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Control-M SaaS

BMC Software

Reviews from AWS customer

3 AWS reviews

External reviews

104 reviews
from and

External reviews are not included in the AWS star rating for the product.


    sudhir p.

I am using it since 1 year and i can see it very good and everyone should try in once

  • December 26, 2024
  • Review provided by G2

What do you like best about the product?
# It is helping me to schedule the jobs which help me to manage my workload as well as i can avoid the akward time just to run the job.
# It shows the staus of running job which help me to debug. Even it shows output and error log for debugging.
# There is no impact on software even i schedule 100 jobs in one time.
#UI is so advanced I can see all jobs in one page, Monitoring window is differnt, Shows history of job also.
# It is flexible i can manage it according to task and requirements.
What do you dislike about the product?
# It shows only 7 days history, Atleast i want 30 days history.
# Software is very heavy. it tooks lots of running time memory so i can not use other apps properly while using control-m.
# Fow new use it very complicating to use this sofware.
What problems is the product solving and how is that benefiting you?
It is helping us to manage database and loading the data from one source to different source.


    Ujjwal Sachdeva

Efficient automation and boosted workflow but needs better integration methods

  • November 20, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Control-M for ACS and Azure services as it has inbuilt cloud integration. We have a product that works on government databases where we use data scraping and then integrate it with Azure and OpenAI. This integration allows us to process data and get insights. We also use AWS services to save the processed data in the AS.

What is most valuable?

Control-M is a bit faster compared to other solutions. The job and coding are easier. Also, my DevOps and Ops teams work collaboratively with it, enhancing its efficiency. The workflow is much easier compared to the ACS services we were using. Automation is more advanced, deployment is fast, and version control has been simplified.

What needs improvement?

They should have a proper integration method that clearly defines the workflow. Additionally, there should be an automation system for developers to set it up more easily and quickly. My Ops team faces certain problems that need addressing.

For how long have I used the solution?

I have been using Control-M for four to five months.

What do I think about the stability of the solution?

The downtime is higher compared to AWS. Indexing and databasing are more challenging, and the endpoint sometimes gets reset automatically. The accuracy rate is about 80% to 85%.

What do I think about the scalability of the solution?

As we hire new interns and DevOps partners to scale our business, Control-M scales well with the enterprise's growth. As the workload on Control-M increases, its scalability is much higher. Its cost is very low.

How are customer service and support?

I never had direct communication with technical support because solutions are available on the web. We didn't have a one-on-one conversation, but the support is adequate through online resources.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We migrated from AWS to Control-M. It was more cost-effective and capable compared to AWS services. We were a startup with limited resources.

How was the initial setup?

The setup was manageable with certain experienced DevOps staff, making it easy to deploy on the local server.

What about the implementation team?

There was an built-in DevOps team that found Control-M more cost-effective and capable than AWS services.

What other advice do I have?

New users should have a comprehensive understanding of how BMC and Control-M operate. Good coding skills are essential, as well as utilizing open-source codes. Monitoring should be done by someone knowledgeable about the system. I would rate Control-M a seven out of ten.

Which deployment model are you using for this solution?

On-premises


    reviewer2587689

Offers broad-level exposure that has increased our efficiency

  • November 05, 2024
  • Review provided by PeerSpot

What is our primary use case?

I am using Control-M for cloud infrastructure and automation-related tasks. As a cloud engineer, my work involves scheduling, deploying, managing, and monitoring processes for infrastructure and workflows. It is integrated with a CI/CD toolchain as part of our DevOps culture.

I am using the cloud version. I am using Helix Control-M.

How has it helped my organization?

Control-M has good integration capability. It integrates well with all the solutions. It also has good reporting capabilities.

Control-M has improved our organization's functions by supporting high availability and integrating with CI/CD workflows. It helps maintain high availability and manage workflows across the production environment, increasing our productivity.

Additionally, Control-M has offered broad-level exposure that has increased our efficiency. Our workflows run smoothly. Everything is easy. We have had very positive feedback.

Control-M is fine to integrate with our DevOps toolchain. It is neither difficult nor easy.

Control-M made it more simple to create, integrate, and automate data pipelines across on-premises and cloud technologies. It is very comprehensive.

What is most valuable?

Control-M provides workflow orchestration, including scheduling, deploying, managing, and monitoring workflows. It helps us meet our service-level agreements. It is integrated into our CI/CD pipeline. It enhances our operational productivity.

What needs improvement?

The UI can be challenging for new users due to its learning curve. Additionally, there are some errors during automation. More detailed logs would be helpful.

