Dell PowerProtect Cyber Recovery Solution for AWS

The isolation of Dell PowerProtect Cyber Recovery from the production environment is what I appreciate most. The technology that isolates it from the production environment ensures that whatever happens to the production environment, if ransomware hits it, Dell PowerProtect Cyber Recovery will remain isolated.

In the event of a ransomware attack, this solution is designed specifically for ransomware protection. It also makes us compliant with PCI DSS, which is essential for banks that must follow and be certified in PCI DSS.

Dell PowerProtect Cyber Recovery has three devices. The first device is the Dell Data Domain. The second device is the CyberSense, which provides the machine learning capability. The third device is Cyber Recovery. The machine learning component reads the backup and performs anomaly detection for any corrupt data or manipulated data. It is not just taking a backup, because we already have a separate backup solution. However, for Cyber Recovery, it has a special device that applies anomaly detection and machine learning to what it reads, ensuring that it reads clean data.

I am responsible for the Veeam backup and the storage, which is Dell Data Domain. This solution also has storage called Dell Data Domain. What makes Dell PowerProtect Cyber Recovery distinct—with its three devices: the CyberSense, the Cyber Recovery, and the Dell Data Domain—is that it is not only taking backups and not only taking immutable backups. It has a complete, isolated environment that locks down completely.

There is a time when the lock is released to take a backup. Once the backup is taken, the anomaly detection and machine learning run, and the door locks. All of these backups are immutable by design, and ransomware cannot change anything about them. That is why it is more than an immutable backup.

We never had to restore anything from it in a production scenario. We only tried it once after we deployed the solution. Because we only deal with this solution and restore something from it when the environment is completely encrypted and destroyed by ransomware. When we wanted to try it, we told the vendor we wanted to test it. We connected a PC and restored a machine from this solution. We had to connect this computer to the isolated environment itself. It is not allowed to connect it with the production environment. We had to deal with it on-site by connecting something to it on-site.

The isolation of Dell PowerProtect Cyber Recovery from the production environment is what I appreciate most. The technology that isolates it from the production environment ensures that whatever happens to the production environment, if ransomware hits it, Dell PowerProtect Cyber Recovery will remain isolated. In the event of a ransomware attack, this solution is designed specifically for ransomware protection. It also makes us compliant with PCI DSS, which is essential for banks that must follow and be certified in PCI DSS.

Dell PowerProtect Cyber Recovery has three devices. The first device is the Dell Data Domain. The second device is the CyberSense, which provides the machine learning capability. The third device is Cyber Recovery. The machine learning component reads the backup and performs anomaly detection for any corrupt data or manipulated data. It is not just taking a backup, because we already have a separate backup solution. However, for Cyber Recovery, it has a special device that applies anomaly detection and machine learning to what it reads, ensuring that it reads clean data.

I am responsible for the Veeam backup and the storage, which is Dell Data Domain. This solution also has storage called Dell Data Domain. What makes Dell PowerProtect Cyber Recovery distinct—with its three devices: the CyberSense, the Cyber Recovery, and the Dell Data Domain—is that it is not only taking backups and not only taking immutable backups. It has a complete, isolated environment that locks down completely. There is a time when the lock is released to take a backup. Once the backup is taken, the anomaly detection and machine learning run, and the door locks. All of these backups are immutable by design, and ransomware cannot change anything about them. That is why it is more than an immutable backup.

We never had to restore anything from it in a production scenario. We only tried it once after we deployed the solution. Because we only deal with this solution and restore something from it when the environment is completely encrypted and destroyed by ransomware. When we wanted to try it, we told the vendor we wanted to test it. We connected a PC and restored a machine from this solution. We had to connect this computer to the isolated environment itself. It is not allowed to connect it with the production environment. We had to deal with it on-site by connecting something to it on-site.

The initial deployment took us a lot of time. It requires careful planning, especially regarding networking and the Vault design itself. The product itself has a learning curve for administrators who are new to Cyber Recovery.

The first time you configure it, it requires you to read the complete documentation. You should take a couple of days to configure it completely. However, if you configure it well, the operational side will operate smoothly in the future. You will only need a small amount of time to fix something afterward. For the initial deployment, it needs considerable time.

The overall score is a nine out of ten. The deployment could be simplified, and the management and configuration could be easier. Additional documentation would also be beneficial.

I have been using it for one year and a half.

We have a local vendor who is experienced and responsible for the delivery and installation. They were able to fix some small issues we faced. We never had to contact Dell support itself.

We never bought something that is exactly the same as this product. It is not just immutable backups. The design is isolated, creating a completely isolated environment.

The initial deployment took us a lot of time. It requires careful planning, especially regarding networking and the Vault design itself. The product itself has a learning curve for administrators who are new to Cyber Recovery.

