Reviews from AWS customer

13 AWS reviews

External reviews

342 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mels E.

Secure Access Made Simple—Clear Dashboard, No VPN Hassle

  • May 11, 2026
  • Review provided by G2

What do you like best about the product?
One of the things I like most is how easily it provides secure access for our teams. It works well for protecting internal tools, dashboard, and service without exposing them to the internet, and the dashboard is clear and easy to understand.
What do you dislike about the product?
Our experience has been genuinely amazing. Everything has worked perfectly so far, and it fits our needs really well. I especially appreciate that it isn’t like a traditional VPN that demands a lot of setup or ongoing maintenance.
What problems is the product solving and how is that benefiting you?
It has helped me work from home when I’m not in the office by giving me a flexible connection without being tied to a specific location. It also makes it easy to create secure tunnels, allowing transparent and secure sharing of network resources over the internet.


    Mariano O.

Fast, Smooth VPN with Unlimited Connections and Excellent Support

  • May 07, 2026
  • Review provided by G2

What do you like best about the product?
It's a very fast and smooth app, with a wide variety of countries to choose from. I like that it allows unlimited connections, which means I can share it with my family without user restrictions. I love that multiple devices can connect simultaneously.
What do you dislike about the product?
It starts up quickly compared to other similar VPNs I’ve used. I honestly don’t have anything negative to say: the customer support is excellent and always ready to provide expert technical assistance whenever users need it.
What problems is the product solving and how is that benefiting you?
It's compatible with common operating systems like Windows and iOS, making it easy to install and integrate. It helped us establish a fast connection, allowing us to download and share files without interruption.


    Kamal L.

Easy to Set Up, Secure, and Great Value for Accessing More Sites

  • May 04, 2026
  • Review provided by G2

What do you like best about the product?
Our experience with OpenVPN has been very positive compared to other alternatives. I like that it allows me to access websites that otherwise wouldn't work properly. It also allows you to easily configure multiple connection profiles.
What do you dislike about the product?
It offers excellent service, especially considering the price. I have nothing bad to say, nor any drawbacks or problems. Its setup is quite simple for most users. It's very secure and can be used in most environments.
What problems is the product solving and how is that benefiting you?
Working with proprietary data means we need the strongest possible security when accessing our network. OpenVPN lets us do that, so we don’t have to worry about network security when we’re out of the office. It has also helped us protect our internal FedRAMP environment without the hassle or cost of a full enterprise solution.


    Kroesh K.

Feature-Rich, Fast, and Secure VPN That’s Easy to Use

  • May 03, 2026
  • Review provided by G2

What do you like best about the product?
OpenVPN offers a vast array of features for a free program. I like that it provides excellent servers with stable and impressive browsing speeds, it protects your data and keeps you anonymous to prevent information theft. I also appreciate that, once installed, it is quite easy to connect from either a laptop or a phone.
What do you dislike about the product?
This is an excellent program that enables secure browsing with the push of a button. I have nothing negative to say: it adapts perfectly to the needs of our entire team, and we haven’t encountered any problems at all.
What problems is the product solving and how is that benefiting you?
OpenVPN eliminates the need for me to purchase a dedicated VPN service because it lets me set up and use my own personal server. We use OpenVPN to connect our two offices to each other and to access the office network again when working remotely. It also makes secure file transfers easier for remote users.


    Expenso S.

Secure, Scalable VPN with Easy Setup and Management

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
I like the web-based management interface because it makes configuring and maintaining the VPN much easier than dealing with command-line tools. The scalability is also a big plus, since it lets the server handle more connections as the business grows. Setup was very easy for me as well, because the UI is clean, straightforward, and easy to understand.
What do you dislike about the product?
Some users have noted that the cost can be higher than other VPN solutions, especially for smaller teams, since it’s licensed based on concurrent connections. They also mention that setting up the Community Edition, which is free, can be more technical than using the paid version with its simpler interface, and that this added complexity may be a barrier for some.
What problems is the product solving and how is that benefiting you?
OpenVPN Access Server provides secure remote access to confidential data, allowing on-premise data access from anywhere. It adds extra security with two-factor authentication, preventing unauthorized access.


    Kaung Htet H.

Simple, Reliable VPN with Easy Management

  • April 16, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about OpenVPN Access Server is how quickly it lets you deploy a secure remote-access VPN without getting lost in complex configuration. The web-based UI is clean and intuitive, so even when managing users, certificates, or access control, everything is centralized and easy to navigate. Compared to traditional VPN setups, it saves a lot of time during initial deployment and ongoing maintenance.

From a workflow perspective, the integration with directory services (like LDAP/Active Directory) is a big win—it simplifies user management and avoids the need to maintain separate credentials. The client provisioning is also very smooth; users can download pre-configured clients, which reduces support overhead significantly.

