel to our customers, with the opportunity to follow up on their interaction.


    Guillermo A.

Awesome and complete tools

  • October 03, 2019
  • Review provided by G2

What do you like best about the product?
I really like the facility to learn Hubspot, the courses that offers and the personalization you can have for your page, since I start working with Hubspot I became a better IT programmer and that really helps my company.
How easy becomes manage your webpage using the landing page tool, the result appears immediately.
The best tool that I love is the landing pages and the tool that manage to move the modules to place to place. In all those ways I can schedule my publications to publish and unpublished this is very helpful for me to work in other things and leave this to check other day fully automatically.
I truly recommend HubSpot to help to your company and reaching your goals monthly to see how is working everything.
What do you dislike about the product?
At the beginning I was a little bit lost about the way HUBSPOT works but with a bit of patience I understand the terms and many other things
What problems is the product solving and how is that benefiting you?
Manage the users reviews and how they respond to the changes and the way the users sees the page and how they observe and feel all the courses we offer.
In the Marketing department we can observe what are the better courses more influents and the way we can make other courses better.
Recommendations to others considering the product:
Patience and watch the courses to learn more and more