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    Computer Software

Making relations with customers

  • June 23, 2021
  • Review provided by G2

What do you like best about the product?
CRM updation and user-friendly with a number of options
What do you dislike about the product?
Export and import the documents what we uploaded in CRM
What problems is the product solving and how is that benefiting you?
A number of marketing mails in single click


    Information Technology and Services

Good for marketing, slightly inconvenient for development

  • May 27, 2021
  • Review provided by G2

What do you like best about the product?
Marketing, Analytics, User Trackability.
What do you dislike about the product?
Hubspot limitations, table view, can't edit if we try to edit one. It just moves around; sometimes code doesn't work as expected, 10k storages, 10 hubdb calls per page, limitations on giving feedback per user, no way to compare what changes between revisions. Modules cant be nested
What problems is the product solving and how is that benefiting you?
Rapid Development. Marketing, User tracking
Recommendations to others considering the product:
It's suitable for marketing purposes, tracking and analytics. But not highly recommended for development


    Daniel d.

Time savings and maintenance safety

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
With HubSpot CMS, I am able to facilitate the maintenance of the companies' marketing team, ensuring safety and time saving for the team.
What do you dislike about the product?
I miss blocking some HubDB tables or templates by users. Today you either have access to everything or you don't. I would like to give different permissions on these items.
What problems is the product solving and how is that benefiting you?
With HubDB, we were able to transform more than 500 pages in a few tables, transforming hours of maintenance in a few minutes.
Recommendations to others considering the product:
It is possible to create 100% customizable templates. A bad experience with 1 MarketPlace template does not represent the potential of the tool. The HubSpot CMS allows total freedom of maintenance, depending on how the template is created.


    Ann M.

The Hub has me on point, not only with tracking my calls but also when I need to assign my calls .

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
The Hub has me on point, I love that I can check the box and right click to keep track of the client list that really helps me keep track. not only with tracking my calls but also allowing me to assign other agents important tasks. and allowing me to see just home many calls I make in a day and track by week,  as well as allowing me to see where I left off when I get sidetracked. I find it really easy to use and understand I will recommend this software to all my colleagues. thank you so much for this product. it's made my work life easy and clean and made it very understandable.
What do you dislike about the product?
I don't like that when I close the tab for my contacts and I go back and reopen the Hub it takes me back to square one and I have to remember where I left off from the day before. I would like it to open where I left off from. even if I close out and reopen the HUB, say for instance I did 120 pages I would like to mark all the calls and close out of the HUB at the end of the day, the next day come back and start on page 120.
What problems is the product solving and how is that benefiting you?
The problem that I have been having is losing my place, I do about 100 pages a day of 25-50 calls and I sometimes lose where I left off even though I mark the client one by one. my strategy is to do as many calls as possible and if there is a way to section off the call that has been made in a day, so that when I reopen the Hub I can take off where I left off, without confusing the already been made calls with the to-do calls . it would be nice that each call that has been made would be marked as already been called .
Recommendations to others considering the product:
Yes especially to Telvista with Fios Verizon the other company that I work with


    Kristi A.

HubSpot CMS is a wonderful solution with some understandable limitations

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
The most helpful thing about the new HubSpot CMS is that it is EASY EASY EASY to use. Literally, you have a drag-and-drop interface, and the settings guide you through things like page SEO, and campaign organization. It's wonderful because (obviously) it's incredibly integrated with the rest of HubSpot's services, so if you are using anything else from HubSpot, the CMS is a natural next step for you. Likewise, if you don't have coding knowledge or money to invest in it, you could be well-served by turning to a solution like HubSpot's CMS, which is built for marketing first instead of web design, unlike many other popular no-code-required CMS competitors.
What do you dislike about the product?
There are just a few things that do cause issues or inconvenience from time to time. First, you are limited with what you can build simply because it is a drag-and-drop interface, which means you have the rely on the pre-built pieces. Although they are very customizable, there are some limitations to what you can do -- don't get too fancy. Second, there are occasional code mess-ups for whatever reason either within the text (usually something simple yet annoying like font colors or sizes that won't change without you going in and fixing the code -- usually this means removing duplicate code), or on the pages themselves -- for example, you want to include a selection box in your form, but it isn't showing up -- you might have to add some code to the header to fix that. The final problem is that sometimes, depending on how much info you have on the page (and this depends on your machine as well), the platform can be sluggish which causes problems when building or editing pages.
What problems is the product solving and how is that benefiting you?
Before switching to HubSpot CMS, we actually used Wix for a bit because we didn't have any in-house coding. Prior to Wix, we were on WordPress with a web development company that kept us hostage by charging exorbitant rates for changes to their extremely strange proprietary site code. After being burned there, we knew we couldn't rely on a custom build at this point in time, so Wix didn't prove to work for our size, and we came across HubSpot CMS after we began using HubSpot marketing automation tools. HubSpot CMS has allowed us to solve the problems of being unable to make changes to our own site in a timely manner, being unable to keep style and brand identity congruent across our website, and having our website truly integrated with our marketing operations.