We would also like enhanced API support. The APIs should be more comprehensive.

For how long have I used the solution?

I have been using Control-M for almost two and a half years.

What do I think about the stability of the solution?

Control-M is stable so far, with no issues regarding crashing or lagging.

What do I think about the scalability of the solution?

Control-M is very scalable. It can absorb more workload wherever needed.

How are customer service and support?

We have had occasional response issues with their customer service. They do not always provide timely support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have used Redwood RunMyJobs and Apache Airflow. Control-M offers more features under one umbrella. It has cloud-native support, real-time analytics, and other features.

How was the initial setup?

The initial setup was challenging due to network setup issues and a lack of timely support from the service team. Its implementation took about a month. We did not have any downtime.

What about the implementation team?

We did the deployment in-house without using an integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

Pricing is generally affordable, though some features cost a bit more.

What other advice do I have?

New users should familiarize themselves with the tools and undergo training. It is essential to understand the necessity of using Control-M in your organization. I would recommend starting with your workflows and gradually integrating it with all the tools.

I would rate Control-M an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud


    reviewer2562090

Seamless job scheduling with and easy setup and strong ecosystem integration

  • September 30, 2024
  • Review provided by PeerSpot

What is our primary use case?

The main use is for job scheduling. We are using Control-M to manage and schedule various jobs within our organization.

How has it helped my organization?

We are more comfortable with Control-M since we have people who know this tool well. It integrates seamlessly with other tools within our ecosystem.

What is most valuable?

The best aspects of the solution are the ecosystem and integration part. This makes Control-M particularly valuable for us.

What needs improvement?

Control-M could benefit from incorporating AI features for better job scheduling. For example, if a job fails, the system could automatically manage related failures and take remedial actions without manual intervention. This would make it more advanced.

For how long have I used the solution?

I have been using Control-M in my current organization for the last six months.

What do I think about the stability of the solution?

We did not face any stability issues with Control-M. It has been very stable for our needs.

What do I think about the scalability of the solution?

Scalability is very subjective to use cases. For our minimalistic use cases, Control-M is quite scalable. However, for larger use cases, such as those in banking where there are thousands of jobs, scaling might be different.

How are customer service and support?

Customer support from BMC is good but not excellent. We always expect more from support, so I would rate it between three to nine on a scale of one to ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Control-M, there might have been an IBM scheduling tool in use. I am unsure why the switch happened as I have only seen Control-M being used since I joined.

How was the initial setup?

The initial setup was straightforward. It did not require much effort as we had knowledgeable people in the team.

What about the implementation team?

One person is generally enough for the installation and configuration parts. It typically takes around one day to complete the installation.

What other advice do I have?

We found Control-M to be one of the best solutions available. I would recommend incorporating AI features for future improvements.

I'd rate the solution eight out of ten.


    Joker Chin

Automated scheduling and error reduction for enhanced efficiency

  • September 25, 2024
  • Review provided by PeerSpot

What is our primary use case?

Control-M is used to schedule jobs and run them regularly. It helps to automate processes and reduce manual effort, minimizing the risk of errors and enhancing efficiency. Our clients use Control-M for various use cases, especially when there is a need for regular, automated job executions.

How has it helped my organization?

Control-M significantly reduces manual errors and enhances automation. It provides better scalability and more efficient data processing, making it a highly reliable solution for daily job operations.

What is most valuable?

Control-M can cross all platforms and offers integration for container and cloud solutions. This versatility is very helpful for my customers. The job scheduling capabilities are extremely convenient and easy to use, making Control-M a superior solution compared to others in the market.

What needs improvement?

I have no immediate ideas for improvements. I do not have any specific suggestions for additional features that should be included in the next release.

For how long have I used the solution?

I have been using Control-M for about a year.

What do I think about the stability of the solution?

We do not encounter significant stability issues with Control-M. It runs jobs daily with stable performance.

What do I think about the scalability of the solution?

Control-M is highly scalable. It offers complete functionality, making it an excellent choice for handling extensive operations.

How are customer service and support?

Customer support is very responsive and efficient. If you open a case, it can usually be handled within one to two hours, especially for urgent issues. Their support is available in real-time and resolves issues promptly.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Control-M is easy and not difficult.

What about the implementation team?

I always implement Control-M on-premises.

What's my experience with pricing, setup cost, and licensing?

The pricing for Control-M is very expensive. It would be beneficial if the price could be reduced.

What other advice do I have?

