Image scanning has supported consistent security practices during cloud deployment
What is our primary use case?
We are already using Prisma Cloud by Palo Alto Networks and we're looking at using Red Hat. We have licenses for it as part of the Red Hat contract that we have.
We're looking to replace Prisma Cloud by Palo Alto Networks with Red Hat ACS in some use cases. We are a telecom company, and we've been a customer.
What is most valuable?
We cannot answer questions about facing other issues with Prisma Cloud by Palo Alto Networks. What we know is that we don't use all the capabilities.
We are mainly using the image scanning in the repository. Prisma Cloud by Palo Alto Networks can also be used at runtime to detect security issues, but we don't use that part. We use the workload image scanning for cloud computing, not the VM.
We are only looking at Red Hat at the moment, and the focus is on Red Hat because we have the licenses. Engineering is thinking it's easy to integrate because we use many Red Hat products.
The opportunity in our company is good because we are already using Red Hat at different stages of cloud computing.
We are using Red Hat's operating systems, cloud products, and container security. For the private cloud, we're using the full OpenShift, OpenStack, and Linux Red Hat everywhere. We are using Red Hat Enterprise Linux.
What needs improvement?
On a scale of ten, we would say people are happy with Prisma Cloud by Palo Alto Networks for the part we use. People are okay with it. We probably would give an eight.
We don't give ten because if we don't use the other parts of Prisma Cloud by Palo Alto Networks, it's because it was difficult to implement from an operational point of view.
We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts.
People have other tools and in the end, we don't use the full capabilities of a product that we pay for. It's partially related to the difficulty to integrate Prisma Cloud by Palo Alto Networks runtime in our company's support process.
We don't use the real-time monitoring part of Prisma Cloud by Palo Alto Networks. We don't know about the automated remediation feature of Prisma Cloud by Palo Alto Networks.
For how long have I used the solution?
We don't know exactly how long we've been working with Prisma Cloud by Palo Alto Networks overall. We were not involved in the beginning, but it's probably something around three to four years.
What other advice do I have?
Based on our experience, we would recommend Prisma Cloud by Palo Alto Networks to others. We would not recommend it to any specific types of companies.
Our knowledge is limited on this topic, but we don't believe there are types of companies to exclude. Our overall review rating for Prisma Cloud by Palo Alto Networks is eight out of ten.
Supports threat detection and real-time monitoring while enabling custom security assessments
What is our primary use case?
Currently, we are using Prisma Cloud by Palo Alto Networks for CSPM, CWP, and application security. In CSPM, we check for cloud security posture and overall assets that we have. We verify whether we meet the compliance standards based on company compliance requirements.
In CWP, we deploy a defender on containers that we use to monitor vulnerability and compliance issues. We have also started doing runtime protection, which checks for any runtime security threats such as crypto mining or port scanning.
In application security, we perform Terraform scanning. We use containers with Prisma Cloud by Palo Alto Networks.
What is most valuable?
From the CSPM perspective, RQL in Prisma Cloud by Palo Alto Networks is a feature where we can conduct any kind of investigation and create our own custom policies. This is really helpful because in the cloud, there are millions of assets. With RQL, we can drill down to as fine a level as per our requirement.
For CWP, the runtime protection is the most valuable feature. Every tool does vulnerability monitoring through tools such as Qualys, but the additional feature we get here is runtime protection in CWP.
Prisma Cloud by Palo Alto Networks supports auto-remediation. Currently, it supports more than 100 policy auto-remediations, and we can even customize the auto-remediation policy.
From a security perspective in Prisma Cloud by Palo Alto Networks, if we integrate CI at the early stage, it gives all the vulnerability details so we can fix issues before going to production. The CI feature is helpful in application development from a security perspective.
Prisma Cloud by Palo Alto Networks is real-time in CWP. It fetches all the data within a second. For CSPM, it takes approximately 30 minutes to one hour to ingest the data. In CSPM, it scans the whole inventory on some time intervals. From my observations, it depends; sometimes five minutes, sometimes ten minutes, so approximately I consider it between 15 minutes to one hour.
What needs improvement?
There is a tool called PingSafe, which is a cloud security tool and a Sentinel tool. It also does monitoring of CSPM. There I saw one feature called dummy payloads, in which we trigger the dummy payload, so it exactly gives the exploitable resources. That might be a feature that would be helpful if Prisma Cloud by Palo Alto Networks also had some kind of that feature.
