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    Dayna B.

Docebo Learn Review

  • December 04, 2024
  • Review provided by G2

What do you like best about the product?
Some of the upsides of using Docebo is the overall customizability of the platform. It is nice to be able to grant different access to different users and tailor the platform to meet a variety of needs. I also really like the quick responses from our CSM and AM.
What do you dislike about the product?
Some of the things I like least about Docebo is the lack of consistency across the platform. For example, some areas have the option to sort and filter columns or have a search field while others do not. Not having these options across the platform can lead to frustration and endless scrolling - especially when there is a lot of data.
What problems is the product solving and how is that benefiting you?
Docebo is helping to streamline our learning opportunities across a national organization. It allows us to keep accurate records in one central location which is a huge benefit for audit/compliance purposes and it allows our employees to have one source of truth for learning as opposed to multiple systems/vendors.


    preeta b.

5 Star LMS

  • December 04, 2024
  • Review provided by G2

What do you like best about the product?
The things i like best about Docebo
1. skills management tools: a learner can tailor their learning based on their strengths and choose learning to enhance their learning areas. the platform can recommend courses to help learners.
2. Love the community and support with many great ideas.
What do you dislike about the product?
Gamification and social learning needs more development.
Some items in the reporting structure can be better (observation checklist, learning plan reporting)
please add functionality for adding QR codes for courses/session/surveys
need ability to duplicate ILT courses so the duplicates have all the session information. Right now everything has to be rebuilt when we duplicate a course.
What problems is the product solving and how is that benefiting you?
building courses with many ILT/cohorts.


    Insurance

The Docebo platform has many great features and regular updates.

  • December 04, 2024
  • Review provided by G2

What do you like best about the product?
The system is versatile, efficient, and has a modern UX/UI for admins and end users. There are many things to like, but those are the key ones.

Docebo helps improve compliance & risk management with automated emails to complete compliance, with escalations to managers.

The cost is competitive for a full-featured LMS.

We create internal/operational efficiencies by using automation and data import to automatically add people to groups, which is very helpful to reduce maintenance.
What do you dislike about the product?
Some of the reporting options are limited to the service, although new dashboards are now available. Docebo is improving there. I don't like the video player for channels. It's very limited compared to basic video hosting platforms that offer way more features and reporting options.
What problems is the product solving and how is that benefiting you?
Sharing learning content and effectively reporting on usage is the primary focus of the system. Our old LMS had many reporting issues and didn't have a good user experience. Docebo has a great user experience that's very customizable. Usability issues with our old LMS caused us to look at other LMS's. Docebo was picked because of the overall features that were well-rounded compared to other LMS companies.


    Emily M.

Enhancing User experiences Through Social Learning

  • December 04, 2024
  • Review provided by G2

What do you like best about the product?
Docebo takes traditional LMS learning practices and enhances them by incorporating social networking concepts to engage learners in their journeys further.
What do you dislike about the product?
There are a significant number of useful features that tend to be missing small part for it to enhance the user experience and expand functionality. Examples would be how managers can enroll direct reports in a course but if it is a live instructor-led training, they can not enroll them in the session, only the course.
What problems is the product solving and how is that benefiting you?
This platform is providing enhanced visibility to users, both internal and external, on their trainings with our organization. It is also allowing us to expand access to tracked training content and allow expansion to additional departments on data and inclusion to this.


    gabriele s.

A very good product that will be always better

  • December 04, 2024
  • Review provided by G2

What do you like best about the product?
What I like most about Docebo is its exceptional user-friendliness, both for the end user and the administrator. The platform is packed with features that offer great flexibility, allowing it to be tailored not only to the needs of the organization but also to specific projects you want to execute using it. This versatility makes it an extremely effective tool for managing learning and development within any organization.Additionally, the system appears to be genuinely focused on continuous improvement, with constant releases of new features or updates to existing ones, aligned with trends in the learning and development space. There is also a strong community of users who are active and seem to be heard by the system’s developers, which adds further value.
What do you dislike about the product?
What I don’t like is that large-scale usability, for example, in highly structured international companies with many stakeholders, requires careful planning. However, this planning may need to be revised due to updates and new features that the system releases without the possibility of blocking them.
What problems is the product solving and how is that benefiting you?
Docebo allows us to have an LMS across the entire group that supports a bidirectional approach, enabling both top-down and bottom-up usage. In addition to this, it ensures all the typical functionalities of an LMS, making it a versatile and comprehensive solution for our learning and development needs.


    Danushka D.

Docebo for Better Learning Experience

  • December 04, 2024
  • Review provided by G2

What do you like best about the product?
It has more integrations and automation capabilities
What do you dislike about the product?
Bit Complex and more and more options if you are new, have to learn a big.
What problems is the product solving and how is that benefiting you?
Automatic enrolment based on the user categories


    Zoltan K.

