Kertos

What do you like best about the product?

Basically, it is a tremendous help to have a structured form of documentation in this way, a kind of "homework book," and additionally to know that supportive experts are by your side.

What do you dislike about the product?

In detail, you can still notice the start-up status, for example in ergonomics issues. Sometimes internal links are missing, there is often a mix of English and German, and lists are sometimes a bit jumbled.

In the medium term, I can also imagine more or more finely elaborated, automated or AI-supported "filling aids," especially when creating systems and processing activities, to further reduce manual correction loops.

What problems is the product solving and how is that benefiting you?

For me, by far the most important factor is having a DSB and being able to present a structured, largely complete GDPR documentation that can withstand any inspections. It is also important to me that this is achieved in a structured way.

What do you like best about the product?

- Intuitive and easy-to-use platform
- Automated compliance workflows save a lot of manual work
- Support during and after onboarding

What do you dislike about the product?

Minor UX improvements would make certain features even more intuitive

What problems is the product solving and how is that benefiting you?

Makes audit preparation easier by keeping evidence and required documents in one place
Provides a clear view of open tasks, deadlines, and responsibilities
Reduces the need for spreadsheets and manual follow-ups across different teams

What do you like best about the product?

What I like about Kertos are the super friendly contacts and the innovative solution that solves problems we have no answers for. The initial setup was really good.

What do you dislike about the product?

Nothing really to add— they are very good at their job.

What problems is the product solving and how is that benefiting you?

Kertos solves compliance issues and offers an innovative solution for problems we have no answers for.

What do you like best about the product?

A great digital process for archiving ISO certification.

What do you dislike about the product?

It would be helpful to have a framework for implementing ISO 9001.

What problems is the product solving and how is that benefiting you?

It was very helpful for our ISO certification.

What do you like best about the product?

I particularly appreciate Kertos for the "all-around package" and the support from the friendly Customer Success Managers, who also act proactively. The platform is constantly being developed further, and the latest technologies are integrated, making the certification process very simple and understandable. I love that the platform helps with constant input, especially when you lose track, which can happen quickly with such processes. The suggestions from the AI, KAIA, are also very helpful and provide targeted support by learning the context of our company's structure. For us as a dynamic software company, the rapid and good further development of the platform is particularly valuable. Setting up Kertos was very easy, thanks to the support of a Customer Success Manager in a detailed appointment.

What do you dislike about the product?

I would find it even better if the policies created by KAIA in the chat window could be exported directly as PDF instead of just as ".md". But that's really just a small point.

What problems is the product solving and how is that benefiting you?

Kertos helps us with an organized and structured implementation of the ISO27001 certification. It defines clear tasks and offers AI-supported suggestions tailored to our company's structure. The support from the Customer Success Team makes the process simple and understandable.

What do you like best about the product?

The Personal support when going through the certification process

What do you dislike about the product?

Linux devices are not supported for the device scanner

What problems is the product solving and how is that benefiting you?

It helps you structure the certification process and not get lost

What do you like best about the product?

What I like most about Kertos is their excellent and attentive customer service. Whenever we have questions or need support, the team is very responsive and usually provides a solution quickly.

I also really like the structure and usability of the platform. The different overviews, especially for Controls and Trainings, are clear and well organized. They make it easy to keep track of the current status, identify open tasks, and see what still needs to be completed.

What do you dislike about the product?

One thing I do not like is that it is currently not possible to add images, screenshots, or other visual elements to policies. Being able to include visual examples or illustrations would make some policies easier to understand and more practical for employees.

What problems is the product solving and how is that benefiting you?

Kertos supports us in implementing data protection and information security requirements in accordance with ISO 27001. We particularly benefit from their professional guidance and hands-on support throughout the process. With their help, we were able to successfully prepare for the certification requirements and achieve our ISO 27001 certification.

What do you like best about the product?

AI integration, AI document creation, MCP to Claude, Google Workspace connection, and automatic vendor extraction.

What do you dislike about the product?

Could become a little more organized. A bit overloaded.

What problems is the product solving and how is that benefiting you?

Data protection made easy and easy to manage with AI.

What do you like best about the product?

First, the level of automation: Kertos is a real compliance powerhouse and the platform was easy to implement. Second, the combination of that automation with a directly available external DPO meant expert help on call, not just a software. Finally, we’ve had roughly 70% less administrative effort, which freed the team to focus on more on other tasks.

What do you dislike about the product?

No complaints about the platform so far, it’s all pretty smooth.

What problems is the product solving and how is that benefiting you?

We needed a data protection system that scales with fast growth and meets ISO 27001 requirements, without burning internal resources. We also wanted it to replace a mix of manual processes, spreadsheets and outdated tools. With Kertos, we built a stable, scalable data-protection base within about a month, and the ISO 27001 certification was audited successfully within a few weeks. We’ve achieved and maintained 100% GDPR compliance. Automated scans plus integrated risk management surface data-protection risks early, and the setup scales as our company grows.

What do you like best about the product?

Trainings and onboarding of new employees is super simple, reducing the hustle of running the ISMS

What do you dislike about the product?

AI features improved dramatically since writing this first review.

What problems is the product solving and how is that benefiting you?

Helps us have an efficient ISMS up and running, which gives us an ISO certification but also helps us pass the cyber assessments of our customers.