The first time you configure it, it requires you to read the complete documentation. You should take a couple of days to configure it completely. However, if you configure it well, the operational side will operate smoothly in the future. You will only need a small amount of time to fix something afterward. For the initial deployment, it needs considerable time.

We have a local vendor who is experienced and responsible for the delivery and installation. They were able to fix some small issues we faced. We never had to contact Dell support itself.

The pricing is expensive, but it makes sense given the benefits and value it provides when purchased for a bank. There is a reason behind this high price. However, for medium-sized organizations, it may be too expensive. For a bank, it makes sense to purchase a solution that provides an isolated environment when ransomware hits. Because when you are hit by a ransomware attack, even the backup itself and the storage itself will be encrypted completely by the ransomware. Therefore, you should have a safe place that isolates the environment and locks the door completely.

This environment is recommended for customers who already have Dell products. If you happen to have products from other vendors, you will need more effort to connect it. We already have storage called Dell Data Domain, so it was easier for us to deploy and connect it. Because the Cyber Recovery storage, which is Data Domain, we already have storage from the same vendor, which is Dell. So, it was straightforward for us. It is recommended for customers who already have Dell products. However, I cannot predict what it will be like if they have products from vendors other than Dell.

Regarding maintenance, there is no formal maintenance required. However, you should monitor it day-to-day. In case something goes wrong, such as it not taking a backup for any reason, you need to address it. Additionally, if a password expires, it will stop taking backups. You should monitor it every day. There is nothing in IT that is 100% secure, so you should monitor it day-to-day. The monitoring is done by a specific computer that is connected with a cable to this environment. This environment is not connected to any network device in the environment, and no one, not even any of the IT staff, can access it. It is only connected by a cable to a special computer. The cable runs through four floors to a single computer for the administrator who is responsible for monitoring it.

My overall rating for Dell PowerProtect Cyber Recovery is nine out of ten.

Dell PowerProtect Cyber Recovery is primarily used as ransomware backup protection. It creates a vault for important data so that if a ransomware breach occurs, it does not affect your data.

Important data is kept safe in the Cyber Vault, which is the main use of Dell PowerProtect Cyber Recovery. This solution collaborates with another solution called CyberSense, which is an OEM product by a company called Index Engines that Dell is the only reseller for.

The best feature is that it is truly air-gapped, so it is not connected to the network.

The second feature is that it is all driven from inside the vault, so it is not affected by any attacks or vulnerabilities that happen outside the vault.

These two features are the strength points for Dell PowerProtect Cyber Recovery.

There is nothing to be improved from my point of view. My main concern was that the whole solution of the CRS, CyberSense, Dell PowerProtect Cyber Recovery and the backup softwares are separate islands.

Dell announced a couple of weeks ago a solution called Dell Protect One, which is a full one pane or a single interface that you can manage all the solutions for Dell PowerProtect Cyber Recovery and CyberSense and the Data Protection. I do not think there is more room for improvement at this time.

It would be great to see the integration for Dell PowerProtect Cyber Recovery in one place. The total solution could be bundled as one entity or one part number since you have to quote every solution or every component alone. Bundling it would be a better pricing point.

Dell PowerProtect Cyber Recovery has been in use since 2022 or 2023.

Dell PowerProtect Cyber Recovery rates an 8 or 9 out of 10 for stability.

The ability to scale and expand rates an 8 out of 10.

Dell technical support for Dell PowerProtect Cyber Recovery rates a 7 out of 10. A little improvement on both response time and quality would be appreciated.

The main competitors are Commvault and Veeam. Dell PowerProtect Cyber Recovery is more mature than both solutions.

The initial setup for Dell PowerProtect Cyber Recovery is simple and straightforward. The solution, implementation, and interface are very easy to manage.

Most customers require partner or vendor implementation support and do not do it in-house.

While it is easy enough that you can do it in-house, in most implementations, the customers request services to implement Dell PowerProtect Cyber Recovery or the sales team handles it.

Dell PowerProtect Cyber Recovery is sold B2B and not through a marketplace. I would recommend this product to other users. For a lot of people, it is a must.

With today's attacks, having a solution like Dell PowerProtect Cyber Recovery protects your backup data. You might consider it for your data center as a protection against ransomware attacks.

This review has an overall rating of 8 out of 10.

Dell PowerProtect Cyber Recovery is used primarily to isolate critical workloads from ransomware threats, and the security vault stores clean copies of production data. During a ransomware simulation, I isolated a copy of our finance database in the Cyber Recovery vault, and when the attack encrypted the production data, we restored from the vault in less than two hours.