It might be possible because currently, I think Prisma Cloud is migrating to Codex Cloud. They are changing their platform from Prisma Cloud to Codex Cloud. There might be a chance that they will introduce all these new features in Codex Cloud. From next year, Prisma Cloud will be decommissioned and it will be called Codex Cloud.
For how long have I used the solution?
I have been working with Prisma Cloud by Palo Alto Networks for more than three years.
How are customer service and support?
Prisma Cloud by Palo Alto Networks has more support than other tools at this time. This helps Prisma Cloud by Palo Alto Networks capture the market overall. In terms of features and models, a tool can have some issues and bugs. To fix those issues and resolve queries, any tool requires a strong support system and background technical support. Prisma Cloud by Palo Alto Networks has a strong background technical support system. Anywhere we raise a tech case, they revert back within an hour. This helps them capture the market in terms of support.
For technical support in Prisma Cloud by Palo Alto Networks, I rate it a nine out of ten.
How would you rate customer service and support?
How was the initial setup?
The initial setup for Prisma Cloud by Palo Alto Networks is a very simple feature. It depends on the different types of cloud environments, but it is simple.
What other advice do I have?
I am still working with Prisma Cloud by Palo Alto Networks. I will definitely recommend this tool to others. I give this review a rating of nine out of ten.
Centralized Data and Analytics That Save Time
What do you like best about the product?
i like how Cortex Cloud centralizes all data and analytics in one platform. It makes monitoring performance and generating reports much faster and easier, saving me time and helping me make better decisions.
What do you dislike about the product?
The interface can feel a bit cluttered, and it takes time to find certain features. Some advanced analytics options are not very intuitive for first-time users.
What problems is the product solving and how is that benefiting you?
Cortex Cloud helps me consolidate data from multiple sources and track key metrics in real time. This solves the problem of manual reporting, saves time, allows me to make faster, more informed decisions for my projects.
Efficient and Secure, But Configuration Can Be Complex
What do you like best about the product?
I appreciate Cortex Cloud because it gives a secure, centralized way to manage and scale workloads without the usual headaches of on‑premise infrastructure. Its streamlined interface and automation features save you time, while the built‑in compliance and security controls align with your focus on safety and proper protocols. I value how it integrates smoothly with existing systems, making troubleshooting and monitoring more efficient, so I can focus on solving problems rather than wrestling with tools.
What do you dislike about the product?
One drawback I found with Cortex Cloud is that it can feel overly complex at times navigating its layers of configuration and permissions isn’t always intuitive, which slows down troubleshooting.
What problems is the product solving and how is that benefiting you?
Cortex Cloud addresses the challenges of securing and managing today’s complex multi-cloud environments by bringing together visibility, compliance, and threat response within a single platform. It enables organizations to detect and prioritize risks such as misconfigurations, vulnerabilities, and suspicious activities in real time, while also automating remediation to minimize manual work. By consolidating alerts into context-rich cases, Cortex Cloud helps reduce incident response times, maintain continuous compliance with regulatory standards, and avoid the inefficiencies of managing multiple dashboards. Ultimately, it tackles the issues of fragmented monitoring, slow manual workflows, and increasing cyber threats, providing teams with a streamlined and scalable solution to safeguard their cloud workloads.
Blazing Fast Performance, But UI Needs Improvement
What do you like best about the product?
What I like best about Cortex Cloud is its unified and scalable platform for security operations. It integrates threat detection, investigation, and response in one place, which reduces complexity and improves efficiency. The automation and AI-driven analytics also help teams focus on high-priority incidents rather than repetitive tasks.
What do you dislike about the product?
While Cortex Cloud is a powerful and comprehensive platform, I’ve noticed that its learning curve can be quite steep, especially for teams new to its ecosystem. Some configurations and integrations require deep product knowledge, which can initially slow down adoption. However, once the platform is properly set up, its automation and analytics capabilities make the effort worthwhile.
What problems is the product solving and how is that benefiting you?
Cortex Cloud solves the major challenge of fragmented security operations by unifying detection, investigation, and response within a single cloud platform. It automates repetitive SOC tasks, correlates threat data across multiple sources, and accelerates incident resolution. For me, this means less manual analysis, fewer false positives, and faster response times — ultimately improving overall operational efficiency and security posture.
Detailed Hands on Review of Cortex Cloud
What do you like best about the product?
