Managing compliance requests becomes efficient while peace of mind increases
What is our primary use case?
Our main use case for Kertos is managing GDPR requests and pretty much anything around compliance in our company. A day-to-day use case would be that a customer requests information about PII that we store about them or requests deletion of the data, and Kertos helps us manage those requests and respond to them very efficiently.
We also use Kertos for managing a catalog of all our GDPR relevant tools, which includes all the software we have. We use their auto detection feature to help us navigate the software that our company uses, whether we know about it or not, and Kertos really provides the documentation that's required from us from a regulatory point of view.
How has it helped my organization?
Kertos has been pivotal to us evolving from a compliance-conscious to a fully compliant organization that does not only take GDPR and compliance seriously, but has the tools and data to act on any related challenges arising. Having a complete overview of requests, issues, and deadlines in one dashboard has substantially increased the trust of internal and external stakeholders into our ability to deliver on all regulatory demands in our current environment as well as established confidence that we will be able to meet future demands should regulations change.
What is most valuable?
The best features Kertos offers include the efficiency around having all our tools connected in one place, which gives us access to all the GDPR requests in one tool instead of in dedicated silos. Kertos makes it very easy for us and very time efficient to manage all things GDPR and compliance.
Having everything in one place has helped our team by making the legwork in the GDPR and compliance field very efficient for us. Our team can focus on more strategic initiatives and really on the structure. They have way more time to focus on specific edge cases rather than spending the day doing the legwork, and this has saved our company quite a bit of money that we would otherwise have had to spend on additional resources.
Kertos has positively impacted our organization by saving us time; without Kertos, to work on the volume of GDPR and compliance topics that we incur day-to-day, we would have to employ at least two or three more people full-time. This is definitely a huge saving on that end. Beyond that, Kertos has really given us a lot of confidence and peace of mind around compliance and GDPR topics because as a manager, I can simply log in and have all compliance and GDPR topics in one dashboard. I am definitely on top of things and know what's going on, whether we're compliant or whether we have open issues that we need to tackle, which has really helped us in terms of confidence and also ultimately our customers, as they can rely on fast responses in time-sensitive matters.
What needs improvement?
Kertos is already on a very good track of developing additional features that allow for automation, making it even easier to stay on top of things; so there isn't really a specific wish that we have at this time.
I do not have anything else to add about the needed improvements or something that could be enhanced in the future as our company grows, but of course it will be interesting to see how the already implemented AI features continue to evolve and further support automation in the compliance space.
For how long have I used the solution?
I have been working in my current field for six years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Kertos's scalability is seamless; I think we could grow by 10x or even 50x, and Kertos would scale with us seamlessly.
How are customer service and support?
The customer support is very good, with response times usually in the area of minutes rather than hours, and they are extremely helpful.
I would rate the customer support a nine on a scale of one to ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
For some areas that we now use Kertos for, we previously used a self-built solution, and for other parts, we used a different third-party provider, which turned out to be way too expensive.
How was the initial setup?
My experience with pricing, setup cost, and licensing is that it was really straightforward. The entire pricing structure is very transparent, and it was very clear to us upfront what we would be paying month to month. The setup was done in a breeze; we simply had to set up our account and then use one-click integration to connect Kertos to our tools.
What was our ROI?
I have certainly seen a return on investment from using Kertos. We believe that we save around two or three full-time equivalents, so the ROI is at least 4x.
Which other solutions did I evaluate?
Before choosing Kertos, we evaluated other options that we ended up not going for because they did not integrate deeply enough into our tools but were more educational.
What other advice do I have?
My advice to others looking into using Kertos is to get a demo in order to really understand how to use Kertos, because the product can do a lot of things, and it helps to have a firsthand view on how Kertos works and what you can do with it.
Nice support road to ISO 27001
What do you like best about the product?
Innovative solution with clear value-add for streamlining workflows
Great team – professional, responsive, and easy to collaborate with
User-friendly platform that makes complex processes simple
Strong impact on efficiency and transparency in operations
What do you dislike about the product?
-Even with Kertos, ISO processes naturally involve a long list of requirements outside the tool’s scope
What problems is the product solving and how is that benefiting you?
Kertos helps streamline and structure compliance workflows, so we save time and reduce manual effort.
It brings transparency to responsibilities and deadlines, which makes audits and certifications less stressful.
By centralizing documentation, we avoid scattered files and miscommunication.
Overall, it helps us stay compliant more efficiently and with greater confidence.
Compliance made easy - great support along the way
What do you like best about the product?
- strong support and communication from Kertos
- fast and easy setup
- progress overview
What do you dislike about the product?
- relatively new product with some minor bugs
What problems is the product solving and how is that benefiting you?
Its helping us to achieve ISO 27001 and GDPR Compliance fast and affordably
Best European Alternative for Vanta!
What do you like best about the product?
Kertos has been a game-changer for us. It’s one of the few compliance platforms that really understands the European regulatory landscape, and it feels built for companies here rather than retrofitted from a US product like Vanta or the likes.
The interface is clean, onboarding was straightforward, and their customer support is very responsive, not just scripted replies. It’s helped us save countless hours on audits and policy management, and it integrates well with the tools we already use.
Honestly, 100% recommendation for others who are thinking of using a provider for their compliance.
What do you dislike about the product?
Honestly, there’s not much to complain about. One small nitpick is the reporting section that could be more customized out of the box. But even here, the team has been super receptive to feedback and already rolled out improvements since we started using it.