    Jordan Y.

Want an easy to use + easy to optimize CMS? Go Hubspot

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
The CMS is very easy to update and make changes. We have a large organization and the website serves many different departments, I constantly receive requests for small changes, Hubspot makes it easy to update and is very user friendly.
What do you dislike about the product?
I have yet to come accross any downsides to using the CMS
What problems is the product solving and how is that benefiting you?
We migrated and merged a handful of domains on to the Hubspot CMS to help increase the UX as well as the SEO, and both have drastically improved.
Recommendations to others considering the product:
Hire a Hubspot-approved web development company to assist in building out custom modules specific to your organization.


    Austin C.

Great tutorials for teaching yourself to master tools.

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
The academy/training videos are very helpful for self-directed learning on how to use this powerful tool.
What do you dislike about the product?
Some of the filter conditions (e.g. opening a marketing email) might work in one place (e.g. workflows) but not another (e.g. contacts). I also get a big frustrated that certain functions, like date-centered delays, don't work in all automation types.
What problems is the product solving and how is that benefiting you?
Smart content makes it easy to regionalize emails, landing pages, and forms for international operations. The tool is powerful - the biggest challenge you might have is getting your whole team on board.
Recommendations to others considering the product:
Be sure you have a champion and plan for implementing in your organization. It's a big and powerful platform and needs someone to direct and coordinate use across departments.


    Lisa K.

Game-changing tool for small and mid-sized businesses!

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
HubSpot brings everything I need to one place. I can plan, execute, review, analyze, strategize, collaborate, reach customers, and more. Our inbound leads and sales operations have gone to the next level since using HubSpot. I recommend this to everyone I speak with who struggles with content management and social media posting.
What do you dislike about the product?
As with all things, I wish I was more affordable. Getting executive sign-off, even for expensive tools, is one of the more difficult parts of my job.
What problems is the product solving and how is that benefiting you?
Content planning and strategy confusion has completely gone away. We run a tight schedule with advance reviews and lots of action, so a ticketing system built into my posting platform is crucial. We now have seamless communication from the C-suite all the way through the org with tracking and milestone management.
Recommendations to others considering the product:
Be sure to explore your options very carefully if you have more than one domain. We are having a current challenge with trying to spin up our non-profit partner and its not been a smooth process so far.


    Iván Jahel B.

HubSpot is the best option for great companies

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
I consider that HubSpot has a friendly interface for basic users so it is fast that all the people get involved in the tool.
What do you dislike about the product?
I think HubSpot has to offer better prices for customers or integrated more integrations included into packages for example with tools like Slack.
What problems is the product solving and how is that benefiting you?
It is really easy to track every contact by pipelines and also it is wonderful to integrate a lot of modules in the same place, for example, website metrics, SEO, webpages, emails, sequences and so on.
Recommendations to others considering the product:
I think that HubSpot is a great tool to organize all of the information of the potential customers, but I reckon that prices could be better or include more options that scale the cost-benefit for companies.


    Insurance

Foresight-Jess

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
user-friendly, easy to navigate, helps me stay organized
What do you dislike about the product?
slow to update/refresh, i'd like to be able to pull excel reports from here, its hard working through a list on hubspot
What problems is the product solving and how is that benefiting you?
i havent seen any problems, i benefit from using hubspot to stay organized with my work
Recommendations to others considering the product:
none it works great