It's an impressive and all-encompassing platform for cloud security, recognized for its real-time insights, automated threat detection, and seamless integration across various cloud environments.
Key advantages consist of centralized asset visibility, risk evaluations, and leveraging AI for threat identification, which makes it beneficial for both governments and enterprises.
What do you dislike about the product?
I would honestly say the main dislike of mine will be the High and unclear costing. As well as a steep learning curve that is required to become efficent at using it.
What problems is the product solving and how is that benefiting you?
This was uses to unify multiple cloud application and operations as it was diffiult to manage from different point of views and being able to mange centrally with with a single plain of glass platform with AI-powere risk correlation and automated remediation will always be a great benefit.
Solid cloud security platform with great visibility and automation
What do you like best about the product?
Palo Alto Networks Cortex Cloud provides excellent visibility across the infrastructure, with intuitive dashboards and strong detection and response capabilities. The integration with multiple data sources is comprehensive, and the built-in automation helps reduce incident response times. Scalability in enterprise environments is one of its strongest advantages.
What do you dislike about the product?
The initial learning curve can be steep, especially for teams with limited experience in advanced security platforms. Licensing and resource consumption can also be high for mid-sized organizations.
What problems is the product solving and how is that benefiting you?
With Cortex Cloud, we have been able to centralize security management, detect threats in real time, and respond to incidents much faster. This has significantly improved our organizational resilience and reduced the need for multiple isolated security tools.
A Powerful Solution for Streamlined Cloud Management
What do you like best about the product?
One of the standout features of Cortex Cloud is its seamless integration with various cloud services, allowing users to manage resources across different environments from a single interface. The real-time monitoring and automated cost optimization tools are particularly valuable for businesses looking to save time and money. I also appreciate the customizability of dashboards and reporting tools – they allow for a tailored experience that adapts to specific business needs. The support team is responsive, and there’s a wealth of documentation and resources available to help troubleshoot any issues that may arise.
What do you dislike about the product?
While Cortex Cloud is incredibly powerful, its learning curve can be a bit steep for those who are not familiar with cloud management platforms. Some of the more advanced features require a deeper technical understanding, and it may take a while to get up to speed with all the capabilities. Additionally, the pricing can be on the higher end, especially for smaller teams or businesses that are just starting to scale their cloud usage. It would be great to see more flexible pricing options or tiered plans that better cater to smaller enterprises.
What problems is the product solving and how is that benefiting you?
Cortex Cloud simplifies multi-cloud management, cost optimization, and security by centralizing resources in one platform. It automates scaling, monitors performance in real time, and ensures compliance, reducing both time and costs. Overall, it’s made cloud management more efficient, allowing us to focus on growth while minimizing technical complexities.
Cloud Administrator
What do you like best about the product?
I appreciate the intuitive interface and the seamless integration with other cloud services. It allows me to manage resources quickly without spending too much time on configurations. The scalability is also a strong point, as it adapts well to both small and growing projects.
What do you dislike about the product?
Sometimes the documentation feels incomplete, especially when dealing with advanced features. In addition, the response time of the support team could be improved during peak hours.
What problems is the product solving and how is that benefiting you?
What problems is Cortex Cloud solving and how is that benefiting you?
It has streamlined the way we handle workloads by automating repetitive tasks. Before, I had to spend hours on manual configurations, while now the system takes care of them automatically. This allows me to focus on more strategic activities.
It depends what kind and what is a use case, if starting fresh than yes.
What do you like best about the product?
I ike that its flexible and scalable, also i like it that i can integrate it with existing tools, good observability,monitoring is a deal braker for me.
What do you dislike about the product?
Always the learning curve can be steep for newcomers, especially without prior experience in observability tools, configuration flexibility comes at the cost of complexity. Pricing may also become an issue at scale, depending on data retention and usage patterns. Lastly, certain features or integrations may still require hands-on tuning or aren’t as mature as more established platforms.
What problems is the product solving and how is that benefiting you?
cortex cloud helps us deal with the complexity of managing observability at scale. before, handling prometheus ourselves was a hassle, especially when it came to longterm storage, high availability, and multi-tenant setups. with cortex, we don't have to worry about the operational overhead, and we get consistent performance and better query reliability. it also helps us catch issues faster and keeps everything in one place, which makes collaboration between teams easier. overall, it's made monitoring way more manageable without needing to build and maintain everything ourselves.