Dell PowerProtect Cyber Recovery offers excellent security vault isolation, which keeps clean copies safe from ransomware, and automated recovery workflows that speed up restore times. I also value the analytics that help detect anomalies early, giving us confidence that threats are identified before they spread.

Dell PowerProtect Cyber Recovery has had a very positive impact on my organization by strengthening our resilience against ransomware. The cyber recovery vault gives us a clean, isolated copy of the critical data, allowing us to recover quickly without spreading infection, thus reducing downtime risk and improving compliance posture.

The analytics in Dell PowerProtect Cyber Recovery help by continuously scanning backup copies for unusual patterns. Our team was notified of an anomaly where file change rates spiked far above normal; the analytics flagged it quickly, allowing us to isolate the database in the vault before it could contaminate production, which saved us hours of investigation and prevented a potential spread of malicious code.

The ML-based anomaly detection in Dell PowerProtect Cyber Recovery is one of the most impactful features because it does not just look for known signatures; it learns normal behavior patterns and flags deviations that could indicate ransomware or corruption.

One improvement I would suggest for Dell PowerProtect Cyber Recovery is making the management interface more intuitive.

Another improvement needed is more flexible reporting.

I have been using Dell PowerProtect Cyber Recovery for around two years.

Dell PowerProtect Cyber Recovery is very stable.

Dell PowerProtect Cyber Recovery is very scalable; I have had no problems with the solution before the implementation.

The customer support is very good and fast.

We have seen downtime reduced by about 60% compared to before implementing Cyber Recovery. For example, a ransomware drill that used to take nearly a full day of recovery now takes under four hours with the vault. We have experienced a significant reduction in recovery times since deploying Dell PowerProtect Cyber Recovery, with an approximate reduction of about 60 to 70% compared to our pre-deployment benchmarks.

I did not evaluate other options before choosing Dell PowerProtect Cyber Recovery.

I strongly recommend securing my organization with Dell PowerProtect Cyber Recovery for any situation or vulnerability in the perimeter. Dell PowerProtect Cyber Recovery is a very fast recovery service, and I highly recommend it. Dell PowerProtect Cyber Recovery is a perfect recovery solution. I would rate this product 8 out of 10.

The main use case for Dell PowerProtect Cyber Recovery is the ability to ingest all of my data into my vault. If there is an anomaly or something I need to be aware of, such as a large amount of data being encrypted, I will be able to realize what is going on and proactively restore that data in the vault, even if the data on my production systems in my environment has been compromised. The main use of Dell PowerProtect Cyber Recovery is a last-ditch effort to get my data if it has been attacked or damaged and manipulated by a cyber actor.

What I appreciate about Cyber Recovery is that it has a very simple, user-friendly interface. It does exactly what it says it does; it synchronizes the critical data that I need, puts it in the vault, and then allows me to recover it from the vault. From the vault, I can bring it into a clean room and validate that the data can be restored and validated back into my production environment in case all of my systems were to be compromised and wiped out by a threat actor who gained control of my systems.

I am able to ensure data immutability in my IT infrastructure because I conduct mock scenarios, asking how I would restore my data if a cyber event occurred. I can bring up that data in my Cyber Recovery vault and move it into my clean room. When it is in my clean room, I can actually bring up my entire environment as a sandbox to see if every component and application interacts, communicates with itself, and is fully functioning and working. If one of those was attacked by a critical cyber actor, I can pinpoint through reporting that comes with CyberSense when that actually occurred and when that data changed, and I can go back to a previous day to a copy that was protected and allow me to bring back the data retrospectively.

My role in using or managing Cyber Recovery allows me to take all of my critical data that has been backed up currently in my production data domain environment, and then I am allowed via an air gap to send it into a secure Cyber Recovery vault that is in our facility but is protected in different ways.

Using Dell PowerProtect Cyber Recovery is a very critical piece of my cybersecurity strategy because it is utilized in situations when I have nowhere else to turn but to my vault. It is critical to have that last backup, the backup you do not expect to have. It gives me, as an administrator doing backup in the organization, peace of mind knowing that all the data I am backing up at a good point in time, even if it were hit by a malicious actor, is protected in an isolated vault that has been security-hardened by Dell experts to prevent it from being compromised.

Prior to adopting Dell PowerProtect Cyber Recovery, I was not using anything for an air gap solution. The only thing I was doing was using crude ACLs to prevent certain assets in my organization from being able to connect to my data domains, which I am still doing. However, it was a very crude poor man's solution for an air gap environment, which is what Cyber Recovery does, exactly what it is supposed to do.

What I appreciate about Cyber Recovery is that it has a very simple, user-friendly interface. It does exactly what it says it does; it synchronizes the critical data that I need, puts it in the vault, and then allows me to recover it from the vault. From the vault, I can bring it into a clean room and validate that the data can be restored and validated back into my production environment in case all of my systems were to be compromised and wiped out by a threat actor who gained control of my systems.

