Zowie AI Agent Platform
ZowieReviews from AWS customer
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Zowie is great
What do you like best about the product?
It is amazing to see how fast the Chatbot learns and recognizes phrases. Zowie was easy to get started with, is user-friendly, and customer service from the Zowie team is excellent.
What do you dislike about the product?
There were no significant issues so far, but sometimes it's hard to navigate on the platform.
What problems is the product solving and how is that benefiting you?
It helps us to respond fast to our customers' questions,
The tool connects communication
What do you like best about the product?
Collects messages from all channels, No need to use other services
What do you dislike about the product?
Questions and answers keep coming back to customers
What problems is the product solving and how is that benefiting you?
I connected with a lot of people on Facebook
Recommendations to others considering the product:
Due to its intuitiveness
I like to use Zowie.
What do you like best about the product?
I like contact with people. We can provide support, and we can solve the problem right away.
What do you dislike about the product?
I cannot find modules as quickly as I wanted to.
What problems is the product solving and how is that benefiting you?
I solve all problems for which I ask clients. Example: claims, availability of bikes, issues with registration frames.
Recommendations to others considering the product:
If you want to step in for consultants to AI, you can take Zowie as an advisement.
Zowie is super.
What do you like best about the product?
Zowie is great.
I like working with people.
They give me the answer as quickly as it is possible, we keep in touch all time. We have a great Attendant :)
Clients ask precise questions, and I answer them quickly.
It solves a lot of problems, speeds up my work.
I like working with people.
They give me the answer as quickly as it is possible, we keep in touch all time. We have a great Attendant :)
Clients ask precise questions, and I answer them quickly.
It solves a lot of problems, speeds up my work.
What do you dislike about the product?
I can't find the right mods while working. We need to practise it.
It is not possible to enlarge photos sent from customers.
A nice solution would be to replace the notification with the company logo.
It is not possible to enlarge photos sent from customers.
A nice solution would be to replace the notification with the company logo.
What problems is the product solving and how is that benefiting you?
At Zowie, I solve all customer problems.
Faster contact with the customer.
Faster contact with the customer.
Recommendations to others considering the product:
Perfect program.
Zowie will improve the works.
Zowie will improve the works.
zowie, is great, we would start a cooperation again
What do you like best about the product?
The cooperation with the Zowie team is simply great.
Setting up our chatbot was super easy, went quite quickly and we were able to integrate the chatbot on our website and go live after a short time.
No matter what question we had, the team was there to help and advise us.
After just a few days, we could see how well the chatbot worked.
Our customers got answers to their questions super fast -> 24/7, a service we couldn't offer our customers before.
We are happy to recommend Zowie and would start working with them again for sure.
Setting up our chatbot was super easy, went quite quickly and we were able to integrate the chatbot on our website and go live after a short time.
No matter what question we had, the team was there to help and advise us.
After just a few days, we could see how well the chatbot worked.
Our customers got answers to their questions super fast -> 24/7, a service we couldn't offer our customers before.
We are happy to recommend Zowie and would start working with them again for sure.
What do you dislike about the product?
For the moment, there is no point that we would consider bad. It's just a pity that the chatbot might sometimes add learning phrases to wrong automations. But we will find a solution for this as well.
What problems is the product solving and how is that benefiting you?
Fast response to customer enquiries and fast transmission of information 24/7! Absolutely top.
We ship our products worldwide. Therefore, requests also came in outside our business hours. A great service for our customers, so no one has to wait for a quick answer.
We ship our products worldwide. Therefore, requests also came in outside our business hours. A great service for our customers, so no one has to wait for a quick answer.
Great automation and lead generation tool with human (-like) face.
What do you like best about the product?
Zowie automated technical and demanding heat pumps recommendation process - and made engaging conversation out of it :)
Managing Zowie's modules and automations is very simple (even for average technical skills!); otherwise - Zowie's support team is always ready to assist and help.
Managing Zowie's modules and automations is very simple (even for average technical skills!); otherwise - Zowie's support team is always ready to assist and help.
What do you dislike about the product?
Few (minor) technical issues - when occurred - were solved very fast. Zowie is tailored for our present needs. For now - no suggestions.
What problems is the product solving and how is that benefiting you?
Done a great job in heat pumps branch. Took over initial steps of heat pumps recommendation and helped to generate leads. It also helped to understand common and repeating problems of our clients.
Amazing cooperation! I like it!
What do you like best about the product?
Okay, so we can talk about everything - about our new process and automations at any time. They try to implement all our ideas and help to deploy them. I feel like we can talk with them, hmm like friends and "by the way" working on our system - increase the effectiveness of our activities!
What do you dislike about the product?
Sometimes, it's hart to naviget on the platform. I have to check many position to find the good one.
What problems is the product solving and how is that benefiting you?
PROVIDE NEW AUTOMATISATION,
integration with other platforms,
branding
integration with other platforms,
branding
Creative team
What do you like best about the product?
Very good contact with the team. Improving processes. Many possibilities o impotent ideas. They solve problems quickly answer questions. There is a nice and relaxed atmosphere at the meetings.
What do you dislike about the product?
It's really hard to navigate on their app.
What problems is the product solving and how is that benefiting you?
It helps us with faster responding to every message that is sent to us and also improves our reaction time.
Recommendations to others considering the product:
It's not that easy to use, but when you get it is really helpful.
Zowie CX
What do you like best about the product?
I think that the best thing about zowie is that this app is really easy to use. Zowie has made contact with our customers much quicker and easier and improve our response time and help with the satisfaction of our clients.
What do you dislike about the product?
Sometimes it get laggy but maybe it's just problem with my hardware.
What problems is the product solving and how is that benefiting you?
It helps with answering fast for any questions that are sent to us.
Recommendations to others considering the product:
I think that zowie can help every company that needs support with fast contact to their clients.
Very impressed
What do you like best about the product?
It is amazing to see how fast the Chatbot learns and recognises phrases. It is really helpful to answer standard questions, which is very also vey comfortable for the customers. They are able to receive a quick reply in the chat.
You can build in and implement a lot of different elements, surveys etc. That's really good.
You can build in and implement a lot of different elements, surveys etc. That's really good.
What do you dislike about the product?
Sometimes it is a bit difficult to understand why certain phrases have not been recognised even if there would be an existing automated answer.
Maybe the chat could pay more attention to certain keywords in order to detect the topic.
Maybe the chat could pay more attention to certain keywords in order to detect the topic.
What problems is the product solving and how is that benefiting you?
We were able to handle a huge number of customers' inquiries simply by offering the answers in the Chatbot.
We are definitely more productive and are able to focus on other things and areas while simple questions can be just handled by chatbot and do not require an action from a team member.
We are definitely more productive and are able to focus on other things and areas while simple questions can be just handled by chatbot and do not require an action from a team member.
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