Performance-wise, it’s stable and reliable for day-to-day operations, even with multiple concurrent users. I’ve also found the flexibility in routing (split tunneling vs full tunnel) useful depending on the use case.

Another strong point is its balance between cost and value. You can start small and scale as needed, which makes it practical for both lab environments and production use. Plus, the documentation and community support are solid, so troubleshooting or expanding setups doesn’t feel overwhelming.

Overall, it has improved my workflow by reducing setup time, minimizing manual configuration, and making remote access management much more efficient.
What do you dislike about the product?
One drawback of OpenVPN Access Server is that some advanced configurations still require CLI access, even though the web UI is generally user-friendly. For network engineers who want fine-grained control (routing tweaks, policy-based behavior, or deeper troubleshooting), switching between GUI and CLI can slow down workflows.

Another limitation is the licensing model. While it’s easy to start, costs can increase quickly as the number of concurrent users grows, which may not be ideal for larger deployments compared to some alternative VPN solutions.

Performance tuning options are somewhat limited in the UI as well. For example, optimizing throughput or handling high-load scenarios often requires manual adjustments and deeper knowledge, rather than being guided through the interface.

Additionally, logging and monitoring could be improved. The built-in logs are useful but not always detailed or easy to analyze for complex issues, especially without integrating external monitoring tools. More advanced analytics or built-in visualization would make troubleshooting faster.

Overall, while it’s reliable and easy to deploy, improving advanced configuration visibility, scaling cost efficiency, and enhancing monitoring features would make it even more powerful.
What problems is the product solving and how is that benefiting you?
Before using OpenVPN Access Server, we struggled with providing secure remote access to internal systems, especially for users working from different locations. The setup process with traditional VPN solutions was time-consuming, required complex manual configuration, and often led to inconsistent user experiences. Supporting end users (client setup, credential issues, connectivity problems) also took a significant amount of time.

After implementing OpenVPN Access Server, we were able to centralize and simplify remote access. The web-based UI made it much easier to manage users, assign permissions, and monitor connections. Integration with directory services (like LDAP/Active Directory) allowed us to reuse existing credentials, which reduced administrative overhead and improved security consistency.

One major benefit is the reduction in deployment and support time. What previously took hours to configure per user can now be done in minutes with auto-generated client profiles. This has significantly reduced the number of support tickets related to VPN access. From a performance standpoint, the solution has been stable and reliable, allowing users to securely access internal resources without frequent disconnects.

In terms of ROI, it has helped minimize operational effort while maintaining strong security. We didn’t need to invest heavily in additional infrastructure or specialized training, which made onboarding faster. Overall, it solved our remote access challenges by making VPN deployment simpler, user management more efficient, and day-to-day operations more reliable.


    arun v.

Super Easy Setup

  • April 08, 2026
  • Review provided by G2

What do you like best about the product?
I use OpenVPN Access Server to connect to servers provisioned in AWS. I find the user management and custom scripts to be great features. We developed a script that uses the user's MAC ID to let them log in only using the device with that MAC ID. The initial setup of OpenVPN Access Server was super easy for me.
What do you dislike about the product?
nothing much
What problems is the product solving and how is that benefiting you?
I use OpenVPN Access Server to keep all my production resources private and connect to them securely without worrying about attacks in a public subnet.


    Fedir Plotnikov

User management has simplified internal VPN access and now provides clear visibility and control

  • March 27, 2026
  • Review from a verified AWS customer

What is our primary use case?

My use case for OpenVPN Access Server is infrastructure VPN for internal company usage. The main reason we use it is because of the user management UI and the visual representation of all the data related to it.

What is most valuable?

Overall, my best feature of OpenVPN Access Server is the user management, which is very nice because OpenVPN can be quite painful and not very visible. This tool gives absolute visibility and full control over the users, their access, and provides them with some dashboards. The administrator can see everything related to the VPN system.

I primarily utilize OpenVPN Access Server access control features for personal working desktops to access the infrastructure. We provide the key pair generated automatically, which I control, but I know that it has other features to deliver those credentials as well.

What needs improvement?

I find that connection speed with OpenVPN Access Server loses in comparison to WireGuard, which is very fast. However, compared to any other solution, they are pretty much the same, and they do not require a lot of system resources for encrypting traffic, so it's average—not bad.

I think speed has room for improvement in OpenVPN Access Server. If they can make adjustments to the protocol for better speed, identical to WireGuard for example, that would be really good.

For how long have I used the solution?

I have been using OpenVPN Access Server for about a month, but with OpenVPN products in general, I have worked for several years.

What do I think about the stability of the solution?

I would rate the stability of OpenVPN Access Server about an eight or nine; it is pretty stable.