My experience with deploying Dell PowerProtect Cyber Recovery was a lot to handle and understand. In the end, it gives me more clarity into my backup infrastructure. It makes me look more closely at what I am backing up and what I am capable of restoring. This gives me, as a backup administrator handling all my company's important data, a large outlook while providing a narrow view on how to recover all my data; large in terms of being able to see the whole scope of everything that I am backing up, and narrow in that I get to drill down into specific applications to see what is necessary to bring those back in case of a cyber actor attack or event.

What I would improve about Dell PowerProtect Cyber Recovery is to make it a little more simplistic under the hood, comparable to PowerProtect Data Manager. It is harder to integrate the pieces together, but I see that on the horizon. The system is very new for what it does, and there are a couple of bugs in the code when it comes to operating with PowerProtect Data Manager, CyberSense, and Dell PowerProtect Cyber Recovery, as they all have to be at certain version levels. From a complexity standpoint, it is very difficult if you are just a person coming in trying to utilize it, as you have to ensure that if there are any upgrades to the product, you are following all the recommended documents.

I have been using Dell PowerProtect Cyber Recovery since March of 2025.

I have not experienced any attacks so far. I do, however, conduct frequent mock drills to prepare myself in case an event were to occur.

Currently, my Cyber Recovery satisfies my data needs, with my data domain actually sized around 40% larger than it needed to be, in order to predict the available growth of the data I am bringing into the vault. I also only bring in critical data into the Cyber Vault; anything else I would recover, I just have to recover after the fact.

When I evaluated customer service and technical support for Dell PowerProtect Cyber Recovery, it was a very new product, so I faced some challenges. However, after that, I learned how to handle support in terms of engaging multiple specialists. For example, Dell PowerProtect Cyber Recovery deals almost directly with PowerProtect Data Manager, which means I have to open multiple tickets. This was something new to me, but Dell does a very good job of coordinating all their different branches of support together to help streamline the process.

I would rate technical support and customer support a 10 because honestly, their support specialists go above and beyond. They need to know not only Dell PowerProtect Cyber Recovery, but also several other aspects such as PowerProtect Data Manager to get the vault to actually work and comply. Because of that, they end up fixing things on both sides when they do not normally maintain that product, which is a benefit for me.

Prior to adopting Dell PowerProtect Cyber Recovery, I was not using anything for an air gap solution. The only thing I was doing was using crude ACLs to prevent certain assets in my organization from being able to connect to my data domains, which I am still doing. However, it was a very crude poor man's solution for an air gap environment, which is what Cyber Recovery does, exactly what it is supposed to do.

My experience with deploying Dell PowerProtect Cyber Recovery was a lot to handle and understand. In the end, it gives me more clarity into my backup infrastructure. It makes me look more closely at what I am backing up and what I am capable of restoring. This gives me, as a backup administrator handling all my company's important data, a large outlook while providing a narrow view on how to recover all my data; large in terms of being able to see the whole scope of everything that I am backing up, and narrow in that I get to drill down into specific applications to see what is necessary to bring those back in case of a cyber actor attack or event.

I have seen a return on investment with Dell PowerProtect Cyber Recovery in that I am able to recover things and test the validity of my backups at any given time using PowerProtect Data Manager to validate those backups are good. I have not had a cyber attack in my systems, thankfully, but if I do, I will be going to the Cyber Vault to recover.

Pricing was very clear and actually not as bad as I thought. When I was going into this whole thing of getting a Cyber Vault, I was worried about enormous hardware costs and licensing, and that was not the case. Dell created a solution that was able to fit my needs and allowed me to have a Cyber Vault that I knew was very important and critical.

There was no other vendor or solution I considered other than Dell because it had to work with my heavily Dell infrastructure.

What I would say is that there are a lot of organizations out there, and these organizations are getting hit by cyber actors. It is very important to know that your data is protected and safe, not just in your data domain and structure, but in an isolated vault. If the worst possible scenario happens and all your data gets compromised and encrypted, you have something to fall back on. For every backup administrator out there, it provides the ability to sleep peacefully at night. I would rate this product a 9 overall.

Our biggest use case for Dell PowerProtect Cyber Recovery is the basic backup and recovery function. We back up our production systems that are critical to our operation, establishing individual recovery points and recovery tasks for them, and protect them from a cybersecurity perspective. If we ever experienced a cyber incident, we would be able to recover all of our production data, anywhere from solutions that run our production floors to some of our core ERP systems.

The feature of Dell PowerProtect Cyber Recovery that I appreciate the most is the ability to actually do the job, and having a single-pane screen to manage the whole solution has been a significant benefit.

