Smart machine learning, strong analytics
What do you like best about the product?
This is our first AI powered search engine, and it has really helped with relevancy when searching our big product catalogs, various content sources, domains and types. Dashboards really help optimize and are easy to set up, and the visit browser makes it easier to identify issues. Good customer success team.
What do you dislike about the product?
Setup and getting the Analytics and calls correct was quite the undertaking and choices by the (official) implementation partner turned out less than ideal.
Query consumption should give better and more exact information because currently, it doesn't go into enough detail which seems intentional. The support team could be less passive.
Query consumption should give better and more exact information because currently, it doesn't go into enough detail which seems intentional. The support team could be less passive.
What problems is the product solving and how is that benefiting you?
search across multiple content types and a giant product catalog, syndication of various brands and domains, relevance