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1,991 reviews
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External reviews are not included in the AWS star rating for the product.


    Accounting

Fun to use and easy to find answers!

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
HubSpot's intuitive software makes it easy to build website pages, create social posts, and manage our blog.
What do you dislike about the product?
Sending mass emails to current clients has forces us to name them as "marketing contacts", which, of course, comes at a cost.
What problems is the product solving and how is that benefiting you?
Central location for managing our leads, our website and client emails, allowing us to eliminate the cost and confusion of multiple platforms.


    Ashlee H.

Easiest CMS system I have used! Everything you need is all in one place.

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
My favorite tools in Hubspot CMS are; the workflow feature, the payment feature, and the document feature! So smart! I also love the hubspot academy so if I get stuck on how to use something, I can learn in a couple of minutes! Also, the email system is great!
What do you dislike about the product?
This is a tricky question, but the only thing I struggle with the analytics; deleted web pages stay on there, and it's not as clear and concise. Our business uses a different platform for web analytics.
What problems is the product solving and how is that benefiting you?
We are solving so many problems with hubspot CMS. Including email, website development, workflow tools, blog creation etc. I feel like I learn new things about how I can leverage hubspot more every week.


    Andrew B.

Great website editor

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
You can custom build all elements of your website with code once, and then reuse them with our having to know how to code.
What do you dislike about the product?
Mobile optimization is difficult. I would like more fine-grain control
What problems is the product solving and how is that benefiting you?
Building a custom website for my self and my clients while awaiting non coders to build websites.


    Carla M.

It's the most complete platform I know, no need to be buying (and learning) tons of softwares.

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
It's a transversal tool for all the areas in the company, from pages and blogs with SEO optimization to mail campaigns and even surveys. Marketing, sales, and customer success working together.
What do you dislike about the product?
I'd like to have the option to add tags or even comments for intern control on my articles and pages. It's a minor detail, but it helps a lot.
What problems is the product solving and how is that benefiting you?
All my marketing work is based on hubspot. I do mail marketing campaigns, write articles and pages (responsively and intuitively), access a robust report for analytics and improovment, and build up my own personalized dashboard.
Recommendations to others considering the product:
I do recommend saying it's very intuitive, anyone can use, and in fact, it's worth it having all the tools in one software where the whole company can have access and optimize their roles. Besides, there's excellent support available, plus the Hubspot Academy.


    Kendra C.

Easy to use, good analytics

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
The simplicity makes it easy to introduce to new users. The design is neat and has a good flow.
What do you dislike about the product?
HubDB tables are a little complicated and our developers have issues getting them to work properly.
What problems is the product solving and how is that benefiting you?
We have very much improved our overall design and mobile responsiveness. We are seeing better traffic as well.


    Computer Software

Helps keep everything in one system

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
Probably the main reason to use Hubspot CMS is if you're using Hubspot for other functions such as marketing, services, or CRM. Having the ability to add forms and tracking natively integrated with the rest of the Hubspot suite makes the web property management task much simpler.
What do you dislike about the product?
It can be difficult to customize a page or component if you are working from a market template - it makes you create a copy to edit, which cuts that copy off from updates made by the template vendor. When editing common parts of a site, such as header or footer, it often seems to take many more steps than you would expect, and many options seem fairly hidden throughout the app.
What problems is the product solving and how is that benefiting you?
We needed a CMS that could be used by non-technical employees, and provide an easy way to make updates, add content, and maintain a consistent brand and structure throughout our public-facing site.


    Benton W.

Friendly User Interface with Powerful Integrations

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
The default HubSpot modules make developing websites way more user friendly than a lot of other options, and the ability to purchase and have custom modules created let's you get as customized and unique as you want to, in only the ways you want to. But honestly, the HubSpot support team Chat Function is probably my favorite part of working with them. They make it easy to get answers, and fast, whenever I encounter hiccups or obstacles.
What do you dislike about the product?
Some integrations are not as foolproof and straightforward as I would prefer.
What problems is the product solving and how is that benefiting you?
Hubspot CMS gives our team the ability to create and modify websites without much hard-coding developer work.


    Environmental Services

Longtime user

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
My favority features is the Hubspot CMS. The best CMS tool I've ever used (and I've used plenty). I also am very pleased with their rich availability of Hubspot Partner Agencies to help tackle design/customization problems, particularly with the CMS, HubDB, etc. Truly enjoy the ease of use built-in to most tools, as well as associated help available through articles and knowledgebase items. I've used Hubspot since 2008 and have tried a few other tools, but they lack the full suite of options available within Hubspot.
What do you dislike about the product?
I've not been able to make good use of tracking ads within Hubspot. And I wish some web analytics were a bit richer. For some businesses, Hubspot carries an associated expense that makes it a tough pill to swallow. I've been fortunate to justify this expense due to associated time savings and features not available elsewhere, but I know of others who have not been able to.
What problems is the product solving and how is that benefiting you?
I've used the Hubspot CMS to host two websites and have been able to quickly build rich content and easily deploy it throughout my marketing stack. It's made SEO tasks easy to accomplish, as well as build out pillar page content.
Recommendations to others considering the product:
Make sure you spend time with a Hubspot Partner Agency - not just someone who calls themselves "Hubspot Certified." There is a world of difference between the two!


    Aimee T.

Easy to use, really helpful and great for any size of marketing team

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
Website hosting - the ability to edit and update my site as and when I want it with minimal code. Automation is really easy to use and set up. The HubSpot Academy is amazing and teaches you so many skills and techniques!
What do you dislike about the product?
Cost per contacts to send to - this is difficult as an SME so limits our marketing reach a bit
What problems is the product solving and how is that benefiting you?
Being able to constantly optimise our website, maximising our brand image and reach, having everything marketing-wise in one place that's easy to track and use
Recommendations to others considering the product:
Make a list of all your requirements, look around to see what competitors actually offer, and organise your list in terms of what is actually a priority for brand awareness, customer acquisition and other business critical goals to ensure your system will meet your business and team needs.


    Trelawny S.

A young Digital Marketing Professional’s Experience with HubSpot

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use CMS. Intuitive website builder. Detailed analytics. Deals and lead development is easy to track.
What do you dislike about the product?
Scheduling social posts still needs work. You can post carousels to Instagram for examples.
What problems is the product solving and how is that benefiting you?
Management of contacts is easy. And lead gen is intergrated into the website well. As well as A/B testing options for CRO