We have been very happy with the ML-based anomaly detection feature in identifying potential threats, with the machine learning and AI that has been built into Dell's solution. Although we have not used it extensively, it has given us some helpful hints that we have been able to take advantage of. At this point, we are satisfied with it, but we can do much more with it.

Dell PowerProtect Cyber Recovery has definitely saved us time. It has completed the backup so we can recover, and we have recovered full recoveries as well as individual files, so it has definitely saved us time and accomplished its job.

Dell PowerProtect Cyber Recovery has impacted our overall cybersecurity strategy significantly. When you move away from protecting your outer walls around your firewalls and educating your people, it has been at the core of protecting our data to ensure that we replicate it and can recover the data that we need. Because everything in this day and age depends on data, and having the ability to have multiple copies of it in different geographic regions has been a major benefit. It is definitely one of our core parts of our overall cybersecurity strategy.

One of the greatest features that Dell PowerProtect Cyber Recovery brings to the table that has benefited us is the remote replication capability. When we were implementing this PowerProtect and Cyber Resilience solution, we experienced a minor issue with Dell. They sent us the wrong power cord, and addressing this issue took considerable time because we had to retrofit our power in our data center at the site to power that unit. However, we were able to run remote backup, meaning we backed up our manufacturing site in Chocolate Bayou, Texas, to our co-location in Virginia over the network. With our previous solution, we were never able to do this. Although Dell initially recommended doing a backup and recovery locally and then replicating that recovery to the sister site, we used the product to do the backup directly to the sister site. This is a feature that we have been very satisfied with, especially since many competitors claim this capability works but it never does when we test it. With Dell, we never expected it to work, but it actually does, so we are very satisfied with that feature.

Regarding Dell PowerProtect Cyber Recovery's ability to ensure data immutability in our IT infrastructure, having that local copy and then having that offsite digital copy that we send between the individual sites has given us comfort. Additionally, some of the certification and air gap capability that comes with that built-in solution versus having to buy a third-party one has been beneficial. This is why we chose them. It has given us the ability to have that local copy, the ability to have that replicated offsite copy, and then to have that final copy where it is air-gapped.

The biggest improvement that we would like to see for Dell PowerProtect Cyber Recovery is how it can be part of the storage side of the world versus being a standalone solution. Currently, being a standalone product is neat, but it means we cannot integrate it with our overall storage strategy. I would prefer to purchase Dell storage and use that storage across both my day-to-day storage and the storage for Dell PowerProtect Cyber Recovery. In my current configuration, I have separate hardware for the backup and recovery and the cyber resilience, and I have different hardware for just storage. Integrating these two would be quite interesting.

From my perspective, the integration between products is not really an obstacle. What matters more is how we as customers can simplify our technology hardware stack on site. From a software perspective, it would be beneficial if they created a solution where I could see my compute, storage, and backup recovery as a single pane of glass. A one-stop shop with one dashboard would be great. This opportunity exists for improvement. From a hardware perspective, simplifying it so I have less hardware on site would be valuable.

I want to reduce my footprint with Dell PowerProtect Cyber Recovery. Reducing footprint is something all manufacturing organizations desire. When you look at all the manufacturing sites around the world, we always have to build a room for IT usage and data center rooms at our facilities. The smaller your footprint, the less cooling and less energy usage you need, which is a win-win scenario. This is what all of us as customers are looking for, which is smaller footprints.

When we assess the stability and reliability of Dell PowerProtect Cyber Recovery and evaluate the reliability, I would rate it on a scale of zero to ten as being between nine and ten, if not nine point five. It has worked reliably, and every time we have called upon it, it has worked.

We have not had any issues with Dell PowerProtect Cyber Recovery scaling with the growing needs of our organization. As we change and evolve, they have been working with us very well, and from what we use it for, it has definitely met the requirements that we have set forth. The ability to recover, ability to air gap it, and ability to replicate it have all worked very well for us.

The customer service and technical support for Dell PowerProtect Cyber Recovery would be rated at approximately a nine to nine point five. As an end user, we always want them to come to us versus us going to them, and I think that is where the improvement can be. However, every time we have called upon Dell, they have been responsive, whether it is just general questions or if we are having a critical issue. The support and account team have been attentive.

Our previous solution was definitely a market leader, Rubrik. They are a phenomenal organization. When we engaged with them, we were a Rubrik customer for over six years, going through two cycles with them. However, we were just undersized, which really prohibited us from completing the basic functions that we needed. When we went back to them, it was just not feasible. This opened the door for Dell, and they came in and worked hard with us. One of the things that Dell was excellent about was listening to us very carefully throughout the whole process. We made it clear that we did not want to be undersized. Today, we are in production and we are not undersized, so it has been a win-win.

