What do you like best about the product?

What I like best about Productboard is that it has the ability to organize feedback and relate it from customers without stress. PB has this flexible roadmap feature taht allowed me to communicate the direction of my products easily.

I like how one can visually see and update all of the progress of your projects in one place without needing for other tools.

PB also has good frequency of use, easy integration, and implementation with Zapier/Jira is an easy way to submit insights via email. Their customer support respond very fast when you have issues as well.

What do you dislike about the product?

What I dislike about Productboard the User experience that can be a little awkward, because it's easy to lose a function in the process, and you cannot make a search unless you type-in the exact word you're looking for.

Getting started can be tricky especially for the new beginners, and the reason is because of the need to figure out how best to map your product(s) to the flexible data model that PB only allows for. Finally, it connects easily to the big ones in the market like Zapier/Jira/Asana/Trello, but struggles with other tools which many small businesses use because of the cost.

What problems is the product solving and how is that benefiting you?

The business problems Productboard is solving or solved is that it helps me to really focus on the most important features just by organizing user feedback in one place without any complication. Infact, I don’t have to sort through scattered emails anymore, because the roadmap makes it easy to share plans with my team, and the tool works well with others I already use (Zapier/Jira). Finally, It saves time and helps me make better product decisions without any guesswork and delay.