If your organization aims to reduce manual errors and enhance automation, Control-M is a suitable choice. It minimizes the risk of operational errors and missing processes, offering better scalability and automation.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises


    reviewer2506842

We can automate and orchestrate thousands of jobs

  • August 05, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our organization works with the cloud and databases. Our primary use case for Control-M is automating orchestration and scheduling jobs across the cloud and on-prem. We use it to monitor and report on jobs. We also use the index to integrate with the cloud service. It leverages our ability to manage workloads across various cloud platforms like AWS and GCP. 

How has it helped my organization?

Implementing Control-M saved us time by reducing our manual intervention. We can divert more resources to meaningful work. It reduced the amount of manual intervention needed by 30 to 35 percent. 

In addition to improving efficiency, workflow orchestration enhances our integration with other tools. We can orchestrate across on-prem and cloud environments and reliably create and integrate data pipelines. Workflow orchestration is critical to our DevOps. Control-M is constantly surveying the network.

What is most valuable?

The most valuable features of Control-M are automation and orchestration. It allows a different schedule, and we can manage thousands of jobs. It ensures we can complete them on time accurately. This automation reduces our manual intervention, significantly reducing error.

What needs improvement?

Control-M should receive more notice when it releases new features. The user interface is also a bit complex, and the navigation should be streamlined. 

For how long have I used the solution?

I have used Control-M for a year and a half. 

What do I think about the stability of the solution?

I rate Control-M eight out of 10 for stability. 

What do I think about the scalability of the solution?

I rate Control-M nine out of 10 for scalability. 

How are customer service and support?

I rate Control-M support eight out of 10. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Broadcom before switching to Control-M. The migration was a little complex.

How was the initial setup?

Deploying Control-M is somewhat complex. It's easier to convert to the other tool. We spent more than two weeks on the deployment and received some support from the Control-M side. We had almost five teams of people working on it. First, we set up the environment. Then, we ran the installation and reconfigured the database. After that, we did functional and integration testing. 

What was our ROI?

Switching to Control-M reduced our total ownership cost.

What's my experience with pricing, setup cost, and licensing?

Control-M isn't cheap, but this is an enterprise model. 

What other advice do I have?

I rate Control-M nine out of 10. I will recommend it. It's easy to integrate and has the flexibility we need. 

Which deployment model are you using for this solution?

Public Cloud


    Somashekar SG

It provides a centralized view of our enterprise workload

  • July 15, 2024
  • Review from a verified AWS customer

What is our primary use case?

We predominantly use Control-M SAP R3 jobs. That's our primary batch job load with external vendors and internally on our AWS instance. That's our batch load alongside a few custom integrations. They are not public applications. It's all in-house applications. We have integrations and API integrations for the API hubs, which speak to multiple other applications within our next case.

How has it helped my organization?

It isn't the only point of failure, but Control-M handles our business-critical, priority-one applications. We have other options. Control-M runs the SAP side for all batches. The time needed to realize the benefits depends on the scale and complexity. 

One use case was in health care and involved shipment orders. With Control-M controlling the workflow, we could effectively monitor it and forecast any delays. This enabled us to deliver critical products in under four hours across hospitals in the network. 

We can apply the same standards and run the same set of jobs across environments. Once they are tested in the non-production environment, we can move them seamlessly to the production environment. 

We have a nightly process of batch reports. Before Control-M, we spent around 12 hours manually scheduling reports in SAP. After streamlining the process, we reduced manual work to nine and a half hours. The business could update all the processes before midnight.

While it doesn't totally free up IT personnel, it provides visibility into self-service tools where business users can see their pipelines or job streams. It would be read-only access for the business side, but to take action on the job, they still need to contact the IT team. 

Control-M doesn't facilitate collaboration between business and IT users, but It provides a better user experience. Both parties can see what they are talking about, so there's no black zone for any of the parties. Before Control-M, the functional team had a particular nomenclature to relate what they had seen on Control-M. With the self-service tool, they can simply relay the job name. The collaboration starts there, and it builds over with a lot of other parameters.

What is most valuable?

Control-M provides a centralized view of our enterprise workload. As the owner, I can access my dashboard and see the status of jobs across the enterprise. It is strong at integrating with different applications and creating a pipeline of dependencies across applications on different operating systems. 

When it comes to developments where we have to move across regions or environments, it seamlessly integrates and adapts to different regions. Regarding integration with the DevOps pipeline, it allows us to use a JSON file and promote it across environments easily. 

We use Control-M to deploy workflows for DataOps and DevOps initiatives. It allows us to quickly test workflows or configuration changes without much manual effort. We add the JSON file for the conversation parameters and let the system handle the schedule. Integrating other DevOps tools within the journey gives us the management perspective and approval of multiple pipelines.