When we started the relationship with Dell using their PowerProtect and Cyber Resilience solution, we made it very clear that this was something we could not fail at. They came through with a white glove service and we were able to roll it out globally. We were ahead of schedule. In the US, we deployed it in three months and globally, we completed it within the following six months.

When we do our selection of our solution, we always run a proof of concept. Dell was very flexible with us, and they actually brought in their solution, put it in our facility, and allowed us to test it thoroughly to ensure it worked for us. This was important because we could truly see that the solution was going to work for us. Additionally, the relationship with Dell was critical. We were already a significant Dell presence within our organization, using them for our end user clients, our computing in the back end, and our storage. Adding them on for data recovery protection and cyber resilience was almost a natural choice. They provided us with a great relationship and have always taken care of us.

The return on investment that we have seen with Dell PowerProtect Cyber Recovery is fundamental. It actually works. I understand that sounds unusual and should be standard IT practice, but with our previous predecessor, we were undersized and under-scoped, and every time we went back to them, it cost more and more. We could not even complete our fundamental backing up of something as simple as a file share, not to mention application backup. With Dell's solution and their PowerProtect and Cyber Resilience, we have been able to overcome all of that. The ROI has been in being able to overcome those limitations. We have been able to shift the management of it from personnel in the US to our international team, so we have seen some financial value there as well. This demonstrates how simple it is to operate their solution.

We have been very satisfied with the pricing, licensing, and setup costs of Dell PowerProtect Cyber Recovery. It was extremely competitive when we went through the evaluation with its peer. At the end of the day, we did add on other components, and I think sometimes the piecemealing could be better. I understand why they do that, but from a customer perspective, if they had a general license, it would be beneficial. It was definitely competitive, but it could be improved.

We looked at Druva and Cohesity as well, so we evaluated all the primary players out there. We do that as part of our cycle. Every three or four years, whenever our cycle is with our solutions, we always go back and double-check it.

My advice to anyone evaluating Dell PowerProtect Cyber Recovery is to always make sure you test it thoroughly so you understand what you are getting. Once you start testing it, you are going to fall in love with it and you are going to be a Dell customer. I would rate Dell PowerProtect Cyber Recovery a nine on a scale of one to ten, with one being worst and ten being best. I give it a nine because it fundamentally works and checks off the box. The rest of the rating is because they continuously listen, grow with you, and help you expand your cybersecurity strategy. Building a strong cybersecurity strategy is like building a house. If you do not have a solid foundation, you will have a lot of problems. Dell PowerProtect Cyber Recovery is one of the pillars that gives us a solid foundation above and beyond protecting our network and educating our people. It is about protecting our data and our core applications that we need, and it performs reliably in that capacity.

My main use case for Dell PowerProtect Cyber Recovery is ransomware protection since it's a clean vault isolated from the network. If a ransomware attack occurs on the production environment and also affects the backup environment, you will have a reliable location to restore clean copies. Dell PowerProtect Cyber Recovery has many features, including scanning capabilities that operate per file rather than only scanning the data itself. This scanning will pinpoint the exact transfer of files for your awareness. The solution provides comprehensive recovery capabilities.

I prefer the file-level scan feature of Dell PowerProtect Cyber Recovery the most because every vendor advertises their air gap solution and vaults, but very few, if any, have file-level scanning. This is a very important feature and stands out the most.

When a company purchases an air gap solution such as Dell PowerProtect Cyber Recovery, attackers are becoming increasingly sophisticated. At the end of the day, they are dealing with human elements. Attackers will always attempt to find a workaround to your security, as some threats may not activate immediately and might remain dormant for months before activation. This means if you have backups of potentially infected transfers, they may still not be detected until the ransomware activates. Features such as file scanning can help by placing data in a sandbox that is scanned extensively to detect and inform you of any suspicious files. Vendors typically only scan for metadata, which does not change, and therefore ransomware can remain in the vault. This file scanning feature is crucial when advanced threats are at play.

Regarding improvements for Dell PowerProtect Cyber Recovery, I believe it could be simplified because currently the architecture involves three components: backup storage, the Cyber Recovery Manager management interface, and CyberFence software for scanning. If they could consolidate everything into one component or simplify the credentialing process so I do not need to ask customers for credentials every time I perform an upgrade, that would be helpful. Another aspect is integration with other vendors. Implementing Dell PowerProtect Cyber Recovery in your environment requires that it be within the production domain. Not having that domain can lead to additional costs since you might need to replace your production storage.

I have worked on it quite extensively for almost three years.

In terms of scalability with Dell PowerProtect Cyber Recovery, it revolves around the same concept as Data Domain where you can scale up or scale out. However, during work on vault environments, only critical data is typically stored in the vault, which does not translate to a huge number of teleports. From my experience, the maximum seen in the market is approximately three hundred terabytes, but you can scale it similarly to how Data Domain scales, which should also affect the licensing on CyberSense.

