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Great Product! Great Team!

  • By Computer Software
  • on 08/26/2022

What do you like best about the product?
Wirewheel has great out of the box software. But my favorite thing about WireWheel is their willingness to work with me to achieve specific privacy compliance goals that are beyond the OOB functionality.
What do you dislike about the product?
With the evolving regulatory landscape, it's difficult to stay on top of every new requirement in real time. Wirewheel does a pretty good job of staying current with legal developments, but sometimes I find myself needing to ask them to customize the tool to accommodate what I think new law requires.
What problems is the product solving and how is that benefiting you?
I'm primarily using Wirewheel for 3 purpose: (1) a public-facing trust center that houses documents I want to disclose to customers. (2) a privacy impact assessment tool (where I utilize multiple PIAs for various purposes - internal and external), and (3) processing and tracking individual rights requests.


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