What needs improvement?

I'm currently working on the SaaS version, but I've also worked on the on-prem versions before. There is a handful of features that haven't been added to the SaaS version, and the BMC knows that. It's a matter of time before they prioritize the missing pieces and bring them into the SaaS version. 

For how long have I used the solution?

I started using Control-M back in 2018.

What do I think about the stability of the solution?

Control-M has the best stability in the market. They claim 99.99 percent availability. It's hardly four hours of downtime throughout the year.

What do I think about the scalability of the solution?

Control-M is infinitely scalable. We only need to add agents. BMC will take care of it if you need anything on the SaaS side, but we can handle the rest using our agent architecture.

How are customer service and support?

I rate BMC support 10 out of 10. They are stringent about their SLA timelines. They respond on time, and if it's a priority one, they will call immediately. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used the SAP Scheduler and adopted Dollar Universe. All our local manual efforts ran in  Windows Scheduler.

How was the initial setup?

It was a greenfield approach, and I was there from day one as a consultant. Deploying Control-M can be easy or difficult, depending on what the business needs. It takes a while to understand the infrastructure setup our business needs and the number of jobs we need to run through this application. 

It took a while to understand the infrastructure setup we require. We had to understand the number of jobs running through this application and how business-critical they are. The documentation BMC provides is top-notch and covers every step we must follow. 

Migrating to Control-M is a bit tricky in terms of preparing the data and having the right tool to convert required parameters into a Control-M-ready job. Control-M has a feature called AMIGO that helps us migrate from the existing source.  Converting a job and loading it into our Control-M format isn't straightforward. We must do some prerecorded checks and setups before. 

There is some maintenance in the form of updating agents and deploying patches on the SAP application. Since it's a SaaS application, BMC handles most of the maintenance on the server side. 

What's my experience with pricing, setup cost, and licensing?

The license model is based on the number of jobs we run on the SaaS application or the number of executions, unlike the on-premise model options. If we have a handful of jobs, it's always good to consider Control-M, but if it's a large number of jobs, Control-M might not be a great option. 

Control-M enables us to consolidate our jobs, and it helps us have a uniform approach and schedule. It helps to have the audit logs available. The scheduler space is nice in terms of control. 

Which other solutions did I evaluate?

We attempted to leverage ActiveBatch by Redwood and a few other options, but Control-M had all the features we needed. It gives us a 360-degree view of our implementation across silos. The architectural requirements also vary depending on the criticality of the applications. 

Control-M allows us to customize the job templates for any application we need, which covers all our future plans. Its integration speed is excellent because it has templates for every application. 

What other advice do I have?

I rate Control-M 10 out of 10. New users will be fine if they follow the Control-M documentation. There's also a book you can buy on Amazon called "Batch Scheduling" that comprehensively covers batch operations and how BMC has evolved over time. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Patrick Byrne

Provides batch management and reduced the need for manual intervention

  • July 15, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Control-M for batch automation. Previously, all of our batch work was manual, but now Control-M has significantly reduced the need for manual intervention. As a result, our batch processes are now 99% automated.

How has it helped my organization?

It's so easy to navigate, and especially for new hires, it's very straightforward to show them around the client because it is user-friendly. It's very easy to use. Compared to other softwares, Control-M has significantly simplified our monthly release process, making it easier to move things forward.

What needs improvement?

We're upgrading Control-M, and the process is very long. There are numerous boxes to tick and things to check to ensure everything is in order before the upgrade happens. We run three instances of Control-M, and making various changes for each is challenging.

For how long have I used the solution?

I have been using Control-M for five years.

What do I think about the stability of the solution?

You might experience a brief connection issue, but it usually resolves within a few minutes. The problem is related to the web server.

What do I think about the scalability of the solution?

Scalability is excellent. We utilize only about 20% of Control-M's capabilities. 

How are customer service and support?

Support is helpful, and the online community is very good. There's the community forum, which I use regularly to find answers to questions. BMC has been very helpful in that space. They were extremely fast and solved a difficult problem our in-house team couldn't solve in a matter of minutes. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. We used to use in-house software.

We have three different environments where people can work. People can use our development instance of Control-M to work on their batch processes before they go live, allowing them to experiment and refine until they get it right.

What other advice do I have?

It's much simpler now. Everything was a manual batch job. Using the features of Control-M every day makes our batch processing so much easier.

It makes our lives so much easier. For our operations team, which runs our daily batch overnight, viewing everything as it happens has been an absolute lifesaver, especially if things go wrong overnight. It's great to have that visibility. It has also sped up our process, reducing overhead and weekend overtime. Batch processing is much quicker now, resulting in fewer manual errors.