My experience with the customer service and technical support from Dell has been somewhat mixed, especially during critical situations. When I open a ticket, they typically assign level one or level three support to gather data, and that process can take some time. Overall, the service is good, but there are areas for improvement.

From a technical standpoint, the return on investment with Dell PowerProtect Cyber Recovery is more proactive because when you are hit with ransomware, the first thing an attacker will demand is money. They will know how much revenue your company generates and will demand a significant amount of money. Customers often pay millions of dollars to regain access to their production and data. With a vault such as Dell PowerProtect Cyber Recovery, you avoid paying out large sums of money and thus it is more of a proactive investment rather than a reactive one. It will not make you money, but it will help you avoid substantial losses.

In terms of reliability, Dell PowerProtect Cyber Recovery is highly reliable, especially due to its method of backing up data. The data transfer from production to the vault involves a secure, physical connection that is cut off during backup. Unlike many other vendors who disconnect logically, this physical disconnection makes it more reliable. Additionally, its file-level scanning capability identifies exact files causing ransomware or other issues. Clients often downplay this importance until they experience a ransomware attack. They generally only focus on connectivity, but they begin to see the reliability of the solution once they encounter ransomware.

My advice for companies considering Dell PowerProtect Cyber Recovery is to properly size it and focus on critical data rather than putting everything on your collection environment. If you try to store everything, it can unnecessarily raise costs. Additionally, managing it can be challenging since there is no connection from the work site to the production site. You must log in from a special workstation that lacks internet access, which complicates access to the vault for security reasons. You want to prevent attackers from seeing support from the production environments, as they may take advantage of that knowledge.

I would rate Dell PowerProtect Cyber Recovery an overall score of eight out of ten.

My use case for Dell PowerProtect Cyber Recovery is mainly backup and recovery. We are a customer of Dell PowerProtect Cyber Recovery.

The best features that I like about the solution are the integration with VMware, which is a real plus. Additionally, I think the data domains are incredible. It helps my IT infrastructure be more secure mainly because we have replication of the backups on two physical sites, which is a plus.

Regarding the machine learning-based anomaly detection feature of Dell PowerProtect Cyber Recovery, we are not using that currently. I am not quite sure what you mean when you ask how I assess its ability to ensure data immutability in my IT infrastructure.

In terms of areas for improvement in Dell PowerProtect Cyber Recovery, I think the bare-metal part can be improved. However, the VMware and SQL functionalities are really good. My main problem is with the bare-metal recovery. The API can also be improved.

I have been using Dell PowerProtect Cyber Recovery for four years.

I think if the API issues were resolved, I would rate the stability higher, but now it is a seven.

I find it scalable for my business needs. On a scale of one to ten, I would rate the scalability an eight.

On a scale of one to ten, I would rate the technical support a seven or eight. You can give them eight because every time I have a call, they have a solution, so there is no problem with that.

Having used Dell PowerProtect Cyber Recovery for four years, I can say it has helped my business significantly, especially compared to when we were using NetWorker, which was a pain in the ass. PowerProtect Data Manager is far better than our previous solution.

The deployment was straightforward, so I had no problems with that. It took about two days for the deployment. This includes the installation of the data domain.

Regarding maintenance for Dell PowerProtect Cyber Recovery, we are doing it ourselves. The updates and maintenance are not much work, but there are hiccups in the API of the backup solution, and we still have a ticket open with Dell for a long time now because the API is not responsive in some ways. The API can also be improved.

With Dell PowerProtect Cyber Recovery, I have noticed a reduction in recovery time of about twenty percent.

Regarding pricing, I find it a lot cheaper than Veeam. With Veeam, you have to license every asset, but here you can also do it on capacity. Pricing-wise, it is better than Veeam, but I am not quite aware of the exact prices.

At the moment, I am not comparing Dell PowerProtect Cyber Recovery with other vendors because I still have a license for the next two years, but in my previous job, I used Veeam, and to be honest, the bare-metal recovery of Veeam is better. The VMware integration is really good in PowerProtect Data Manager, but the bare-metal recovery is a little bit not straightforward.

Before we start, my only question is that we are only using the Data Protection Manager, so not the full suite.

The users using the backup solution mainly consist of me and my colleague. We have integrated it into VMware, so users can restore or take backups of their own VMs, but I am not sure how many are using it because the backups are automatic, and for restores, I think some of them are using them.

I would certainly recommend this product for the backup of the VMs, but for the bare metal, I recommend it a little bit less. Overall, I give this solution a rating of eight.