Flexible system, covers most of the LMS processes.

  • December 04, 2024
  • Review provided by G2

What do you like best about the product?
Simple to use, good support chat function, good workflows, they cover the processes well. Super users can manages the functionalities, roles, accesses in a userfriendly way. Not too much programming required. Power user roles can be created in a very flexible and easy way. Good, user friendly screens but the design is not uniform unfortunately.
What do you dislike about the product?
The catalogues cannot be structured using subcatalogues, not enough searching finctionality for users to find the courses of their interest. Bulk upload functions are not working for all data elements in the system: we have to use the API Explorer which is very complex for not IT experts (Jason files etc.). To develop the CSV upload of all data elemnts in the system would increase the user experience a lot. Homepage designe could be extended for the colors, and graphical elemnts as well (no programming please if it is possibel). More options would be good to create automated assigment rules withot skripts. Outlook calendar integration is not working as it is expacted, this is a big disappointment for our users. Sending out the invitation is very complicated and it is not working as it would be required. The Docebo support site is getting better and better but in some cases the support documents are not helpful. They are worded in such a way that they are difficult to understand or find the description of the functionality what we would like to use in the tool. Eg.: enrollment options, creating a course (there are a lot like this). I would suggest to reorganize the support documents according to the functionalities appering on the screen using the application by the super/power users. The different data sourses cannot be linked with each other according to the requiremnts creating more complex Excel reports. The scheduled reports can be sent out in CSV format only (It is a big disadvantage!) Also a big disadvantage that in case the Learnig Plan enrollment message and the Course Enrollment message are both switched on, the user will get multiple enrolment messages about the same course. We are not able to switch on both enrollment notifications at the same time, unfortunately.
What problems is the product solving and how is that benefiting you?
The learning processes can be integrated in the company culture much better than previously. Learning is closer to employees and managers, much easier to meet the compiance processes. Centralized database and learning processes worldwide. Better user experience.


    Hannah G.

A Powerful and Customizable User Education Platform

  • November 14, 2024
  • Review provided by G2

What do you like best about the product?
The ability to create the best user education experience by being able to create and customize learning material, user experience, and enrich the user's experience with additional add-ons that plug into our business and other systems used is huge. Docebo offers a vast array of solutions for whatever our needs are. As a leader, their user analytics and Insights dashboard serve up the information I need to gauge and measure impact and success, and in turn, can share this insight with other admins so that all learning leaders within our company as well as those created as customer admin are informed and enabled. As a user in their community I know my voice is heard and it matters, product improvements and releases are not only relevant but are usually an answer to a need asked en mass.
What do you dislike about the product?
I occasionally get a version of writer's block when it comes to creating a page or a course in a new or creative way, while Docebo offers fully-customizable widgets and blocks of content, guidance on building a page to meet a specific need would be appreciated, choosing from pre-loaded page templates would be amazing. There is also a big need for universal links to courses, currently we utilize a few sub-domains and each set requires unique links, rather than being able to share one universal link to anyone who needs to access. We're managing for now, but it would be a huge improvement.
What problems is the product solving and how is that benefiting you?
The ability to serve up customized learning experiences to our different user groups, based on each group's needs. Translated material and accessible experiences provided to all is easily configurable, and we are able to share admin responsibility and tasks amongst our internal teams to help manage their customers directly. We are now able to collect and analyze our user data, and view via their beautiful dashboards, which makes communicating value up to our leaders smooth and easily accomplished. Docebo is also keeping up with the times and we are excited to dive into AI-generated course content and assessment questions, further expanding on our ability to provide a customized and deeply informed experience to our users.


    Financial Services

Great implementation and support

  • November 11, 2024
  • Review provided by G2

What do you like best about the product?
The ability to customise almost anything. Lots of flexibility and ability to make it personalised for almost each and every user. The support we received from the GuyKat team was also exceptional. We use most of the features and are aiming for a slow roll out once the basics have stuck.
Overall the admin expereince has been great with the back end being quite easy to use.
What do you dislike about the product?
Some of the features are a little clunky although they are consistently improving them. Small example is transfering the course types or the furations from Go1 to the sytem could be a bit easier/better
What problems is the product solving and how is that benefiting you?
The ability to scale content across all our offices and make administration of ILT easier


    Banking

Docebo LMS Review

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
The ability to customize the learner experience
What do you dislike about the product?
There is some major functionality that leaves a lot to be desired, like reporting or being able to duplicate Learning Plans and Instructor-led training
What problems is the product solving and how is that benefiting you?
Docebo provides a place for us to host our learning content and provides various solutions to help drive learner engagement