Sophos Cloud Firewall (BYOL)

What do you like best about the product?

1. Sophos Firewall offers an intuitive and user-friendly interface that makes policy management, VPN configuration, and monitoring simple for administrators.

2. The centralized management console provides good visibility into network activity and security events, reducing day-to-day administrative effort. Integration with Sophos Central and other Sophos security products improves visibility and simplifies security operations across the environment.

3. The firewall delivers reliable performance with strong threat prevention features such as IPS, web filtering, and application control.

4. We have also seen good value from the solution by consolidating multiple security functions into a single platform.

5. The onboarding process was straightforward, and support resources have been helpful when required.

6. AI-driven threat intelligence and real-time security insights help identify and block emerging threats more effectively.

What do you dislike about the product?

some advanced settings and troubleshooting options can be complex for new users.

What problems is the product solving and how is that benefiting you?

1. Before implementing Sophos Firewall, managing network security, remote access, and web usage policies required more effort and visibility was limited.

2. Sophos Firewall helped us centralize firewall management, secure remote access, web filtering, and threat prevention in a single platform.

3. This has simplified day-to-day administration, improved visibility into network activity, and strengthened our overall security posture.

4. The integration with other Sophos solutions has also helped us respond to threats more efficiently while reducing operational complexity.

What do you like best about the product?

The console where, within a single portal, I can manage clients and all other devices.

What do you dislike about the product?

The management of the SSL VPN and integration with AD are complicated. The Access Points are also slow, and managing the VLANs is not simple. Furthermore, changing companies within the network is impossible.

What problems is the product solving and how is that benefiting you?

Implementing new features

What do you like best about the product?

The best about Sophos Firewall is it combines the next generation security with traditional firewall features and advanced threat protection

What do you dislike about the product?

The dislike about Sophos Firewall is its performance, enabling multi levels of advanced security reduces the application throughput.

What problems is the product solving and how is that benefiting you?

The problems that Sophos Firewall solving for me is advanced threat protection, VPN and web filtering of network traffic.

What do you like best about the product?

Sophos Firewall facilitates the secure interconnection of multiple sites with simple and consistent administration. The solution is reliable, easy to grasp, and offers a good level of security without excessive complexity. The brand's quality and the platform's stability also provide a true sense of confidence.

What do you dislike about the product?

Advanced functions require more configuration
Log analysis sometimes limited for in-depth investigations
Interface may lack responsiveness on certain operations
Automation less advanced than some competitors

What problems is the product solving and how is that benefiting you?

Sophos Firewall allows connecting multiple sites to a central infrastructure while applying a consistent security policy. The solution simplifies inter-site communication and reduces the complexity of network access management.

What do you like best about the product?

I love how its Security Heartbeat automatically isolates infected devices the moment a threat is detected, stopping malware from spreading across the network instantly.

What do you dislike about the product?

The web interface is notoriously slow and requires way too many nested menus and clicks just to configure basic NAT policies or port forwarding.

What problems is the product solving and how is that benefiting you?

Sophos Firewall solves the issue of isolated security silos by automatically communicating with endpoints to instantly isolate compromised devices, benefiting you with immediate lateral movement containment without requiring manual IT intervention.

What do you like best about the product?

As an MSP, they make is so easy to manage, access, upgrade the firewalls for multiple clients. I don't need to login to each client.

What do you dislike about the product?

Sometimes diagnosing an issue can take some time. However, their support is great and does not give up on helping you solve the issue.

What problems is the product solving and how is that benefiting you?

I standardized all of our clients on Sophos Firewall, and it’s made support much smoother. Now our techs can resolve common, known issues quickly and efficiently. Another big plus is that we don’t need to log in to the client’s computer or server; we can handle it directly through Sophos Central instead. When we call support, they are quick to answer, and dedicated to solving the problem and helping us onboard new client.

What do you like best about the product?

The ease of setup and the features that are built in in with a single license

What do you dislike about the product?

It's abit annoying how you register the firewalls

What problems is the product solving and how is that benefiting you?

Giving peace of mind to clients about firewalls

What do you like best about the product?

The basic configuration is already very simple! Many other configurations for integrating the existing system are easy. Adjustments can be made in real-time without a restart to prevent downtime. The price for the hardware is reasonable, but the license is somewhat more expensive. The Sophos support works quickly and is also very easy to reach.

What do you dislike about the product?

I am quite satisfied with the XGS series.

What problems is the product solving and how is that benefiting you?

Protection from any threat from outside.

What do you like best about the product?

The best part of running Sophos firewall is the Synchronized Security ecosystem via Sophos central if you use their endpoint protection alongside the firewall the security heartbeat feature a massive time-saver If a user download something nasty and their mac gets infected the firewall catches the red status heartbeat and instantly cuts them off from the rest of the local subnets and VLANs before it can spread laterally. you don't have to manually scramble to trace the MAC address and shut down the switch port while an outbreak is happening.
the web interface is visually clean and having the control center dashboard
map out active threats, live traffic spikes and unclassified applications right when you log in gives a great high-level health snapshot also setting up site to site VPN tunnels using their RED (Remote Ethernet device) protocol for our smaller branch offices was surprisingly simple- pretty much zero-touch provisioning compared to the usual tedious IPsec configurations on older appliances.

What do you dislike about the product?

The local web admin console can get a bit sluggish when you're parching through deep packet inspection logs or modifying heavy firewall rules during peak traffic hours the UI spins for a second or two too long through to be fair, they've optimized the backend speed quite a bit in the recent v20 firmware updates so its's getting better.
Also troubleshooting complex policy inheritance can turn into a minor headache forcing you to dig through the log viewer in a separate pop-upwindow. it feels a bit clunky at first but once you get used to the search syntax and filters within the log viewer you can usually track down the conflicting rule pretty fast we also viewer you can usually track down the conflicting rule pretty fast.

What problems is the product solving and how is that benefiting you?

We replaced a fragmented mess of standalone firewalls and unmanaged edge device across our locations. Sophos completely solved our visibility problem.
the biggest benefit is having a single, unified plane of glass is the cloud to push network policies manage we interface filtering, and handle SD-WAN routing without needing a massive team to oversee it. It has given us way tighter control overshadow IT and unauthorized VPNs or torrenting on the corporate network because the Xstream DPI engine actually categorizes evasive apps by their behavior rather than just guessing by the port number it makes life easier IT team because we aren't chasing ghosts the logs tell us exactly who what and where a threat is origination.

What do you like best about the product?

I like having the dashboard and having the information centralized with Sophos Central. The reporting and being able to view all the configurations from the website are features I value. Additionally, the interface is quite intuitive, which helps to quickly manage everything. The initial setup was quite intuitive and easy, allowing it to be configured in a short time.

What do you dislike about the product?

More reporting.

What problems is the product solving and how is that benefiting you?

I use Sophos Firewall to control my access points, perimeter security, and as an MDM tool. I maintain an inventory of my assets and load balancing on my firewall, also enjoying the centralized information and the intuitive interface that facilitates management.