What do I think about the scalability of the solution?

Our size of organization did not allow us to discuss scalability for OpenVPN Access Server, but one server handles everything, especially since it's for internal traffic. It is hard to say, but I doubt it should have any issues with this.

How are customer service and support?

I would rate technical support for OpenVPN Access Server as not applicable because I have never talked with them. The documentation was absolutely fine for me; it was well-structured, and I did not have any difficulties with this solution, so I did not need the support.

Which solution did I use previously and why did I switch?

I have tried other solutions including Cisco, FortiGate, and native IPsec solutions from Windows platforms, as well as an open-source version of OpenVPN without dashboards and the WireGuard open-source solution.

How was the initial setup?

I find it extremely easy to install and set up OpenVPN Access Server.

As far as I remember, it takes about 10 or 15 minutes maximum to have a server ready.

OpenVPN Access Server requires really minimal maintenance, as it is basically dockerized and everything is automated, so it is even updated. It's absolutely simple to install.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing for OpenVPN Access Server, I don't remember all the details exactly, but I believe it is really flexible and even provides something like free trials, so anyone can try it. It was reasonable as far as I remember.

Which other solutions did I evaluate?

I compare OpenVPN Access Server to other solutions by noting that it is extremely easy to set up. Even someone who is non-technical or possesses technical knowledge will be able to install it and use it in a few minutes, which is almost not possible with any other solution, as they are much more complicated.

What other advice do I have?

I do not use any role defining features because it is a really small organization, so it wasn't required, but it is there if needed.

I have seen OpenVPN Access Server integrations such as LDAP, RADIUS, PAM, and SAML, but again, due to the size of the company, it wasn't necessary and we didn't have it inside the company. However, it was nice that it is already embedded inside.

We haven't used much in terms of integrations with OpenVPN Access Server, so it's hard to say. We only used basic features there.

My advice for others looking to implement OpenVPN Access Server is that it is at least worth trying if you need a fast and easy implementation solution without technical overhead and you just need VPN access, which is supported by all operating systems and mobile operating system vendors. It is definitely worth a try.

OpenVPN Access Server was purchased directly from the website, not on the AWS marketplace or through a partner purchase. I would rate this product an overall eight out of ten.


    Somesh Kumar

Secure access to private servers has improved user control but still needs better value

  • March 26, 2026
  • Review from a verified AWS customer

What is our primary use case?

My current use case for OpenVPN Access Server is for the security aspect, so I access the servers through the VPN. I disable the public access and only enable the private access.

What is most valuable?

In my opinion, the most useful function in OpenVPN Access Server is the user management feature, which I regularly use to manage the users and the concurrent sessions. When I have a very small number of connections and users, I used to manage it from OpenVPN Access Server from the UI, discarding or canceling the open connections and unused connections.

I am satisfied with the access control features of OpenVPN Access Server; that access control is a good feature for OpenVPN Access Server.

I have been using the role-defining feature with OpenVPN Access Server. There are different roles: the admin role and the normal roles, so I provide the regular operations roles to the regular users, and admin access is restricted to a few people.

I find the user interface of OpenVPN Access Server to be good; it is an intuitive user interface, so I appreciate that.

What needs improvement?

At the moment, I do not have any improvements I could think of on top of my head, but it is good; I do not have any improvements or suggestions on the product at the moment.

For how long have I used the solution?

I have been working with OpenVPN Access Server for around seven to eight years so far.

What do I think about the stability of the solution?

I would rate the stability of OpenVPN Access Server as six out of ten.

What do I think about the scalability of the solution?

The ability to scale with OpenVPN Access Server is again a six out of ten.

I do not have any complexities with scalability; it is not complex to scale or to increase the number of users or devices.

Which solution did I use previously and why did I switch?

In my opinion, I have no idea about competitors; I have not considered any other options to compare OpenVPN Access Server.

How was the initial setup?

The initial setup for OpenVPN Access Server is simple.

What was our ROI?

I confirm that I purchased the product directly from the vendor, OpenVPN.

What's my experience with pricing, setup cost, and licensing?

I rate the price for OpenVPN as overpriced at the moment.

What other advice do I have?

I can recommend OpenVPN Access Server to other users. I would rate this review a six out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Kevin H.

Easy Multi-Cloud Provisioning with Best-in-Class OpenVPN Support

  • March 25, 2026
  • Review provided by G2

What do you like best about the product?
It's easy to provision the server from multiple public/private cloud providers. There are a lot of documents available included step by step guides. The OpenVPN support is the best one.
What do you dislike about the product?
It would be great for OpenVPN to add Geo blocking to the AS server.
What problems is the product solving and how is that benefiting you?
It's resolving the secure remote access that increase productivity by enabling working from home.