My main use cases for Dell PowerProtect Cyber Recovery involve all the backups, typical workload, and backup workloads as we are moving to cyber recovery.

What I appreciate most about Dell PowerProtect Cyber Recovery is its air gap functionality.

The main function of cyber recovery, which I find important, is the air gap protection, and that is the most important capability we are using against ransomware protection.

The benefit to my company is that our backup workloads are protected, and that is the best feature.

I think Dell PowerProtect Cyber Recovery can be improved by including the clean room as part of the product because currently, the clean room is an additional component, and if it will be part of the CRS, then it will be beneficial.

I have been using Dell PowerProtect Cyber Recovery for one and a half years.

Until now, I have not experienced any downtime, crashes, or performance issues with Dell PowerProtect Cyber Recovery because we have a support contract with Dell, and we have not faced any issues. If we encounter any critical issues, we have a four-hour on-site response time.

Dell PowerProtect Cyber Recovery is already full-featured. The scalability in the storage is what I mean by scalability.

Dell's support and customer service are excellent, which I would rate as five out of five. We have an account manager for enterprise solutions and local on-site support with a resident engineer positioned on-site.

We did not consider any other solutions before choosing Dell PowerProtect Cyber Recovery because we are currently using the Dell backup solution, and it is the most aligned with the CRS. We never used any other solutions before this and directly implemented the CRS.

The biggest return on investment when using Dell PowerProtect Cyber Recovery comes from its ransomware protection feature.

I am not commenting on the price, setup cost, or license because I am a technical person and do not have knowledge about the cost. My management is deciding that part.

Beyond just Dell PowerProtect Cyber Recovery, our company is an enterprise user of the complete Dell solution, including PowerProtect Data Domain, PowerProtect Data Manager, PowerMax, PowerStore, and VxRail solutions. All of our products and storage systems are from Dell.

If companies are using the PowerProtect solutions, such as PowerProtect Data Domain and NetWorker or PPDM, then it is beneficial to connect with Dell PowerProtect Cyber Recovery for ransomware protection.

I would rate this review an 8 out of 10.

My main use case for Dell PowerProtect Cyber Recovery is total resiliency against cyber attacks.

The feature I like the most about Dell PowerProtect Cyber Recovery is that we get top-of-the-line cyber attack scanning, and we get total retention locking on our media.

The benefits of those features for our company are that we know we can recover from a cyber attack at any time.

As for how the solution can be improved, I would like the features to be more integrated, and I have discussed that with our account team. I would like more visibility into what is going on with the individual backup images and how they are being scanned, so there are some automation and visibility features that could be enhanced.

I have been using Dell PowerProtect Cyber Recovery for just a few years.

The stability and reliability of Dell PowerProtect Cyber Recovery are very good, as we have not had any outages on it, just a couple of minor issues but nothing major.

Our solution is scalable, and we just scaled it recently by adding memory.

Technical support has been pretty good; however, I would like to see better integration with Dell support and the third-party integration for the scanning part of it, specifically Index Engines, but we are getting there.

I would rate the support a six out of ten.

I was not using another solution that does the same before choosing Dell PowerProtect Cyber Recovery.

The deployment process was straightforward because we partnered with Dell on the deployment, allowing us to get that done with Dell's assistance.

Integrating Dell PowerProtect Cyber Recovery into our existing IT infrastructure is not that difficult because we were using Dell backups in our infrastructure.

The biggest return on investment for me when using Dell PowerProtect Cyber Recovery is that if we had an attack, we would be able to recover in hours instead of weeks or months, which is a lot of risk reduction.

The pricing for Dell PowerProtect Cyber Recovery is acceptable due to our enterprise licensing agreement, so a lot of what we do is built into the license, although some of the licensing of the hardware could be better because as we go into the bigger hardware, the price per terabyte is a little more, but it is something we are working with our account team to address.

While I was using Dell PowerProtect Cyber Recovery, the team was looking at other solutions, but this was definitely the most resilient.

My impression of the administrative interface of Dell PowerProtect Cyber Recovery is that it is very user-friendly and pretty intuitive.

Regarding the solution's ability to automate data recovery tasks, we have not had to do mass recoveries yet, but we know we can do it with the tool and we do restores out of Networker.

Dell PowerProtect Cyber Recovery is absolutely able to protect our company's critical data.

We know how it protects our critical data because we are watching it all the time; it is locking snapshots, protecting and isolating our backups, and we know our backups are there if we need to recover.

We are using the recent feature addition for enhancing data encryption.

As far as I know, the feature has been good because it encrypts the data.

My advice for someone or some company that is considering the solution is to understand the manpower involved because it does require a lot of attention; it does not run by itself. Once it is set up, it does run, but it requires quite a bit of admin.

I would rate this product an eight out of ten overall.