Control-M has so much functionality that even if you initially purchase it to handle a specific part of your batch work, it can offer much more. We've progressed beyond traditional batch processing to include MFT, which has been incredibly useful. Our file watchers and other automation features have significantly simplified our workflows and made our lives much easier.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises


    reviewer2507619

Provides a centralized platform for monitoring and managing workflows

  • July 05, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the product as our primary application tool for workload automation. It helps monitor and manage client domains in terms of configuration daily.

How has it helped my organization?

The product has enhanced the interface with a clear visual display of data and process batches, showing the completion status of workflows. It makes it easier to understand our organization's progress at a glance.

The platform integrates with Jenkins, Ansible, Docker, and Kubernetes. It can schedule and manage container workflows.

Integrating new solutions into the DevOps toolchain with the right approach and resources is straightforward. However, sometimes it can be complex.

It offers excellent visibility and management capabilities. It provides a centralized platform for monitoring and managing workflows and job scheduling. It supports various scheduling options, including time-based, event-based, and condition-based scheduling, allowing users to automate complex workflows efficiently.

It has simplified the process by streamlining the data workflow. It facilitates data extraction from sources, transforms it as needed, and loads it into the destination database. This comprehensive support for data extraction, transformation, and loading (ETL).

It is highly effective for building, scheduling, managing, and monitoring production workflows. For instance, it allows us to set up ETL processes to run at specific times, such as daily at midnight or in the morning. This precise scheduling ensures that all dependencies are met and tasks are executed in the correct sequence. For example, the transformation job is scheduled to start after the extraction job has been completed.

Operational efficiency is crucial as it reduces processing time. Faster data flow means job workflows are completed more quickly, reducing processing time. It is essential for meeting tight deadlines and maintaining smooth operations.

While numerous scheduling solutions are available, BMC's Control-M is highly effective for managing and orchestrating workflows across an enterprise.

What is most valuable?

The platform's best features are the monitoring capabilities. It is essential for tracking activities and ensuring jobs run smoothly. Additionally, the scheduling capability excels in building, scheduling, managing, and monitoring production workflows. These features are critical to our organization's operations and efficiency.

What needs improvement?

They could enhance the product's data flow, job processing speed, and efficiency.

Additionally, improvements are needed in real-time monitoring and alerts. Developing more robust real-time analytics capabilities to monitor and report the performance status of DevOps workflows would be beneficial.

For how long have I used the solution?

I have been using Control-M for one and a half years.

What do I think about the stability of the solution?

It is a stable product. I rate the stability a nine.

What do I think about the scalability of the solution?

Our organization has a team of 50 executives who use the product.

It is scalable. I rate the scalability a nine.

How are customer service and support?

BMC's service team significantly supported the development of our migration plan for the Standard AutoCorrelation Controller (SGP). Their assistance involved several key steps. First, they helped us identify and map out the different requirements and dependencies, including how SGP jobs interact with one another and their integration within Control-M. The migration plan included phases for testing, fallback strategies, and execution. Post-migration validation was crucial to ensure that all SGP jobs were successfully migrated and were functioning correctly in the new environment.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. The deployment takes two months and involves a team of 50 executives.

What was our ROI?

The platform has helped us save 30% of operations time.

What's my experience with pricing, setup cost, and licensing?

The product price is reasonable. I rate the pricing an eight.

What other advice do I have?

I rate the product a nine out of ten.


    Venu Gopal D.

Control-M User Review: Tool for Job Scheduling and Automation in Z/OS Environment

  • June 01, 2024
  • Review provided by G2

What do you like best about the product?
It allows user to define, schedule, monitor jobs across multiple platforms and those jobs can be sceheduled based on time. It can handle large volume of jobs and workflows making the tool usability frequently and easy.Automated scheduling and monitoring of jobs reduce the risk of human error, and enhace the reliability of batch process.
We can get the support from BMC customer care for this tool. It integrates with large number of platforms and databases.
What do you dislike about the product?
It is expensive to implement and has performance issues while dealing with complex workloads. Implementing and integrating it into existing workflow requires changes in the process and requires change management.
What problems is the product solving and how is that benefiting you?
1) It helps in scheduling the Batch jobs in Mainframe Z/OS environment.
2) It helps in executing the Batch jobs both for Test and Production environment.
3) If we want to know the Predessor and successor jobs of a scehdule job it helps in identiying them.
4) We can execute the jobs on ad-hoc basis or we can scehdule them to run at particular time