What problems is the product solving and how is that benefiting you?
Before Kertos, staying on top of compliance felt like juggling a dozen excel spreadsheets, checklists, and endless email threads. We were always in “reactive mode” before audits, scrambling to gather evidence and update policies. Kertos centralized everything for us (tasks, evidence, and progress tracking, etc.) so we have a single source of truth. It’s cut our prep time for audits by around 70% and given us far more confidence in our compliance readiness.
Maximum Compliance, Minimum Effort!
What do you like best about the product?
The way Kertos broke down our ISO controls into manageable steps made all the difference. Their combination of automation, personal support, and in-depth compliance knowledge meant our team could make progress without feeling overwhelmed. The fast response times and practical advice from the customer success team really stood out.
What do you dislike about the product?
There is not a lot dislike. After going through the ISO process it's little things that could have been better: Like better document editing/formatting etc. But thats mostly comfort functionality.
What problems is the product solving and how is that benefiting you?
We needed to meet ISO requirements while keeping the workload light for our small team. Kertos gave us a clear structure and took care of the heavy lifting, letting us focus on our day-to-day work.
Finally got our ISO 27001 with Kertos
What do you like best about the product?
Kertos made our journey toward ISO certification incredibly smooth and efficient. The platform’s clear structure, intuitive interface, and ready-to-use templates saved us weeks of work. The customer support team was responsive and knowledgeable, guiding us through every step and ensuring we stayed on track.
What do you dislike about the product?
There’s very little to dislike. If anything, we’d love to see even more integrations with other tools we use daily, to make the workflow even more seamless.
What problems is the product solving and how is that benefiting you?
We needed to quickly establish and document our internal information security processes in order to achieve ISO certification. Before Kertos, this felt overwhelming and time-consuming. With Kertos, we had a clear roadmap, centralized documentation, and automated compliance checks. As a result, we obtained our ISO certification in a fraction of the expected time, giving our customers greater trust in our data security and strengthening our market position.
I can recommend the software 100%!
What do you like best about the product?
As CEO, I want to keep an overview without getting lost in details. Kertos gives me exactly that: clear structures, helpful templates, and an AI that takes care of routine tasks for us. This way, we can focus on our core business and still know that compliance is running smoothly.
What do you dislike about the product?
I would wish for more coverage for international standards outside of Europe. We want to continue to grow strongly, and I hope there will soon be even better opportunities to internationalize into other countries.
What problems is the product solving and how is that benefiting you?
Enterprise customers have high compliance requirements. Adhering to and documenting these keeps us from our daily business. Every second I can save here, I gladly save. Kertos gives us the strategic overview and saves us a lot of time!
Kertos understands automation
What do you like best about the product?
We just got started yet, it’s clear Kertos understands automation 100%. Their platform is designed to reduce manual compliance work to an absolute minimum, which is exactly what we’re looking for. The fact that they support multiple frameworks means we can consolidate everything in one place later.
What do you dislike about the product?
So far no issues with the solution. Very happy
What problems is the product solving and how is that benefiting you?
We aim to automate as much of our compliance process as possible so we can focus resources on product development. Kertos offers the technology and expertise to make that a reality.
Kertos is a great help to manage all things data-protection efficiently
What do you like best about the product?
Kertos makes GDPR compliance feel manageable rather than overwhelming. The platform adds structure and transparency to our workflows, ensuring that nothing gets overlooked. We particularly appreciate the integrated DPO service – it’s like having a data protection expert on board without the extra overhead. Whenever we have questions, the Kertos team responds quickly with clear, practical guidance. Their style is approachable, solution-driven, and genuinely helpful.
What do you dislike about the product?
At times, we’d like even more flexibility in customizing certain workflows. That said, Kertos regularly introduces updates, so we’re optimistic these enhancements are on the way. Overall, there’s very little to complain about.
What problems is the product solving and how is that benefiting you?
Previously, our GDPR-related tasks were scattered across spreadsheets, emails, and shared drives – making them hard to track and time-consuming to manage. Kertos centralizes everything, automates where possible, and adds expert oversight through the DPO service. This allows us to respond to requests more efficiently, demonstrate compliance with less effort, and concentrate more on our core business instead of administrative burdens.
With Kertos, GDPR compliance for health data is now effortless and built into our daily operations.
What do you like best about the product?
At Aware Health GmbH, we handle sensitive health-related data every day, so GDPR compliance is absolutely critical. Kertos’ GDPR features – especially the Data Subject Request (DSR) workflows – integrate seamlessly into our operations and have automated nearly all of our compliance processes. Tasks that once took days are now completed in minutes, often without any manual involvement from our compliance team. The onboarding process was straightforward, with most integrations just a few clicks away from a library of hundreds of tools, and our custom healthcare software connected easily via API. Their team is impressively responsive, typically replying within hours whenever we needed support beyond the standard scope. As a European company working in healthcare, we value having a partner from Europe who understands both the regulatory nuances and the real-world challenges of handling medical data, while delivering a product that can stand alongside the best global compliance solutions.
What do you dislike about the product?
Once Kertos is set up, it runs so seamlessly in the background that we hardly notice it’s there—quietly taking care of compliance without demanding our attention.
What problems is the product solving and how is that benefiting you?
Kertos enables us to handle GDPR and patient data requests quickly and keep our compliance status continuously audit-ready. In a healthcare environment, this not only meets regulatory requirements but also protects patient trust. By automating these processes, Kertos frees our team to focus on delivering better health services instead of getting bogged down in compliance admin
