Simple to Learn and Use
What do you like best about the product?
With workflows and automation rules, Freshservice takes the manual work out of repetitive tasks!
What do you dislike about the product?
There are a few basic features missing from Analytics.
What problems is the product solving and how is that benefiting you?
We are now automating tasks that used to be very manual and we are continuing to expand those capabilities by leveraging apps in the marketplace.