Zowie AI Agent Platform
ZowieReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
73 reviews
from
External reviews are not included in the AWS star rating for the product.
Great people, amazing cooperation!
What do you like best about the product?
Great team of to the development of the tool. A creative approach, speed of action and a nice atmosphere make the cooperation run smoothly.
It's good to have all your messages in one place. Automating customer inquiries works fine.
A great tool.
It's good to have all your messages in one place. Automating customer inquiries works fine.
A great tool.
What do you dislike about the product?
Sometimes navigation in the panel is confusing.
What problems is the product solving and how is that benefiting you?
Automation of customer inquiries. All news gathered in a simple panel for a Consultant.
Recommendations to others considering the product:
A simple and effective tool.
Zowie is realy perfect!
What do you like best about the product?
Possibility to prepare reports and monitor automation processes.
What do you dislike about the product?
At the moment, I don't see anything unhelpful.
What problems is the product solving and how is that benefiting you?
Limiting email movement.
Recommendations to others considering the product:
Zowi is very helpful, it will be useful in your company.
Zowie review
What do you like best about the product?
I really like zowie because it's so simple to use and everything is clear.
What do you dislike about the product?
I don't have anything that I dislike everything is really simple.
What problems is the product solving and how is that benefiting you?
Contact with our customers is so much easier.
Recommendations to others considering the product:
It will help you with customer contact on Facebook and live chat.
Great cooperation
What do you like best about the product?
Access to information which automations are most helpful and which are not and why. The ability to report user activity is also very helpful
What do you dislike about the product?
Nothing comes to my mind. Everything works as it suppose to work.
What problems is the product solving and how is that benefiting you?
Now I know exactly what information customers expect and how to provide it in the most accessible way. It helps with better and more effective interaction with the client
Recommendations to others considering the product:
Do not hesitate. Implement Zowie in your company.
Zowie? I highly recommend!
What do you like best about the product?
- Best team! (amazing flow).
- Always on time.
- Always creative (without feeling 'let's do whatever').
- Verry pro-active.
- Any technical issue was solved very fast.
- The App is really easy to use.
- Always on time.
- Always creative (without feeling 'let's do whatever').
- Verry pro-active.
- Any technical issue was solved very fast.
- The App is really easy to use.
What do you dislike about the product?
Hym... nothing comes to my mind (after almost a year of cooperative).
What problems is the product solving and how is that benefiting you?
It helps us to engage the consumers (contests etc.)
Simple Rubik's Cube
What do you like best about the product?
I recommend Zowie to other companies because of the simplicity and professionalism of people working in the Support and Customer Success teams. As I wrote in the title, Zowie is a "Rubik's cube" because its handling and use is simple, but it can work wonders, and you can have fun at the same time :)))
Support teams are available all week long, in my opinion, this is the most important thing.
Zowie was easy to implement and took half the time compared to other solutions on the market.
The team is open to suggestions and implements a lot of ideas that come from users. It is worth noting here that they have a couple of qualified developers communicating in business and technical language.
Support teams are available all week long, in my opinion, this is the most important thing.
Zowie was easy to implement and took half the time compared to other solutions on the market.
The team is open to suggestions and implements a lot of ideas that come from users. It is worth noting here that they have a couple of qualified developers communicating in business and technical language.
What do you dislike about the product?
I couldn't get a drink with all of them...
What problems is the product solving and how is that benefiting you?
Most of the problems we report are of a business nature. The benefits of the solutions translate directly into sales results, service quality, and the limitation of human resources necessary for the processes operating inside the company.
Good cooperation, Great tool, Fantastic support
What do you like best about the product?
Intuitive menu to operate the tool and support
What do you dislike about the product?
Nothing. Zowie develops applications and adds new options
What problems is the product solving and how is that benefiting you?
We reduced the customer questions, without any integrations!
Recommendations to others considering the product:
Zowie great. It repairs for new projects when you need to quickly implement something. The support provided by the company and the tool means that customer service is involved only to a minimal extent without any integrations.
Zowie is definetely my number 1 app!
What do you like best about the product?
Zowie is very much user friendly app. Easy to work with!
What do you dislike about the product?
hmm, difficult to think of any aspect to dislike :)
What problems is the product solving and how is that benefiting you?
I created an excellent knowledge base thank to Zowie.
It is definetely helping customers to receive information they are searching for!
It is definetely helping customers to receive information they are searching for!
Recommendations to others considering the product:
I do recommend Zowie to others, it is a real pleasure to work with such an excellent app!
good job Zowie team.
good job Zowie team.
The world's smartest customer support automation, hands down!
What do you like best about the product?
Unlike all of the other chatbots out there, Zowie is build and designed specifically for customer support automation and it simply works. Unlike 99% of the chatbot solutions out there which are a nightmare to implement and hard to maintain and manage, Zowie couldn't easier to set up, it integrates into our customer support tools like Zendesk and Intercom and successfully automates the vast majority of our tickets
What do you dislike about the product?
too many features, some I find less useful. It's a bit cluttered this way, probably remnants of old product versions
What problems is the product solving and how is that benefiting you?
We are automating 70% of our support tickets with Zowie and it allows us to maintain rapid growth and internationalization without worrying about expanding the customer support team or compromising the user experience
Recommendations to others considering the product:
This is a very confusing market with many chatbots that mostly DON'T WORK and a lot of customer support platforms and chat providers like Zendesk and Intercom. Zowie only focuses on Automation and only on customer support and this is why they are the gold standard in this space
Wow Zowie !!
What do you like best about the product?
Helped you respond to customers and collect news. People are excellent, and the bot allows me to work better and easier quick replies and good contact with the client.
What do you dislike about the product?
I wouldn't say I like that it is impossible to send messages from the bot immediately to the e-mail, but I still like using their bot :). I've created a new mail on my mailbox and send it to the right person, but that's okay. We do not have accounts for everyone on zowie; that is the way.
What problems is the product solving and how is that benefiting you?
We have all conversations in one place. We can collect data about our customers and help them find answers to their questions.
Recommendations to others considering the product:
If you want to have all conversations with clients in one place, check Zowie.
showing 51 - 60