Devrev - issue tracking, creating tickets, ai optimization
What do you like best about the product?
The AI categorization and the handling and auto prioritization of tickets
What do you dislike about the product?
Sometimes the UI is a bit messy, so some training is required,
What problems is the product solving and how is that benefiting you?
From handling tickets to resolving them, to adding subscribers so that they can work on it to custom tags as to who is what and working on the current issue.